� The top of the meter glass can be no more than 6feet above final grade and no less than 3 feetabove final grade

� At least 3 feet of unobstructed space in front of themeter must be provided at all times

� Meter sockets can be installed only on the finishedoutside wall surface

Keep in Mind� New or changed wiring and equipment must beinstalled in accordance with the National ElectricalCode and DPL requirements. This work will requirean electrical inspection and certification.

� For your safety and the safety of DPL crews, onlyauthorized DPL employees and contractors arepermitted to make and energize the connectionbetween the customer’s service entrance and theservice connection location.

� The voltage, number of phases, load and type ofmetering that can be supplied depends on theexisting power lines at or near the construction site.

� It is important that you notify your DPLrepresentative if there will be any changes with theschedule of your project. Please be aware that anycustomer responsibilities not met could delay yourproject.

� For your safety, do not remove existing meters.Contact us to schedule a meter removal.

� If you are planning to install solar or other renewableenergy equipment that will be interconnected toDPL’s system, contact us at 866-634-5571 orgpc-north@pepcoholdings.com.

Call Before You DigProtect yourself and any workers orcontractors on your property by calling811 before you dig to find out whereunderground utility lines are located. Thisservice is free and required by law at least 48 hoursbefore any digging project can begin.

ResourcesFor more information about applying for new or upgradedelectric service, visit our website at delmarvapower.com.

Here are some helpful links:New Service Application:www.delmarva.com/newservice

Approved Meter Sockets:www.delmarva.com/approvedmetersockets

Electric Service Handbook:www.delmarva.com/electricservicehandbook

Contact UsOur engineering offices are open from 7:30 a.m. to 4 p.m.Monday through Friday.

North East DistrictCecil & Harford counties, MD

Delmarva PowerNorth East Commerce Ctr2 Center DriveNorth East, MD 21901Phone: 800-375-5619Fax: 410-287-7149

Centreville DistrictKent, Queen Anne's, Caroline and Talbot counties

Delmarva PowerP.O.Box 159Centreville, MD 21617-0159Phone: 410-758-4102Fax: 410-758-4140

Salisbury DistrictDorchester, Wicomico, Worcester and Somerset counties

Delmarva PowerP.O.Box 1739Salisbury, MD 21802-1739Phone: 410-860-6295Fax: 410-860-6077

Key Activity Responsible

Cust DPL

1. Submit application for electric service.Submit information and plans as Xspecified in the application requirementssection of this document

2. Review completed application andassociated plans, including Right-Of-Way Xrequirements (ROW). Provide feedback tocustomer

3. Submit drawings per DPL’s requirements Xfor services greater than 600 amps

4. Approve drawings for services greater Xthan 600 amps

5. Install conduit, when required, in Xaccordance with DPL approveddrawing

6. Develop design and forward serviceagreement to customer X

7. Sign and return, required executedROW documents, Residential Service XAgreement and pay in full all applicablefees

8. Ensure the Electrical Inspection agency Xsubmits electrical inspection to DPL

9. Prepare site for service construction: X

• Clear all obstructions for service andgrade to within 6” of final grade

• Ensure property lines, easements,rights-of-way, waterlines, sewerlines, septic systems and septicreserve areas are staked and marked

• Provide a safe substantial support foroverhead service drop wires(Only applicable for existing overheadservice upgrades)

10. Obtain easements and permits,as required X

11. Construct and energize service X

APPLYING FORNEW OR UPGRADEDRESIDENTIALSERVICEMARYLAND

Design PhaseNext, a DPL representative will review your applicationand assign your job a work request number. We willcontact you if there are any questions or if additionalinformation is required.

Once your application is approved, the DPLrepresentative will inform you that the Design Phase isunder way. A DPL designer will develop your site-specific design plan and contact you by phone, email orletter with an estimated construction fee.

Fees

Service charges are calculated at $5 per foot using astraight line from the nearest DPL equipment locatedon your property to the nearest corner of your house.Any additional service length will be charged at $7 perfoot. Your actual service charge will be provided in awritten service agreement letter.

For upgraded electric service, there is normally nocharge if the location of the service connection and thetype of service remain the same. If you are requesting adifferent type of service and/or in a different location, aDPL representative will provide the associated feeswhen the design process is completed.

Please refer to PHI’s Electric Service Handbook forspecifics related to residential services, and refer to MDPublic Service Commission approved tariff for serviceconnection fees. Both can be found on our website atwww.delmarva.com. After you receive your costestimate from DPL, use this checklist to complete theDesign Phase.

Design Checklist� Sign and return Service Agreement� Pay all service connection fees� Ensure the Electrical Inspection agency submitselectrical inspection to DPL

� Date electric service is required� Expected date of the Electrical Inspection from thelocal Electrical Inspection Agency

� Size and type of electrical load and any special loadrequirements

� Voltage requirement (120/240 volts is considerednormal)

� Requested meter size (200 amp, 320 amp or 400amp) and location, overhead or underground(existing and proposed)

� Scaled, detailed site plans should include the houselocation, square footage, future additions, decks,pools, garages, etc.,sewer lines/ septic reserveareas, and water/well locations

� For services greater than 600 Amps, please contactyour local DPL District Office

Additional Checklist for New Service� Kilowatt size of major appliances (e.g., electricheat, air conditioning, stove, water heater, etc.)

� Horsepower ratings of motors� Approved recorded plat(s) with proposed meterlocations

� If you should need temporary service (whereavailable), there is a minimum charge of $150 inadvance

Additional Checklist for Upgraded or RelocatedService� Identify and submit existing and additional loadrequired

� For voltage change requests contact the localDistrict Office

Now that you have gathered all of your information,it is time to submit your application. To obtain anapplication form or apply online, go todelmarva.com/business/requests/ and select “Applyfor New or Upgraded Service Connection” or call yourlocal DPL District Office.

GETTING STARTEDWhether you are building a new home or upgradingyour current electric service, we want you to know thatwe are here to help. This brochure is designed to helpguide you through the application process and keepyour project on track. For renewable energyapplications (solar, wind, etc), please contact the GreenPower Connection team at 866-634-5571 or visit ourwebsite at gpc-north@pepcoholdings.com.

The process for applying for new or upgraded electricservice can be broken down into four phases:

� Application Phase

� Design Phase

� Construction Phase� Completion Phase

Application PhaseIn order for your project to get under way, we needsome critical information from you. The requirementsfor new service are generally the same as forupgraded or relocated service, but some minordifferences do apply. To ensure that our schedulemeets your needs, please apply at the start of yourproject. Your application for electric service and siteplan must be received at least 60 days prior to yourneed for electric service.

Use our checklists below to make sure you haveeverything in order before you submit yourapplication.

New or Upgraded Residential Electric ServiceApplication Checklist� Exact location of the premises (house number (911address), street, ZIP code and your 10 digit (5 #’sover 5 #’s) utility pole number or padmounttransformer, if possible). Note that 911 address isrequired before the final meter can be set

� Name, telephone number and address of theperson to be billed for service

� Name and telephone number of additionalcontacts such as the builder or electrician

delmarva.com

Construction PhaseAfter the design phase is completed, a District ServiceCoordinator will contact you to inform you that con-struction work can begin. Use the following checklistduring the Construction Phase.

Construction Checklist� Clear all obstruction at the service connectionlocation. The cable path on your property must beclear of all obstructions for a width of ten (10) feetand be within six (6) inches +/- of final grade

� Ensure property lines, easements, right-of-ways,water lines, sewer lines, septic systems, and septicreserve areas are staked and marked along thecable path. Any private underground facilities(sprinkler systems, drainage pipes, security systems,landscape lighting, etc) should NOT be installeduntil DPL’s equipment installation is complete

� Paving, final grading and landscaping, should notbe completed until DPL has installed our facilities.If any paving, grading, seeding, sodding orlandscaping is damaged during installation, DPLwill not be responsible for any damages or repairs.As an alternative, the customer may install conduitunder any obstructions. DPL must approve the sizeand location for the conduit before installation

� Provide a safe and substantial support for overheadservice drop wires

� Ensure all meter boxes are installed and inspected

Completion PhaseYour work is complete and it is time to turn onyour service. A DPL approved crew will completeinstallation of your residential service, set themeter, and energize your service.

Meter Requirements

Here are some guidelines regarding your meteringequipment:� Metering equipment must be located on anexterior wall of the structure being serviced(preferably the wall closest to DPL’s facilities)