K. Kathleen O'Neill, Ph.D.

kateoneill222@gmail.com

+971.50.731.6610

ae.linkedin.com/in/kkathleenoneill

https://www.researchgate.net/profile/K_Kathleen_ONeill/?ev=hdr_xprf

Organizational development consultant specializing in cross-cultural leadership, communication, and change with diverse industry and government experience designing

and implementing effective approaches to operationalizing company strategy; Experienced research professor of cross-cultural management/leadership and transnational

communication with 20+ years experience across the Arabian Gulf, North America, Japan, and the Central Pacific

Professional Experience

Director, eMBA, MSIB, & MMIB programs, College of Business, Zayed University, Abu Dhabi, United Arab Emirates (June 2013-present)Manage leading professional development program including selection of participants, review and updating of curriculum with faculty and the business community to meet employer requirements, coordination and performance management of 15+ faculty members, and budgetary accountability resulting in an increase in program quality in order to provide work-ready leaders for government and industry

Oversee strategic communication plan. Communicate with program applicants and participants via face-to-face, telephone, and computer-mediated technologies to ensure understanding of program requirements, policies, and procedures; Provide clear and professional feedback utilizing contextually-appropriate communication channels; Safeguard high-quality experience for all program candidates beginning with the very top of the admissions funnel through program completion; Provide friendly and culturally-appropriate advising; Increase awareness of affiliated stakeholder groups (e.g., sponsoring employers, accrediting organizations, institutional leadership, funding bodies) to ensure regulatory and financial support

Ensure quality of instructional delivery and learning outcomes meet professional accrediting body (CAA, MSCHE, AACSB) standards. Collaborate with teaching faculty to monitor performance of program participants; Resolve problems affecting delivery of courses in accordance with regulations; Develop quality assurance framework within the College’s overall

framework, including validation and revalidation of courses, and student assessment; Verify quality of learning and instruction utilizing a variety of tailor-made and commercially available assessment and evaluation tools; Conduct face-to-face and video-mediated interviews with program applicants to verify applicant communication skills and English-language ability to successfully complete graduate-level academic study; Foster inter-disciplinary team work; Ensure staff are suitably qualified to work within their own area; Conduct, write-up, and distribute program reviews; Update program learning outcomes (PLOs) and course learning outcomes (CLOs) while ensuring curricular matrix is vertically and horizontally aligned with Undergraduate program and meets requirements of accrediting bodies (CAA, AACSB, MSCHE) and best practices in discpline areas

Implement knowledge management program. Develop a comprehensive system to capture, organize, share, and retain data and information sources; Develop monitoring and evaluation framework for tracking and assessing progress and performance of programs; Create a mechanism for capturing and documenting key successes and package them into knowledge products such as newsletters for dissemination to internal and external stakeholders; Develop a fully operational knowledge management system in which relevant information and knowledge are systematically acquired, and continuously upgraded; Ensure internal and external stakeholders have an up-to-date and easy-to-access database of comprehensive program data; Create a systematic approach for guiding on-going analyses needed to address observed gaps and for identifying opportunities for innovation and policymaking drawing on data and information from evaluations, lessons learned, and best practices from within the country and abroad; Oversee capacity building and support for internal knowledge acquisition, management and sharing; Ensure relevant communities of practice are developed and strengthened; Support development of staff, faculty, and key partners to ensure a pipeline of professional expertise; Lead and develop internal and external networks to foster collaboration and sharing of information and ideas

Update and expand LMS and course delivery options. Research best practices and future trends in LMS, and e- and m-delivery; Consult with internal and external stakeholders in course design and delivery decisions; Make recommendations to senior administration concerning purchase of software and renewal of contractors and licensing; Continue development of knowledge and skills in traditional, e- and m-delivery; Train and support faculty in knowledge and skills in traditional, e- and m-delivery including course design and delivery; Transfer knowledge including practical skills, methods and techniques

Liaise with partner institutions. Explore and expand institutional and program relationships with external institutions, vendors, and governments; Write, negotiate, coordinate, and oversee MOUs with current and future external partners; Oversee course design, delivery, and instructional quality of subcontract faculty

Manage multi-cultural work force. Ensure policies and procedures fairly represent culturally diverse staff, faculty, and students; Provide ongoing development opportunities to enhance stakeholder knowledge of culturally inclusive practices and responsibilities in implementing culturally appropriate services; Include a cultural diversity component in all stakeholder orientations; Integrate cultural diversity training into existing programs; Review training and assessment programs for cultural bias; Ensure faculty are trained in cultural awareness and appropriate communication; Understand the cultural influences on work values and practices and address them in a culturally appropriate manner; Promote collegial approach and develop team spirit and team coherence; Provide leadership as member of College of Business Council.

Initiated curricular and programmatic innovations to meet market demands that meet KPIs. Ensure content and methods of delivery respond to student needs; Carry out independent research and act as principal investigator and project leader; Meet or exceed enrollment targets pertaining to headcount and profile quality; Develop and communicate a clear vision of unit’s strategic direction; Collaborate with faculty colleagues and university administration to design and development curricula, and develop and deliver a range of programs of study (sometimes for entirely new courses) at various levels; Encourage development of innovative approaches to course design and delivery; Lead development of new and creative approaches to respond to teaching and research challenges

Coordinate with university administration to ensure adherence to university and government regulations, policies, procedures, and legal requirements. Work cross-functionally with faculty and staff including Admissions, Registrar, Office of Graduate Studies, Facilities Management, Human Resources, Marketing Communications, and Alumni Relations; Contribute to management of quality, audit, and other external assessments; Participate in strategic decisions at College-level regarding staff, student, and college-wide issues; Oversee contracting and performance of 15+ faculty; Work with personnel from sister programs to develop and execute tactical recruitment, curriculum, and policy plans to support departmental, school-wide, and institutional strategies; Lead team and manage recruitment process of 25-40 participants for 2-4 cohorts annually including interviewing, evaluation of application materials, and participant selection; Chair committees and participate in College decision-making and governance; Forecast budgetary and resource needs; Troubleshoot course and program issues; Ensure appropriate risk management processes are operational; Represent College of Business on Graduate Council; Serve on University Graduate Studies Standing Committee

Liaise with business community. Develop corporate sponsorship outreach domestically and internationally to create pipeline of sponsored candidates; Represent Zayed University at local and international functions, activities and outreach events ensuring highest quality representation and professionalism; Communicate effectively orally and in writing with culturally-diverse stakeholders; Lead bids for research, consultancy, and other additional funds; Lead research and collaborative partnerships with other educational institutions or other bodies; Participate in

complex and important negotiations both within the College and with external bodies; Prepare and submit proposals and applications to external bodies (e.g. for funding and accreditation purposes); Provide advice to external bodies; Promote work of the programs both nationally and internationally

Administer day-to-day program operations. Create program schedules; Order program materials; Manage storage and distribution of teaching resources; Ensure program and course records up-to-date; Recruit faculty; Oversee all aspects of faculty contract process; Ensure timely and accurate payment to vendors, partner institutions, and contract faculty; Communicate clearly and frequently with internal and external stakeholders using a variety of media to ensure cross-cultural comprehension; Serve on Graduate Standing Committee; Maintain positive relationships with internal and external stakeholders; Ensure positive reputation of programs; Complete required documentation in accurate and timely manner

Communication, Leadership, and Culture Consultant; Researcher and Professional Writer (1998-present)Provide customized consultancy and advisory services on a range of subject matter, including communication, leadership, and cross-cultural management strategy. Clients come from the public and private sector: Critical National Infrastructure Authority (UAE), Cleveland Clinic (USA-UAE), Ministry of Education (Japan), TrueEvolution (UAE), Emirates Foundation (UAE), Oliver Wyman (Worldwide), Ferrari World (UAE), Ventures Middle East (UAE), American Chamber of Commerce-AmCham (USA-UAE), RasGas (Qatar), Mercer Leadership & Organisation Performance (UK), Raytheon (Worldwide)

Coach executives on culturally-appropriate interpersonal communication. Analyze professional, socio-cultural, organizational, and political contexts to identify areas of strength, threat, and opportunity in order to design, create, and implement tailor-made, client-specific solutions including communication plans; Maintain client confidentiality; Teach in-house seminars and make large-group presentations on cultural aspects of employee recruitment, on-boarding, retention, and cross-cultural employee relationships

Supervise graduate theses Employee Engagement and Internal Communication: A United Arab

Emirates Study. M.A. in Communication, Zayed University, United Arab Emirates (2013)

Communicating Engagement: Have the Rules Changed in Today’s Globalized Workplace? MSc. in Business Management, University of Glamorgan, Wales (2013)

Evaluating Western Corporate Social Responsibility Descriptions and Frameworks in an Islamic Context, MSc. in Business Management, University of Glamorgan, Wales (2013)

Starting Up a Business in Abu Dhabi – Human Resource Management Challenges, MS in Global Human Resource Management, University of Liverpool, England (2012)

Conduct research on intersection of leadership, culture, and communication in the professional environment. Disseminate conceptual and complex ideas to a wide variety of audiences using appropriate media and methods to promote understanding; Make presentations at national and international conferences and similar events

White papers O'Neill, K. (2013). "Why Am I Here? A Case Study of an Expatriate

Manager in the United Arab Emirates" O'Neill, K. & Buscan, M. (2013). " Human Resource Management in the

United Arab Emirates: Challenges for Start-ups" O'Neill, K. (2013). "When East Clashes with West: Ethical Challenges to

Conducting Research in the UAE" O'Neill, K. (2012). "Communication and Leadership: Female Emirati

Manager Perspectives"

Selected Presentations O'Neill, K. (2015). Leadership Communication: Perspectives from

Emirati Women. International Leadership Association Annual Conference, Barcelona, Spain [accepted]

O'Neill, K. (2015). No More Stereotypes: Leadership Today in the Arabian Gulf. International Leadership Association Annual Conference, Barcelona, Spain [accepted]

O'Neill, K. (2015). Leaders Listen. Qeyadi Leblady Leadership Program. Zayed University, Abu Dhabi, United Arab Emirates.

O'Neill, K. (2014). Misaligned Expectations, Cultural Incongruencies: Case Study of an Expatriate Leader. 2nd Biennial Africa Academy of Management (AFAM) conference, Gaborone, Botswana. [accepted]

O'Neill, K. (2013). A Theoretical Exploration of Factors that Impact the Effectiveness of Self-Initiated, Dominant-Culture, US Expatriates Working as Change Agents in Emirati Government Organizations. 11th Workshop on International Management, European Institute for Advanced Studies in Management (EIASM), Berlin, Germany. [accepted]

Roberts, D., Al-Kuwari, F., & O'Neill, K. (2011). The Effective Leader: A Qatari Perspective. International Leadership Association Annual Conference, London, Great Britain

O'Neill, K. (2011). The 'Effective' Leader: A Khaleeji Perspective. The INSEAD Abu Dhabi Academic Socio-Economic Research Conference, Abu Dhabi, United Arab Emirates

O'Neill, K., Hippensteele, S., Menck, C., Couto, R., & Booysen, L. (2010). Leadership and Culture. International Leadership Association Annual Conference, Boston, Massachusetts, USA

O'Neill, K. (2010). Zayed University: College of Business Sciences' Arabic and English Business Communication Program. Joint 10th ABC Europe convention and 2nd GABC conference, Antwerp, Belgium.

O'Neill, K. (2009). Dual Language Competence: An Institutional Mission for Zayed University. Bilingualism and Bilingual Education: Fostering Multiliteracies through Education: Middle Eastern Perspectives, Sharjah, United Arab Emirates

O'Neill, K. (2009). Globalized Networked Learning Environments: Transforming Education to Develop Global Leaders. International Leadership Association Annual Conference, Prague, Czech Republic

Mynard, J. & O'Neill, K. (2008). Examples of student blog use in Japan and the UAE. Japan Association of Language Teachers Annual Conference, Tokyo, Japan

O'Neill, K. (2006). The Essence of Effective Leadership: Micro-messages. Women as Global Leaders, Abu Dhabi, United Arab Emirates

O'Neill, K. (2007). Podcasts. Center for Teaching and Learning, Abu Dhabi, United Arab Emirates

O'Neill, K. (2006). Communication for Business Leaders. Women and the Business World, Abu Dhabi, United Arab Emirates

O'Neill, K. (2001). Building Better Professional Relationships. Miyagi Prefecture Mid-year Conference, Sendai, Japan

O'Neill, K. (2000). Enhancing Professional Relationships. Miyagi Prefecture Orientation, Tomiya, Japan

Selected Publications Rashedi, N., Al Shamsi, A., Rashed, M., Sinczak, T., Hodgson, S., &

O’Neill, K. (2015). Social Marketing, Education and the Female Workforce: A Comparison of United Arab Emirates and Kingdom of Saudi Arabia. Middle East Journal of Business, 10 (1), 39-49.

Cader, Y., O'Neill, K., Al Blooshi, A., Al Shouq, A., Fadaaq, A., Ali, F., (2013). Knowledge management in Islamic and conventional banks in the United Arab Emirates. Management Research Review

O’Neill, K. (2011). Antioch University, United States of America. Communication Channels Utilized by Emirati Females to Enact Leadership

Munley, A., Couto, R., & O'Neill, K. (2010). Leadership Cultures, Political and Civic Leadership

O'Neill, K. (2010). Teaching Across the Great Divide. Business Communication Quarterly

O'Neill, K. (2008). Zayed University, United Arab Emirates: Adult Educators as Mid-wives of Emiratization. Adult Education Research Conference 

O'Neill, K. & Buckingham, J. (2008). The use of ICT in the education of pre-service business professionals, In P. Davidson, J. Shewell and W.J. Moore (Eds.), Educational Technology in the Arabian Gulf: Theory, Research and Pedagogy. Dubai: TESOL Arabia

O'Neill, K. (2009). Leadership and Discourse at Work: Interactions of Humor, Gender, and Workplace Culture. Discourse Studies 

O'Neill, K. (2007).  Teaching with wikis and blogs. The Blend, 1 (3), 1

Funded Research 2013: O'Neill, K. & Albers, R., Start-up Grant: From Learning Places to

Learning Spaces: Communication Channel Preferences of Business Communication Students at Zayed University

2012: O'Neill, K., Huang, V., & Albers, R., Mobile Technology: Facilitator of Student Self-Motivation in Project-Based Learning

2007: Rahal, T., O'Neill, K., Palfreyman, D., & Harold, B., Measuring the Learning Styles of at Zayed University

Associate Faculty, Thunderbird Educator Network, Thunderbird School of Global Management, Glendale, Arizona, United States of America (June 2012-December 2014)Deliver research and professional expertise to a network of approximately 200 educators on five continents with the capability and capacity to deliver dynamic global learning solutions to government, NGO, and private sector organizations

The core of the Thunderbird Educator Network is its global array of distinguished full-time faculty at Thunderbird School of Global Management and affiliated faculty members, industry experts, coaches, and trainers from around the globe. These top-quality educators have consistently been ranked among the best Executive Education faculty by Financial Times.[ http://www.thunderbird.edu/executive-education/educator-network]

Help clients fix issues, or deliver strategic priorities, that they otherwise could not do by themselves. Assist with issues that can be solved by education on problems or strategies that have complex global aspects

Offer a whole client experience where executive participants prepare well, learn new ideas, make sense for their unique context, and embed those new ideas in their work in ways that create value for the organization. This in turn, creates value and prosperity in the communities, societies, and countries within which client companies operate

Program Director, Abu Dhabi Directorate of Police/Center for Outreach-Zayed University, Abu Dhabi, United Arab Emirates (May 2007-August 2007)Delivered custom-designed English language training course for Abu Dhabi Directorate of Police

Conducted needs analysis and used qualitative and quantitative findings to design and implement tailor-made English language training course for Abu Dhabi Directorate of Police traffic division to improve staff ability to provide support, problem-solve, and interact successfully with internal and external clients including public. Provided instructional feedback on oral and written work, and verified quality of learning and instruction utilizing a variety of tailor-made and commercially available assessment and evaluation tools; Monitored performance of 50 program participants

Wrote budget and forecasted resource needs

Curriculum Supervisor, Summer English Challenge Camp - Abu Dhabi Educational Zone/Ministry of Education/College of Education, Abu Dhabi, United Arab Emirates (May 2003-July 2006) Summer positionLed creation, development and maintenance of a positive, coordinated educational program designed to meet English for Academic Purposes (EAP) needs of Emirati secondary school students in anticipation of university study

Supervised 20+ teaching faculty instructing 200+students. Conducted faculty and staff training and professional development; Engaged in continuous improvement efforts by integrating feedback from staff, parent, student, and community members regarding curriculum, instruction, materials, delivery, and evaluation; Guided program team through development, implementation, and evaluation of curriculum, materials, and instruction

Completed administrative tasks ensuring on-time completion and accuracy of student, staff, and program documentation

Assessment Supervisor, English Language Center - Zayed University, Abu Dhabi, United Arab Emirates (January 2003-August 2004)Supervised classroom assessment and curricular evaluation of 100+ teaching staff, 800+ student, high-stakes, university English for Academic Purposes program located on Dubai and Abu Dhabi campuses

Oversaw development and implementation of new English for Academic Purposes program (curriculum, materials, evaluation) to meet College, employer, and community needs. Oversaw standardization, validity and reliability of assessment tools and adoption of benchmarks and KPIs while monitoring phase-out of 2001-2003 English for Academic Purposes program; Initiated Equivalency Examination resulting in reduction of waste of program resources,

efficiencies in resources allocated, and faster student progress through University pipeline; Managed Progress Tests, End-of-Course exams, Placement Tests, TOEFL exam, External Proficiency exams, and Level 8 Equivalency Exams including production, material requisition, room allocation, supervision, and data administration and analysis; Participated in faculty recruitment and interviews; Updated program communication strategies including production and editing of assessment handbook with faculty and student versions and launching of online computer-mediated communication with internal and external stakeholders; Created assessment data archive -- paper and electronic -- including catalog of past assessment materials

Resolved student appeals. Investigated program irregularities and took appropriate measures ensuing confidentiality and adherence to university and government regulations, policies, procedures, and legal requirements

Mediated conflict issues between faculty members

Coordinator and Program Developer, Self-paced Learning Lab - Seminar Department/English Language Center - Zayed University, Abu Dhabi, United Arab Emirates (June 2002-August 2002)Designed, supervised, and delivered first Zayed University summer school program for academically at-risk students

Designed, created, and implemented student-specific individualized learning plans for 23 multi-level participants across 14 areas of study. Achieved 90+% pass rate at end of 5-week program allowing students to continue academic studies at Zayed University; Monitored performance of program participants; Created instructional materials; Provided friendly and culturally-appropriate academic advising; Planned, prepared and delivered classroom instruction; Verified quality of learning and instruction utilizing a variety of tailor-made and commercially available assessment and evaluation tools

Oversaw program administration. Wrote budget and forecasted resource needs; Ensured adherence to university and government regulations, policies, procedures, and legal requirements; Completed administrative tasks, such as keeping student registers and attendance records; Worked cross-functionally with operational staff

Faculty Member, Zayed University, Abu Dhabi, United Arab Emirates (August 2001-present)Provide undergraduate and graduate instruction, conduct research, offer academic advising, provide peer coaching, and participate in service and administrative activities that support College, University, and UAE government strategies and goals to enhance employability and employment of Emiratis

College of Business (2001-2002; 2004-present) Business Communications (BUS 207)

Business Writing Lab I (BUS 217) Business Writing Lab II (BUS 417) Internship (BUS 499) Language in the Workplace (BUS 407) Leadership (BUS 401) Supervised Research (BUS 499) Organizational Behavior and Leadership (MSIB – BUS 663) Cross-cultural Management (MMIB – BUS669)

College of Communication (2013) Advanced Research (COM 551) Advanced Research Project II (COM 552) Internal Communications (COM 514)

University College/Colloquy/General Education (2004, 2006) Composition I (COL 140)

College of Family Sciences (2002) Supervised Research (FCS 499)

Academic Bridge Program (2001-2003) Career Success (Level 8/8) EAP Reading (Level 3/8) EAP Writing (Level 3/8) EAP Grammar (Level 3/8) EAP Reading (Level 4/8) EAP Listening (Level 4/8)

Collaborate with faculty colleagues and university administration to design and development curricula, and develop and deliver a range of programs of study (sometimes for entirely new courses) at various levels. Develop quality assurance framework within the College’s overall framework, including validation and revalidation of courses, and student assessment; Encourage development of innovative approaches to course design and delivery and ensure that teaching design and delivery comply with the quality and educational standards and regulations; Lead development of new and creative approaches in responding to teaching and research challenges; Initiate new and original solutions to problems, and resolve problems affecting delivery of courses in accordance with regulations; Contribute to College-wide planning and strategic development, and departmental-level strategic planning; Develop and communicate clear vision of unit’s strategic direction

Transfer knowledge including practical skills, methods and techniques. Challenge thinking, foster debate and develop ability of students to engage in critical discourse and rational thinking;

Set, mark, and assess work and examinations and provide feedback to students; Ensure content and methods of delivery respond to student needs

Lead and co-ordinate research activity including determining relevant research objectives, and preparing research proposals. Lead bids for research, consultancy, and other additional funds; Contribute to publications or disseminate research findings using other appropriate media; Seek practical application of research findings; Make presentations at national and international conferences and similar events; Carry out independent research and act as principal investigator and project leader; Act as a referee and contribute to peer assessment; Update knowledge and understanding in field; Disseminate conceptual and complex ideas to a wide variety of audiences using appropriate media and methods to promote understanding; Lead and develop internal and external networks to foster collaboration and share information and ideas; Act as a line manager, supervising work of others, for example in research teams, projects, or as supervisor when required; Mentor junior faculty

Participate in complex and important negotiations both within the College and with external bodies. Prepare and submit proposals and applications to external bodies (e.g. for funding and accreditation purposes); Chair committees and participate in College decision-making and governance; Promote work of the department locally, nationally, and internationally; Participate in strategic decisions regarding staff, student, and college-wide issues; Contribute to management of quality, audit and other external assessments

Promote a collegial approach and develop team spirit and team coherence. Foster interdisciplinary team work

Advisor, English Language Pedagogy, Ministry of Education, Sendai, Japan (July 1998-July 2001) Provided in-house and externally-located, individualized and group professional development to Japanese and expatriate teachers of English

Assisted with materials and instructional delivery re-design integrating current methods and research findings. Delivered direct classroom instruction to Japanese secondary students; Engaged in culturally-appropriate professional practices and social behavior

Participated in social and community activities to promote cross-cultural understanding and social justice

Designed and provided professional development initiatives for Japanese and expatriate educators

Operations and Training Manager, JADES, S.A., Antigua, Guatemala (October 1993-May 1994)

Served executive function in multinational Central American jade quarrying firm with retail outlets

Improved operational systems, processes and policies in support of organization’s mission – specifically information flow and management, business processes, and organization planning. Managed and increased effectiveness and efficiency of production room; Oversaw quality control functions; Maintained customer satisfaction as per set targets; Ensured all departments achieved agreed targets; Drove initiatives in management team and organization that contributed to long-term operational excellence including initiative including creation of currency exchange division; Ensured business operated to highest standards in line with mission statement and values

Supervised and coached division managers

Additional Professional ExperienceCoordinator, Credit for Prior Learning Program, University of Alaska, Anchorage, United States of America (September 1996-June 1998)Assisted seasoned professionals to convert experience into academic credit to aid expedited completion of Bachelor degree programs

Faculty Member, University of Alaska, Anchorage, Alaska, United States of America (January 1996-July 1998)Provided undergraduate instruction, offered academic advising, and participated in service and administrative activities that support College and University mission and vision

World Languages Department Spanish I (SPAN 101) Spanish II (SPAN 102)

English Department ESL Life Skills (ALC 003) Oral Fluency (ESL 103) Vocabulary Enhancement I (ESL 108) Vocabulary Enhancement II (ESL 109)

Developmental Education Department Grammar Fundamentals (ENGL 067) ESL Reading (ESL 094D) Speaking & Listening (ESL 094B)

Classroom Teacher (Education), United States Peace Corps, Republic of Kiribati (September 1991-March 1992)Provided technical assistance and development opportunities to socio-economically under-served communities

Physical Education Biology History

Intern (Administration), United States Peace Corps/United States Department of State, Jamaica (August-December 1990)

Awards & Honors

Nominee: 2015, Teaching Innovation Award. College of Business, Zayed University, Abu Dhabi, United Arab Emirates.

Nominee: 2014-2015, Outstanding Faculty Award. Zayed University, Abu Dhabi, United Arab Emirates.

Nominee: 2014, Best Woman in the Non-Profit Sector. Woman in Business Award, AmCham Abu Dhabi [American Chamber of Commerce]. Abu Dhabi, United Arab Emirates.

Winner: 2012-2013, Provost's Research Fellowship ["Khaleeji Perspectives on Leader Effectiveness"]. Office of the Provost, Zayed University, Abu Dhabi, United Arab Emirates.

Winner: 2008, Best College or University Teacher Project [Learning 2.0]. UAE Educational IT Challenge, Higher Colleges of Technology, Abu Dhabi, United Arab Emirates.

Winner: 2006-2007, Faculty Member of the Year. Zayed University, Abu Dhabi, United Arab Emirates.

Winner: 2001-2002; 2002-2003; 2004-2005; 2005-2006; 2007-2008; 2009-2010; 2010-2011 [2012-2015 ineligible], Exemplary Faculty Award, College of Business, Zayed University, Abu Dhabi, United Arab Emirates.

Academic Background

Ph.D.  Antioch University, OH, USA, Leadership and Change [specialization Culture, Communication & Leadership[, 2011.

M.A.  University of Alaska-Anchorage, AK, USA, Interdisciplinary Studies: TESL/TEFL and Adult Education [specialization Curriculum & Instruction], 1998.

B.A.  Indiana University-Bloomington, IN, USA, Spanish [ minor English], 1991.

Professional Memberships

Association for Institutional Research (2014-2015)

International Leadership Association (2008-2015)

Academy of Management (2008-2014)

American Business Group of Abu Dhabi: AmCham (2008-2014)