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    Kapanga The Media over IP Softphone

    Quick Start ManualApril 2005

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    Quick Start Manual

    This manual briefly describes the interface, menus and settings available to a Kapanga user. While thisdocument assumes a certain level of familiarity with Voice over IP networks and systems, we encourage youto visit our Support Forum for further How-Tos, information, and tips. The forum is located athttp://www.kapanga.net/ip/community/index.php

    Kapanga is a softphone capable of voice, fax and video telephony over an IP network. Its simple yet powerfulinterface allows users to customize various settings for each communication mode. Most of the settings inKapanga have been already created for you, so unless you are an expert in IP telephony please be carefulwhen changing a variable.

    This manual has the following information:

    - Description and uses

    - User interface components- Placing and receiving calls; other functions- Tool Menu

    - General settings- Call control settings- Codec settings- Fax settings

    We thank you for your interest and hope that, with Kapanga, you can make your dreams of IP telephonycome true!

    Sincerely,

    The Kapanga Team

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    What is Kapanga?

    Kapanga is a powerful and unique Session Initiation Protocol (SIP) software phone capable of voice, fax andvideo over IP communications. As a SIP phone, Kapanga can be used on Voice over IP networks to interactwith traditional Public Switching Telecommunication Networks (PSTNs) and future IP-basedtelecommunication devices. In addition, Kapanga offers several unmatched features such Voice and videoover IP recording, fax auto-answering, real-time Quality of Service monitoring (MOS) and much more.

    So what can I do with Kapanga?

    Call and receive Voice and Video over IP calls. Make Kapanga-to-Kapanga or Kapanga-to-phone calls*. Kapanga can be greatresource for any organization with IP-based PBX voice andvideoconferencing.

    Send and receive faxes, right from your laptop or PC. In additionto placing calls or establishing videoconferencing, Kapanga enablesyou to send and receive faxes. When in auto-answer mode,Kapanga can also receive faxes automatically in the same way astandard fax machine does.

    Record calls in MP3 and video conferences in MPEG format.Keep track of important calls or videoconferences without the needof expensive equipment that is difficult to install.

    Measure VoIP Quality of Service in real-time. Kapanga calculatesthe Mean Opinion Score (MOS) parameter in real-time. MOS is avery useful measure of quality of service that goes beyond having

    just hearing "noise" or "chopping". Service providers find MOS fieldmeasurements of great value to enhance customer service andincrease network reliability.

    * Subscription to an VoIP telephony provider required

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    User Interface Components

    The Line Buttons show the following states during a communication

    Idle

    Ringing

    Disconnect

    On-hold

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    Call Interaction

    To place a call

    Type or select the SIP server URL or phone number on the interface's Edit Box. Press the Line Button

    corresponding to the Idle line you want to use to place the call. The current active call will become an

    on-hold call at that time.

    To answer a call

    On an incoming call, the Line Button receiving the call will change to the following state: . Pressing that

    key will be answer the call and it will change its state to (disconnect).

    To disconnect a call

    To disconnect a call, press the disconnect button . After a few seconds, the Line Button will transition to

    Idle again .

    Putting a call on-hold

    To put a call on-hold, press its corresponding on-hold button. The on-hold and active calls will transition

    to active and on-hold respectively.

    Profiles

    Kapanga can be configured using profiles that are available through the File menu. These profiles have "cfg"extension and define all the parameters needed to properly interact with an IP telephony system, rangingfrom registration usernames to media codecs settings. The default profile is called default.cfg. Profiles canbe loaded, changed, modified, created and saved.

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    Menus

    Menus can be accessed through the Kapanga Key on the phone's user interface. The following is a list anddescription of all functions available through the Kapanga Key, which is the red logo button located on thelower right of the interface.

    File- New- Open- Save- Save as- Exit

    Tool- General settings- Call control settings- Codec settings- Fax settings- Reset Media Phone- Starts when rebooting PC- History

    Help- License upgrade- Current license- About Kapanga

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    Menu Descriptions

    Menu Function DescriptionNew Creates a new profile with the default configuration

    Open Opens a new profile

    Save Saves the current profile

    Save as Saves the current profile with a different name

    File

    Exit Terminates Kapanga

    Menu Function Description

    Debugging andQoS

    Enables debug logging and specifies thepath/filename of the debug file. Enables MOS (MeanOpinion Score) estimation and RTP information

    Media Capture Disables full duplex capability for audio or/and video.It also configures the video output, the audio volumeand the location of the video capture screen on thegeneral received video screen

    Media Recording Enables automatic audio/video recording, selectsduplex and audio (mp3, wav, raw) / video (mpeg,mov, avi) formats. It also specifies whether to storethe media file automatically or to be prompted tosave it. For faster conversion time real-time

    resampling to 44.1Khz can be enabledHistory Used to clear debug log, call history log and edit box

    sequenceRinging on

    incoming CallUsed to change the default incoming call ringingtone file. Select any standard MIDI file to play duringa incoming call

    Tool/General Settings

    Configures logging, automaticaudio/video recording, ringingtones, media capture devicesand quality analysis

    (see screenshot inScreenshots section)

    Ethernet Interface On PCs with more than one Ethernet interface thissetting can be used to select a different one from thedefault

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    Tool/General Settings Screenshot

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    Menu Descriptions: Tool/Call Control Settings

    Menu Function DescriptionSIP Port Default SIP port, normally 5060. Only change thisparameter if you are familiar with it

    Session-Expires Max session time until a new INVITE. Only changethis parameter if you are familiar with it

    Mimic SDP On incoming calls, the OK SDP will look like theINVITE SDP. Only change this parameter if you arefamiliar with it

    100 Rel Support Support for SIP 100 Reliability. Only change thisparameter if you are familiar with it.

    Direct IP to IP To place a call to another SIP device without using aSIP proxy or registration server

    Reject unknown

    users

    Rejects calls that are not for the user defined by this

    settingsAuto Answer Answers calls automatically

    Do not disturb Rejects all incoming calls

    Display Name Your identification name

    Username Your username

    SIP Url Default home SIP url

    SIP Proxy SIP proxy address

    SIP OutboundProxy SIP outbound proxy address. If not defined it shouldbe identical to the SIP proxy addressRegister Enables SIP registration

    AuthorizationUsername

    Username for SIP registration. Normally it is thesame as the SIP username

    Password Password for SIP registration

    DTMF Defines whether RFC2833 or inband DTMF is used.Under RFC2833 it defines the payload type. It alsoconfigures the DTMF length

    Ignore FaxreINVITEs

    Disables the fax transmission

    Receive Fax Automatically sends a fax tone when answering acall

    Tool/Call Control Settings

    Configures all SIP relatedparameters

    (see screenshot inScreenshots section)

    Offered Codecs List of codecs offered by Kapanga when placing acall

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    Tool/Call Control Settings Screenshot

    .

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    Menu Descriptions: Tool/Codec Settings

    Configures RTP payload type for the different audio and video codecs. It also defines the default rate forG.726, AMR and G.723 and the default resolution for H.263. Only change these parameters if you arefamiliar with them.

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    Menu Descriptions: Fax Settings

    Menu Function DescriptionUDPTL Redundancy Maximum UDPTL redundancy.

    ECM Enables Error Correction Mode

    Preferred Resolution Selects the fax preferred resolution

    Preferred Data Rate Selects the fax preferred data rate

    Incoming Fax Selects the fax name for automatic fax storage.It also enables Kapanga to prompt the user tostore the fax

    Tool/Fax Settings

    Configures the T.38 faxparameters related to storage

    of faxes (only change thisparameter if you are familiar

    with it)

    Outgoing Fax Selects the fax name for automatic faxtransmission. It also enables Kapanga to promptthe user to send the fax

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    Menu Descriptions: Help

    Menu Function DescriptionLicense Upgrade Upgrades the current license by entering a new

    registration key

    Current License Displays the current licensing information and duedates

    Manuals & Support Link to Kapanga's support forum

    Help

    About Kapanga Shows version number

    If you have any questions, please visit our support forum at:

    http://www.kapanga.net/ip/community/index.php