The Best e-Karaoke in MalaysiaFatin Noor Fakhira Mat Jaafar 2013919407

Nurdeena Fitriyah Binti Khalil 2013642834 Nur Hafizah Binti Ahmad 2013991369

Syurga Fathonah Bt Aris @ Azis 2013343955Yasmen Dzulnajiha Binti Sahar 2013532589

B2C• In B2C Model, a consumer goes to the website,

selects a catalog, orders the catalog and an email is sent to business organization. After receiving the order, goods would be dispatched to the customer. Following are the key features of a B2C Model

• Heavy advertising required to attract large no. of customers.

• High investment in terms of hardware/software.

• Support or good customer care service

Kara-Yoo-Kee Business Model

Songs purchased

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Kara-Yoo-Kee Features

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2

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5

Recording page

6

Transaction page

About us Page

User Page

Recording page

Support System

Widgets tool• ECWID(http://www.ecwid.com/): Online store• Youtube widget: Display songs• Flash Player• Adobe Photoshop• WIX widgets• Social widgets

Integration tools• Storage: Dropbox• Payment: Paypal & Local banks• Karaoke player: Karafun • Display : Web and mobile

Product• We provide e-Karaoke service all over the world• Customer can purchase desired songs• Customer can download their karaoke recording

Place• We have karaoke center located in Mont Kiara• Strategic place• Online based, anytime everywhere

Promotion• Provide discount card• Coupon • Collect points• Advertise via FB,Twitter,Instagram

Price• List prices in cart system• Discounts• Easy payment method

Limitation

• Most of source code are unavailable especially for recording integration.

• Some features need to be paid to upgrade.

Conclusion

• Kara-Yoo-Kee gives customers ease of transaction, speed, convenience & security.

• Various mode of payments(Paypal,Local banks)• CRM has been applied to expedite this business

website. It makes use of social media to build up customer relationships.

• Kara-Yoo-Kee integrates with social media sites like Twitter & Facebook to track and communicate with customers sharing their opinions and experiences with a company, products and services.

Thank you.