KAREN THOMASRED OAK COACHING

Emotional Intelligence for Your Business

AIMS

to understand more about Emotional Intelligence

to gain awareness of our own Emotional Intelligence

to learn ways to increase Emotional Intelligence

Definition

Emotional Intelligence (EQ) is the ability to identify, use , understand and manage emotions in ways that relieve stress, communicate effectively, empathise, overcome challenges and diffuse conflict.

 

How do I know my EQ?

www.ihhp.com/free-eq-quiz

How does EQ affect us in our Business?

EQ affects our

Performance at work – social complexities, leadership, motivation

Physical Health – controlling stress – heart, BP

Mental Health – anxiety, depression – relationships

Relationships – improved communication 

Self Awareness

SELF MANAGEMENT

SOCIAL AWARENESS

SOCIAL / RELATIONSHIP MANANGMENT

Johari Window

EMOTIONAL RESILIENCE

“the ability to succeed personallyand professionally in the midst

of a high pressured, fast movingand continuously changing

environment” 

In Summary

Increase self awareness – get to know your strengths, limitations, recognise your emotions and their effects

Be aware of how best you can manage difficult situations, be flexible in approach, maintain values and goals

Sense others’ feelings, take an active interest, anticipate and recognise others needs

Be assertive, support, motivate and inspire

RESOURCES

http://www.helpguide.org/articles/emotional-health/emotional-intelligence-eq.htm

http://www.mentalhealth.org.uk/publications/emotional-resilience-toolkit/

http://www.businessballs.com/emotionalintelligencecompetencies.pdf

http://www.robertsoncooper.com/iresiliencehttp://www.eiconsortium.org/

Website

www.redoakcoaching.co.uk

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Questions