Boost IT Efficiency with IT Automation

Do More With Less

Chad GniffkeDirector, Product Marketing

Follow me on Twitter: @chadgniffke

WHO IS KASEYA?

KASEYA LIBERATES IT

PROFESSIONALS FROM THE

DAILY MONOTONY, HASSLE

AND COST OF REPETITIVE IT

TASKS, PROVIDING

VISIONARY IT

PROFESSIONALS WITH THE

ULTIMATE APPLICATIONS

FOR MANAGING THEIR

ENTIRE COMPUTING

INFRASTRUCTURE.

WHY TRUST ME?

WE WILL BE AROUND

A SECUREInvestment

for you and your firm

KASEYA NETWORKMacs

Managed Location #1Mixed LAN

PCs

Managed Location #2Remote

Your Location

Remote Admin

ManagedLocation #3

Active DirectoryLAN

Task

End of Motivational Preaching Part 1

On to the tactical stuff…

SNOW IS A LOT LIKE IT

STAGE 4 AUTOMATION

• Break-Fix

• Billing for time

• Little to no monthly recurring revenue

STAGE 1 PRETEND-AUTOMATION

• Decentralized

• Managed Through Remote Control

• Antivirus Standards

• Backup Standards

• Security Patching

STAGE 2 AUTOMATION

• Centrally Managed

• Automated Alerts/Monitoring

• Security Patching

• Managed AV

• Managed Backup

STAGE 3 AUTOMATION

• Process, Flow & Measurement

• Self Healing

• Preventative Scripting

• Kaizen!

STAGE 4 AUTOMATION

Stage 4 automation

STOPPING THE SNOW

ALL TOGETHER

• Build

• Commit

• Keep Accountable

STANDARD PROCESS

• Eliminate false alarms

– Should demand an action

• False alarms = ?

FLOW

WASTE

WASTE

• Any movement by people or equipment that does not add value

• Defects, rework, repair or waste in its simplest form

• Use visuals so no problems are hidden

MEASUREMENT

• Use Kaseya to self-heal first!

SELF HEALING

• Start manual

• Build 3

• Go BIG

PREVENTATIVE SCRIPTING

• Continuous improvement of an entire value stream or an individual process to create more value with less waste. The word is Japanese for gradual, continuous improvement.

KAIZEN

• Meet Weekly

– Goal: Decrease node to issue %

• Analyze Issues

– Trends, what could be preventative

• Script out prevention

KAIZEN

• Bad Application

• Printer Removed

• Antivirus Turned Off

• Disk Crash

KAIZEN EXAMPLES

KASEYA IS THE CHOICE OF THE

MAJORITY OF LEADING ITSP’S

Sales Slide

These numbers based on third party statistics provided by MSPMentor.net for 2008

QUESTIONS

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