Katie BirchPortfolio Director – Delivery ServicesOCLC

What Does Electronic ILL Mean to You?What Does Electronic ILL Mean to You?

PVLR

23 January 2012

The end user experience in 2012The end user experience in 2012

Getting the user what they want in a timely way-

Minutes and hours rather than days and weeks?

What does electronic ILL mean to you?What does electronic ILL mean to you?

Delivery resources electronically

Sharing electronic resources

Just in time purchasing

Short-term access to e-resources

Article ExchangeArticle Exchange

A cloud-based document delivery tool for:1. lending libraries to deliver articles to borrowing

libraries 2. borrowing libraries to deliver articles to their

end users.

Article Exchange: What is it? Article Exchange: What is it?

Once the file has been picked up for the first time, it will remain available on this site for 5 days. After 5 days, the file will be removed. A file can be picked up a maximum of 5 times for each URL/password combination. Files that are never picked up will be removed after 30 days.

Sharing electronic resourcesSharing electronic resources

1-2-3 Enhanced sharing of articles1-2-3 Enhanced sharing of articles

License management toolLicense management tool

• In WorldCat knowledge base, indicate which collections and titles are licensed for ILL:• Yes

• No

• Unknown

• Silent

• Provide any instructions/restrictions for lending your licensed content• Print and Send

• Print and Scan

• In Country

• Profit/Not for Profit

The Shortest Distance Between Two Clicks: From User to Article in No Time Flat

The Shortest Distance Between Two Clicks: From User to Article in No Time Flat

If a picture is worth a thousand words…

Take a look at this WorldCat lending request.

Workflow for an article held electronically by a lending libraryWorkflow for an article held electronically by a lending library

Home library notifies the end user is it available and the end user has xx number of days to download the article

Lending library follow link, prints out and scans the article, uploads the article to Article Exchange and notifies the home library that is available for them

The lending library cannot give the borrowing library access to their licensed journals but they can provide the article

WorldShare ILL integrates with the Knowledge Base to provide the lending library with a URL to the article requested by the borrowing library

Home library uses WorldShare ILL to locate the article from a lending library

End user wants a journal article not held by their “home” library

Just in time purchasing +Short term access to e-resources

Just in time purchasing +Short term access to e-resources

Market PlaceMarket Place

Feb ’12Staff option to buy item

instead of ILL

May ‘12Modify

ILL workflows to support buy-

it

Aug ’12Ability

to define buy-it profile

in Servic

e Config

Nov ’12

Implem

ent buy-it profile

Feb/May ‘13Buy-it from WMS ACQ

module

Increasingly libraries are making just in time, buy it decisions rather than placing an ILL with a lending library

Workflow for an ebook from a Marketplace partnerWorkflow for an ebook from a Marketplace partner

Katie BirchPortfolio Director – Delivery ServicesOCLC

What Does Electronic ILL Mean to You?What Does Electronic ILL Mean to You?

PVLR

23 January 2012