keb internet banking enginfolish guide

7/27/2019 KEB Internet Banking Enginfolish Guide

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KEB Internet Banking ServiceInstructions for First -Time Users



IMPORTANT NOTICE:

As per Bank of Korea's regulations, an individual needs to be issued with only ONE digital

certificate that will be valid for all banks & financial institutions in Korea. So in case you have

already been issued a Digital Certificate by another bank or financial institution, please go to

the‘Register Digital Certificate of Other Registration Authority’.

1. Please visit a KEB branch with your Alien Registration Card and KEB Passbook to apply for

KEB's Internet Banking service. The branch staff there will help you register a login ID (6 to 10

characters-long including English letters and numbers) for Internet Banking and give you a secu-

rity card or an OTP device.

2. Please visit KEB's English website (www.keb.co.kr/main/en) to register your password. The password should be between 6 and 10 characters-long including English letters and numbers.

3. Please issue a Digital Certificate on KEB's website. The password of the digital certificate should

be more than 8 characters including English letters and numbers (the password is case-sensitive).

* Log on using your ID and password when checking balance

* Log on using your digital certificate for making a transfer

<Internet Banking Registration>

English Customer Service Center: 1544-3000



03www.keb.co.kr/main/en

Please click on [Internet Banking Personal] tab on the KEB Internet banking front page.

I. Register Password

Please click on [Password Registration] tab.



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KEB's Internet Banking Service

• Select your [Customer Classification] and [Citizenship].

• Enter the User ID that you provided when you applied for Internet Banking service at a KEB branch, and then

enter your [Resident Registration No.] from your ALIEN REGISTRATION CARD.

1) Enter your personal information




2) Read the Terms and Conditions carefully before giving your consent

•Pay attention to the [General Terms and Conditions of Electronic Banking Transaction], [Terms & Conditions

of Use of Electronic Financial Service] and [Consent to Provision and Use of Personal Information], and then

click on “ Next” to continue.

•The following sections will prompt you to enter your Password and Personal Information as below. Click on

the “Confirm” button at each stage to complete the setup and move to next step.



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•Enter a new password between 6 and 10 characters and the corresponding code from your Internet Banking safety

card; click “Confirm” to continue.

•Enter your personal information and the corresponding codes from your Internet Banking safety card; click “Confirm” to

continue.

•You have now successfully registered your Password.

•To use Internet Banking, return to the KEB main page and enter your User ID and the newly registered password.

3) Password

4) Personal Information

5) Completion

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II. Reset Password

•Please click on the [Internet Banking Personal] tab on KEB Internet Banking front page (www.keb.co.kr/main/en).

•Please click on [Log in] tab.

•To reset password, an individual user needs to enter his/her Resident Registration No./Alien Registration No.,and registered User ID. Click [Next] to continue.

1) Information

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•Please click on the [Reset Password] tab.




•Enter your new password twice and the requested code from your Safety Card. Click [Next] to continue.

2) Enter Password and Code from Safety Card

•You have now successfully reset your password. You may use Internet Banking with this new password.

3) Completion



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III. Issue a Digital Certificate

•Visit KEB website (www.keb.co.kr/main/en) and click on the [Personal Banking] tab.

1) KEB Internet banking front page

•Click on the “Digital Certificate” tab.




•Input your user ID and password to log in.

2) Log in using your User ID and Password

•Go to [Issue / Re-issue Certificate].

3) Issue/Reissue Digital certificate




4) Input your A/C no., PIN, and the security code from your OTP device or Safety card

5) Fill in and confirm your personal information

•Input your account number and PIN.

•If you have an OTP device then you will see the same image as shown in the red box above; in case of a safety card youwill see a different image. Whichever the case, please follow the instructions alongside the picture: if you are using the

OTP device, then input your OTP password; else input the numbers from the safety card.

•

Check your personal information. You should not use“/”

,“?”

or “,”

in your name (an error will occur in caseyou use any special character).

KEB' I t t B ki S i



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6) Save the digital certificate on your Hard disk or a Portable device

•Select where you want save your digital certificate information and click “OK ”.




7) Password

8) Completion

•Register your Digital Certificate password. Please note that the password needs to be at least 8 characters long.

•Click “OK ” to continue.




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KEB s Internet Banking Service

9) Creating a Copy of Your Digital Certificate

•In the “Digital Certificate Center ” section, you can:- Issue/Re-issue certificate,

- Register certificate of other bank/institution,- Renew certificate,- Manage certificate (view, copy, suspend, reactivate, delete, etc.),- Revoke certificate,- Revoke other bank's/institution's certificate registered, and- Send certificate to smartphone for smartphone banking.

IV M ki O Wi T f




IV. Making an Overseas Wire-Transfer

•Go to the Foreign Exchange category after logging into your Personal Banking account and select

“Overseas

Wire-transfer ” from the “FX Wire-transfer ” drop-down menu.

1) KEB Internet banking front page

•Read this Guide carefully and then click on “Close”.




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KEB s Internet Banking Service

9) Creating a Copy of Your Digital Certificate

•If you are a short-term resident, select “Foreign resident or non-resident's salary & income (residing not over 1

year)” from the “Wire-transfer Purpose”. If you are a long-term resident, select “Foreign resident or non-resident's

salary & income (residing over 1 year)” from the “Wire-transfer Purpose”.

•First-time users of overseas remittance need to visit a branch and register their payee's remittance information.

After which, selecting the “Wire-transfer No.” from “Wire-transfer Type” will pop-up a “Recent Wire-transfer

Information” window that will have a list of all of your registered payees.




•Selecting a registered payee (receiver) from the “Recent Wire-transfer Information” window will automatically fill

out the “Receiver's Information” section. Please enter the “Transfer-from Information” to proceed.

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www.keb.co.krCustomer Service Center☎1544-3000☎1588-3500Call center to report a financial dispute☎02-729-8585181, Euljiro 2-ga, Jung-gu, Seoul 100-793

Space for branch ▶

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keb internet banking enginfolish guide

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