Keeping the University OpKeeping the University Open Even if the Doors Closeen Even if the Doors Close

WCET conferenceWCET conference

Saturday, November 10, 2007Saturday, November 10, 20078:45 a.m. - 9:45 a.m. 8:45 a.m. - 9:45 a.m.

introductionsintroductions

Catherine KelleyCatherine KelleyAssistant Provost, Center for Teaching and Assistant Provost, Center for Teaching and Learning with Technology Learning with Technology Fairleigh Dickinson University Fairleigh Dickinson University

Janet MooreJanet MooreChief Learning Officer Chief Learning Officer The Sloan Consortium The Sloan Consortium

Bruce ChalouxBruce ChalouxDirector, Electronic Campus Director, Electronic Campus Southern Regional Education Board Southern Regional Education Board

threatsthreats

• WeatherWeather

• Pandemic: Pandemic:

““we are going to be out of operation we are going to be out of operation for a long time----how will we survive for a long time----how will we survive as an academic institution?”as an academic institution?”

• TerrorismTerrorism

• Campus lock-down (?), shelter in placeCampus lock-down (?), shelter in place

driversdrivers

• Academic missionAcademic mission

• Reputation, culture of readiness: not Reputation, culture of readiness: not if, but whenif, but when

• Survivability, sustainabilitySurvivability, sustainability

• Enhancing routine operationsEnhancing routine operations

lessons learnedlessons learned

There are a large number of good people in There are a large number of good people in the higher education community. The fact the higher education community. The fact that so many institutions would come that so many institutions would come forward to offer their courses for free, and forward to offer their courses for free, and that so many faculty would take on an that so many faculty would take on an additional class with only a small stipend, additional class with only a small stipend, speaks volumes about the high quality of speaks volumes about the high quality of these institutions and their staff.these institutions and their staff.

lessons learnedlessons learned• Given the right set of circumstances, you Given the right set of circumstances, you

CAN cut through academic “red tape” to CAN cut through academic “red tape” to get things done. Given a common goal and get things done. Given a common goal and purpose, you CAN build an “institution” in purpose, you CAN build an “institution” in three weeks.three weeks.

• We need to build on the Sloan Semester We need to build on the Sloan Semester effort and establish a national system that effort and establish a national system that will be ready to respond to the next will be ready to respond to the next inevitable disaster. inevitable disaster.

Strategies: work in Strategies: work in progress…progress…1.1. Plan academics Plan academics withwith IT IT

2.2. Build for resilienceBuild for resilience

3.3. Be ready for student continuityBe ready for student continuity

4.4. Have policies in place ahead of timeHave policies in place ahead of time

5.5. Access repositoriesAccess repositories

6.6. Partner, buddy upPartner, buddy up

7.7. Don’t hide plansDon’t hide plans

8.8. Regionalize/nationalizeRegionalize/nationalize

strategy one: academic strategy one: academic with with ITIT• Develop academic emergency plans as Develop academic emergency plans as

facility/IT plans are being formulatedfacility/IT plans are being formulated– Faculty ComponentFaculty Component– Administrative ComponentAdministrative Component– Student ComponentStudent Component– Focus on re-establishing or continuing Focus on re-establishing or continuing

academic activities/services, including academic activities/services, including academic continuity in all-hazards academic continuity in all-hazards planningplanning

strategy two: resiliencestrategy two: resilience

Build for resilience, not just recoveryBuild for resilience, not just recovery– Develop a plan for re-establishing Develop a plan for re-establishing

institutional Web sites…fastinstitutional Web sites…fast– Clear evidence from Sloan Semester Clear evidence from Sloan Semester

that academic communities turned that academic communities turned (attempted to in any event) to web (attempted to in any event) to web sitessites•Have a back-up hosting site (e.g. UIS Have a back-up hosting site (e.g. UIS ICCNICCN))

•Develop a system for approving messagesDevelop a system for approving messages

strategy three: student strategy three: student continuitycontinuity• Develop student continuation plans—Develop student continuation plans—

online learning should be a key online learning should be a key componentcomponent– Migrate courses to online formatMigrate courses to online format– Familiarize students with online and Web 2.0Familiarize students with online and Web 2.0– Course continuation strategiesCourse continuation strategies– Course sharing arrangementsCourse sharing arrangements– Use green records storage and backup (not Use green records storage and backup (not

just paper)just paper)• It is difficult to develop online courses or It is difficult to develop online courses or

to undertake faculty training in a crisisto undertake faculty training in a crisis

strategy four: policiesstrategy four: policies• Develop a set of guiding policies and Develop a set of guiding policies and

obtain policy commitments. Include… obtain policy commitments. Include… – ““Admission” to another institutionAdmission” to another institution– Tuition and fees Tuition and fees – Financial AidFinancial Aid– Credit transfer/recognitionCredit transfer/recognition– Course completion/extension of termsCourse completion/extension of terms– Course- and faculty-sharingCourse- and faculty-sharing

strategy five: repositoriesstrategy five: repositories

•Establish and have ready online Establish and have ready online repositories of courses…join nowrepositories of courses…join now– ElectronicElectronic CampusCampus– Sloan-CSloan-C– State and system online State and system online

initiativesinitiatives

strategy six: partnerstrategy six: partner

•Design academic “buddy systems”Design academic “buddy systems”– Partner with another institution(s) Partner with another institution(s)

•Student services/supportStudent services/support•Faculty (joint course development and Faculty (joint course development and

co-teaching)co-teaching)•IT back-up/sharing IT back-up/sharing •Be ready to give and receive aidBe ready to give and receive aid

•Strengthen relationshipsStrengthen relationships– Sloan C, WCET, NUTN, ADEC, othersSloan C, WCET, NUTN, ADEC, others

strategy seven: don’t hide itstrategy seven: don’t hide it

•Once you have developed a Once you have developed a disaster recovery/continuation disaster recovery/continuation plan, don’t hide it!!!plan, don’t hide it!!!– Make it known to the communityMake it known to the community– Review and revise regularly, drillReview and revise regularly, drill– Provide access to it in an emergencyProvide access to it in an emergency

strategy eight: strategy eight: egionalize/nationalizeegionalize/nationalizethe charge to regional and national the charge to regional and national organizationsorganizations

– Cooperate in an emergency back-up siteCooperate in an emergency back-up site•““Default” 9-1-1 site in case of disasterDefault” 9-1-1 site in case of disaster

•““House” plans and strategiesHouse” plans and strategies

•Available at all times—ongoing, regularly Available at all times—ongoing, regularly updated and easily accessibleupdated and easily accessible

•Provide access to resources and services from Provide access to resources and services from national, regional, state, institutionsnational, regional, state, institutions

•Move educational continuity on to the Move educational continuity on to the national “radar screen”national “radar screen”

resourcesresourcesAcademic Continuity-Emergency Management Workshop Report (and Academic Continuity-Emergency Management Workshop Report (and

resources)resources)http://http://www.academiccontinuity.orgwww.academiccontinuity.org

Sloan SemesterSloan Semester http://www.sloan-c.org/sloansemesterhttp://www.sloan-c.org/sloansemester//

Disaster Preparedness, Response and Recovery Disaster Preparedness, Response and Recovery http://http://www.sreb.org/programs/EdTech/Disasterwww.sreb.org/programs/EdTech/Disaster//

Changing Ideas of Campus Disaster Recovery: Designing Resiliency Changing Ideas of Campus Disaster Recovery: Designing Resiliency into Systems, Suresh Balakrishnan, Robert "Rob" Sapp, Eric into Systems, Suresh Balakrishnan, Robert "Rob" Sapp, Eric Spangler, Donald Z. Spicer, EDUCAUSE Center for Applied Research, Spangler, Donald Z. Spicer, EDUCAUSE Center for Applied Research, Volume 2007:20 20 Volume 2007:20 20

College checklist for pandemic flu College checklist for pandemic flu http://www.pandemicflu.gov/plan/collegeschecklist.htmlhttp://www.pandemicflu.gov/plan/collegeschecklist.html

Fairleigh Dickinson University Faculty Quick Start GuideFairleigh Dickinson University Faculty Quick Start Guidehttp://fdu-coursecontinuity.wikispaces.com/http://fdu-coursecontinuity.wikispaces.com/Learning After Loss Learning After Loss

http://www2.universitybusiness.com/viewarticle.aspx?articleid=546http://www2.universitybusiness.com/viewarticle.aspx?articleid=546Shelter from the Storm: IT and Business Continuity in Higher Education Shelter from the Storm: IT and Business Continuity in Higher Education

(Yanosky, 2007) (Yanosky, 2007) http://connect.educause.edu/library/abstract/ShelterfromtheStormI/http://connect.educause.edu/library/abstract/ShelterfromtheStormI/3910539105