keith fehr, ms, chfm mihs director of emergency management azcher-central chair ·  ·...

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Keith Fehr, MS, CHFM MIHS Director of Emergency Management AzCHER-Central Chair

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Keith Fehr, MS, CHFMMIHS Director of Emergency Management

AzCHER-Central Chair

Describe the foundational information used by CMS when developing the Proposed Rule Changes

Review CMS Proposed Rule Changes for Emergency Management, specific to Community Health Centers

Summarize the expected implementation of the Proposed Rule Changes

§ 491.6(c) Standard: Emergency Procedures

Training staff in handling emergencies

Coordinate plan with local and State authorities

Conduct drill annually with written evaluation

Reporting Info:◦ Has your organization conducted a thorough

Hazards Vulnerability Assessment: Date Completed?

◦ Does your organization have an approved EPM plan – Date approved by Board?

◦ Report the CURRENT STATUS and describe any CHANGES related to the development and implementation of an emergency preparedness and management plan, including participation in drills or exercises and participation or attempts to participate with State and local emergency planners.

CMS reviewed guidance from FDA, CDC, HRSA, ASPR, TJC, AOA, NFPA and state-level requirements.*

Findings were that current requirements do not address the need for:*◦ Communication to coordinate with community

◦ Contingency planning

◦ Personnel training

* https://federalregister.gov/a/2013-30724

Emergency Management Program◦ All-Hazards

◦ Mitigation, Preparedness, Response, and Recovery

◦ Compliant with federal and state requirements

◦ Stipulates NFPA 1600 as industry standard for EMP

Hazard Vulnerability Assessment (HVA)◦ All-Hazards

◦ Essential functions, community risks, facility risks, contingencies

At-risk population planning

Available services during a disaster

Succession Planning in the EOP

Cooperation, collaboration, and communication with local, tribal, regional, state, and/or federal partners.

Policies and procedures to support the program (annual review/revision)◦ Emergency Preparedness Policies

◦ Communication Plan

◦ Means of providing assistance

◦ Evacuation & Shelter in Place

◦ Medical documentation/records

Exercises◦ 1 Operational-based annually

Preferred with community

◦ 1 Table-Top annually

Staff training◦ Roles and responsibilities

◦ Incident Command Training is implied

“Integrate” with the community response

Formal implementation date pending from CMS.

Cost analysis from CMS (Burden on Facility)*◦ RHC HVA = 10 hours ($712 per facility)

◦ RHC Plan = 14 hours ($949 per facility)

◦ RHC P&P = 12 hours ($968 per facility)

◦ RHC Comm = 10 hours ($734 per facility)

◦ RHC Training Program = 10 hours ($526 per facility)

◦ RHC Exercise Prep and Follow-up = 5 hours ($276 per facility)

◦ Subtotal = $4,165 per facility

* https://federalregister.gov/a/2013-30724

Cost analysis from CMS (Burden on Facility)*◦ FQHC HVA = 5 hours ($356 per facility)◦ FQHC Plan = 8 hours ($530 per facility)◦ FQHC P&P = 8 hours ($608 per facility)◦ FQHC Comm = 5 hours ($367 per facility)◦ FQHC Training Program = 10 hours ($526 per

facility)◦ FQHC Exercise Prep and Follow-up = 5 hours ($276

per facility)◦ Subtotal = $2,663 per facility

* https://federalregister.gov/a/2013-30724

Identify current applicable licensing requirements for OTCs, specific to emergency management

Summarize NFPA 99 (2012 ed.) and NFPA 1600 (2010 ed.) applicable standards for emergency management

Discuss potential gaps in planning that may exist due to the changes in NFPA editions

Requirements*◦ Documented Disaster Plan with these elements:

Procedures for protecting the health and safety of those on the premises

Assigned personnel responsibilities

Evacuation, transport, or transfer instructions

Arrangements to provide other services to meet the patients’ needs

◦ Documented annual review◦ Annual evacuation drills per shift◦ Meet applicable Fire Codes

* Adapted from Title 9. Health Services: Chapter 10. Health Care Institutions: Licensing: Article 10. Outpatient Treatment Centers: R9-10-1029

Fire Code requirements◦ NFPA 99 Healthcare Facilities 2012 edition

◦ 3.3.71 Health Care Facilities: Buildings, portions of buildings, or mobile enclosures in which medical, dental, psychiatric, nursing, obstetrical, or surgical care is provided.

◦ Chapter 12 Emergency Management

AHJ Requirements

Senior Management Requirements

Emergency Management Committee

Category 1 vs. Category 2

Emergency Management Program

Hazard Vulnerability Analysis◦ Identify and Prioritize Hazards/Threats

Natural Hazards

Human-Caused

Technological

◦ Analyze the potential impact: Continuity of Operations

Care for new and existing patients

Health, safety, and security

Support of Staff

Property, environment, economic, regulatory/contractual, reputation

Involve Community

Mitigation Plan◦ Strategies to minimize impact

Preparedness◦ Documented inventory of resources and management

system◦ 96 Hours of sustainability◦ EOP with command structure and critical functions

support identified: Communications Resources and assets Safety and security Clinical support activities Essential utilities Staff Roles

Response and Recovery◦ Command Structure consistent with community◦ Activation and deactivation criteria, including authority and

process Internal declaration process

◦ Plan to respond for extended periods without support from outside Resource conservation Service curtailment Partial or total evacuation

Staff Education◦ Time of hire general overview◦ Incident Command Systems◦ Position-specific◦ Annual refresher

Community Health Center IMT

Source: Community Health Care Association of New York State (2007). Community Health Center Emergency Management Plan.

Testing Emergency Plans and Operations◦ 2 Operations-based exercises per year

◦ Based upon HVA priorities

◦ Community Integration and Stand-alone capability can be Table-top exercise(s)

◦ Designated evaluator

◦ Debrief, After Action Report, and Improvement Plan

Annual review/revision of HVA and EOP

Standard on Disaster/Emergency Management and Business Continuity Programs

Additional activities that the AHJ can evaluate on top of NFPA 99 Chapter 12.

Program Administration◦ Program budget and schedule, including milestones

◦ Compliance with applicable legislation, regulations, etc.

◦ Performance Objectives

Based upon HVA and Business Impact Analysis (BIA)

Short-term and Long-term objectives

◦ Financial Management

Mitigation, Preparedness, Response, and Recovery

Crisis Management procedures

Documentation tools to capture financial impacts

Crisis Management Planning◦ Addresses threats to strategic, reputational, and

intangible elements of the entity.

Business Impact Analysis (BIA)◦ Interruptions/disruptions of functions, processes,

and applications.

◦ Identify critical functions and the point where interruption impact is unacceptable to the entity.

Prevention◦ Cost Benefit Analysis and driven by level of risk

Volunteer and Donation Management

Mutual Aid/Assistance Agreements

Communication and Warning Systems

Employee Assistance and Support

Business Continuity & Recovery Plans

Crisis Communications/Public Info Plan

Program reviewed annually and/or when the following occur:◦ Regulatory changes

◦ Changes in hazards/potential impacts

◦ Resource availability/capability changes

◦ Organizational changes

◦ Funding changes

◦ Changes in products, services, or operations

Importance of Participation

Describe the role of Healthcare Coalitions within the community

Discuss Return on Investment opportunities based upon Coalition participation

Identify tools and resources available to Coalition members

4 Regional Healthcare Coalitions◦ AzCHER-Central

Gila, Maricopa, and Pinal Counties

Contact: Keith Fehr, [email protected]

◦ Northern Healthcare Coalition Apache, Coconino, Navajo, and Yavapai Counties

Contact: Jeff Lee, [email protected]

◦ Southern Healthcare Coalition Cochise, Graham, Greenlee, Pima, and Santa Cruz Counties

Contact: Judy Lynn, [email protected]

◦ Western Healthcare Coalition La Paz, Mohave, and Yuma Counties

Contact: Greg Bachmann, [email protected]

AZ Burn Disaster Telemedicine Network

AZ Local Public Health Emergency Response Association (ALPHERA)

AZ Pediatric Disaster Coalition

AZ Tribal Executive Committee (AzTEC)

Coyote Crisis Collaborative

Include, but are not limited to:

• Acute Hospitals• Specialty Hospitals• Critical Access Hospitals• Ambulatory Surgical Centers• Community Health Centers• Long Term Care• Skilled Nursing Facilities• Assisted Living Facilities• Dialysis Centers• Hospice• Home Health • Behavioral Health• Tribal Health Facilities• Indian Health Services• Veteran’s Administration• Blood Systems, Inc.• Veterinarians

• Local Public Health• Local Emergency Mgt• State Public Health• State Emergency Mgt• Tribal Public Health• Tribal Emergency Mgt• Fire Departments• Police Departments• Sheriff Departments• EMS/Ambulance Companies• National Guard• Department of Defense• Medical Examiners• At-Risk Population Reps• Healthcare Associations• Schools

Coalitions help you meet requirements:

◦ Sharing HVA with community

◦ Sharing plans with community

◦ Participation in Memorandums of Understanding (MOUs)

◦ Access to communication processes and systems

Plan writing, review, and revisions

Incident Command and Emergency Management Training

Exercise development and facilitation

Special Interest Projects:◦ Decontamination◦ Medical Reserve Corps◦ Amateur Radio use

Meet you neighbor that may have resources you need during a disaster.

Build a working relationship before the incident occurs.

Find out about the ever evolving world of Emergency Management.

Find out about conferences, workshops, seminars

Emergency Support Function (ESF) #8 – Public Health and Medical Response

◦ Specific way to request assistance from Coalition partners to Federal Assistance.

◦ Reimbursement process.

◦ Declared Disaster…what is that?

Emergency Management 101◦ Local, basic intro to role

Incident Command System Training◦ FEMA ICS and “ICS-Light” Classes

◦ HICS, NHICS, CHCICS, PHICS

Standardized HVA and Community HVA tools

Standardized Plan Templates & Annex Templates

Assistance documents◦ Memorandum of Understanding (MOU)◦ Memorandum of Agreement (MOA)◦ Mutual Aid Compact (MAC)

Annual Exercises◦ Exercise Plans, Scenarios, Master Scenario Events Lists

(MSEL), Exercise Evaluation Guides, After Action Reports, and Lessons Learned

◦ Moulage and Mock Patient Support◦ Controller, Evaluator, Observer Support

Access to Training and Exercise Calendars◦ Training at FEMA Facilities (Healthcare Leadership

and Enhanced Unified Command)

◦ State-wide, regional, and local training and exercises

◦ National, regional, and local conferences

4 Regional Healthcare Coalitions◦ AzCHER-Central

Gila, Maricopa, and Pinal Counties

Contact: Keith Fehr, [email protected]

◦ Northern Healthcare Coalition Apache, Coconino, Navajo, and Yavapai Counties

Contact: Jeff Lee, [email protected]

◦ Southern Healthcare Coalition Cochise, Graham, Greenlee, Pima, and Santa Cruz Counties

Contact: Judy Lynn, [email protected]

◦ Western Healthcare Coalition La Paz, Mohave, and Yuma Counties

Contact: Greg Bachmann, [email protected]