KIMBERLY EUNICE PARKS Mobile:(301)442-4919 Location: D.C. Metro Area Email: jiyukimberly@gmail.com

At-A-Glance 1. Over 15 years experience having; mentored, trained, coached, presented, organized, designed,

adapted, led and delivered material to make it engaging/understandable and persuasive to a gen-eral audience of children ages 5-13 facilitating and effectively teaching others

2. Active listening; taking time to understand, asking appropriate questions with parents and chil-dren; customer service orientation; always actively looking for ways to help people

3. Conflict resolution/ Relationship management, Motivating- and establishing strong bonds/rapport4. Decision making- judgement- considering the benefits of potential actions- to choose one more

appropriate5. Working with all kinds of people within a complex organization, handled difficult people/situa-

tions with professionalism, tact and integrity/ handling confidential information6. Given positive feedback to numerous parents and students; in the hundreds7. Strong interpersonal skills, experience working in varied environments including numerous mid-

dle/elementary schools; in various localities urban/ suburban

Education Experience • B.A. Liberal Arts, concentration Humanities, Soka University of America, Aliso Viejo CA, 2005 • Chinese Language Study Abroad;National Taiwan Normal University,MTC 01/2004-05/2004 • A.A. Northern Virginia Community College, 2001 GPA 3.571 • Studio Art & Political Science,Virginia Commonwealth University,1998-2000 GPA 3.371

Work Experience Barista Starbucks 03/2016-Present • Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before mov-ing on; can comfortably handle risk and uncertainty.

• Responsible for honoring each and every customer by providing excellent customer service and a high quality product. As a true professional; displays a positive attitude at all times to ensure the return of our customers.

• Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate

• Is cool under pressure; does not become defensive or irritated when times are tough; is consid-ered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

• Relates well to all kinds of people – inside and outside the organization; builds appropriate rap-port; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

• Personally connects with, laugh with and uplift the lives of our customers – even if just for a few moments; helps in creating a human connection with every customer.

Teacher AlphaBEST Education SACC Prince William County Schools 08/2015-Present • Provided leadership/supervision and coordination of quality programming; customer satisfaction,

financial success and state licensing requirements• Made certain organizational goals were maintained in this administrative level position • Developed/maintained excellent program quality trained, & supervised staff• Ensured program achieved maximum enrollment potential/licensure compliance/maintained budget

targets• Had leadership ability to carry out the vision/mission of AlphaBEST in conjunction with schools

also maintaining day-to-day logistics imperative for long-term success• Ensured students were actively engaged in safe & enriching activities; communicated with school

administrative staff/parents; provided supervisory support to all site staff• Public speaking on a daily basis: directing staff/students in all aspects of daily routine• Team Building being responsible for staff development, curriculum development, and the children’s

development• Education leadership; took responsibility to research and design activities to develop upon the

curriculum enabling students to build their knowledge Chinese and art

Summer Camp Counselor George Mason University 06/2015- 08/2015 • Assisted in the planning, development and implementation of daily camp activities that guide

campers in their personal growth and daily living skills• Assisted in direction and supervision of organizing campers in their camper groups within activi-

ties and throughout the camp in order to meet the intended camper outcomes• Was a role model to campers/staff in attitude/behavior maintained continuous supervision of

campers

Director/Teacher Minnieland Academy SACC PW County Schools 10/2007-08/2015 • Responsible for overseeing the day to day operation of the SAC program• Professional proven leader with ability to be responsible for daily communication with students,

parents, & staff of school• Oversaw the daily schedule and activities, paperwork responsibilities to include management of

children’s files, lesson planning, staff files, and more• Responsible for exceeding the licensing requirements• Supervised two (2) or more staff members• Provided training/encouragement to staff to advance their development in the organization

Summer Camp Teacher Paty Kake Day Care 05/2006-09/2006• Critical thinking; reasoning to identify alternative solutions to problems

Temporary Assistant Friends & Company Staffing Agency 10/2005-04/2006 • Adeptly handled administrative matters including screening calls, assisted clients and employees• Quickly learns and masters new technology, great organization, and great at multi tasking • Computer skills include: Microsoft Programs: Word, PowerPoint, Outlook, Excel, Access• Provided administrative support to numerous companies• Always flexible able and enthusiastic to learn new things

Summer Camp Teacher Chesterbrook Academy 08/2005-10/2005 • Professional, self-directed, motivated, had a creative approach to learning• Created and maintained high levels of parent and school satisfaction

Asst. to Director of Athletics & Rec. Soka University of America 09/2002-03/2003 • Handled calls, greeted everyone entering, checked and verified membership• Managed front desk, had a friendly outgoing personality, enjoys social interaction• Always exhibited enthusiasm for the facility and for the job

Summer Camp Teacher Caterpillar Clubhouse Summer 2002 & 2003 • Accommodating to the needs of others/children with special needs

Assistant to Art Professor Soka University of America 09/2001-12/2001 • Researched/scanned artists, art periods/reading material uploaded for personal access • Compiled material for students to study for out-of-class assignments• Created educational art PowerPoint presentations for the art professor's classes

Summer Rec. Leader City of Manassas Park Parks & Rec. Summer 2000 & 2001 • Served as general rec. programming staff; responsible for the admin of day-to-day activities • Responsible for implementing established plans,policies,goals, objectives pertaining to ongoing rec.

program offerings under specific direction of Senior Rec. Specialist• Ability to interpret/explain Parks and Rec. policies, rules, procedures to employees

Skills & Interests • Communication-Can read, write and speak Chinese with proficiency, Spring 2004.• Student Government- Soka University part of the Public Relations branch sophomore year; creat-

ed school’s first newspaper, 2002-03.• Dean’s List- VCU 1998-99, NOVA 2000-01, SUA 2001• Proficient Microsoft Office: Excel, Word, PowerPoint, Access, Outlook, and SharePoint