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KERI MARIE HILLSan Diego, CA
Cell: 808-282-6509 Email: [email protected]
CORE PROFICIENCIES
Public Speaking & Narration │ Experiential Marketing │ Enthusiasm for Technology & Social Media│ Qualifying & Generating Business Leads│Product/Event Planning Logistics │ Effective, dynamic leadership via exceptional communication skills │ Influential, impactful presentations│ Extensive experience in Business-to-Consumer Relations│Critical, Creative Thinking to promote growth opportunities│Fostering long-lasting client relationships │Seven years local networking experience
PROFESSIONAL EXPERIENCE
Buick Narrator │’13 – Present│, OnStar Product Specialist │’13 – ‘15│ Buick Product Specialist│’12 – ‘13│, General Motors │2012 - Present│
≡ Execute nationwide auto shows ≡ Compile qualifying lead generation statistics ≡ Amass extensive product knowledge while constantly participating in Continuing Education ≡ Expand client and consumer base through informative presentations
Brand Representative & Corporate Spokesperson, Principal Talent & Event Management Independent Contractor, via Self Promotion & Marketing │2007 – Present│
≡ Marketing diverse products and services, nationally & internationally ≡ Develop & implement innovative promotional marketing strategies ≡ Demonstrating, sampling, & encouraging sales through thorough representation ≡ Driving business opportunities, sales growth, and account base
[List of events & clients available on request]
Promotions Team Manager MOGL Loyalty Services │2012│
≡ Structure promotions department for start-up restaurant loyalty service company ≡ Create cloneable systems for department organization and communication ≡ Screen, interview, hire, and train qualified promotional talent and promotions coordinators to
execute in-venue promotions in 5 CA markets (approximately 60 new hires to date) ≡ Optimize department output (increase our sign-ups; decrease our CPA ‘cost per active user’) ≡ “Brand” the promotional teams (uniforms, verbiage, image)
Product Specialist & Demonstration Facilitator, Team Captain Nissan Commercial Vehicles │2010 - 2012│
≡ Organize and execute nationwide trade shows, auto shows, and events ≡ Compile qualifying lead generation statistics and prepare end-of-show performance reports ≡ Amass extensive product knowledge while constantly participating in Continuing Education ≡ Expand client and consumer base through informative presentations ≡ Manage up to 14 Product Specialists on staff; overseeing all day-to-day administration tasks and
schedules Artiste Del Arte Entertainer & Gondolier The Venetian Resort Hotel Casino – Las Vegas, Nevada │2007 – 2009│
≡ Engage guests & audiences through energetic performances ≡ Create an enchanting, memorable atmosphere utilizing specialized training in Music & Fine Arts ≡ Use strong interpersonal skills to build & retain positive relationships with coworkers
Lead VIP Service Representative │’06 – ‘07│, Concierge │’05 – ‘06│, Guest Services Representative │’04 – ‘05│ MGM Resorts International │2004 - 2007│
≡ Adhere to highest standards of customer satisfaction; exceeding expectations ≡ Execute ongoing departmental projects & reports ≡ Expediently address & resolve guest complaints ≡ Actively sought to meet guest requests; including but not limited to: booking reservations for
restaurants, shows, bars & nightclubs, transportation, room & suite reservations
EDUCATION
University of Nevada, Las Vegas │2006│ Bachelor of Arts in Music - Emphasis in Vocal Studies
PROFESSIONAL LICENSES/CERTIFICATIONS
California Notary Public │2015 - Present│ Commission #2122820, Expires August 9, 2019 Authorized to Certify Documents (primary experience in loan documents)
ACCOMPLISHMENTS
≡ The Walt Disney Company – completed Customer Service Education & Training Courses ≡ MGM Resorts International – Completed Corporate Diversity Training Program ≡ Monte Carlo Resort & Casino – devised and implemented a functional reference catalog for VIP
Services Department ≡ Course completion in web design & A/V editing and recording
REFERENCES
Personal & professional references are gladly available upon request.