Kevin GunnDirector of Technology Services

City of Denton

City of Denton

City of Denton� 94 square miles� 114,000 population� Two Major Universities

� University of North Texas (36,000 enrollment)� Texas Women’s University (14,000 enrollment)

� Denton Airport 8th busiest in Texas� Solid Waste, Water, Wastewater and Electric Utilities� $590M Annual expenditures

Potential for Disaster

Potential for Disaster

April 3, 2012

Potential for Disaster

Outage Costs� Fire Department – 30 calls for service per day� Police Department – 100 calls for service per day� Utility Collections - $188K per day� Courts Collections – $87K per day� Water/ Electric Meter readings – 5,000 per day� Email – 250,000 sent/ received per day

Enabling Technologies� Virtualization – VMware hypervisor� Cisco UCS Blade servers and Nexus 5000 switches� EMC VNX5300 SAN

New Facility� Electric Operations building a new facility for Systems

Operators� 3.5 miles from primary data center� Built to withstand EF3 tornado� Outside of 500 year flood plain� No adjacent railroad

DR Site

DR Site

Site BSite A

SYNCHRONOUS/ASYNCHRONOUS REPLICATION

Active-Passive Site

Active-Passive Data AccessBefore VPLEX

Data on disaster recovery siteis used on failure

Outage to move applications

vPlex

VPLEX Metro

Site BSite A

TRANSFER PROTOCOL

Active-Active Site

VPLEX enables active use of resources at two sites

Federated Data AccessWith VPLEX

DISTRIBUTED VIRTUAL VOLUME

Demonstration

Expenses� vBlock, Nexus 7K, and Professional Services $670K� vPlex $180K (25 percent)

I don’t have $850K

Business Continuity Planning

Ask Customers to Consider� Critical processes to restore and what time frame� Personnel involved and alternates� Resources needed to support these processes� Expectations for day zero through day three� Expectations for day four through full recovery� Contact information

Critical Process� Not everything!� Collect revenue� Operations moving� Responders and cleanup

Personnel� One person that owns the process and an alternate

pg 16� Coordination� Empowered to make decisions� Know the process and resources needed

Resources� Alternate facility pg23� Desktops computers � Phones� Analog/fax lines� Electronic and paper files� Internal and external support for the process (e.g.

other departments, vendors, regulatory agencies)

Expectations� Zero to three days restoration time frame� Changes needed for Day 4 to complete restoration

Denton Airport Plan Document� BCP page 28

DocumentationExample and blank forms located at:http://www.cityofdenton.com/index.aspx?page=1608