Classified: RMG – Internal

Key Messages

1. In addition to the planning that you have completed on the outdoor elements of the DPR

routes, you will need to make some changes

to the way that large parcels, that are

delivered on DPR routes, are scanned and

sorted.

2. This guide will support you in being able to do this effectively, as it covers off the

following:

Identifying parcel formats (In scope/out of

scope).

Understanding indoor DPR processes.

Considerations of bullring set up after

identifying routes.

DPR IPS Large Parcel Bullring Layouts.

Creating standard and enhanced DPR Paddle

boards from your new Core USO Walks.

DPR Indoor Scanning Process.

Key Messages

1. Before you start to plan your indoor layout for Dedicated Parcel Routes (DPR) take some

time to consider the arrival profile,

presentation and how the unit currently

sorts large parcels.

2. This will be important as you look to make the changes that will be required for DPR.

Although all offices do perform IPS and prep

on large parcels, the way that this is

carried out can be different in some

offices, based on things such as space

availability.

3. Some examples of how large parcels are currently sorted are:

Direct to duties in an independent large

parcel sortation area.

Combined with Format 1/2 parcels.

Taken direct to the RM2000 frames.

4. Understanding how parcels arrive and are handled in the unit will help when planning

your DPR indoor operation.

Classified: RMG – Internal

Key Messages

1. As a general guide format 1/2 parcels will arrive in red sleeved yorks and Format 3/4

parcels will arrive loose loaded.

2. Carry out some visual checks in your office and if there are any variances to this arrival

profile speak to your parent mail centre.

3. Large parcels, from in scope walks, will need to be sorted in a sterile sortation area and will

receive a different Ready for Delivery scan

(RFD).

4. Format 1/2 parcels and large parcels for out of scope walks (E.G Rurals) will continue to

receive the existing RFD scan.

5. When the RFD scan has taken place on Core USO and DPR routes it will send different

notifications to our customers.

6. This means that after this scan parcels cannot be moved from Core USO to DPR or vice versa!!

7. All Special Delivery items, regardless of size, will be handled as they are now from scanning

prep and through to delivery!! Key Messages

1. To help ensure that the right size parcels are sorted to either Core USO or DPR routes

templates will be provided to each office.

2. These templates should be used ahead of deployment, to assist everybody in the office in

their understanding of parcel sizes and

subsequently which parcels will be delivered by

which route.

3. Specific briefings should be given to the people that scan the tracked items and also the people

that will work on the large parcel IPS.

4. Making the right decision in terms of size of parcel at both the scanning stage and IPS will

be critical, to ensure that the parcels get

sorted to the correct route.

5. The templates will be available to the scanning / IPS people post deployment to enable a

reference point, where required, to check the

size of items.

6. It would be expected that as experience grows the need to check parcels within the template

will reduce.

7. To help ensure you get the experience required,

it is important to ensure that the same core

group of people are used on these tasks.

8. When planning your revisions ensure that you factor this in along with your mandatory weekly

resource meetings moving forward.

Classified: RMG – Internal

Key Messages

1. When starting to plan the indoor layout for your DPR routes it is important to consider

how your large parcels are currently sorted.

2. DPR routes will require a defined sorting area to ensure that these large parcels are sorted

away from the parcels that will be delivered

on non DPR routes.

3. This will allow for an efficient scanning process and will ensure that the correct

customer notification is given to the parcels

on DPR routes.

4. This will also mitigate the risk of Format 1/2 parcels being introduced to DPR routes and

vice versa.

5. Where this is not possible due to space constraints local discussions will need to

take place to identify an alternative area.

6. After the RFD scan has taken place parcels cannot be moved from DPR routes to Core USO

and vice versa as the customer has, at this

stage, been advised of the time of arrival

based on the route the parcel has been scanned

to E.G DPR or Core.

Key Messages

1. The latest time the large parcel IPS can be completed is 09:00, to allow for all items that

are not due for delivery on the DPR route to be

extracted.

2. This will include items such as in flights, redirections, keepsafe and other items that

need to be retained in the office. This

includes missorts that will need to be

recirculated.

3. It is important to factor this is in when you are designing the indoor workplan within your

office.

4. By doing this you will ensure that all items are retained or delivered as per specification

and that all customers receive the correct

notification.

5. Remember that parcels on DPR routes will need to receive a different RFD scan indoors. This

will in turn give the customer a different

estimated delivery window time (EDW) than

parcels that are delivered on Core USO /

Rurals, Firms etc.

Classified: RMG – Internal

Key Messages

1. There are many ways in which large parcels are sorted. One of the most popular is known

as the scan and aside process. This process

involves tracked items being taken to a

separate area for the RFD scan. Shown on the

left-hand side of the slide.

2. In this area all items receive a RFD scan and are then taken to another area to be

sorted into routes.

3. In this example, post the deployment of DPR routes, all tracked parcels will still go

this separate area, but at this stage the

large parcels for the DPR routes will not

receive a RFD scan. All other parcels will

receive the RFD scan as normal.

4. The parcels will then be moved to a separate area to be sorted. Within this area the DPR

routes will have their own independent

selections. These are highlighted in red on

the right-hand side of the slide. At this

stage the large parcels have not yet

received their RFD scan. They will receive

their RFD scan as part of the manifest build

that will take place later. All other

parcels would be sorted as they currently

are within this area.

Key Messages

1. Another process for sorting large parcels in delivery is where the items are scanned and

sorted in the same process.

2. In this process the large tracked parcels are taken direct to the large parcel

sortation area, where they are scanned and

sorted within the same area.

3. Post the deployment of DPR routes the smaller tracked parcels, along with the

large parcels for out of scope walks, will

continue to be sorted this way.

4. Large parcels for DPR routes will not receive a scan at this stage. They will

receive their RFD scan as part of the

manifest build that will take place later.

5. It is possible in some units they may use both the scan and aside process and then

scan direct within the parcel sortation

area. E.G when they have late arrivals.

Classified: RMG – Internal

Key Messages

1. Post the deployment of DPR routes the unit will move from sorting to shared van

routes to sorting direct to DPR routes.

2. Paddles boards will need to be created for the new DPR routes.

3. In order to simplify the sorting process, it is advisable to use the new walks as

the indicator, as to what parcels need

sorting to that individual route.

4. This can be built on moving forward to include postcode selections.

5. In this example all large parcels for that DPR route will be sorted to one selection.

6. This may free up space within the delivery office and will need to be factored into

the overall indoor layout plan.

Key Messages

1. Where space permits, consider breaking the DPR route into more than one selection.

2. As you look to deploy this enhanced selection, consider the overall indoor

space requirements. in line with the

revision planning guide.

3. New walk details should be used for the paddle boards.

4. The example highlights a simple 80% / 20% split. More advanced selection splits

could be considered based on local

knowledge.

5. This enhanced sortation will allow more flexibility when looking to resource to

workload both on a forward planning and a

day to day basis.

6. On days where volume exceeds the capacity

of driver, or there is not enough volume

to meet capacity, the 20% which has been

highlighted in the sortation could be used

to balance workload.

Classified: RMG – Internal

Key Messages

1. After the large parcels have been through IPS, the DPR route will have a manifest

created.

2. This will enable the DPR RFD scan to be given to the customer, at the point that the route

is confirmed.

3. The scanning to build the manifest, will also create a DPR route within the RON

application. RON is the application that is

currently used on LAT duties to assist with

route planning.

4. The time that is given to the customer will be initially based on historical data linked

to the expected time the driver will deliver

the item. E.G Before 19:00. This is like the

notifications that have been put in place for

tracked items that are delivered on Core.

5. At this time the customer will not be

notified of the time that is displayed on the

manifest!!

6. The manifest will give the driver a suggested route to follow. Although it is likely the

driver will primarily follow the route,

common sense will need to be applied linked

to driver experience where required.

Key Messages

1. Large parcels that are due on DPR routes will need to have a separate RFD scan.

2. This RFD scan is completed as part of the route manifest build.

3. All large parcels on DPR routes will need to be built into a manifest before 09:00. This will

allow for the extraction of in flights,

redirections etc.

4. For drivers who start their duties after 09:00, the building of the manifest will need to be

completed by somebody else, ahead of 09:00. Need

to factor this in on your indoor planning to

ensure the task is completed on time.

5. The late driver will then scan a barcode header at the start of their duty, which will allow

them to download the manifest that has been

built before 09:00 from the cloud.

6. They will then be able to add in any other items that have become available. E.G LAT and finally

confirm the manifest ahead of commencing their

DPR route.