keynote presentation: content strategy for engagement

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As Director of Public Relations for McDonald’s USA, Molly (@Molly_McDs) oversees the Public Relations strategy to support McDonald’s U.S. business and brand. She is responsible for developing and leading a strategic, measurable and integrated communications platform to effectively reach and engage defined audiences with McDonald’s story, business and brand actions. To learn more about the Insight Summit Series please visit http://www.insightsummitseries.com

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  • 1. Help readers discover the most interesting content
  • 2. Content marketing is thecreation and distribution of relevant and valuable content to attract, acquire and engage consumers.
  • 3. Do you expect content marketing to becomemore or less important for your organization/clients over the next 12 months? Source: Content Marketing Survey Report 2012, eConsultancy
  • 4. Content marketing is key tocreating an emotional 83%connection with customers. Content marketing is more74% effective than advertising for customer engagement. Source: Content Marketing Survey Report 2012, eConsultancy
  • 5. The Content Marketing Sphere of Influence Branding Action Social (Conversion) Content Marketing Direct SEO Search Benefits
  • 6. Outbrain?
  • 7. 300 75MILLION BILLIONUNIQUE VISITORS RECOMMENDATIONSEVERY MONTH*According to comScore, Oct 2012 PER MONTH
  • 8. We are here AMSTERDAMSANFRANCISCO LONDON SWEDEN CHICAGO NEW YORK HAMBURG PORTUGAL ROME PARIS WASHINGTONDC MADRID TEL AVIV SINGAPORE BRAZIL SYDNEY
  • 9. McDonalds &Outbrain Case Study
  • 10. OWNED EARNED those channels that McDonalds traditional media relations as well as controls, such as McDonalds.com and engagement of bloggers and other printed materials in restaurants influencers who can carry the McDonalds story through to their audiences SHARED PAID includes online search and displaysocial media and the channels for two-way advertising, broadcast media partnerships dialogue. Not just our channels, but or sponsorships that extend the reach of those of our spokespeople, our McDonalds communication efforts and employees and our fans activations
  • 11. OWNED those channels that McDonalds1 million followers controls, such as McDonalds.com and 625 social influential printed materials in restaurants members 27+ million fans
  • 12. Your Daily Bacon
  • 13. Content Distribution Social Media Pitching Seeding Daily Twitter release of Relevant blogger pitching Grassroot seeding on sites such new images offering CBO coupons for as Buzzfeed Posterous album updated readers and access to daily with new image content Facebook post showcasing Media pitching with one image driving to follow focusing on content @McDonalds for more Family Arches post showcasing content
  • 14. Your Daily Bacon Wishing allNothing says fall Scorpios a savory Retweet this iflike tossing the old you think thesepigskin around zodiac birthday #CBO bacon mustaches#CBO are trendy #CBO
  • 15. Your Daily BaconTurn heads this No matter which Look out for a party youfall season with a spooky full moonBacon Scarf. RT if support, exercise tonight #CBO your right to voteyoud wear it!#CBO #CBO
  • 16. Overall Results Best Performing Image Social mentions Turn heads this fall season with a Bacon Scarf. RT if youd4,152 mentions of reached an wear it! #CBOYour Daily Bacon estimated 3.59 507 retweets content million consumers 107 favorites Buzzfeed social lift Huffington Post of 49x with 286 spotlight with image Worst Performingsocial views and 292 gallery garnering 36 Image total views million impressions Wishing all Scorpios a savory zodiac birthday #CBO 29 retweets 23 favorites
  • 17. Learnings Visual content is highly valued, and ultimately shared, with McDonalds audiences Content geared towards a wider audience garners higher engagement rate (worst performer was only relevant to those who are Scorpios) Consumer sentiment was exceedingly high due to the focus on a pop-culturally relevant item and its out-of-the-box use Cross-channel promotion (specifically on visual channels such as Facebook and Pinterest) and paid media integration can significantly increase overall results and engagement Images tied to specific timely and socially relevant events outperformed (e.g. Movember & Halloween)
  • 18. EARNED traditional media relations as well as engagement of bloggers and otherinfluencers who can carry the McDonalds story through to their audiences
  • 19. SHAREDsocial media and the channels for two- way dialogue. Not just our channels, but those of our spokespeople, our employees and our fans
  • 20. Thanks! http://blog.outbrain.comFollow us on Twitter: @Outbrain
  • 21. Confidential: Not for distribution THIS DOCUMENT HAS BEEN PREPARED SOLELY FOR, AND IS BEING DELIVERED ON A CONFIDENTIAL BASIS TO, PROSPECTIVE BUSINESS PARTNERS OF OUTBRAIN INC. (THE COMPANY). ANY REPRODUCTION OR DISTRIBUTION OF THIS PRESENTATION, IN WHOLE OR IN PART, OR THE DISCLOSURE OF ITS CONTENTS, WITHOUT THE PRIOR WRITTEN CONSENT OF THE COMPANY, IS STRICTLY PROHIBITED. BY ACCEPTING, OPENING AND/OR REVIEWING THIS DOCUMENT, YOU ACKNOWLEDGE THE CONFIDENTIAL NATURE OF THE INFORMATION CONTAINED IN THIS DOCUMENT, AND AGREE NOT TO REPRODUCE OR DISTRIBUTE THIS DOCUMENT OR ANY INFORMATION CONTAINED HEREIN. THIS PRESENTATION INCLUDES CERTAIN STATEMENTS, ESTIMATES AND PROJECTIONS OF THE COMPANY WITH RESPECT TO THE ANTICIPATED FUTURE BUSINESS AND PERFORMANCE OF THE COMPANY, SUCH STATEMENTS, ESTIMATES AND PROJECTIONS REFLECT VARIOUS ASSUMPTIONS OF MANAGEMENT, WHICH ASSUMPTIONS MAY OR MAY NOT PROVE TO BE CORRECT. CERTAIN INFORMATION PRESENTED IN THIS PRESENTATION CONSTITUTES FORWARD-LOOKING STATEMENTS WHICH CAN BE IDENTIFIED BY THE USE OF FORWARD-LOOKING TERMINOLOGY SUCH AS MAY, EXPECT, BELIEVE, ANTICIPATE, ESTIMATE, PLAN, OR CONTINUE, OR THE NEGATIVE THEREOF OR OTHER VARIATIONS THEREON OR COMPARABLE TERMINOLOGY. SUCH FORWARD-LOOKING STATEMENTS REPRESENT THE SUBJECTIVE VIEWS OF THE MANAGEMENT OF THE COMPANY AND MANAGEMENTS CURRENT ESTIMATES OF FUTURE PERFORMANCE ARE BASED ON ASSUMPTIONS WHICH MANAGEMENT BELIEVES ARE REASONABLE BUT WHICH MAY OR MAY NOT PROVE TO BE CORRECT. THERE CAN BE NO ASSURANCE THAT MANAGEMENTS VIEWS ARE ACCURATE OR THAT MANAGEMENTS ESTIMATES WILL BE REALIZED, AND NOTHING CONTAINED HEREIN IS OR SHOULD BE RELIED ON AS A PROMISE AS TO THE FUTURE PERFORMANCE OR CONDITION OF THE COMPANY. STRICTLY CONFIDENTIAL: NOT FOR 38 DISTRIBUTION