Kristopher L. Gardner7761 Meigs Rd, Baldwinsville, NY 13027

krisgardner1@aol.com315-532-0982

EDUCATIONState University of New York at Oswego Oswego, NYBachelors of Science in Business Administration May 2015

National Honor Society Dean’s List, Spring 2015

WORK EXPERIENCE Dick’s Sporting Goods Clay, NYHardlines/Team Sports & Exercise Lead (Asst. Manager) Sept. 2015 – Present

Participating in High Potential Lead Program designated for Leads for advancement into Management. Interface with customers to identify purchasing needs and direct them to appropriate department;

recommend additional products or cost-effective alternatives to enhance service and satisfaction. Facilitate inventory and stock management; confirm and change price signage, and conduct routine

inventory audits to properly replenish inventories while minimizing excess. Maintain and organize store displays to enhance product visibility and expedite product locations based on

seasonality of products. Provide training to employees to uphold company policies and goals, and to sustain customer satisfaction. Perform store opening and closing duties and procedures, create and review financial and statistical reports,

prepare daily bank deposits, and assist with other retail duties as required

Dick’s Sporting Goods Clay, NYBicycle Technician/Team Sports Associate July 2015-Sept. 2015

Educated customers on available product options to meet and exceed customer service experience. Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer

retention.

The Sports Authority Clay, NYSenior Sales Associate- Team Sports & Exercise July 2013 – June 2014

Provided high-quality customer service to optimize customer purchasing and payment process. Initiated inventory control measures to sustain stock levels. Managed and maintained displays as indicated by planograms, end cap, and bulk stack instructions.

Novelis Oswego Works Oswego, NYOperations Technician Sept. 2005 – May 2012

Adhered to government and company standards on safety compliance and quality control, and met all productivity goals.

Provided training to employees on the proper operation of machinery various departments. Prepared daily reports on productivity, managed employee schedules and payroll Served as Reliability Representative in charge of maintaining and servicing mobile equipment. Operated and inspected scalpers, fork trucks, Ingot building cranes, and various equipment in the clad

building area, casting centers, and Remelt units.