khulisanea5brochure2015 for mail

SKILLS DEVELOPMENT PROVIDERYOUR OCCUPATION IS OUR BUSINESS

2 Khulisane Academy | www.khulisane.com

NOTES TO OUR CUSTOMERS Khulisane Academy is a dynamic company that was established on 1 October 2003. The core focus of the business is to serve as Skills Development Practitioner, to assist businesses with the Skills Development Act / Skills Development Levies Act compliance and to help with the implementation of the National Skills Development Strategy.

Khulisane Academy firmly beliefs in employing highly qualified and competent Education, Training and Development Practitioners who are equipped to assist the South African Labour Market with training planning, implementation and reporting responsibilities. We constantly strive to create job opportunities for Previously Disadvantaged Individuals (PDIs) through forming associations with individuals by contracting out facilitators and assessors where the need arises.

Our purpose is to provide skills programmes, short courses and assessment services in the Business, Commerce and Management Field as well as the Education Training and Development Field, where these programmes are desperately needed. Khulisane Academy offers training and assessment that focus on the development of the individual, according to client organisation’s Human Resources Development Strategy, Workplace Skills Plan and Employment Equity Plan.

Khulisane Academy is committed to offering excellent services, by means of establishing partnerships with our customers, to ensure that we adhere to the needs and demands of our customers at all times. What makes our training effective is that our programmes are designed to address each customer’s unique needs. By committing ourselves, Khulisane Academy provides service of an exceptionally high standard.

Our training and development processes enable Skills Development Facilitators, to implement planned training interventions accurately to

maximise Skills Development Levy Claims.

All our training programmes, offered by qualified facilitators, are outcomes-based and NQF aligned allowing learners to receive credits on successful completion of assessments against the set Unit Standard criteria.

The success of Khulisane Academy is founded on professionalism, accurate skills audits and the high standards of our Education, Training and Development Practitioners. Our Training and Development solutions are cost effective and allows for easy implementation.

VISIONTo be our customers’ preferred provider of skills development solutions.

MISSION STATEMENT1. To administer effective outcomes-based

programmes that have, as their core, the goals of enhanced employment opportunities and business prosperity.

2. To encourage business growth through the creation of an agile workforce that can respond quickly and effectively to the changing needs of the economic and competitive environment.

3. To turn individuals into career entrepreneurs by equipping them with the information they need to develop the knowledge, skills and abilities sought after in the changing economy.

4. To bolster opportunities for those less fortunate so that they can gain the freedom to make sound economic decisions for themselves and their families.

5. To administer a workforce system with partners that connect with public and higher education systems, preparing the workforce of the 21st Century with career opportunities in high job growth sectors.

3

Company Registration Number 2010/009765/07 Services SETA Accreditation Number 0210 ETDP SETA Accreditation Number 10022 QCTO Accreditation Number 000015 SARS Income Tax Number 9558/384/15/3 SDL Number L610752497 (ETDP SETA) VAT Registration Number 4560217400 SA United Employers Organisation 5030001 BEE Compliance Level 4 rating - Less than R10 mil turnover EE Compliance Less than 50 Employees Business Category Small Business Workmans Compensation Number 4917-307-2210

CULTURE AND VALUESKhulisane Academy commits to a culture of high business ethics, honesty, transparency, confidentiality and mutual respect, free from any form of prejudice. We focus on the needs of our customers and undertake to deliver quality service that will add value to your organisation.

OUR COMPETITIVE EDGEThe credibility of Khulisane Academy is the key factor to those that will make use of our services. To ensure a service that addresses the needs of our customers, we commit ourselves to continued professional and personal relationship with our customers.

We commit ourselves to service excellence by minimising operational costs through constant research, development, feedback and improvement.

LEGAL COMPLIANCE

Our happy clients


Skills development facilitation

service

Training provider

accreditation service

Toolkits for Education,

Training and Development Practitioners

OccupationalRelated

Learning Programmes

OUR SERVICESKhulisane Academy offers the following products and services:

Idea

Plan

Action

5

Skills development facilitation serviceTraining committees | Workplace skills plans

BBBEE advice | Discretionary grants

Outsource your skills development function to us and we will ensure that the following are implemented ito the Skills Development Act, Skills Development Levies Act, NQF Act, EE Act, BEE Codes and regulations:

• Register at your Sector Education and Training Authorities SETA(s) as your Skills Development Facilitator (SDF)

• Align your employee profile with the OFO Coding System for Occupational Development

• Appoint and chair your Training Committee if you have more than 50 employees

• Compile and submit your Workplace Skills Plan (WSP) and Annual Training Report (ATR)

• Monitor the implementation of your WSP and provide monthly written feedback to you

during your management meeting• Advise you on accredited providers for

implementation of training• Advise you on quality standards set by your

SETA• Act as your contact person with your SETA• Follow up your grant disbursements with

your SETA• Serve as your resource with regards to all

aspects of skills development

Optional extra• Conduct a Skills Audit in your workplace• Project manage your learnerships• Train your coaches and mentors for the

workplace• Provide BEE advice ito Skills Development

YOUR SKILLS DEVELOPMENT CONSULTANT

THE SKILLS LEVY CYCLE(Skills Levy Year: 1 April – 31 March)

Employer pays 1% of Payroll to SARS

SARS pays to DHET98%

SETA pays to employer69.5%

DHET pays to SETA80%

2% SARS Fees 18% NSF

20% Mandatory grant

49.5% Discretionary grant

including PIVOTAL grant10% SETA Admin fee and

0,5% QCTO Fee


Training provider accreditation serviceQuality management system | Learner management system | Assessors

Moderators | Facilitators | Learning material | Extension of scope

All across South Africa the need for workplaces to obtain accreditation as training provider, has grown so much that we have decided to offer this unique, one stop service. Our service will ensure that you meet the accreditation requirements with your first application. We assist you with your:

• Quality Management System• Facilitators, Assessors and Moderators’

training and registration• Alignment of learning material packages• Preparation of your learning site according to

OHS requirements

YOUR SKILLS DEVELOPMENT PARTNER Accreditation involves:• Quality management system• Learner management system• Registered assessors and moderators• Approved facilities• Registered programme material

Learning material packages will include:• Learner Guide• Facilitator Guide• Assessor Guide• Formative Assessment Guide• Summative Assessment Guide

Our approach and methodology to design and develop:

Analyse the need and target group

Design a strategy and matrix

Assist with evaluation for impact

Assist with implementation through

train-the-trainer

Develop LG, FG, AG with formative and

summative instruments

ADDIEPrincipal

7

Toolkits for ETD PractitionersQuality management system | Learning material development

Assessors | Moderators | Facilitators | Coaches | Mentors

Through our experience we have realised how valuable readymade tools and templates are to the Education Training and Development Practitioner. We have therefore developed a range of toolkits available on CD to assist the ETD Practitioner with the smooth running of their operation. The following Khulisane Toolkits are available to purchase:

Item 1: QMS Toolkit for the training providerThe purpose of this toolkit is to provide the Training Provider with a detailed Quality Management System for the strategic development and management of the training institution for the provision of quality services related to training and development interventions.

Item 2: Learning Material Developer ToolkitThe purpose of this toolkit is to provide Learning Material Developers with best practices electronic templates for successfully developing learning material according to NQF requirements.

Item 3: Skills Development Facilitator ToolkitThe purpose of this toolkit is to provide SDF’s with best practices electronic templates to successfully facilitate skills development processes according to the Skills Development Act and Skills Development Levies Act. This toolkit will enable the SDF to conduct training needs analysis throughout the development of Personal Development Plans (PDIs) for all the employees. This process will be conducted on an annual basis following the development of the business plan and will inform the drafting of the ETD budget. This will result in the annual Workplace Skills Plan (WSP). The assessment of the individual training needs will be conducted on an on-going basis as part of the performance reviews.

Item 4: Moderator ToolkitThe purpose of this toolkit is to provide Moderators with best practices electronic templates for successfully conducting internal moderations according to NQF requirements.

Item 5: Assessor ToolkitThe purpose of this toolkit is to provide Assessors with best practices electronic templates for successfully conducting assessments according to assessment regulations.

Item 6: Facilitator ToolkitThe purpose of this toolkit is to provide Facilitators with best practices electronic templates for successfully facilitating outcomes-based learning according to NQF requirements.

Item 7: Coaching ToolkitThe purpose of this toolkit is to provide the work experience coaches with best practices electronic templates to conduct and record coaching sessions with candidates in the workplace.

Item 8: Mentor ToolkitThe purpose of this toolkit is to provide mentors with best practices electronic templates to conduct and record mentoring sessions with candidates in the workplace.

YOUR SKILLS DEVELOPMENT PARTNER


Occupational Related Learning programmes

Full qualifications | Skills programmes | Short courses

OCCUPATIONAL QUALIFICATIONS / LEARNERSHIPSWe offer our customers a wide range of learning programmes that are occupationally based and when completed will constitute credits towards one of the following qualifications, registered in terms of the National Qualifications Framework:

a. Occupational Certificate: Compliance Officers Level 6b. National Certificate: Occupationally Directed ETD Practices Level 5c. FETC: Business Administration and Support Services Level 4d. FETC: Generic Management Level 4e. FETC: New Venture Creation Level 4

Khulisane Academy continuously strives to develop learners within the following Occupations (refer to the OFO Coding System):• Business Training Manager (121202)• Organisational Risk Manager (242208)• Business Administrator (242210)• Skills Development Facilitator / Skills Development Practitioner (242302)• Training and Development Professional (242401)• Occupational Trainer / Instructor (242402)• Assessment Practitioner – External Assessments (242403)• Small Business Manager (134903)• Office Manager (134904)• Office Supervisor (334101)• Office Administrator (334102)• Personal Assistant (334302)• General Clerk (411101)• Secretary – General (412101)• Receptionist – General (422601)• Human Recourses Clerk (441601)• Skills Development Administrator (441602)• Program / Project Administrator (441903)

SKILLS PROGRAMMESQualifications are sub-divided into modules and learners may choose to do each module separately as a loose standing credit bearing skills programme.

SHORT COURSESWe also offer non-credit bearing programmes that are based on training needs obtained across industries.

YOUR SKILLS DEVELOPMENT PROVIDER

9

KHULISANE ACADEMY SCOPE

SAQA ID: 91671, OCCUPATIONAL CERTIFICATE COMPLIANCE OFFICERS, LEVEL 6, 240 CREDITS

PURPOSE OF THE PROGRAMME This qualification aims to prepare a learner to provide compliance services to assist management to discharge their responsibilities to comply with applicable regulatory requirements.

EXIT LEVEL OUTCOMESA qualified learner will be able to: • Design and implement compliance risk

management frameworks • Define, assess, maintain and advise on the

regulatory universe• Develop, facilitate compilation of and review

compliance risk management plans• Conduct compliance monitoring• Compile and submit internal and external

compliance reports • Interact with industry regulators, supervisors and

stakeholders

PROGRAMME OUTLINE

Module KM Credits

PM Credits

WMCredits

1. Enterprise Risk Management

6 0 0

2. Compliance Principles

12 12 24

3. Compliance Practice

30 48 96

4. Change management

6 0 0

5. Project Management

3 0 0

6. Generic Management Principles

3 0 0

Total (240 credits)

60 60 120

LEARNING ASSUMED TO BE IN PLACE

It is assumed that the learners who attend this pro-gramme:• Are at least at an educational level of grade 12

with Mathematics and Communication level 4• Have at least one year’s relevant compliance work

experience

• Are working in a compliance department and role• Have a basic understanding of the legal environ-

ment in South Africa• Have computer and general office skills (faxing, fill-

ing, e-mail)

METHODOLOGYTraining Programme Strategy: The training strategy that will apply to this programme will be a combina-tion of the following:

• Contact sessions at Khulisane Academy combined with self-study to address the knowledge and practical skills components of the curriculum

• A structured work experience programme at the site of an approved workplace to address the work experience component of the curriculum

Assessment: Khulisane will conduct internal as-sessments by means of assessment activities and signed-off work experience log sheets. Upon suc-cessful completion of all six modules, Khulisane pro-vides a statement of results to the candidate and the Compliance Institute Southern Africa (CI), as part of the candidate’s application to complete the External Summative Assessment conducted by the CI.

Certification: Upon successful completion of the External Summative Assessment, candidates will be recommended by the CI to the Quality Council for Trades and Occupations (QCTO) for certification.

TARGET GROUPThe profile of learners who can access this qualifica-tion is quite varied. It includes learners who are: • School leavers who are drawn into compliance

practice• Higher Institution graduates, typically with ac-

counting or legal qualifications• Practitioners currently operating in the compliance

field

BENEFITSOnce qualified, learners could be employed in a va-riety of compliance functions within organisations, or be able to set up their own independent practice to provide consulting or outsourced compliance serv-ices.

TO REGISTERContact us for a proposal and enrolment form.


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SHORT COURSES Only a Certificate of Attendance will be issued

MO-DULE

PROGRAMMENAME

LEARNING UNITSTRG DAYS

1 Occupational Health and Safety Training

Maintaining occupational health, safety and general housekeeping 4

Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act

Perform basic fire fighting

Apply occupational health and safety and environmental principles

2 Sales Management

Supervise customer service standards 4

Supervise sales performance

Supervise stock counts

Supervise P.O.S. Operations

3 HIV/AIDS Peer Educator

Demonstrate an understanding of HIV/AIDS and its implications 2

Implement policies regarding HIV/AIDS in the workplace

4 Business Communication

Conduct communication within a business environment 2

5 Business Presentation Skills

Conduct communication within a business environment 2

6 Assertive Communication

Communicate in an assertive manner with clients and fellow workers 1

7 Customer Awareness

Apply the skills of customer care in a specific work environment 1

8 Occupational Learning System (OLS)

Provide information and advice regarding skills development and related issues 1

9 Achieving Personal Effectiveness

Handle conflict situations effectively 1

Position themselves within a family, community, workplace etc.

Function optimally within any given situation

10 Building a High Performing Team

Explain the importance of motivating a team 2

Demonstrate an understanding of self and team members in a workplace

Apply theories of motivation and group dynamics

Implement a plan of action to strengthen a team

Provide feedback and recognise achievements

11 Building a Personal Brand

Explain what a Brand is 1

Explain the power of a Brand

Examine how to build a Personal Brand

Identify the 5 Ps of a Personal Brand


Con

tinue

on

next

pag

e

12 Business Unit Planning

Define a business unit 1

Identify and develop the objectives of a business unit

Formulate a plan to meet the objectives

Implement the plan

Evaluate the results

13 Change Management Models

Understand what does Change Management entail 2

Utilise various types of Change Management Models

Apply Change Management Models to affect Change Management processes

14 Coaching Skills Prepare for one-to-one training on the job 3

Conduct training sessions

Monitor & Report on learner progress

Review training

15 Courageous Conversation

Identify situations in leadership where courageous conversations are needed 1

Analyse your self-awareness and the triggers to inner dialogue

Use tools and techniques to enable courageous conversations

16 Creative Expressions for Managers

Relate natural human functioning to creative expression 1

Explain different levels of creative expression

Get creative things done while being a manager

17 Critical Thinking through the Game of Chess

Understand critical thinking 1

Identify the relationship to goals

Explain what chess has to do with critical thinking

Apply critical thinking through a game of chess

18 Delivery Service Excellence

Explain the principles of impressive customer service in the context of a specific industry and organisation

1

Apply knowledge of personality styles to respond appropriately to a customer

Analyse information in order to provide customer service

Suggest innovative solutions to respond to queries and improve customer service

Manage the relationship to retain customers

19 Diversity Management

How to start shift mind-sets and open people to the value / possibilities of embracing diversity

2

The facets of diversity including race and gender

Open dialogue on rank, power and privilege awareness

Recognising, appreciating and celebrating the differences and similarities

Creating a space for team dynamics around diversity

Encouraging dialogue to inprove team performance

20 Effective Meetings

Prepare for a meeting 2

Conduct a meeting

Demonstrate techniques to deal with differing views during a meeting

Distribute records for a meeting

17

21 Emotional Intelligence

Develop the ability to accurately perceive, understand and accept one self 2

Be aware of and understand your emotions

Become self-reliant and free of emotional dependency on others

Have social awareness and the ability to build interpersonal relationships

Be aware of and understand how others feel

22 How to STOP Procrastinating and START Managing

Identify time management profiles 1

Understand the principles of time management

Draw up time efficient work plans to carry out department / division work functions

Implement time efficient work plans

23 Managing with Intent - HOW to be a Professional Manager

Recognise the role of strategic planning 2

Approach management with intent

Identify the symptoms of miss-management

24 Maximising your Capacity

Explain and sustain personal effectiveness 1

Plan and prioritise in order to improve performance

Manage your capacity to lead

Make effective decisions

Conduct effective meetings

25 Personal Mastery - Awareness to Brilliance

Empower yourself through taking responsibility for personal choices 2

Explain the process of personal development

Encourage cohesive, unifying team work

Be able to promote staff wellness and stress management

26 Self-Branding and Networking

Understand the concept of self-branding 2

Manage perceptions regarding your skill set

Understand professional relationships

Build and maintain networks for advancement

27 Skills for a Good Project Workout

Discuss and explain the appropriateness of the various organisational structures 3

Identify project types and nature; and guiding on appropriate project strategies and tactics

Suggest appropriate structures, methods and processes to projects

Check and verify that a project environment is established

Evaluate and consolidate from project experiences and update standard structures and processes

Implement processes and standards to support project change control and configuration management

Update and communicate status of change requests

Administer the project library / repository to support change to affected items

Maintain project organisational information

Demonstrate an understanding of project management tools

Use a range of project management tools

Con

tinue

on

next

pag

e


28 Event Co-ordinating

Conducting a needs analysis to assist event planning 1

Planning an event

Procure resources

Co-ordinating an event

Evaluating the event

29 HIV / AIDS Awareness

The nature of HIV and AIDS 1

Practices that reduce and prevent the risk of infection

Beliefs and attitudes towards HIV and AIDS

The rights of people living with HIV and AIDS

30 Manage Personal Finances

Understand personal finance 1

Plan and prepare a personal budget

Operate a personal bank account

31 Report Writing Skills

Relate the purpose, content, form, frequency and recipients of a range of reports 1

Identify information sources and organisational procedures for obtaining and distributing information

Compile reports related to a selected business function

Liaise with relevant parties and verify that reported information is in accordance with requirements

32 Telephone Skills Process incoming and outgoing telephone calls 1

Take messages for others in the organisation

Deal with callers politely and in keeping with the organisation's image and standard telephone etiquette

Deal with emergency situations

Describe non-disclosable information

Demonstrate the ability to learn from our actions and to adapt performance

33 The P O L C (Planning, Organising, Leading & Control) Management Framework

Identify the components of the P O L C Management Framework 1

Explore the inputs required for each P O L C component

Understand the P O L C Management cycle

34 The Role of a Team Leader

Explain the concept of leadership 3

Differentiate between the concepts of leadership and management

Apply leadership techniques to individuals and teams within the work context

Evaluate the impact of leadership techniques applied

Explain the concept of ethics in relation to the "moral compass"

Describe the role of a code of conduct in a work environment according to ethical principles

Uphold the code of conduct within the work team

35 Work-Life Balance The cause and effect of living mindlessly 1

The benefits of being able to stop and reflect on your work and life

The tools and skills to enable your potential

The opportunity and ability to enhance your performance

19

RPL: THE PROCESS FLOW

RPL PreparationRPL Assessor meets candidate to conduct, Pre-screening to ascertain viability of application

RPL Assessor takes candidate through preparation for assessment* Portfolio development, Related workshops, One-on-one advising, Assessment approached,

tools, Mechanisms, Evidence (CV, letters, etc)

RPL Assessment PlanAssessor, RPL facilitator and candidate develop an assessment plan:

*Plan and prepare for assessment*Prepare the candidate for assessment

Assessment StageAssessor conducts assessment:

*Performance assessment, Knowledge assessment, Pre-and-Post interview, Record, Evaluate and judge evidence

Moderation StageFollow steps in the moderation process

Feedback Stage

Credits not awarded / Appeal Procedure

Remediation and Re-assessment

Credits awarded / Certification

Candidate applies for RPL

CONTACT DETAILSRoute 21 Corporate ParkRietview Building Unit 1Nr 14 Regency DriveIreneSouth Africa

P O Box 60559Pierre van Ryneveld0045South Africa

Tel: 012 942 0007Fax: 086 693 3918 E-mail: [email protected]

Company Registration Number: 2010/009765/07

Accreditation Numbers: SETQAA 0210 (Services SETA) ETDQA 10022 (ETDP SETA) SDP 000015 (QCTO)

www.khulisane.com

Thank you for supporting us with the

implementation of the National Qualifications

Framework in South Africa

.....................................................................................Contact Person

.....................................................................................Contact Number

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