kick out the style, bring back the jam - how to create a real process (jim benson) - lkce13
DESCRIPTION
We have canned processes, tools to create processes, and a planet filled with agile and kanban coaches. Is anyone really talking about how real process is made? What goes into real process? How do the people in the process impact their own process? What leads to companies and teams having the awareness to create process themselves? What rules, both social and procedural, apply? Jim Benson will use case studies and client experiences to give an outline for how change can really happen.TRANSCRIPT
GHOSTS IN THE MACHINEPEOPLE AND PROCESS ARE ONE
Jim Benson - @ourfounderLean Kanban Central Europe
Hamburg GermanyNovember 4, 2013
WHO AM I AND WHAT DO I SAY?…blah blah .. Personal Kanban … blah blah food … blah blah people.
@ourfounder Moduscooperandi.com
WE ARE ALL GHOSTS IN THE MACHINE
Our Systems Ape Our Pathologies
@ourfounder Moduscooperandi.com
What Does Process Do?@ourfounder Moduscooperandi.com
Actions | Roles | Victory Conditions
PROCESS IS A DESCRIPTION OF …
@ourfounder Moduscooperandi.com
Minimal Constraints | A Shared Story | Response to Market Demands
PROPER PROCESS PROVIDES:
@ourfounder Moduscooperandi.com
How Do We Create Process Now?@ourfounder Moduscooperandi.com
Evolution | Frankensteination
Updating | Sedimentation
Dreams | Fears
WE CREATE PROCESS NOT BY <X> BUT BY <Y>
@ourfounder Moduscooperandi.com
By Those External to Creation
Ignoring Obvious Inefficiencies
Meeting External Non-Value-Added Demands First
CHANGE IS “MANAGED”
@ourfounder Moduscooperandi.com
How to Steward a Process: Ghosts in the Machine@ourfounder Moduscooperandi.com
Ghosts in the Machine@ourfounder Moduscooperandi.com
@ourfounder Moduscooperandi.com
MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE.
~ GILBERT RYLE
False Dualism and Synthesis
Being and Becoming Self Awareness and Self Consciousness
PROCESS MUST EXPLORE
@ourfounder Moduscooperandi.com
“To manage, one must lead.To lead, one must understand the work that he and his people are responsible for.”
~ W. Edwards Deming
THE GOAL IS MINDFULNESS
@ourfounder Moduscooperandi.com
Warts and All | Shared Visualizations | Have the Guts to Learn |Understanding the Success of the Unsuccessful
VISUALIZE COHERENT SYSTEMS
@ourfounder Moduscooperandi.com
BELIEVE NOTHING
@ourfounder Moduscooperandi.com
QUESTIONYOUR
PROCESSES
What would make this process better | smaller | less stressful | less annoying |faster | more responsive | to provide better feedback.
RESPECT FOR PROFESSIONALISM:EXAMINE THE PROCESS
@ourfounder Moduscooperandi.com
What would make you work better | less stressed | less annoyed |faster | more responsive | able to get better feedback.
RESPECT FOR PROFESSIONALISM:EXAMINE THE PEOPLE
@ourfounder Moduscooperandi.com
These value judgments separate us from the system. They unwittingly have created a false set of dualisms (category mistakes) from which software development is now trying to escape. Balance is required for a healthy system.
GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS
@ourfounder Moduscooperandi.com
@ourfounder Moduscooperandi.com
“MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE. HE MIGHT, AFTER ALL, BE A SORT OF ANIMAL, NAMELY, A HIGHER MAMMAL. THERE HAS YET TO BE VENTURED THE HAZARDOUS LEAP TO THE HYPOTHESIS THAT PERHAPS HE IS A MAN.”
~ GILBERT RYLE
Culture Embodies People | People Embody Culture | Product Embodies Both
GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS
@ourfounder Moduscooperandi.com
@ourfounder Moduscooperandi.com
“WHENEVER THERE IS FEAR,YOU WILL GETTHE WRONG FIGURES.”
~ DEMING
No Really … Plan it, Do it, Study it, Adjust it.
GHOSTS IN THE MACHINELIKE PDSA
@ourfounder Moduscooperandi.com
Culture Embodies People | People Embody Culture | Product Embodies Both
PDSA REQUIRES A MINDFUL CULTUREAND SYSTEM
@ourfounder Moduscooperandi.com
Enthusiasts | Skeptics | Bandwagoneers
GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS AND ARE NON-UNIFORM
@ourfounder Moduscooperandi.com
Diversity ensures PDSA | Different People, Filters, Needs | Diversity Helps Breed and Destroy Robust Ideas
UNIFORMITY IS NEITHER REQUIRED NOR APPRECIATED
@ourfounder Moduscooperandi.com
@ourfounder Moduscooperandi.com
MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE.
~ GILBERT RYLE
THANK YOU!
JIM BENSON | @OURFOUNDER
http://bookofmonsters.com/tag/frankenstein/