kimberly wilcox resume
TRANSCRIPT
Kimberly Wilcox5827 Bent Creek Trail
Dallas, TX 75252T 214-505-9377
EducationBachelor’s Degree, May 2011University of Oklahoma, Norman, Oklahoma Major: Human Relations, Minor: Spanish
Experience
Hewlett Packard; IT Operations Support Analyst V; Dallas, TexasSeptember 2013 – Present
Worked as a Business Analyst for multiple projectso Experience with project scheduling, status updates, and overall support for the life of a project.
Led application retirement effortso Created preservation plans for applications with legal holds for sensitive data
o Worked with business owners, developers, IT application owners, and SMEs to create a working plan for retiring applications, migrate data, keep current source code, and comply with legal, tax, and records regulations.
Developed Change Control Management and analyzed the Change Management Process to ensure compliance with auditing risks.
Audit Remediation effortso source code management; user access managemento enforcing segregation of duties
SAIC; Software Configuration Management Analyst; Kansas City, MissouriJune 2012 – August 2013
· Designed and updated the following: technical and management level reports, software metrics, software development methodologies, hierarchical change control, baseline management and version control.
· Data/requirements gathering, analysis, and documentation· Experience on Release Management Team; served as back up for Release Manager.· Ran SQL queries in Visual Studio, TeamFoundationServer, ProjectWebAccess, and SharePoint· Worked in Agile and Scrum methodologies.
Kforce; SAIC; Technical Document Assistant; Kansas City, Missouri September 2011 – June 2012
· Provide support for Change Control Board and Impact Assessment meetings· Responsible for facilitating meetings and creating reports for Impact Assessment· Experience with Change Magement team software as well as Team Foundation Server Production· Responsible for taking meeting minutes for Information Technology meetings· Read, proof, and edit technical documents· Provide support to Business Analysts, Project Managers and Technical Writers
Cholla Petroleum; Dallas, Texas 2004-2011 (Part time during school)
· Verified and contacted counties to adjust ad valorem taxes for oil and gas interests (Finance experience)· Prepared schedules to coordinate input of missing ID numbers for 1099’s· Computer input for owners and vendors; updated revenue master files· Created MS Excel schedules for royalty owners· Worked with MS Excel, Word, and learned how to use a specialized accounting and land computer system
(Enertia)· Created Business Correspondence· Performed clerical duties such as filing, typing, shipping, etc.
Skills· Documentation and reports – process development, SDLC, Change Management, application functions· Define and solve problems· Speaks Spanish· Quickly grasp new technologies.· Excellent team player and able to execute tasks under little supervision with attention to detail. · Self-motivated, excellent analytical, communication and interpersonal skills.· Systematically carry out projects from beginning to end; divide and delegate tasks· Experience with of Microsoft Word, Excel, PowerPoint, Visio, Outlook, Project and TFS.· Experience with SharePoint and ProjectWebAccess
Activities· Community Service· Mission Trips:
o New Mexico and Arizona – 2001o Alaska – 2004o Honduras - 2005
· Varsity Volleyball Captain (2004-2005)· JV Volleyball Captain (2003-2004)