kindred pi concept
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Kindred’s Performance Improvement Learning Program
Brainstorming sessionBarbara Baylis, Douglas Flather, Suzanne Showers
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• Kindred’s opportunity• WSB’s capability• Solution: a partnership• Benefits to this approach• Features of this approach• Proposed speakers• Development timeline• Contracts• Next steps
Agenda
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Kindred’s Opportunity
Over 660 sites54,800 employeesConsistency
Previous performance improvement activities
Materials redesign is planned
Fresh approach needed to help staff adopt PDSA model
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WSB’s capabilities
Our hallmark: Inspiration and education from the world’s greatest minds
Working history with Kindred and WSB“It’s fantastic! They loved it!” Kim Beach 2009
Beyond the Keynote: Training and professional development
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Solution: Partnership between Kindred and WSB
Create an integrated curriculum that blends Kindred learning objectives with WSB’s world class communicators and learning materials design and development expertise
Kindred Performance Improvement Learning Objectives
Washington Speakers Bureau’sWorld Class Communicators
A collaborative working relationship, fresh instructional design and media expertise
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Benefit of WSB’s Solution
Consistency and reliability: All learners receive the same instruction and inspiration
Flexibility:We can build in options for different audiencesDifferent emphasis for senior leaders, department heads, care delivery etc.
Cost savings: Create once - unlimited distribution within Kindred Very low cost-per-learner ratio for high quality learning
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Features
Live session opening with the facility leader
Teaching video featuring high profile speaker from WSB
Debrief and teaching led by the facility leader
Video case study based on real world scenarios within Kindred
Kindred facility leader guides a performance improvement exercise
Closing motivational video delivered by Kindred VIP or WSB speaker
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Proposed Speakers
Gary Heil: Founder, Center for Innovative Leadership
Gary Heil, an internationally recognized expert on service and leadership, helps organizations see things as they really are—not as people wish they were—in order to create lasting change.
Regina Herzlinger: Consumer-driven healthcare advocate
Regina Herzlinger is one the country’s most respected health care analysts, widely recognized for the groundbreaking role she has played in pointing the way toward a bold new health care plan.
Donna Shalala: Former Secretary, Health and Human Services
Respected for her leadership ability in the public and private sectors, Donna Shalala is a leading voice on health care reform and education issues.
Michael Leavitt:U.S. Secretary, Health and Human Services( 2005-2009)
A powerful voice for global health diplomacy, Michael Leavitt shares his insights into how the public and private sectors must join to solve the health care crisis.
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Development timeline
Q1 2010 Q2 2010Q4 2009Q3 2009
preliminary planning and paperwork
“dream” and high-level design
detailed design and development
delivery and deploy 1st segment
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Contracts
2009 2010
Get started Full production
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Next steps
1. Present to Kindred stakeholders
2. Draft and execute agreement
3. Get started
4. Deliver and deploy
5. Monitor and measure results
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