kinetic bpo company profile
DESCRIPTION
Kinetic BPO's Company ProfileTRANSCRIPT
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COMPANY PROFILE
Accelerating Inspirational Customer Experiences
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KineticDefinition: Kinetic energy is defined as the work needed to accelerate a body of a given mass from rest to its stated velocity.
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Who We Are
• Kinetic is a Business Process Outsourcing (BPO) company that is lead by some of the most experienced senior managers in the industry. We are a specialist BPO delivering solutions focused around improving customer experiences.
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What We Do
• We offer 8 different strands of outsourcing focused on delivering the perfect solution for your business at the right time and price.
Inbound Customer Management
• Inbound contact centre management
• Customer lifecycle management
• Social Media Management
Sales
• Outbound contact centre management
• Inbound sales
• Outbound SME sales
Retail Management
• Retail store management
• Product demonstration
• Distribution of Products
IT & Help Desk
• Technical Help Desk
• Self-service technologies
• Device management
Back-office
• Debt collection
• Billing
• Procurement
• Product development
HR Outsourcing
• Assessment & Recruitment
• Training & Development
• Manpower outsourcing
Finance Outsourcing
• Payroll outsourcing
• Financial reporting
• Corporate advisory
Consulting
• Strategy
• Customer experience management
• Change management
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Simply Your Best Option
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What Makes Us Unique
• The team’s experience and deliverables in the BPO industry is well documented, achieving exceptional results for clients.
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What Makes Us Unique
• The leadership team has over 50 years experience in the BPO industry, successfully servicing clients all over the world.
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What Makes Us Unique
• Our operations are based on world best practices and international performance standards. They have been specifically designed and proven to work for growing companies yet to be number 1 in their sector.
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How You Benefit
• Our single focus is to deliver highly focused, agile and game-changing solutions which generate measurable value for our clients. In all cases we design our solutions to elevate the customer experience.
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How You Benefit
• Our solutions are designed to put your plans into motion. The Kinetic team will design a plan based around our “Best Option” philosophy.
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Why Select Kinetic for BPO?
Best Option
Solutions
Innovation
High Value Delivery
Customised for a perfect
fit
Low Cost
Reliability because of our People
Experience in BPO
Services
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Telecoms Financial Services
Travel
Clients We Have Serviced
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Best Locations for Operational Delivery
UAE
Philippines South Africa
Bahrain Kuwait Oman
Jordan Saudi Arabia Qatar Malaysia
China
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Why Select Kinetic for BPO?
• Our Best Option Solutions are tailored to accelerate growing companies towards achieving their business goals.