kk job design

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    Stopwatch Technique

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    INTRODUCTION

    The study of our laboratory is going to take place at Krispy Kreme

    in Dorado, PR.

    We did a preliminary study of a sample of 50 observations.

    Using the Dixon methodology we arrived to a number of 100

    observations that needed to be taken per element. Once this data was obtained we proceeded to make control charts

    for all data collected and determine any outliers, once these outliers

    were determined a Dixon test was made on the data to determine

    whether the outlier points should be eliminated or not.

    Once this new data had been evaluated we began with the processof evaluating the work station using allowances.

    We then computed the pace factor using the Westinghouse

    methodology.

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    K K HISTORY

    1937 Founded by Vernon Rudolph, KK opens first store in North

    Carolina.

    Headquartered in Winston-Salem, North Carolina

    Products Doughnuts (30 kinds), soft drinks (espresso, chillers),

    hot drinks (coffee)

    Revenue 362 million USD (2011)

    Net Income 7.6 million USD (2011)

    Employees 3,700 (2011) The Krispy Kreme store that we did our was study was the one

    located in Dorado, PR.

    http://www.krispykreme.com/varieties.htmlhttp://www.krispykreme.com/varieties.html
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    WORK-STATION DESIGN

    The star in this Krispy Kreme layout represents the area of the building that

    the operator works.

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    FLOW DIAGRAM

    This process flow diagram for donut packing at Krispy Kreme shows

    the steps taking by the employee to put the donuts in the box, all

    three elements are represented in this diagram.

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    DAP

    This process analysis

    diagram shows us all

    the activities done by

    the operator to

    complete our process.

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    DOP

    This operation process diagram

    shows us the complete process of

    the placing of donuts in the box

    and includes the use of the

    operation inspection symbols.

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    DESCRIPTIONS OF ELEMENTS

    Element 1: Put the box in the table and open it.

    Element 2: The grab of the six donuts and put the donuts in the box.

    Element 3: Closed the box and put it in the cart.

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    SAMPLE SIZE

    Element #1

    Element #2

    Element #3

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    INDIVIDUAL CONTROL CHART

    We use a Dixon test todetermined whether the

    outliers in our second

    element were going to be

    eliminated or not

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    ILO

    FACTORS POINTS LEVELS

    Enviroment allowances

    1. Temperature 10 2

    2. Ventilation 10 2

    3. Humidity 5 1

    4. Noise 5 1

    5. Illumination 5 1

    Repitevility

    6. Duration 20 1

    7. Repetition of Cycle 40 2

    Effort

    8. Physical Demand 20 1

    9. Visual and Mental 40 2

    Position

    10. Move, Sitting, and

    Standing

    20 2

    Total Points 175

    Percentage of Allowance 4.0%

    Personal Delay 3%

    Unavoidable Delay 6.25

    Total % Allowance 13.25%

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    WESTINGHOUSE

    CODE RATING

    SKILL D 0.00

    EFFORT C2 0.02

    CONDITIONS C 0.02CONSISTENCY D 0.00

    SUM= 0.04

    ALLOWANCE

    FACTOR=

    0.96

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    STANDARD TIME WITH NEW AVERAGE

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    CONCLUSION

    Element 1 Mean Element 2 Mean Element 3 Mean

    4.072 9.396 5.208

    Element 1 SD Element 2 SD Element 3 SD

    1.553690946 2.18793 1.843398267

    Total Points 175

    Percentage of Allowance 4.0%

    Personal Delay 3%

    Unavoidable Delay 6.25

    Total % Allowance 13.25%

    SUM= 0.04

    ALLOWANCE FACTOR= 0.96

    Mean and Standard Deviation for

    donut packing process (100

    Observations)

    ILO for data collected

    Westinghouse for data collected

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    RECOMMENDATIONS

    1. Move the donut cart closer to the station to which the

    operator works.

    2. Put a table to the conveyor belt, to place the donut

    box.

    3. Put another assistant to take charge of collecting the

    orders of 12 donuts, since the other operator is

    collecting the order of 6 donuts.

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    QUESTIONS???