kk job design
TRANSCRIPT
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Stopwatch Technique
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INTRODUCTION
The study of our laboratory is going to take place at Krispy Kreme
in Dorado, PR.
We did a preliminary study of a sample of 50 observations.
Using the Dixon methodology we arrived to a number of 100
observations that needed to be taken per element. Once this data was obtained we proceeded to make control charts
for all data collected and determine any outliers, once these outliers
were determined a Dixon test was made on the data to determine
whether the outlier points should be eliminated or not.
Once this new data had been evaluated we began with the processof evaluating the work station using allowances.
We then computed the pace factor using the Westinghouse
methodology.
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K K HISTORY
1937 Founded by Vernon Rudolph, KK opens first store in North
Carolina.
Headquartered in Winston-Salem, North Carolina
Products Doughnuts (30 kinds), soft drinks (espresso, chillers),
hot drinks (coffee)
Revenue 362 million USD (2011)
Net Income 7.6 million USD (2011)
Employees 3,700 (2011) The Krispy Kreme store that we did our was study was the one
located in Dorado, PR.
http://www.krispykreme.com/varieties.htmlhttp://www.krispykreme.com/varieties.html -
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WORK-STATION DESIGN
The star in this Krispy Kreme layout represents the area of the building that
the operator works.
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FLOW DIAGRAM
This process flow diagram for donut packing at Krispy Kreme shows
the steps taking by the employee to put the donuts in the box, all
three elements are represented in this diagram.
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DAP
This process analysis
diagram shows us all
the activities done by
the operator to
complete our process.
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DOP
This operation process diagram
shows us the complete process of
the placing of donuts in the box
and includes the use of the
operation inspection symbols.
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DESCRIPTIONS OF ELEMENTS
Element 1: Put the box in the table and open it.
Element 2: The grab of the six donuts and put the donuts in the box.
Element 3: Closed the box and put it in the cart.
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SAMPLE SIZE
Element #1
Element #2
Element #3
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INDIVIDUAL CONTROL CHART
We use a Dixon test todetermined whether the
outliers in our second
element were going to be
eliminated or not
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ILO
FACTORS POINTS LEVELS
Enviroment allowances
1. Temperature 10 2
2. Ventilation 10 2
3. Humidity 5 1
4. Noise 5 1
5. Illumination 5 1
Repitevility
6. Duration 20 1
7. Repetition of Cycle 40 2
Effort
8. Physical Demand 20 1
9. Visual and Mental 40 2
Position
10. Move, Sitting, and
Standing
20 2
Total Points 175
Percentage of Allowance 4.0%
Personal Delay 3%
Unavoidable Delay 6.25
Total % Allowance 13.25%
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WESTINGHOUSE
CODE RATING
SKILL D 0.00
EFFORT C2 0.02
CONDITIONS C 0.02CONSISTENCY D 0.00
SUM= 0.04
ALLOWANCE
FACTOR=
0.96
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STANDARD TIME WITH NEW AVERAGE
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CONCLUSION
Element 1 Mean Element 2 Mean Element 3 Mean
4.072 9.396 5.208
Element 1 SD Element 2 SD Element 3 SD
1.553690946 2.18793 1.843398267
Total Points 175
Percentage of Allowance 4.0%
Personal Delay 3%
Unavoidable Delay 6.25
Total % Allowance 13.25%
SUM= 0.04
ALLOWANCE FACTOR= 0.96
Mean and Standard Deviation for
donut packing process (100
Observations)
ILO for data collected
Westinghouse for data collected
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RECOMMENDATIONS
1. Move the donut cart closer to the station to which the
operator works.
2. Put a table to the conveyor belt, to place the donut
box.
3. Put another assistant to take charge of collecting the
orders of 12 donuts, since the other operator is
collecting the order of 6 donuts.
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QUESTIONS???