kleos brochure full
TRANSCRIPT
Integrated Change Management services to drive greater business value and improve organizational performance.
Change is happening in your organization. Every day, new initiatives and projects are launched to improve performance, increase prots, and enhance your competitive advantage. You could be implementing technology to enable a more mobile workforce, reengineering a process to ensure regulatory compliance or pursuing an enterprise-wide transformation around customer experience.
There is a common denominator for achieving the intended outcomes of your initiative: people. Your initiatives impact how individual people do their work: their processes, job roles, workows, reporting structures, behaviors and even their identity within the organization.
Change management is the approach to driving adoption and usage so initiatives deliver expected results and outcomes. Here is why you need change management:® To thrive in an ever-changing world® To deliver the people-dependent portion of project ROI® To close the gap between requirements and results® To increase the likelihood of project success® To mitigate mission-critical risk® To take the chance out of change® To proactively engage and support people in times of change
Does your organization maximize ROI and strategic outcomes from its project investments?
What is the opportunity cost and negative impact of failed or miscalculated change?
Do your organization's programs and projects consistently deliver on change goals on time and on budget?
Does change 'stick' in your organization after implementation?
The Casefor CHANGE
Change is happening in your organization. Every day, new initiatives and projects are launched to improve performance, increase prots, and enhance your competitive advantage. You could be implementing technology to enable a more mobile workforce, reengineering a process to ensure regulatory compliance or pursuing an enterprise-wide transformation around customer experience.
There is a common denominator for achieving the intended outcomes of your initiative: people. Your initiatives impact how individual people do their work: their processes, job roles, workows, reporting structures, behaviors and even their identity within the organization.
Change management is the approach to driving adoption and usage so initiatives deliver expected results and outcomes. Here is why you need change management:® To thrive in an ever-changing world® To deliver the people-dependent portion of project ROI® To close the gap between requirements and results® To increase the likelihood of project success® To mitigate mission-critical risk® To take the chance out of change® To proactively engage and support people in times of change
Does your organization maximize ROI and strategic outcomes from its project investments?
What is the opportunity cost and negative impact of failed or miscalculated change?
Do your organization's programs and projects consistently deliver on change goals on time and on budget?
Does change 'stick' in your organization after implementation?
The Casefor CHANGE
Our cutting-edge research has demonstrated how change management can be a key contributor to high performance. Equally important, our consultants have worked with clients across industries and geographies to integrate change management approaches into their business strategies, operating models and critical projects.
We help our clients achieve competitive differentiation through operational excellence and by maximizing return on investment in new projects.
We work with C-level executives, senior managers in strategy and human resources and project managers who are challenged with low rates of adoption of change initiatives. At Kleos, we have a deep commitment to helping clients build an internal capability for sustaining change by placing greater emphasis on, training, stakeholder engagement, communications etc. We help ensure compliance with change, a positive return on funds invested in projects and consequently, improved organizational performance.
We apply our insight and deep experience to help clients achieve improved performance through solutions in ve key strategic areas:
Change Coaching: We provide short coaching sessions for clients who are experiencing challenges with achieving employee adoption of key organizational initiatives e.g. the launch of a new H.R initiative or the go-live of a new technology.
Our programs are as follows:Ÿ Gold Program: One phone call and two e-mails a week for a month at
specied, mutually agreed upon times. Ÿ Platinum Program: Unlimited e-mails and phone calls over a month.Ÿ Diamond Program: Unlimited e-mails and phone calls, and a Skype call
once a week at a mutually convenient time.
Our Services
TheKLEOS
ValueProposition
Kleos can help you realize these benets and more:® Cost reductions from efciency gains and innovative process
improvements® Better customer service through improved operations® Reduced regulatory risk through better management® Faster merger integration® More effective culture change ® Higher levels of workforce engagement® Improved employee retention and productivity® Better adaptability to new systems and processes® Enhanced brand value and market reputation
With cutting-edge skills, assets and experience, Kleos is Nigeria's premier boutique change management consultancy. Unlike other consulting rms that deliver everything along the transformation value chain, Kleos is a niche player specializing in change management research, training and consulting.
Our cutting-edge research has demonstrated how change management can be a key contributor to high performance. Equally important, our consultants have worked with clients across industries and geographies to integrate change management approaches into their business strategies, operating models and critical projects.
We help our clients achieve competitive differentiation through operational excellence and by maximizing return on investment in new projects.
We work with C-level executives, senior managers in strategy and human resources and project managers who are challenged with low rates of adoption of change initiatives. At Kleos, we have a deep commitment to helping clients build an internal capability for sustaining change by placing greater emphasis on, training, stakeholder engagement, communications etc. We help ensure compliance with change, a positive return on funds invested in projects and consequently, improved organizational performance.
We apply our insight and deep experience to help clients achieve improved performance through solutions in ve key strategic areas:
Change Coaching: We provide short coaching sessions for clients who are experiencing challenges with achieving employee adoption of key organizational initiatives e.g. the launch of a new H.R initiative or the go-live of a new technology.
Our programs are as follows:Ÿ Gold Program: One phone call and two e-mails a week for a month at
specied, mutually agreed upon times. Ÿ Platinum Program: Unlimited e-mails and phone calls over a month.Ÿ Diamond Program: Unlimited e-mails and phone calls, and a Skype call
once a week at a mutually convenient time.
Our Services
TheKLEOS
ValueProposition
Kleos can help you realize these benets and more:® Cost reductions from efciency gains and innovative process
improvements® Better customer service through improved operations® Reduced regulatory risk through better management® Faster merger integration® More effective culture change ® Higher levels of workforce engagement® Improved employee retention and productivity® Better adaptability to new systems and processes® Enhanced brand value and market reputation
With cutting-edge skills, assets and experience, Kleos is Nigeria's premier boutique change management consultancy. Unlike other consulting rms that deliver everything along the transformation value chain, Kleos is a niche player specializing in change management research, training and consulting.
Change Agent Training: We offer a 3-day training course for change leaders, managers and agents. At the end of the training, the participants will be empowered with strategies for managing change on their projects.
Project Change Management: We ensure employee adoption of new changes arising from projects through change communications, change readiness assessments, stakeholder engagement and training. To provide these services, Kleos has a comprehensive set of change management assets, offering and tools – thought leadership, our proprietary change management methodology, our library of change assets and other strategic capabilities.
Our proprietary methodology – the Kleos Change Model – is aligned to global best practices such as Prosci and the global Standard for Change Management (designed by the Association of Change Management Practitioners) and follows the following process:® Stakeholder Analysis and Management® Impact Assessment® Planning® Execution® Reinforcement
Glory is a fantastic Change Management Consultant. While driving a mentoring programme organisation-wide (a new HR initiative), I encountered a challenge of low absorption rate of the programme by the employees. Feeling very confused and discouraged, I spoke to a friend about this who recommended that I speak to Glory. Glory's recommendations to solving this issue were simple, straight-forward and very practical. I followed her recommendations and now, I feel very proud of the fact that I have been able to have a grip of the situation. Keep up the good work Glory!! – Eva Okolie, Senior Human Resource Ofcer at Lagos Business School.
I was extremely pleased with the training and consulting services provided by the lead consultant. She brought the optimal mix of change management knowledge and real world experience. She was very professional in her approach to working with us. She was able to quickly grasp what we wanted to accomplish and had some great ideas on how to achieve our goals, which she put down in a change management strategy document. She has a wide variety of implementation scenarios in her background that she drew information from. The training workshop that she put together and delivered in Accra was very well received. It generated a lot of interest in the change management process. I highly recommend Kleos for any change management project.Seyi Adesanya, SAP Consultant to NNPC
Hear from Our Clients:
Enterprise Change Management: We help organizations develop an internal change capability. We assess the change maturity of the organization, design operating change architecture and help establish a change management ofce.
Organizational Transformation: We work for clients who have set ambitious targets and who would like to transform their organization to enable them attain the next level. We follow the following process:® Awareness: We create awareness of the client's situation by dening the
value we wish to deliver. ® Analysis: We analyze, deliberate and proffer a way forward. ® Action: Then we facilitate action in the organization by deploying and
driving the solution.
Time Day 1 Day 2 Day 3
9:00 - 10:30
10:30 - 10:45
13:00 - 14:30
Teabreak
Lunch
1. Introduction5. Basics of Change Impact Assessment
Report9. Training
10:45 - 13:45 2. The Basics of CM 6. CM Case Study
10. Training
11. Change Measurement
3. Best Practicesin CM
12. Summary& Next Steps
13. Final Questions and Close
14:00 - 17:00
7. StakeholderManagement
8. CommunicationsPlan
Change Agent Training: We offer a 3-day training course for change leaders, managers and agents. At the end of the training, the participants will be empowered with strategies for managing change on their projects.
Project Change Management: We ensure employee adoption of new changes arising from projects through change communications, change readiness assessments, stakeholder engagement and training. To provide these services, Kleos has a comprehensive set of change management assets, offering and tools – thought leadership, our proprietary change management methodology, our library of change assets and other strategic capabilities.
Our proprietary methodology – the Kleos Change Model – is aligned to global best practices such as Prosci and the global Standard for Change Management (designed by the Association of Change Management Practitioners) and follows the following process:® Stakeholder Analysis and Management® Impact Assessment® Planning® Execution® Reinforcement
Glory is a fantastic Change Management Consultant. While driving a mentoring programme organisation-wide (a new HR initiative), I encountered a challenge of low absorption rate of the programme by the employees. Feeling very confused and discouraged, I spoke to a friend about this who recommended that I speak to Glory. Glory's recommendations to solving this issue were simple, straight-forward and very practical. I followed her recommendations and now, I feel very proud of the fact that I have been able to have a grip of the situation. Keep up the good work Glory!! – Eva Okolie, Senior Human Resource Ofcer at Lagos Business School.
I was extremely pleased with the training and consulting services provided by the lead consultant. She brought the optimal mix of change management knowledge and real world experience. She was very professional in her approach to working with us. She was able to quickly grasp what we wanted to accomplish and had some great ideas on how to achieve our goals, which she put down in a change management strategy document. She has a wide variety of implementation scenarios in her background that she drew information from. The training workshop that she put together and delivered in Accra was very well received. It generated a lot of interest in the change management process. I highly recommend Kleos for any change management project.Seyi Adesanya, SAP Consultant to NNPC
Hear from Our Clients:
Enterprise Change Management: We help organizations develop an internal change capability. We assess the change maturity of the organization, design operating change architecture and help establish a change management ofce.
Organizational Transformation: We work for clients who have set ambitious targets and who would like to transform their organization to enable them attain the next level. We follow the following process:® Awareness: We create awareness of the client's situation by dening the
value we wish to deliver. ® Analysis: We analyze, deliberate and proffer a way forward. ® Action: Then we facilitate action in the organization by deploying and
driving the solution.
Time Day 1 Day 2 Day 3
9:00 - 10:30
10:30 - 10:45
13:00 - 14:30
Teabreak
Lunch
1. Introduction5. Basics of Change Impact Assessment
Report9. Training
10:45 - 13:45 2. The Basics of CM 6. CM Case Study
10. Training
11. Change Measurement
3. Best Practicesin CM
12. Summary& Next Steps
13. Final Questions and Close
14:00 - 17:00
7. StakeholderManagement
8. CommunicationsPlan
Contact UsKleos is committed to helping forward-thinking organizations
position change-agility as a key lever for long-term success.
To nd out more about how Kleos can help you chart a course
towards improved performance, visit www.kleosadvisory.com
Email us at [email protected] or
call +2348022951048 or +2348037277492
www.kleosadvisory.com
The lead consultant came on board at a critical point in our Business Process Implementation journey. Their consulting services helped us to highlight the signicance of the changes that were occuring within the business and the importance of consciously managing change. In partnership with the project team, they quickly mobilized and trained a network of change agents across the organization.
The three-day change management training was well-received and led to a high level of awareness and growing commitment among the Change Agents. Their Go-Live communications were another timely intervention. The planning and delivery of the communications were impressive and helped ensure that everyone, from the leadership to the lowest cadre, were aware of the changes arising from the programme.
Overall, their work included the many aspects of change management such as creating change plans, providing written communication, stakeholder engagement, training, meeting facilitation and even graphics. They added great value to the team, with a high level of professionalism, passion and expertise.I believe the business will continue to apply the strategies they taught as we continue to grow and evolve. Akachukwu Ifechukwu, Business Process Consultant to Eterna Oil and Gas Plc.
With deeply skilled resources, market- tested assets and delivery capabilities; Kleos can help you drive greater business value by helping you integrate change management practices across your strategies, processes and operating models.