km australia 2010 tweets

8/9/2019 KM Australia 2010 TWEETS

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KM & Collaboration Tweets21 - 23 July 2010, Sydney Australia

Tweets begin at the bottom of the page

visit #kmasia on 23 - 25 November for this live twitter feed

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http://audioboo.fm/boos/154634-opening-of-kmaus10-in-sydney-metaphorage

9 :3 6 a m Day 2 con ti nu e o n p ag e two

1. meretajma

helmitch RT @helmitch#kmaus10'knowledge managers' becoming 'community leaders' and facilitating the value of connection + KS less than 20 seconds ago via web

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2. Metaphorage

Howard Hill#KMaus10despite improvements, tools not ready to do our jobs for us yet, people still the key. less than 20 seconds ago via Twitter f or iPhone

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3. p0lygl0tt

#kmaus10Standardisation of RSS feeds and smart searches hugely important for intranet dashboards half a minute ago via Twitter for iPhone

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4. helmitch

#kmaus10'knowledge managers' becoming 'community leaders' and facilitating the value of connection + KS 1 minute ago via mobile web

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5. DeltaKnowledge

Howard Hill#kmaus10Lots of people here at the conference are using Sharepoint - maybe 60%? 2 minutes ago via TweetDeck

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6. p0lygl0tt

#kmaus10People with communications and technical skills will be increasingly needed to keep the KM enterprise communities cohesive. 2 minutes ago via Twitter for iPhone

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7. michellelamb

RT @miladyred: Google Scholar proving hugely threatening to publishers, particularly in research fields such as law#kmaus102 minutes ago via HootSuite

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8. DeltaKnowledge

Howard Hill#kmaus10Can we all retire and let the machines take over? Heck NO!! Just do the dirty work for me so I can be creative! 2 minutes ago via TweetDeck

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9. Metaphorage

Howard Hill#KMaus10people now ask for evidence that you "know" rather than just seeking your advice. Alerts and searches provide evidence 3 minutes ago via Twitter for iPhone

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10. BigDavieB

I don't work for either Microsoft nor IBM. Technology isn't the point. Focus less on brands more on function & benefits#KMAus103 minutes ago via Twitterrific

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11. p0lygl0tt

#kmaus10"How do you know the right people are aware of legal and regulatory changes?" KM to replace constant flow of business memos! 4 minutes ago via Twitter for iPhone

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12. meretajma

Robust KM more important than ever in heavily regulated industries#KMAus10 4 minutes ago via web

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13. Metaphorage

Howard Hill#KMaus10everyone is a researcher now - we are all involved on discovering new information, laws, requirements (evidence) 4 minutes ago via Twitter for iPhone

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14. explodedlibrary

Google news - I like the timeline feature to see coverage of a story visually#KMAus10 5 minutes ago via Twitter for iPhone f rom here

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15. p0lygl0tt

#kmaus10This year, Google will introduce 550 or so improvements to its fabled algorithm. Let's see these improvements to search in KM too! 6 minutes ago via Twitter for iPhone

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16. miladyred

Google Scholar proving hugely threatening to publishers, particularly in research fields such as law#kmaus106 minutes ago via Seesmic Web

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17. Metaphorage

Howard Hill#KMaus10Google introducing 550 improvements into algorithms this year- not resting on laurels, continuing to enhance 6 minutes ago via Twitter for iPhone

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18. lukegrange

Enterprise search WestLaw Next will build value relevance of documents within a doc corpus if printed/emailed/clicked etc#kmaus107 minutes ago via TweetDeck

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19. BigDavieB

LotusLive probably would not be accepted at present in the financial services industry however#KMAus107 minutes ago via Twitterrific

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20. meretajma

Westlaw- legal online search tool in US adding value to end users#KMAus10 8 minutes ago via web

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1. BigDavieB

LotusLive offers a very similar set of social networking and mashup features to what Howard is talking about#KMAus10 11 minutes ago via Twitterrific

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2. HireSharePoint

SharePoint enabling organisations "introduces ready for prime time" organisational collaboration.#KMAus10 11 minutes ago via twitterfeed

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3. HireSharePoint

Howard Hill#KMaus10happy about what they can do/achieve with Sharepoint- something against the general trend. 11 minutes ago via twitterfeed

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4. HireSharePoint

Howard Hill#kmaus10AMEX's view: Sharepoint is becoming more robust. 11 minutes ago via t witterfeed

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5. HireSharePoint

Sharepoint 2010 comes with some cool features for using social networking approaches for KM, will be implemented by AMEX for 65000#kmaus1011 minutes ago via twitterfeed

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6. p0lygl0tt

#kmaus10For KM/DM to continue to be relevant, it MUST offer "really smart search"! 11 minutes ago via Twitter for iPhone

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7. miladyred

Facebook interesting lessons not just re posting content but how different people process content, what lessons apply for your org?#kmaus1018 minutes ago via Seesmic Web

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2 Retweets8. Metaphorage

Howard Hill#KMaus10sharing our perspectives through social media enables us to understand each other more, leading to better relationships 17 minutes ago via Twitter for iPhone

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2 Retweets9. DeltaKnowledge

Howard Hill#kmaus10Westlaw Next is using really good smarts to compete against Google Search in the Legal space. 11 minutes ago via TweetDeck

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10. markjburnard

Sharepoint 2010 comes with some cool features for using social networking approaches for KM, will be implemented by AMEX for 65000#kmaus1015 minutes ago via TweetDeck

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1 Retweet11. DeltaKnowledge

Howard Hill#kmaus10Not sure if Dashboards are the new Intranet though : -( 13 minutes ago via TweetDeck

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12. DeltaKnowledge

Howard Hill#kmaus10Dashboards, pulling info from multiple datasets to allow people instant awareness of the company is big. 13 minutes ago via TweetDeck

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13. markjburnard

Sharepoint 2010 comes with some cool features for using social networking approaches for KM, will be implemented by AMEX for 65000#kmaus1015 minutes ago via TweetDeck

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14. DeltaKnowledge

Howard Hill#kmaus10AMEX's view: Sharepoint is becoming more robust. 15 minutes ago via T weetDeck

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15. p0lygl0tt

#kmaus10Are Dashboards presenting a consolidated view of important information the new intranets? 16 minutes ago via Twitter for iPhone

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16. Metaphorage

Howard Hill#KMaus10happy about what they can do/achieve with Sharepoint- something against the general trend. 16 minutes ago via Twitter for iPhone

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17. meretajma

Are dashboards the new intranet? Question posed by Howard J Hill at#KMAus10 16 minutes ago via web

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18. meretajma

SharePoint enabling organisations "introduces ready for prime time" organisational collaboration.#KMAus10 16 minutes ago via web

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19. Metaphorage

Howard Hill#KMaus10sharing our perspectives through social media enables us to understand each other more, leading to better relationships 17 minutes ago via Twitter for iPhone

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2 Retweets20. jessicacarlin

Blogs make intranets more dynamic #kmaus10


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1. helmitch

#kmaus10blogs show people's personality + thinking - connections with people beyond the formal. Good 4 snr mgt. 18 minutes ago via mobile web

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2. miladyred

Facebook interesting lessons not just re posting content but how different people process content, what lessons apply for your org?#kmaus1018 minutes ago via Seesmic Web

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2 Retweets3. GMountain

#kmaus10Can we have too many connections? Does the signal/noise ratio eventually make networks "congested" or inefficient? 19 minutes ago via TweetDeck

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4. DeltaKnowledge

Howard Hill#kmaus10Constantly rethink how the concept of User Generated Content can be applied to your business units. Distribute the load 21 minutes ago via TweetDeck

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2 Retweets5. p0lygl0tt

#kmaus10connections and people matter more than fiercely maintained content libraries 19 minutes ago via Twitter for iPhone

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6. DeltaKnowledge

Howard Hill#kmaus10The key question beyond tech tools is "How do we connect people with the person who knows what they need to know?" 19 minutes ago via TweetDeck

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7. BigDavieB

Do enterprises need to create profile pages for finding experts within the org? Could they just harness LinkedIn?#KMAus10 19 minutes ago via Twitterrific

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8. llocklee

#kmaus10Amex likes sharepoint as integrated social media platform 20 minutes ago via Twitt er for iPhone

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9. DeltaKnowledge

Howard Hill#kmaus10Simple things like a favourite button in a search tool can help good documents rise to the top of search queries 20 minutes ago via TweetDeck

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10. helmitch

#kmaus10social networking + collaboration (intranet platform rather than single tools) the new normal. 20 minutes ago via mobile web

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11. DeltaKnowledge


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2 Retweets12. p0lygl0tt

#kmaus10trending: ratings to force important content to the top of wikis and KM syst em (Facebook "like"-style) 21 minutes ago via Twitter for iPhone

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13. DeltaKnowledge


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2 Retweets14. markjburnard

#kmaus10- Facebook is actually a type of knowledge sharing / experience sharing. What can we learn from it and its take-up rate? 22 minutes ago via TweetDeckReply

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15. DeltaKnowledge

Howard Hill#kmaus10The move in focus is away from one-trick ponies. Blogs, wikis, forums alone cannot meet all org communications needs 22 minutes ago via TweetDeck

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16. p0lygl0tt

#kmaus10Collaboration's time has come! YES! 25 minutes ago via Twitter for iPhone

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1 Retweet17. Metaphorage

Howard Hill#KMaus10everyone now seems to be involved in creating content through social tools. Connections rapidly touching all. 23 minutes ago via Twitter for iPhone

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18. lukegrange

If you had one question you would ask a Knowledge Management practitioner send it to#KMaus10we are collating and will post the answer. 39 minutes ago via Twitterrific

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2 Retweets19. DeltaKnowledge

Howard Hill#kmaus10Facebook is involving millions of everyday people and taking down barriers to E2.0 adoption. Its just normal 24 minutes ago via TweetDeck

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20. meretajma

facebook- everyone contributing to a very structured environment. Could be a good pointer f or business collaboration#KMAus10 24 minutes ago via web

1. p0lygl0tt

#kmaus10Collaboration's time has come! YES! 25 minutes ago via Twitter for iPhone

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2. Metaphorage

Howard Hill#KMaus102010 in tags: enterprise, communities, privacy, regulatory burdens, smart search, collaboration (and a f ew more) 26 minutes ago via Twitter for iPhone

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3. DeltaKnowledge

Check out the network map of conference attendees at#kmaus10http://www.optimice.com.au/kmaustralia.php #KMdating :-) 26 minutes ago via TweetDeck

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4. miladyred

Interesting point re id photos - people resist being forced t o display their security pass, will happily post happy snaps online#kmaus1026 minutes ago via Seesmic Web

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5. DeltaKnowledge

Howard Hill#kmaus10With 65,000 employees, it just takes a few people saying the wrong thing...but it hasn't happenned yet 27 minutes ago via T weetDeck

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6. Metaphorage

Howard Hill American Express#KMaus10"remember when wikis were hot!" controversy to get attention :) 28 minutes ago via Twitter for iPhone

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7. meretajma

Howard J Hill using tags to outline 2010 successes#KMAus10 28 minutes ago via web

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8. meretajma

big movement towards team collaboration at American Express empowering users#KMAus10 29 minutes ago via web

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9. kdelarue

Hot term for 2010 - "enterprise communities".#kmaus1029 minutes ago via dabr

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10. miladyred

Harking back to the theme of engagement rather than forced compliance - contribute to the wiki if it meeds your needs not mine#kmaus1030 minutes ago via Seesmic Web

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11. markjburnard

social media more effective at capturing content than wikis as its voluntary.#kmaus10. People seem to want to contribute. 30 minutes ago via TweetDeck

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12. michellelamb

RT @lukegrange: If u had 1 question u would ask a Knowledge Management practitioner send it 2#KMaus10 wer collating & will post the answer. 30 minutes ago via HootSuite

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13. DeltaKnowledge

Howard Hill#kmaus10American Express has realised forcing people to use a wiki or intranet hasn't worked. Needs 2 be based on user value 30 minutes ago via TweetDeck

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14. helmitch

#kmaus10it's gone much more into team/purposed collaboration rather than a broad 'contribute to t his wiki' 30 minutes ago via mobile web

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15. kdelarue

Bon Matin! First pres at#kmaus10- "Remember when wikis were hot?" How well maintained is your wiki? 31 minutes ago via dabr

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16. BigDavieB

An idea that is developed and put into action is more important than an idea that exists only as an idea#KMAus10 33 minutes ago via Twitterrific

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17. meretajma

keynote extravaganza at#KMAus10. Kicking off with Howard J Hill frm American Express 34 minutes ago via web

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18. helmitch

#kmaus10Howard Hill from Amex now on the stage: 'remember when wikis were hot?' 34 minutes ago via mobile web

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19. miladyred

@Metaphorage framing Day 2 well at#kmaus10challenging modes of thinking and approaches 36 minutes ago via Seesmic Web

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20. lukegrange

If you had one question you would ask a Knowledge Management practitioner send it to#KMaus10we are collating and will post the answer. 40 minutes ago via Twitterrific

1. suzieis

@lukegrange oh no, went dark today and missed your#kmaus10tip .. Look forward to hearing gems from the master :) about 10 hours ago via web in reply to lukegrange

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2. DeltaKnowledge

Out and about with KMers after day 1 at#KMAus10 (via @corza) http://tweetphoto.com/33983463 < thanks for a great night all!! about 10 hours ago via TweetDeck

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3. DeltaKnowledge

RT @KerrieAnne: Tweets from#KMAUS10 Day One July 2010.pdf - http://ht. ly/2erCj - the should help Jerry @Metaphorage about 10 hours ago via TweetDeck

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4. KerrieAnne

Tweets from#KMAUS10 Day One July 2010.pdf - http://ht. ly/2erCj (maybe a few missing) - so much to read over the next week ! thanks guys about 11 hours ago via HootSuite

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5. lukegrange

MmmMm not too sure :-s more smart me thinks RT @DaveyMelb: Semantic web or smart use of data?#kmaus10about 11 hours ago via TweetDeck

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6. lukegrange

@miladyred super to meet face to face aft er so long online#kmaus10about 11 hours ago via TweetDeck in reply to miladyred

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7. lukegrange

@michellelamb http://bit.ly/physicaltwitter and http://bit.ly/aKid1BPhysicalTwitterConf please pass on to others who played at#KMaus10about 11 hours ago via Twitterrific

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8. lukegrange

@LexBartlett @DaveyMelb @neridahart @jacki_johnson @marigo @nimmypal @ thank you all for following me at#kmaus10and RT'ing about 11 hours ago via Twitterrific in reply to LexBartlett

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9. lukegrange

RT @nimmypal @elsua :-) You guys are great. KM the good, the bad and the darn right ugly nomenclature ridden prophetic art#kmaus10about 11 hours ago via Twitterrific

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1 Retweet10. elsua

@nimmypal @lukegrange: Good KM reduces the risk of poor decisions#kmaus10/ Too bad we left behind 'good' a long while ago ; ) about 13 hours ago via Nambu

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11. elsua

@kdelarue Shell changing term from "Knowedge Management" to "Knowedge Sharing"; and they have good reasons for it.#kmaus10/ Not only'em about 13 hours ago via Nambu

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12. elsua

Enjoying quite a bit the lovely live tweeting coming from#kmaus10while getting started w/ the day over a cup of coffee; priceless! :) about 13 hours ago via Nambu

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13. lukegrange

Discussing #kevinscampervan with other#kmaus10delegates about 13 hours ago via Twitterrific

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14. awmitchell

@michellelamb @helmitch I'd still rather be at#kmaus10about 14 hours ago via Dabr in reply to michellelamb

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15. helmitch

@awmitchell that's actually good because some of us here at#kmaus10can't watch #masterchef tonight ;-) about 14 hours ago via mobile web in reply to awmitchell

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16. corza

Out and about with KMers after day 1 at#KMAus10 http://tweetphoto.com/33983463 about 14 hours ago via TweetDeck

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17. AutumnP70

RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus10via @zaana about 15 hours ago via web

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18. boffin66

RT @awmitchell A big thank you to everyone tweeting from#kmaus10. It's very nice to be able to participate vicariously. Seconded! about 15 hours ago via Twitterrific

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19. ArkKMUK

Check out the great feed that's coming out of#kmaus10(KM Australia 2010) about 15 hours ago via web

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20. p0lygl0tt

Was surrounded by iPads, iPhones and netbooks today at#kmaus10. Hasta maana! about 16 hours ago via Twitter for iPhone

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1. hwakelam

LOVE the concept of reverse brainstorming#kmaus10- brainstorm all the reasons it won't work to find out how it will! about 16 hours ago via TweetDeck

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2. awmitchell

A big thank you to everyone tweeting from#kmaus10. It's very nice t o be able to participate vicariously. about 16 hours ago via web

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3. miladyred

and with that, it's drinks on day one#kmaus10about 16 hours ago via Seesmic Web

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4. miladyred

YES! Trust people RT @DeltaKnowledge: 3 way to encourage collaboration: 3) focus on monitoring & education not heavy regulation#kmaus10about 16 hours ago via Seesmic Web

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5. DeltaKnowledge

3 way to encourage collaboration: 3) focus on monitoring & education not heavy regulation#kmaus10about 16 hours ago via TweetDeck

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6. DeltaKnowledge

3 way to encourage collaboration: 2) Shared group objectives & reward group achievements#kmaus10about 17 hours ago via TweetDeck

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7. DeltaKnowledge

3 way to encourage collaboration: 1) provide breakout spaces and permission to use them#kmaus10about 17 hours ago via TweetDeck

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8. meretajma

Home strait for day one of#KMAus10. Laughter, passion & great ideas being generated. Networking drinks should help keep ideas flowing... about 17 hours ago via web

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9. Heyshash

RT @Metaphorage Hoffman (Glentworth)#KMaus10 ~at the moment a risk becomes an incident, pple go 2 pple not to databases(eg Gulf oil spill). about 17 hours ago via web

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10. jessicacarlin

Thanks to david for that brilliant forced blogging ie "flogging" idea :-D#kmaus10about 17 hours ago via mobile web

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11. miladyred

Disturbing levels of practical positive solutions at 5pm. Great work guys#kmaus10about 17 hours ago via Seesmic Web

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12. meretajma

RT @GMountain#kmaus10Forced Blogging - FLOGGING about 17 hours ago via web


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13. LexBartlett

RT @p0lygl0tt: #kmaus10if you want to make sure K M is dysfunctional, put IT in charge! about 17 hours ago via UberTwitter

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14. GMountain

#kmaus10Reverse brainstorming session. Funny if it wasn't true. about 17 hours ago via TweetDeck

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15. DeltaKnowledge

Awesome reverse brainstorming session on how to destroy collaboration in your org#kmaus10about 17 hours ago via TweetDeck

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16. p0lygl0tt

#kmaus10if you want to make sure KM is dysfunctional, put IT in charge! about 17 hours ago via Twitter for iPhone

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17. GMountain

#kmaus10Forced Blogging - FLOGGING about 17 hours ago via TweetDeck

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1 Retweet18. miladyred

great energy being generated from reverse brainstorming session#kmaus10about 17 hours ago via Seesmic Web

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1 Retweet19. markjburnard

OK, now we are thinking originally :)#kmaus10about 17 hours ago via TweetDeck

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20. LexBartlett

RT @meretajma: developing a communal library of analysis- Moxy Knowledge Management#KMAus10 about 17 hours ago via UberTwitter

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1. kdelarue

@corza Is this a promise or a threat? :-) @miladyred @zaana#kmaus10about 17 hours ago via dabr in reply to corza

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2. p0lygl0tt

#kmaus10'Tolerated failures imprints learning better than success' -Snowden about 17 hours ago via Twitter for iPhoneReply

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3. markjburnard

"reverse brainstorming" - brainstorm how to make something fail, to get insight into how to make it succeed.#kmaus10about 17 hours ago via TweetDeck

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4. miladyred

@corza @michellelamb back to get the audience interacting with a reverse brainstorm session#kmaus10about 17 hours ago via Seesmic Web

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5. meretajma

Twitter gets a gong in the f inal interactive session of the day-reverse brainstorming with @corza and @michellelamb#KMAus10 about 17 hours ago via web

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6. meretajma

developing a communal library of analysis- Moxy Knowledge Management#KMAus10 about 17 hours ago via web

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7. Metaphorage

Traceability of data through links provides a means to validate evidence for decisions#KMaus10David Neale about 17 hours ago via Twitter for iPhone

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8. KMAustralia

RT @DaveyMelb: Semantic web or smart use of data?#kmaus10about 17 hours ago via UberTwitter

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1 Retweet9. kdelarue

In your Ark Group bag at#kmaus10you'll find a flyer for the NSW KM Forum. Read the bottom line. (Did @engin_eer come up with t his?) about 17 hours ago via dabr

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10. DaveyMelb

Semantic web or smart use of data?#kmaus10about 17 hours ago via TweetDeck from here

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11. markjburnard

#kmaus10- especially getting executives to blog, losing faith in a wiki/knowledgebase based on Shell presentation. Looking 4 other ideas... about 17 hours ago via TweetDeck

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12. markjburnard

#kmaus10- My interests - how t o engage a disparate volunteer community development organisation in KM about 17 hours ago via TweetDeck

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13. markjburnard

#kmaus10eg wikis, corporate glossary, data dictionaries, report inventories, etc etc. Anything DW/BI... about 17 hours ago via TweetDeck

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14. Metaphorage

David Neale#KMaus10 outcome of the developments is to provide an easier way to validate data and optimize reuse of the information about 17 hours ago via Twitter for iPhone

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15. markjburnard

re #kmaus10My expertise - using web 2.0 technologies to manage metadata & corporate knowledge in BI/DW projects... about 17 hours ago via TweetDeck

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16. Metaphorage

David Neale#KMaus10 web 3.0 drawing facts from text and summarizes into a wiki with links back to source, auto updates with source change. about 18 hours ago via Twitter for iPhone

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1 Retweet17. meretajma

RT @kdelarue RT @TrendsAlerts:#kmaus10is #nowtrending in Melbourne http://trendsmap.com/local/au/melbourne about 18 hours ago via web

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18. Metaphorage

David Neale#KMaus10 semantic web builds structure between words in statements to provide more meaning on links between words. about 18 hours ago via Twitter f or iPhone

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19. hwakelam

@metaphorage speed to bring on board often prevents innovation in data use? ??#kmaus10about 18 hours ago via TweetDeck in reply to Metaphorage

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20. miladyred

Is interesting moving throughout the day from the conceptual to the operational, can be hard to get the brain in the right mode#kmaus10about 18 hours ago via Seesmic Web


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1. miladyred

Pretty star map of t he internet - love the concept of a galaxy of ideas#kmaus10about 18 hours ago via Seesmic Web

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2. kdelarue

RT @TrendsAlerts: #kmaus10is #nowtrending in Melbourne http://trendsmap.com/local/au/melbourne about 18 hours ago via dabr

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3. Metaphorage

David Neale#KMaus10 how to bring people on board and engage them quickly and productively- manage the data differently. about 18 hours ago via Twitter for iPhone

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4. DaveyMelb

Sometimes I'm glad that 15 years of teaching gave me the ability to speak without notes#kmaus10about 18 hours ago via TweetDeck from here

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5. miladyred

Lots of discussion throughout the day regarding the importance of telling the value story of KS as a tool for engagement#kmaus10about 18 hours ago via Seesmic Web

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6. Metaphorage

David Neale#KMaus10 good KM increases the quality of decisions and reduces cost & risk, especially in large projects. about 18 hours ago via Twitter for iPhone

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1 Retweet7. lukegrange

Good KM reduces the risk of poor decisions#kmaus10about 18 hours ago via Twitterrific

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1 Retweet8. p0lygl0tt

#kmaus10Good knowledge management reduces the risk of poor decisions. -so true! about 18 hours ago via Twitter for iPhone

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9. meretajma

cross city tunnel good example of failure to collaborate- bad knowledge led to f aulty assumptions and an inadequate infrastructure#KMAus10about 18 hours ago via web

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10. helmitch

#kmaus10decision making - beware of 'optimism bias' - need knowledge + collaboration to really clarify assumptions about 18 hours ago via mobile web

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1 Retweet11. Metaphorage

David Neale (Moxy Knowledge)#KMaus10wikis, semantic web & decision making: how do we make better decisions on major projects. about 18 hours ago via Twitter for iPhone

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12. lukegrange

*Relief* the role of decision making in KM about to be covered#kmaus10about 18 hours ago via Twitterrific

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13. miladyred

David Neale from Moxy Knowledge Management kicking off the last two sessions of the day#kmaus10about 18 hours ago via Seesmic Web

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14. meretajma

RT @caikjaer #kmaus10tell us what you are interested in and find other delegates at KM Australia (Optimice) - http:// bit.ly/9OHkst about 18 hours ago via web

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15. TrendsAlerts

#kmaus10is #nowtrending in Melbourne http://trendsmap.com/local/au/melbourne about 18 hours ago via Trendsmap Alerting from here

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16. KMAustralia

RT @helmitch: #kmaus10fantastic demonstration of ROI - discussion forums vs knowledge base. Value vs costs - forums win. about 18 hours ago via UberTwitter

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17. KMAustralia

RT @miladyred: Sometimes a solution may not be a tool at all - brilliant point, so good to hear it said#kmaus10about 18 hours ago via UberTwitter

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18. KMAustralia

RT @LexBartlett: RT @meretajma: Need to publicise knowledge successes better- don't be modest!#KMAus10 about 18 hours ago via UberTwitter

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19. KMAustralia

RT @markjburnard: Fear of losing face. If you create a safe environment by building relationship/trust, people will open up#kmaus10about 18 hours ago via UberTwitter

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20. markjburnard

Amazing presentation, it doesn't feel like 3pm!#kmaus10about 18 hours ago via TweetDeck

1. DeltaKnowledge

Put people on the spot to put something on the wiki and share what they are doing. Others see it & join to get attention#KMaus10about 18 hours ago via TweetDeck

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1 Retweet2. mtydeman

@GMountain but can't wait to hear what you learn from#kmaus10about 18 hours ago via TweetDeck in reply to G Mountain

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3. michellelamb

#kmaus10expertise locators dont work in Shell (found after 17 tries) lol like so many other comp, can anyone tel me where they have worked? about 18 hours ago via HootSuite

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4. miladyred

Professional cultures need to have the same thinking applied re: Cultural problems in KS#kmaus10about 18 hours ago via Seesmic Web

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5. markjburnard

The issue in Asia is fear of losiing face. If you create a safe environment by building relationship/trust, people will open up#kmaus10about 18 hours ago via TweetDeck

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6. caikjaer

#kmaus10To conference delegates - tell us what you are interested in and find other delegates at KM Australia - http://bit.ly/9OHkst about 18 hours ago via bitly

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7. michellelamb

as should he RT @miladyred: ASH's wife should be immensely proud#kmaus10really relevant presentation about 18 hours ago via HootSuite

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Good point about how tone and culture need to be considered due to human difference. All of us communicate differently#kmaus10about 18 hours ago via Seesmic Web

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9. DeltaKnowledge

Culture Problems: Asians don't like asking, Dutch are very blunt#KMaus10(as opposed to Westerners who often don't like sharing) about 18 hours ago via TweetDeck

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10. DeltaKnowledge

Really like Ash's passion (and humour) for making KM work company wide.#KMaus10 about 18 hours ago via TweetDeck

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11. LexBartlett

RT @jessicacarlin: Some great passionate people at kmaustralia#kmaus10about 18 hours ago via UberTwitter

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12. jessicacarlin

Some great passionate people at kmaustralia#kmaus10about 18 hours ago via mobile web

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13. LexBartlett

RT @meretajma: Need to publicise knowledge successes better- don't be modest!#KMAus10 about 19 hours ago via UberTwitter

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14. miladyred

Promote yourselves - tell your own story to create engagement and support. The KS story is just as valuable as the other stories#kmaus10about 19 hours ago via Seesmic Web

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15. helmitch

#kmaus10great preso by Ash from Shell. Lots and lots resonating with me about their k-sharing journey. :-) about 19 hours ago via mobile web

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16. markjburnard

@meretajma Thanks :)#kmaus10about 19 hours ago via TweetDeck

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17. michellelamb

i loved the white, need to try the red RT @Stonebridgesys: First day of#kmaus10. Enjoying the pepper tree wines! (and the speakers!) about 19 hours ago via HootSuite

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18. DeltaKnowledge

Limit which tools are available, but then engage people directly let them decide what t hey need and how to get benefit#KMaus10about 19 hours ago via TweetDeck

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24/55

19. meretajma

@markjburnard if not, we will send out additional presentations post event unless the speaker advises otherwise.#KMAus10 about 19 hours ago via web in reply to markjburnard

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20. jessicacarlin

Everyone is retiring apparently #kmaus10

1. miladyred

Sometimes a solution may not be a tool at all - brilliant point, so good to hear it said#kmaus10about 19 hours ago via Seesmic Web

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2. michellelamb

RT @DeltaKnowledge: Shell uses KPIs for KM, but one set of KPIs isnt enough. Individuals are guided from beginner to advanced KPIs#KMaus10 about 19 hours ago via HootSuite

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3. lukegrange

@smartpeopleguy great to meet you earlier and thank you for a great presentation#kmaus10about 19 hours ago via TweetDeck

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4. michellelamb

welcome from the table behind RT @DeltaKnowledge: @gmountain Welcome to Twitter and#kmaus10Glen. Come and say hi to me! about 19 hours ago via HootSuite

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5. Stonebridgesys

First day of#kmaus10. Enjoying the pepper tree wines! (and the speakers!) about 19 hours ago via TweetDeck

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6. miladyred

Am seeing an interesting parallel with the 15/85 value figures, similar to cust service figures -15% tech knowledge 85% soft skills#kmaus10about 19 hours ago via Seesmic Web

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7. markjburnard

#kmaus10can someone from Ark confirm this slide show is on the CD? Just checking... about 19 hours ago via TweetDeck

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8. michellelamb

#kmaus10ROCK "nothing but a structured program for capturing "critical" knowledge" the trick is in how you do it - like Larry King live about 19 hours ago via HootSuite

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9. miladyred

Am wondering if the blog take up by scientists will work with other knowledge professionals#kmaus10Social sciences? about 19 hours ago via Seesmic Web

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10. Metaphorage

Siew Hoong Aw#KMaus10scientists using blogs instead of diaries generating two way interactions leading to tangible value. about 19 hours ago via Twitter for iPhone

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11. helmitch

#kmaus10also blogging works for senior mgt - ways of connecting with staff, keep in touch, interact. about 19 hours ago via mobile web

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12. DeltaKnowledge

@gmountain Welcome to Twitter and#kmaus10Glen. Come and say hi to me! about 19 hours ago via TweetDeck in reply to G Mountain

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13. michellelamb

#kmaus10interesting slide on ROI money spent in traditional systems vs discussion platform with outcome 85% value from 15% cost spent about 19 hours ago via HootSuite

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14. markjburnard

This is probably the most valuable example of a successful KM initiative in a large corp that I have seen.#kmaus10about 19 hours ago via TweetDeck

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15. DaveyMelb

Those 20:80 figures remind me of the seely-brown formal vs informal learning....#kmaus10about 19 hours ago via TweetDeck from here

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16. helmitch

#kmaus10Shell found scientists like blogging - it's like publishing journal articles. about 19 hours ago via mobile web

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17. DeltaKnowledge

Makes sense to me: Computers good at finding linear info, People good at fuzzy recollection & linking. Make best use of both#KMaus10about 19 hours ago via TweetDeck

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18. Metaphorage

Siew Hoong Aw#KMaus10passionate about the achievements of what they are doing and fully engaged. Clearly driving the successes. about 19 hours ago via Twitter for iPhone

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19. michellelamb

#kmaus10the presentation on their ROCK program - Retention of Critical Knowledge that he did in KM Asia was very strong, good org process about 19 hours ago via HootSuite

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20. GMountain

#kmaus10Siew Hoong Aw talking about value of discussions vs knowledgebases compared to their costs at Shell. Gold. about 19 hours ago via TweetDeck

1. DeltaKnowledge

60,000 of 95,000 users are members of the Shell Wiki Encyclopedia. All can publish without Mgt approval. Now a training tool too!#KMaus10 about 19 hours ago via TweetDeck

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2. LexBartlett

RT @meretajma: It's a very human t hing to ask for advice#KMAus10about 19 hours ago via UberTwitter

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3. helmitch

#kmaus10answers to questions are usually in people's heads. Tacit - faster, just have to make it easy + visible about 19 hours ago via mobile web

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4. hollingsworth

Enjoying the#KMAus10 tweets thanks for sharing everyone! /cc @DeltaKnowledge @kdelarue @corza @stangarfield @mlambert @metaphorage @marigo about 19 hours ago via web

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5. miladyred

Tapping into the innate desire of people to help each other as a knowledge source#kmaus10about 19 hours ago via Seesmic Web

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6. Metaphorage

Siew Hoong Aw#KMaus1015% of value from discussion, 85% from discussion. 80% of cost from knowledgebase (systems) only 20% discussion about 19 hours ago via Twitter for iPhone

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7. meretajma

It's a very human thing to ask for advice#KMAus10about 19 hours ago via web

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8. LexBartlett

RT @meretajma: Ask, Learn, Share: framework for Shell's knowledge sharing successes#KMAus10 about 19 hours ago via UberTwitter

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9. marigo

RT @lukegrange: Knowledge Management is more about peoples behaviour than the systems that manage it#kmaus10about 19 hours ago via Twitter for iPhone

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10. p0lygl0tt

#kmaus10It is a very human t hing to "call a friend" rather than querying a KM system. about 19 hours ago via Twitter for iPhone

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11. kdelarue

80/20 between K base and discussion forum - inverse relationship between value & cost.#kmaus10about 19 hours ago via dabr

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12. miladyred

@kdelarue agree, really think the KS is a great t erm#kmaus10about 19 hours ago via Seesmic Web in reply to kdelarue

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13. helmitch

#kmaus10fantastic demonstration of ROI - discussion forums vs knowledge base. Value vs costs - forums win. about 19 hours ago via mobile web

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14. miladyred

15% of the value gained from knowledge base 85% from the discussion. Costs are the other way round 85% from knowledge base#kmaus10about 19 hours ago via Seesmic Web

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15. kdelarue

In fact, I think that slide has given me an epiphany. I am starting to feel that KS is a much better term to use than KM.#kmaus10about 19 hours ago via dabr

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16. DeltaKnowledge

11 years for a KM t ool is very good. Many get spoken about even aft er they have died out or been replaced.#KMaus10 about 19 hours ago via TweetDeck

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17. DeltaKnowledge

Global discussion forums (SIGN) allow knowledge to span more than just local Emails. Been around 11 years and is very successful.#KMaus10 about 19 hours ago via TweetDeck

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18. helmitch

#kmaus10ROCK program - Retention of Critical Knowledge - esp of senior knowledge-holders about 19 hours ago via mobile web

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19. miladyred

ROCK - Retention of Critical Knowledge program - god isn't that a marketers dream#kmaus10. Great branding of the programme about 19 hours ago via Seesmic Web

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20. markjburnard

Why did the blogs not have great success? Would love to know - have to ask later. #kmaus10


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1. DeltaKnowledge

Its is important to provide ways f or people to share knowledge, ideas, etc without it being able to limit their career prospects#KMaus10about 19 hours ago via TweetDeck

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2. kdelarue

Just after tweeting this, I see that Ash has "KS" on his slide. I wonder if it will become common? > @helmitch#kmaus10about 19 hours ago via dabr in reply to helmitch

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3. michellelamb

RT @corza: RT @BigDavieB: ASH says the person who points the way is as valuable as the guru on top of the mountain#KMAus10 about 19 hours ago via HootSuite

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4. michellelamb

i saw Ash -Siew Hoong Aw#KMaus10in KM Asia last year, he is consistently upbeat and making lots of uncommon sense :) you go boy about 19 hours ago via HootSuite

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5. meretajma

@kdelarue KS much more collaborative :)#KMAus10 about 19 hours ago via web

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6. miladyred

Love the message of educating people what to use when - help them meet their needs rather than impose solutions#kmaus10about 19 hours ago via Seesmic Web

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7. helmitch

#kmaus10"relentless coaching / support" for k-sharing. Funny about that - why doesn't it come naturally? about 19 hours ago via mobile web

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8. lukegrange

Low tech - High touch is a super KM approach/expression and I'm making a big sign with this for my office wall#kmaus10about 19 hours ago via TweetDeck

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9. corza

RT @BigDavieB: ASH says the person who points the way is as valuable as the guru on top of the mountain#KMAus10about 19 hours ago via TweetDeck

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10. Metaphorage

Siew Hoong Aw#KMaus10directly ask individuals "what can you do in your environment to make a difference?" about 19 hours ago via Twitter for iPhone

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11. DeltaKnowledge

#KMaus10Love the relentless approach to Coaching and Supporting the Knowledge Sharing team. about 19 hours ago via TweetDeck

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12. Metaphorage

Siew Hoong Aw#KMaus10highly interdependent program of initiatives including "hearts & minds" campaign. Provocative challenges to improve about 19 hours ago via Twitter for iPhone

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13. helmitch

.@kdelarue Yes you can say KS, I know what you mean ;-)#kmaus10about 19 hours ago via mobile web in reply to kdelarue


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14. jessicacarlin

Low tech high touch#kmaus10about 19 hours ago via mobile web

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15. helmitch

#kmaus10their CEO is a strong supporter of knowledge sharing. *Very* important - this sets the tone for the organisation. about 19 hours ago via mobile web

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16. miladyred

Hmmm, am going to test if I get a better response from my exec by changing my language. Will KS overcome latent resistance to KM?#kmaus10about 19 hours ago via Seesmic Web

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17. kdelarue

#kmaus10Shell's Knowledge Sharing program (can I say "KS"?) is both bottom-up *and* top-down.#kmaus10about 19 hours ago via dabr

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18. DeltaKnowledge

Siew Hoong Aw#KMaus10knowledge management at Shell Global Services about 19 hours ago via TweetDeck

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19. lukegrange

Shell prefer to call Knowledge Management; Knowledge Sharing instead and summarise it as Ask/Learn/Share#kmaus10about 19 hours ago via TweetDeck

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20. miladyred

"Ask, Learn, Share". Great approach to acitivites#kmaus10about 19 hours ago via Seesmic Web

1. meretajma

Ask, Learn, Share: framework for Shell's knowledge sharing successes#KMAus10 about 19 hours ago via web

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2. markjburnard

I would say, also share DURING - real time knowledge sharing, mid-project. If possible.#kmaus10about 19 hours ago via TweetDeck

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3. Metaphorage

Siew Hoong Aw#KMaus10key strapline: Ask (first), Learn, Share. about 19 hours ago via Twitter for iPhone

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4. DaveyMelb

I'm having a bit of a mind spin going from the philosophically unknown to the hyper capitalist.#kmaus10about 19 hours ago via TweetDeck from here

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5. michellelamb

RT @helmitch: #kmaus10sharing is human People decide what they share. In organisations, need to find, change+embed ways for people to share about 19 hours ago via HootSuite

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6. lukegrange

I'm not hearing as much about Decision Support Systems as I thought I would at#KMaus10about 19 hours ago via TweetDeck

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7. kdelarue

Shifts focus from talk to action; removes confusion with Info Management and gets away from seeing "Management" as control.#kmaus10about 19 hours ago via dabr

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8. miladyred

Am finding ASH a great post lunch speaker, really inspirational in terms of being achieve organisation cultural changes#kmaus10about 19 hours ago via Seesmic Web

1. Metaphorage

Siew Hoong Aw#KMaus10the hero is not the guru, but the person applying the knowledge. Reducing reinvention through sharing. about 19 hours ago via Twitter for iPhone

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2. meretajma

Shell's KM challenge: "change the guru in the mountain" to a knowledge enabler through knowledge sharing#KMAus10 about 19 hours ago via web

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3. helmitch

#kmaus10sharing is human. People decide what they share. In organisations, need to find, change + embed ways for people to share. about 19 hours ago via mobile web

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4. Metaphorage

Siew Hoong Aw#KMaus10call their program knowledge sharing rather than KM as about the flow more than the content. Value from deployment. about 19 hours ago via Twitter for iPhone

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5. BigDavieB

ASH is a great speaker to wake everyone up from post lunch daze - energetic & candid. Cracked us up, smiles all round#KMAus10 about 19 hours ago via Twitterrific

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6. miladyred

Really like the organisation focus shift from managing the information to sharing it#kmaus10Really concentrates it on the people about 19 hours ago via Seesmic Web

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7. lukegrange

Knowledge management is more about peoples behaviour than the systems that manage it#kmaus10about 19 hours ago via TweetDeck

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8. markjburnard

This guy is good :) #kmaus10about 19 hours ago via TweetDeck

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9. p0lygl0tt

#kmaus10Sharing is a human behaviour and is not focused on tools (though tools are very helpful). about 19 hours ago via Twitter for iPhone

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10. meretajma

@BigDavieB good point. Will start putting a list together where applicable.#KMAus10 about 19 hours ago via web in reply to BigDavieB

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11. Metaphorage

Siew Hoong Aw#KMaus10key focus areas crew changes and "grow East" -shift towards China driving knowledge transfer demands about 19 hours ago via Twitter for iPhone

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12. jessicacarlin

Knowledge is a wonderful thing #kmaus10

1. meretajma

Kudos to Ash from Shell- managed to do a wonderful job of continuing his presentation despite technical diff#KMAus10 about 19 hours ago via web

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2. markjburnard

The real assets are the people, and what's in their minds. Loving it.#kmaus10about 19 hours ago via TweetDeck

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3. Metaphorage

Siew Hoong Aw (Shell Malaysia)#KMaus10 Shell Global Solutions- knowledge sharing journey - not story as continuing... about 19 hours ago via Twitter for iPhone

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4. miladyred

Great speaking manner from Ash from Shell Global Solutions, has really engaged the crowd#kmaus10about 19 hours ago via Seesmic Web

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5. BigDavieB

It would be helpful to have the speakers T witter names in the schedule so that we can give them cred when due#KMAus10 about 19 hours ago via Twitterrific

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7. kdelarue

Ash from Shell Global Solutions, Malaysia on now at#kmaus10. Very likable speaker already! about 19 hours ago via dabr

1. EzyForexTrading

Have you asked what your doing today? Will your organisation remember tomorrow#KMAus10 about 19 hours ago via HootSuite

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2. markjburnard

Love it when the slides fail coz u have to look at the SPEAKER (revolutionary)#kmaus10about 19 hours ago via TweetDeck

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3. markjburnard

#kmaus10"The best known solution every time" - what a slogan, very provocative :) about 19 hours ago via TweetDeck

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4. meretajma

@markjburnard appreciate the honest assessments. Helps us to all do better in the future :)#KMAus10 about 19 hours ago via web in reply to markjburnard

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5. LexBartlett

RT @meretajma: tools good in themselves, but they can't make a change for the better in KM all on their own#KMAus10 about 19 hours ago via UberTwitter

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6. markjburnard

@miladyred, I think it will get there but it will take time. Some social networks are starting to attempt this, but privacy fears..#kmaus10about 19 hours ago via TweetDeck

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7. BigDavieB

Don't just tell me what is - tell me what is possible! Arthur Shelley's advice to his students#KMAus10 about 19 hours ago via Twitterrific

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8. miladyred

@markjburnard would think that we'd also see this in public tagging#kmaus10communities generating content about 19 hours ago via Seesmic Web in reply to markjburnard

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9. markjburnard

To facilitate this in a corporate context... wikis? blogs? not just peer reviewed publications made searchable.#kmaus10about 19 hours ago via TweetDeck

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10. BigDavieB

Storytelling, apprenticeship and community mentoring formed knowledge management long before information systems#KMAus10 about 19 hours ago via Twitterrific

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11. markjburnard

Hence the power of books like "to kill a mockingbird" etc etc etc#kmaus10(nothing new here) about 19 hours ago via TweetDeck

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12. DeltaKnowledge

We spent a lot of time trying to define our terms so we can do what we do. These need to be challenged so it can be qualified#kmaus10about 19 hours ago via TweetDeck

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13. markjburnard

Facts communicated as part of a story are more powerful than facts in isolation becasue of the learning context/story provided. IMO #kmaus10

1. miladyred

Interesting tweak on publish or perish for KM#kmaus10- we need value propositions to allow us to overcome corporate taboos about 19 hours ago via Seesmic Web

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2. p0lygl0tt

#kmaus10Effective KM must provide archiving at point of creation not just at PIR stage. It can and should be separate from IT ! about 19 hours ago via Twitter for iPhone

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3. meretajma

Nothing better than a good pun in the afternoon. T hanks @metaphorage#KMAus10 about 19 hours ago via web

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4. DaveyMelb

This is not useful. The thesis should throw everything into a provisional state. However he seems to suggest some certainty.#kmaus10about 19 hours ago via TweetDeck from here

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5. awmitchell

Enjoying your tweets from#kmaus10(eg knowledge curators). Keep it up! about 19 hours ago via dabr

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6. DeltaKnowledge

Some resources: Sheer Curation; Information Design; Beckstrom's Law (the networks value)


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8. miladyred

Is this more about rebranding KM as an industry? Curator is a very different word emotively to manager#kmaus10about 20 hours ago via Seesmic Web

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9. Metaphorage

Philipp Hoffman#KMaus10T Rex is a metaphorfor knowledge management. Historical representation of what was built from interpreting data about 20 hours ago via Twitter f or iPhone

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10. BigDavieB

Knowledge is the synthesis of information through iteration and interaction. Glentworth at#KMAus10 about 20 hours ago via Twitterrific

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11. DeltaKnowledge

I argue the proliferation of IT experts in KM is b/c that's what Orgs are asking for. HR managers cant put a curator "in a box"#kmaus10about 20 hours ago via TweetDeck

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12. p0lygl0tt

#kmaus10KM is not merely about normalising the universe and about metadata madness. We need content specialists with buy-in! Yes! about 20 hours ago via Twitter for iPhone

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13. markjburnard

#kmaus10Hearing a journey here but it's not trailblazing about 20 hours ago via TweetDeck

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14. DeltaKnowledge

Philipp Hoffman on KM approaches and Pitfalls.#kmaus10We need more Curators in KM. More Deep Experts about 20 hours ago via TweetDeck

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15. miladyred

@markjburnard Couldn't agree more, is part of why we need that fundamental change that Jerry Ash was discussing#kmaus10about 20 hours ago via Seesmic Web in reply to markjburnard

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16. markjburnard

So to turn the knowledge workers into actors requires what catalyst? Need more than I'm getting here...#kmaus10about 20 hours ago via TweetDeck

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17. Metaphorage

Philipp Hoffman#KMaus10role of the curators is to provide knowledge and insights to the organisation to hel decision making. about 20 hours ago via Twitter for iPhone

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18. markjburnard

ie they do not interrogate databases or search textbooks.#kmaus10about 20 hours ago via TweetDeck

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19. helmitch

#kmaus10relating knowledge curators to catastophes like the oil spill. Who do u contact? People or database? about 20 hours ago via mobile web

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20. kdelarue

"A curator is a content specialist who communicates their knowledge and knows their audience." #kmaus10 (That's what I spent 8 years doing!)

1. lukegrange

A curator is a content specialist who understands the content as opposed to a librarian who knows where to find it.#kmaus10about 20 hours ago via TweetDeck

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2 Retweets2. Metaphorage

Philipp Hoffman (Glentworth)#KMaus10 at the moment a risk becomes an incident, people go to people not to databases(eg Gulf oil spill). about 20 hours ago via Twitter for iPhone

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3. markjburnard

Good poiint. In a crisis, people ask other people what to do until they find someone who has been t here before#kmaus10about 20 hours ago via TweetDeck

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4. Metaphorage

Philipp Hoffman (Glentworth)#KMaus10 discussing the need to synthesize and apply knowledge to create value. about 20 hours ago via Twitter for iPhone

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5. helmitch

#kmaus10where are the knowledge curators? Custodians cf curators. Curators synthesise and present it back. about 20 hours ago via mobile web

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6. meretajma

Glentworth presentation showing what a good sponsor presentation should be#KMAus10about 20 hours ago via web

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7. kdelarue

The thing missing from KM is a curatorial approach.#kmaus10about 20 hours ago via dabr

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8. webdynamo

Great talk on KM by Glentworth#kmaus10about 20 hours ago via Twitter for iPhone

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9. miladyred

Knowledge is synthesised from Information by the acts of iteration and interaction over and over again#kmaus10about 20 hours ago via Seesmic Web

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10. DaveyMelb

Sigh. Well yes. But that is the issue with KM. Knowledge is always provisional. And management is systematic. I am so not agreeing#kmaus10about 20 hours ago via TweetDeck from here

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11. helmitch

#kmaus10KM constantly evolving. Knowledge is a moving target. IT and systems can't (+ shouldn't) keep up. about 20 hours ago via mobile web

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12. markjburnard

So the scope for KM in an organisation is determined by.... (business need, one would think) as you can't capture the universe.#kmaus10about 20 hours ago via TweetDeck

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13. miladyred

Fascinating word clouds from the evolution of the wikipedia KM article, rise of technology, information and organisation key words#kmaus10about 20 hours ago via Seesmic Web

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14. kdelarue

KM is not = a series of IM projects, it's not a point solution, and KM is evolving.#kmaus10I don't find this at all provocative so far. about 20 hours ago via dabr

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15. meretajma

tools good in themselves, but they can't make a change for the better in KM all on their own#KMAus10 about 20 hours ago via web

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16. miladyred

Providing solutions is not the same as developing a culture#kmaus10. Find this point particularly important when communicating to execs about 20 hours ago via Seesmic Web

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17. markjburnard

#kmaus10. Can u have knowledge before u act on it? Yes, but then it becomes experiential knowledge (suggestion) about 20 hours ago via TweetDeck

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18. DaveyMelb

Desiring free agency is not the same as being a free agent#kmaus10about 20 hours ago via TweetDeck from here

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19. kdelarue

Or was that "Phillip"? Seems more likely, in which case there's a typo in the#kmaus10program. about 20 hours ago via dabr

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20. BigDavieB

Data becomes information when put into context. It becomes knowledge when put into action. Glentworth at #KMAus10

1. markjburnard

#kmaus10- information => knowledge when you know how to use that information effectively... (top of head) Or perhaps when u have used it. about 20 hours ago via TweetDeck

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2. miladyred

Processes and systems are merely enablers for interaction between people. YES!#kmaus10about 20 hours ago via Seesmic Web

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1 Retweet3. lukegrange

Too often we look for turnkey solutions t o Knowledge Management#kmaus10about 20 hours ago via Twitterrific

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4. miladyred

Loving the point that passive information is not knowledge.#kmaus10We as KM professionals cannot be passive in our practices. about 20 hours ago via Seesmic Web

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5. kdelarue

Philipp Hoffman is now setting out to provoke us at#kmaus10about 20 hours ago via dabr

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6. p0lygl0tt

#kmaus10At what point does information become knowledge? about 20 hours ago via Twitter for iPhone

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7. lukegrange

The conflict of the hierarchy we live in reduces our contributory value#KMaus10about 20 hours ago via Twitterrific

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8. miladyred

Great point, does the conflicts we face in delivering our services get in the way of the value we can bring?#kmaus10about 20 hours ago via Seesmic Web

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9. miladyred

Okay big thumbs up to the caterers, great risotto.#kmaus10Now to refocus on the afternoon sessions about 20 hours ago via Seesmic Web

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10. lukegrange

For anyone serious about retaining Intellectual Capital with an ageing work force I have an approach to share with you, contact me#kmaus10about 21 hours ago via Twitterrific

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Is always interesting to contemplate the importance of message delivery being equal to message content#kmaus10about 21 hours ago via Seesmic Web

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12. p0lygl0tt

#kmaus10unexpected knowledge sharing around nuclear technology about 21 hours ago via Twitter for iPhone

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13. Metaphorage

Over 200 tweets gone out for#kmaus10already for first sessions, day 1. T HANKS for sharing folks! Search the tag to get the buzz! about 21 hours ago via Twitter for iPhone

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14. michellelamb

RT @katecrawshaw: Sad I am not t here!#KMAus10 we will keep you informed :) about 21 hours ago via HootSuite

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15. katecrawshaw

Sad I am not there!#KMAus10 about 21 hours ago via TweetDeck

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16. meretajma

enjoying the dialogue re: best presentation formats being generated from#KMAus10 about 21 hours ago via web

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17. kdelarue

@zaana ... although either beats the time I saw a guy actually put a Word document on screen for his presentation...#kmaus10about 21 hours ago via dabr

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18. hwakelam

re #kmaus10R&D Rob and duplicate, love it , think imitation is merely incremental improvement in disguise... originality is a myth. about 21 hours ago via TweetDeck

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1 Retweet19. zaana

@kdelarue yes but most of their slides are st ill onerous with too much info! I like a clean fun preso backed up by good paper#kmaus10about 21 hours ago via yoono in reply to kdelarue

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20. kdelarue

@zaana True - academic confs have been doing it for years.#kmaus10

1. Metaphorage

#KMaus10asking questions is often more productive way to find robust solutions than looking for answers. about 21 hours ago via Twitter for iPhone

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2 Retweets2. kdelarue

@meretajma Given the slide detail, maybe speakers should produce 2 docs - slides + supporting info.#kmaus10about 22 hours ago via dabr

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3. michellelamb

RT @kdelarue: warned slides wld have detail, Maybe conf speakers should produce 2 docs - slides + info. 1 for take away 1 for pres#kmaus10about 22 hours ago via HootSuite

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4. zaana

@kdelarue thats why I like conferences with papers -allow the paper to speak in its language & preso to support paper for more info#kmaus10about 22 hours ago via yoono in reply to kdelarue

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5. meretajma

@kdelarue good point.#KMAus10 about 22 hours ago via web in reply to kdelarue

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6. Metaphorage

Scientific "ownership" of research outcomes by individuals can get in the way of sharing knowledge.#KMaus10about 22 hours ago via Twitter for iPhone

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7. kdelarue

He warned us slides would have detail, but it's there so we get a copy. Maybe conf speakers should produce 2 docs - slides + info.#kmaus10about 22 hours ago via dabr

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8. meretajma

RT @kdelarue R&D = "Rob and Duplicate". #newdefinitions#kmaus10(Thanks to #michellelamb.) >guessing Rob is about to become v. popular! about 22 hours ago via web

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9. Metaphorage

Interactive conversation expertly facitated by @michelllamb & @corza#KMaus10mindmap generated as we went- cool! about 22 hours ago via Twitter for iPhone

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10. kdelarue

After our interactive session, now the next preso. This from ANSTO - but we have been asked to *not* publicly tweet the content#kmaus10about 22 hours ago via dabr

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1 Retweet11. DaveyMelb

Is torn #kmaus10about 22 hours ago via TweetDeck from here

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12. helmitch

#kmaus10session now - connecting KM with business strategy + ops - Ansto about 22 hours ago via mobile web

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13. DaveyMelb

Hot lunch at #kmaus10about 22 hours ago via TweetDeck from here

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14. kdelarue

R&D = "Rob and Duplicate". #newdefinitions#kmaus10(Thanks to #michellelamb.) about 22 hours ago via dabr

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15. allisonhornery

RT @p0lygl0tt: #kmaus10R&D = rob and duplicate


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Is just fascinating listening to the similar situations and the wealth of different outcomes achieved through collaboration#kmaus10about 22 hours ago via Seesmic Web

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18. lukegrange

KM success is about overcoming Information fear and judgement#KMaus10 about 22 hours ago via TweetDeck

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#kmaus10Expect the unexpected in collaboration about 22 hours ago via Twitter f or iPhone

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20. LexBartlett

Everyone sharing - COLLABORATING - their ideas and learnings.#KMaus10about 22 hours ago via UberTwitter

1. LexBartlett

Everyone collaborating in the interactive session at#KMaus10 :-) http://tweetphoto.com/33931739 about 22 hours ago via UberTwitter

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2. michellelamb

RT @knowablekate: free place at#KMAus10- tell me quickly if you can use it about 22 hours ago via HootSuite

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3. michellelamb

RT @kdelarue: Trust! #kmaus10so many things come down to trust about 22 hours ago via HootSuite

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4. michellelamb

#kmaus10those who share get more than they give - jerry ash about 22 hours ago via HootSuiteReply

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2 Retweets5. michellelamb

RT @miladyred: How do we take it up as opportunity rather than continuing to do KM by stealth or in a limited way#kmaus10about 22 hours ago via HootSuite

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6. michellelamb

#kmaus10strategicly kmers are in the right place at the right time to make a diff to the mgmnt model equation about 22 hours ago via HootSuite

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7. miladyred

Loving the conversation about self regulating communities. No formal rules but the culture of the org creates the behaviours#kmaus10about 22 hours ago via Seesmic Web

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8. LexBartlett

Anecdote circles on collaboration at#KMaus10 http://tweetphoto.com/33930287 about 22 hours ago via UberTwitter

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9. LexBartlett

RT @meretajma: Superstars @corza and @michellelamb working their interactive magic at#KMAus10 about 22 hours ago via UberTwitter

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10. meretajma

Superstars @corza and @michellelamb working their interactive magic at#KMAus10 about 23 hours ago via Echofon

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11. LexBartlett

Everyone collaborating: when have you f elt inspired or disappointed about collaboration?#KMaus10 about 23 hours ago via UberTwitter

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12. BigDavieB

Storytelling is in our nature. Anecdote circles at#KMAus10 about 23 hours ago via Twitterrific

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13. lukegrange

You can't think to much about such value RT @DaveyMelb: Am thinking as I often do too much about the strength of weak ties#kmaus10about 23 hours ago via TweetDeck

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14. LexBartlett

Conversation maps at#KMaus10about 23 hours ago via UberTwitter

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15. p0lygl0tt

#kmaus10'Storytelling is in our nature but many of us have lost the art of telling stories or listening to them' about 23 hours ago via Twitter for iPhone

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16. miladyred

Underestimation of power of narrative in orgs - anecdote circles a chance for us to practice our listening/sharing techniques#kmaus10about 23 hours ago via Seesmic Web

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17. kdelarue

Now @corza & @michellelamb are on at#kmaus10. Talking about Anecdote Circles (FYI @unorder!) about 23 hours ago via dabr

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#kmaus10collaborating around collaboration sounds like a good sensible idea about 23 hours ago via Twitter for iPhone

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19. LexBartlett

Collaboration Anecdote Circles at#KMaus10about 23 hours ago via UberTwitter

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20. helmitch

#kmaus10@corza says we can share our KM stuff on knowledgebucket.wik.is


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1. miladyred

@corza and @michellelamb about to kick off their intereactive session#kmaus10about 23 hours ago via Seesmic Web

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2. DaveyMelb

Am thinking as I often do too much about the strength of weak ties#kmaus10about 23 hours ago via TweetDeck from here

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3. LexBartlett

Parsons Brinckerhoff: new position all advertised through #socialmedia!#KMaus10about 23 hours ago via UberTwitter

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4. helmitch

.@corza and @michellelamb take the stage at#kmaus10about 23 hours ago via mobile web

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5. LexBartlett

Cory Banks and Michelle Lambert are up at#KMaus10 about 23 hours ago via UberTwitter

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6. p0lygl0tt

'What do you now know that you wished you would've known at the outset?' KM realisation.#kmaus10about 23 hours ago via Twitter for iPhone

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7. DaveyMelb

Doh have just found the#kmaus10hash tag about 23 hours ago via TweetDeck from here

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8. allisonhornery

@helmitch Interested in ARUPs 3 CoP roles - difference betn leader + sponsor?#kmaus10about 23 hours ago via TweetDeck in reply to helmitch

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9. LexBartlett

RT @miladyred: Our ultimate focus should be people. If we forget that, all the enablers in the world won't help.#kmaus10about 23 hours ago via UberTwitter

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10. miladyred

RT @DeltaKnowledge: Over-reliance on individuals is something you need to address early and well - ARUP#kmaus10hugely important about 23 hours ago via Seesmic for iPhone

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11. LexBartlett

RT @meretajma: Scary fact: 26% of a major gov dept to retire in next 5 years. Arup helping to reduce potential tacit knowledge loss#KMAus10 about 23 hours ago via UberTwitter

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12. DeltaKnowledge

Over-reliance on individuals is something you need to address early and well - ARUP#kmaus10about 23 hours ago via TweetDeck

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13. DeltaKnowledge

How does ARUP handle new "non-KM" managers? We have a No Dickheads policy and it plays a large part in our recruitment#kmaus10< Love it! about 23 hours ago via T weetDeck

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14. kdelarue

Arup has a "no dickheads" employment policy.#kmaus10(I hope no-one finds that language offensive...) about 23 hours ago via dabr

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15. helmitch

#kmaus10CoP roles in Arup: leader, sponsor, facilitator about 23 hours ago via mobile web

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16. corza

Well done Stephen Davie @#kmaus10. First time presenter. Did a great job in sharing ARUPs experience with KM. Will have to connect. about 23 hours ago via web

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17. miladyred

Our ultimate focus should be people. If we forget that, all the enablers in the world won't help.#kmaus10about 23 hours ago via Seesmic for iPhone

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18. helmitch

#kmaus10great session by Stephen from Arup about 23 hours ago via mobile web

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19. kdelarue

Possibly preaching to the converted here - technology is only an enabler, KM is about culture & behaviours.#kmaus10about 24 hours ago via dabr

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20. DeltaKnowledge

We all know the technology is vital, but it is only an enabler. We all know that but do we walk the talk?#kmaus10about 24 hours ago via TweetDeck

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1. DeltaKnowledge

RT @helmitch: #kmaus10KM+KS needs to be embedded in the org + t he way u work - faster benefits realisation < Couldn't agree more! about 24 hours ago via TweetDeck

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2. DeltaKnowledge

@meretajma People talk $ incentives if asked but often it is other types of motivation that actually brings +ve results.#KMAus10 about 24 hours ago via TweetDeck in reply to meretajma

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3. kdelarue

Instead of justifying investment in KM, we should be asking organisations to justify *not* taking action on knowledge risk.#kmaus10about 24 hours ago via dabr

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4. helmitch

#kmaus10KM+KS needs to be embedded in the org + the way u work - faster benefits realisation about 24 hours ago via mobile web

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5. Metaphorage

Stephen Davie#KMaus10lack of time is one of the commonly perceived barriers to contributing to the k sharing- only 1 side of equation. about 24 hours ago via Twitter f or iPhone

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6. DeltaKnowledge

ARUP Collab Audit shows Lack of trust & time, fear losing control & silo culture are significant barriers


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18. Metaphorage

Stephen Davie#KMaus10explaining insights. How knowledge and learnings are captured, validated and shared/made searchable. Powerful! about 24 hours ago via Twitter for iPhone

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19. miladyred

Is still indicative fear that "social" aspects of media will create loss of productivity rather than creative space#kmaus10about 24 hours ago via Seesmic Web

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20. miladyred

Hmmm interesting, "forums must have genuine business benefit" - how do you know where the idea will come from? #kmaus10

1. meretajma

Forums must be kept for genuine business benefit not just a 'gossip shop'#KMAus10about 24 hours ago via Echofon

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2. Metaphorage

Stephen Davie#KMaus10"skills networks" (like COPs), stimulate creative minds. Allow cross boundary exchanges generating positive outcomes. about 24 hours ago via Twitter for iPhone

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An environment of creativity allows people to combine skills for competitive advantage and also self edit and review#kmaus10about 24 hours ago via Seesmic Web

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4. helmitch

#kmaus10Arup run 'knowledge harvests' post-project, lessons learned, conversation about what wld u change, etc about 24 hours ago via mobile web

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1 Retweet5. DeltaKnowledge

When discussing lessons learnt, always avoid words like Mistakes or Stuff-ups.#KMAus10


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3. corza

Good stuff @ #kmaus10. Gr8 hearing about free agent perrspective of Jerry Ash (taylorism #fail). Now hearing from Stephen Davie from ARUP. about 24 hours ago via web

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4. lukegrange

Skills Networks is how ARUP refers to Communities of Practice#KMaus10about 24 hours ago via TweetDeck

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5. DeltaKnowledge

A lot of the KM value for Arup comes from their Skills Networks (Communities of Practice)#KMAus10 about 24 hours ago via TweetDeck

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6. kdelarue

Arup - an organisation based on a philosophy. The Danish founder, Ove Arup, worked with Jrn Utzon on the Sydney Opera House.#kmaus10about 24 hours ago via dabr

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7. kdelarue

RT @knowablekate: free place at#KMAus10- tell me quickly if you can use it about 24 hours ago via dabr

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8. DeltaKnowledge

KM fits well with a company vision like t hat. If making $ is t he only goal then stop mucking around and go grow poppies!#KMAus10 2:00 PM Jul 20th via TweetDeck

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2 Retweets9. LexBartlett

RT @miladyred: Different perspectives are brilliant particularly within a shared context.#kmaus101:59 PM Jul 20th via UberTwitter

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10. knowablekate

free place at#KMAus10 - tell me quickly if you can use it 1:58 PM Jul 20th via web

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11. lukegrange

Employer strategy RT @meretajma:#KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash 1:58 PM Jul 20th via TweetDeck

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12. miladyred

Different perspectives are brilliant particularly within a shared context.#kmaus101:58 PM Jul 20th via Seesmic Web

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1 Retweet13. LexBartlett

RT @meretajma: Stephen Davie from Arup up now. Company owned in t rust by staff- fosters a collaborative KM culture#KMAus10 1:58 PM Jul 20th via UberTwitter

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14. miladyred

"Networking the minds of our individuals" sounds very matrix. There is no spoon #kmaus10


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1. meretajma

Stephen Davie from Arup up now. Company owned in trust by staff- fosters a collaborative KM culture#KMAus10 1:57 PM Jul 20th via Echofon

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2. DeltaKnowledge

ARUP founded by Sir Ove Arup (1895 1988) in 1946: Philsopher turned Engineer - Sounds like an interesting guy#KMAus10 1:57 PM Jul 20th via TweetDeck

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3. DeltaKnowledge

Steve Davie from ARUP now at#KMAus10 1:55 PM Jul 20th via TweetDeck

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4. LexBartlett

RT @helmitch: #kmaus10much food for thought here. Insights and ideas in a different mgt model, based on joint value, mutual goals. 1:55 PM Jul 20th via UberTwitter

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5. LexBartlett

RT @meretajma:#KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash 1:53 PM Jul 20th via UberTwitter

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6. helmitch

#kmaus10so much food for thought here. I nsights and ideas in a different mgt model, based on joint value, mutual goals. 1:53 PM Jul 20th via mobile web

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1 Retweet7. meretajma

#KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash 1:51 PM Jul 20th via Echofon

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8. knowablekate

#KMAus10 - I have (unexpectedly) one free place for KM Australia - tell me the name of someone you know will take it

1. DeltaKnowledge

Dont give people tight Position Descriptions. Give them objectives and freedom to do their job.#KMAus101:51 PM Jul 20th via TweetDeck

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2. miladyred

Trust people to participate, to perform and reward accordingly. Choose the right language to involve rather than isolate#kmaus101:51 PM Jul 20th via Seesmic Web

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3. DeltaKnowledge

Dont call these people Free Agents. Call them partners, or Stakeholders.#KMAus10 1:51 PM Jul 20th via TweetDeck

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4. LexBartlett

RT @meretajma: Being a free agent can scare some, it doesn't have to mean being alone- free agents working together creates success#KMAus10 1:50 PM Jul 20th via UberTwitter

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5. DeltaKnowledge

Capt Picard looking down on industrial man knowing they will figure it out one day#KMAus10 1:49 PM Jul 20th via TweetDeck

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6. DeltaKnowledge

The Free Agency concept reminds me of the moneyless economy of Star Trek.#KMAus10 1:49 PM Jul 20th via TweetDeck

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7. Geoff_Barbaro

@CommAmmo also a KM conf on in Australia now -#KMAus10 1:49 PM Jul 20th via web

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8. DeltaKnowledge

Create an environment of trust when Free Agents are encouraged to collaborate & add/create value. Trust is critical & so integrity#KMAus10 1:48 PM Jul 20th via TweetDeck

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9. LexBartlett

RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus101:46 PM Jul 20th via UberTwitter

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10. meretajma

Free agent phenomenon good for KM- independant, but dependant, different and shared goals. Wanting to work for/with each other#KMAus10 1:46 PM Jul 20th via Echofon

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11. Metaphorage

Jerry Ash #KMaus10assume everyone is a free agent AND that this is a good thing for knowledge sharing 1:46 PM Jul 20th via Twitter for iPhone

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12. DeltaKnowledge

How much more can we achieve when we are all independent and interdependent? Different skills, Maximum team efficiency #KMAus10

1. kdelarue

"We are all equal, but with different knowledge capital to bring to the table." - Jerry Ash#kmaus101:46 PM Jul 20th via dabr

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2. miladyred

People's innate desire to do a good job in an area t hey love still relevant in free agent environment. Tapping into this a priority#kmaus101:45 PM Jul 20th via Seesmic Web

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3. zaana

Yes! RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust t o work together.#kmaus101:45 PM Jul 20th via yoono

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4. KMHobbie

@Metaphorage thanks for#KMAus10 coverage! 1:44 PM Jul 20th via TweetDeck in reply to Metaphorage

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5. kdelarue

We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus101:44 PM Jul 20th via dabr

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6. LexBartlett

RT @miladyred: People not just working for employers but investing in themselves and their futures so prosperity helps both sides#kmaus101:44 PM Jul 20th via UberTwitter

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7. miladyred

People not just working for employers but investing in themselves and their futures so prosperity helps both sides#kmaus101:43 PM Jul 20th via Seesmic Web

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8. Metaphorage

Jerry Ash #KMaus10a danger of the free agent era that some may become knowledge horders - misunderstanding that giving drives receiving 1:43 PM Jul 20th via Twitter for iPhone

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9. LexBartlett

RT @lukegrange: Those who share get more than they give#KMaus10 1:43 PM Jul 20th via UberTwitter

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10. helmitch

#kmaus10knowledge-sharing: those who share get more than they give. Jerry Ash 1:43 PM Jul 20th via mobile web

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11. lukegrange

Those who share get more than they give#KMaus101:42 PM Jul 20th via Twitterrific

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12. lukegrange

RT @Metaphorage Jerry Ash#KMaus10"Free Agents" are the way forward for Personal KM. It is now a talent market which values knowledge. 1:42 PM Jul 20th via Twitterrific

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13. miladyred

Conditions of fear, resource scarcity, aggression - how do we shape and participate in collaboration if not by change#kmaus101:42 PM Jul 20th via Seesmic Web

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14. kdelarue

"You are all free agents!" ("Yes, we are all free agents!") ("Shh!")#kmaus101:41 PM Jul 20th via dabr

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15. DeltaKnowledge

Jerry Ash: #KMAus10 Industrial Age shoddy mining practices? "My dear, Italians are cheaper than roof supports. People were seem as tools. 1:40 PM Jul 20th via TweetDeck

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