kms story and how vietnam to export software outsourcing services or build software products to the...
DESCRIPTION
This is the slide deck that VH, MD of KMS Vietnam, shared at the first offline event of Indochina CIO group in 2013.TRANSCRIPT
© 2013 KMS Technology
OPPORTUNITIES AHEAD Doing world-class software out from Vietnam
Viet Hung, KMS Technology Vietnam
AGENDA
• What are we trying to do at KMS? • Opportunities ahead for Vietnam software
industry – Lessons learned from KMS – Suggestions
• Q&A
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© 2013 KMS Technology
ABOUT KMS TECHNOLOGY
WHAT IS KMS ABOUT?
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• A Software Outsourcing Vendor for US market, since 2009
• 20+ happy and long-term US clients, mainly in healthcare, e-commerce, online training
• Our project sizes range from 2-60 people team
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1
60 100
200
300 340
0
50
100
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400
Jan-‐09
Mar-‐09
May-‐09
Jul-‐0
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Sep-‐09
Nov-‐09
Jan-‐10
Mar-‐10
May-‐10
Jul-‐1
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Sep-‐10
Nov-‐10
Jan-‐11
Mar-‐11
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Jul-‐1
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Sep-‐11
Nov-‐11
Jan-‐12
Mar-‐12
May-‐12
Jul-‐1
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Sep-‐12
Nov-‐12
Staff Growth in Vietnam
OUR VISION
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• World-class software outsourcing services provider with 1000 staff in the next 3-5 years, out from Vietnam
• Complete launching our first world-class software product in the next few years out from Vietnam
OUR VISION
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• Our 1st software product is at www.qasymphony.com
© 2013 KMS Technology
THE OPPORTUNITIES
THE QUESTIONS FOR VIETNAM SOFTWARE INDUSTRY
• Domestic market vs. Global market? • Out sourcing or Product development? • What else?
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SOFTWARE OUTSOURCING
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LESSONS LEARNED FROM KMS
• US market focus • Selection, selection, selection – Strict client selection (ISV / SMB, long-term
relationship) – Strict staff selection
• Effective with team size: <100. Competitive to even Indian vendors
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LESSONS LEARNED FROM KMS
• Revenue growth from existing clients are nearly half of the growth in revenue – Happy customers sent more work to KMS – They even recommended many new clients for
KMS • Maintain a healthy utilization • Balance revenue portfolio across clients
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OPPORTUNITIES
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OPPORTUNITIES
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OPPORTUNITIES
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NOTES
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SOFTWARE PRODUCT DEVELOPMENT
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LESSONS LEARNED FROM KMS
• QAS Journey – 2+ years • Our strengths? • Our shortage? • Approach?
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OPPORTUNITIES
The questions? • Should we aim for global market? • Are we confident to build world-class software
products? • What are we in short?
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© 2013 KMS Technology
CONCLUSION
TAKE HOME NOTES
• Go global through either Outsourcing Services and / or Product Development
• Assess your strengths and find suitable market to go after for Outsourcing
• For Product Development: Build Product Management, Sale and Marketing competency, while sharpening technical competency
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© 2013 KMS Technology