knight mobile p for drivers v1.0 user guide · knight expressly disclaims any liability or...
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Knight Mobile App for Drivers v1.0
User Guide
You can find the app for download in the Apple Store or Google Play under KT Mobile (For Android: You can filter out the other 300+ unrelated apps with “knight” as a keyword if you search for “KT Mobile” (using quotes).
Apple Store searches easily using KT Mobile (without quotes).
The Knight Transportation mobile application was designed with our driving associates in mind. You
can easily keep track of your current and past loads while on the go.
Version 1.0 includes:
• Load listing/details including appointment times and pickup numbers
• Street maps for shipping points
• The ability to receive mobile com messages on your phone
• Integrated paperwork scanning
• Visibility into previously scanned documents
• Per-load pay status
• Quarterly Bonus Program tracking
• One-click Driver Portal access
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Login: For the Mobile app, you will use your Driver Portal login.
Note: If you have never logged into the Driver Portal before, or cannot remember your password, or
have never changed the password from the default - you can get a new password by choosing the
“Reset Password here” link: http://my.driveknight.com/DriverPortal/
App Login screen: Mobile App home screen:
Note: In future versions, the app will remember your Driver Code for
the next login.
You must agree to the Terms & Conditions to
continue into the app.
This app is designed and intended for use
when you are not driving a vehicle. Do not
use or otherwise interact with this app or
your mobile device while driving. The term
“driving” includes not only operating a
vehicle on a highway, but also includes times
when the vehicle is temporarily stationary
because of traffic, a traffic control device, or
other momentary delays.
Any use of this app while driving diverts your
attention from the road and could result in
an accident.
Knight expressly disclaims any liability or
responsibility for any injury, damage or harm
caused by your failure to drive in an
appropriate or safe manner.
By clicking the “I AGREE” button or by
installing the app you agree to the terms
above.
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App Menu: The default view is the loads screen. However, from the main app menu on any screen (the three
dashes, or “hamburger” icon by the Knight logo ), you can directly go to your message screen,
bonus screen, loads/orders list, view the driver portal (in web format), view previously scanned
documents, scan new documents, and of course, logout. There is also a quick-menu option for the
bonus screen, which appears as a green badge with a “$” icon. Click on the badge from any screen to go
directly to the bonus screen.
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Loads Screen:
From this screen, you can view all current load information (click to expand for order detail), and
towards the bottom of the screen (scroll down), you can view previous orders (up to 100 loads)/history.
Notes:
• If a location is available for the pickup or dropoff location, the map icon will appear – click on
the icon for full-screen map. (Note: There’s a toggle switch for satellite view – default is street map)
• The icon tracks your payments for each load. It is green for processed/direct deposit
initiated, yellow for partially paid/in progress, and white for unpaid.
Note: Click-through to pay detail will be available in upcoming versions of the app. (It is currently only
available by viewing in the Driver Portal).
Order Summary:
Order Detail:
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Bonus Screen: The Bonus Screen is similar to the Driver Portal dashboard, but the layout has been changed to fit on
your mobile screen. You can see the differences below:
Safety $0.00
Productivity $0.00
My Fuel: $0.00
TOTAL: $0.00
30,083mi
5.53mpg
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Driver Portal Dashboard:
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Document Scanning: You can scan documents directly from the load/order screen, or by choosing “Scan Document” from the
main app menu.
Scan the document by taking a picture
(preferably flat and against a plain background):
Adjust the grid corners (if needed) to remove the
background, then click “Next”:
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Once the document is processed (depends on
mobile service, notification of progress will
appear on phone banner), it will appear under
“Documents” in the main app menu.
Clicking on the reduced scan picture will retrieve
a full-screen view. Here you can view the
document sharpening progress (click on “Show
Original”), and you can zoom to see detail:
DELETE OPTION: If you want to delete an image (for example, if you scanned the wrong order # trip
sheet), you can press down on the reduced scan picture until an option to “delete” appears.
You can also view your scans via the order screen - at the bottom of the order/load detail - under “View
Sent Documents”.
Note: Keep in mind, in this mobile app, you will only see the images scanned within the app, not any
Transflo scans. However, all images, regardless of scan point, will be viewable in AS400/RVI.
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Mobile Com Messages: You can also view and delete incoming mobile com messages in the app.
Note: Message reading and deletion are synched with your mobile com unit, so you only have to delete
messages once, and messages read on your cell phone will also be marked “read” on your mobile com
unit.
If you have any questions or comments, let us know! Contact the Helpdesk at
[email protected] or 602-606-6360.