knight mobile p for drivers v1.0 user guide · knight expressly disclaims any liability or...

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Knight Mobile App for Drivers v1.0 User Guide You can find the app for download in the Apple Store or Google Play under KT Mobile (For Android: You can filter out the other 300+ unrelated apps with “knight” as a keyword if you search for “KT Mobile” (using quotes). Apple Store searches easily using KT Mobile (without quotes). The Knight Transportation mobile application was designed with our driving associates in mind. You can easily keep track of your current and past loads while on the go. Version 1.0 includes: Load listing/details including appointment times and pickup numbers Street maps for shipping points The ability to receive mobile com messages on your phone Integrated paperwork scanning Visibility into previously scanned documents Per-load pay status Quarterly Bonus Program tracking One-click Driver Portal access

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Page 1: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

Knight Mobile App for Drivers v1.0

User Guide

You can find the app for download in the Apple Store or Google Play under KT Mobile (For Android: You can filter out the other 300+ unrelated apps with “knight” as a keyword if you search for “KT Mobile” (using quotes).

Apple Store searches easily using KT Mobile (without quotes).

The Knight Transportation mobile application was designed with our driving associates in mind. You

can easily keep track of your current and past loads while on the go.

Version 1.0 includes:

• Load listing/details including appointment times and pickup numbers

• Street maps for shipping points

• The ability to receive mobile com messages on your phone

• Integrated paperwork scanning

• Visibility into previously scanned documents

• Per-load pay status

• Quarterly Bonus Program tracking

• One-click Driver Portal access

Page 2: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

Login: For the Mobile app, you will use your Driver Portal login.

Note: If you have never logged into the Driver Portal before, or cannot remember your password, or

have never changed the password from the default - you can get a new password by choosing the

“Reset Password here” link: http://my.driveknight.com/DriverPortal/

App Login screen: Mobile App home screen:

Note: In future versions, the app will remember your Driver Code for

the next login.

You must agree to the Terms & Conditions to

continue into the app.

This app is designed and intended for use

when you are not driving a vehicle. Do not

use or otherwise interact with this app or

your mobile device while driving. The term

“driving” includes not only operating a

vehicle on a highway, but also includes times

when the vehicle is temporarily stationary

because of traffic, a traffic control device, or

other momentary delays.

Any use of this app while driving diverts your

attention from the road and could result in

an accident.

Knight expressly disclaims any liability or

responsibility for any injury, damage or harm

caused by your failure to drive in an

appropriate or safe manner.

By clicking the “I AGREE” button or by

installing the app you agree to the terms

above.

Page 3: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

App Menu: The default view is the loads screen. However, from the main app menu on any screen (the three

dashes, or “hamburger” icon by the Knight logo ), you can directly go to your message screen,

bonus screen, loads/orders list, view the driver portal (in web format), view previously scanned

documents, scan new documents, and of course, logout. There is also a quick-menu option for the

bonus screen, which appears as a green badge with a “$” icon. Click on the badge from any screen to go

directly to the bonus screen.

Page 4: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

Loads Screen:

From this screen, you can view all current load information (click to expand for order detail), and

towards the bottom of the screen (scroll down), you can view previous orders (up to 100 loads)/history.

Notes:

• If a location is available for the pickup or dropoff location, the map icon will appear – click on

the icon for full-screen map. (Note: There’s a toggle switch for satellite view – default is street map)

• The icon tracks your payments for each load. It is green for processed/direct deposit

initiated, yellow for partially paid/in progress, and white for unpaid.

Note: Click-through to pay detail will be available in upcoming versions of the app. (It is currently only

available by viewing in the Driver Portal).

Order Summary:

Order Detail:

Page 5: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

Bonus Screen: The Bonus Screen is similar to the Driver Portal dashboard, but the layout has been changed to fit on

your mobile screen. You can see the differences below:

Safety $0.00

Productivity $0.00

My Fuel: $0.00

TOTAL: $0.00

30,083mi

5.53mpg

Page 6: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

Driver Portal Dashboard:

Page 7: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

Document Scanning: You can scan documents directly from the load/order screen, or by choosing “Scan Document” from the

main app menu.

Scan the document by taking a picture

(preferably flat and against a plain background):

Adjust the grid corners (if needed) to remove the

background, then click “Next”:

Page 8: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

Once the document is processed (depends on

mobile service, notification of progress will

appear on phone banner), it will appear under

“Documents” in the main app menu.

Clicking on the reduced scan picture will retrieve

a full-screen view. Here you can view the

document sharpening progress (click on “Show

Original”), and you can zoom to see detail:

DELETE OPTION: If you want to delete an image (for example, if you scanned the wrong order # trip

sheet), you can press down on the reduced scan picture until an option to “delete” appears.

You can also view your scans via the order screen - at the bottom of the order/load detail - under “View

Sent Documents”.

Note: Keep in mind, in this mobile app, you will only see the images scanned within the app, not any

Transflo scans. However, all images, regardless of scan point, will be viewable in AS400/RVI.

Page 9: Knight Mobile p for Drivers v1.0 User Guide · Knight expressly disclaims any liability or responsibility for any injury, damage or harm caused by your failure to drive in an appropriate

Mobile Com Messages: You can also view and delete incoming mobile com messages in the app.

Note: Message reading and deletion are synched with your mobile com unit, so you only have to delete

messages once, and messages read on your cell phone will also be marked “read” on your mobile com

unit.

If you have any questions or comments, let us know! Contact the Helpdesk at

[email protected] or 602-606-6360.