know your colleague
DESCRIPTION
there are different characteristics in human beings which are seeked 16 personality traits from which one can judge th unknown personTRANSCRIPT
Know your Dude
IMRAN S. MALIK
What is Personality?
Sixteen Primary
Traits
Personality Types
Personality Types
What Are Emotions?
MoodsMoodsFeelings that tend to be Feelings that tend to be less intense than emotions less intense than emotions and that lack a contextual and that lack a contextual stimulus.stimulus.
MoodsMoodsFeelings that tend to be Feelings that tend to be less intense than emotions less intense than emotions and that lack a contextual and that lack a contextual stimulus.stimulus.
EmotionsEmotionsIntense feelings that are Intense feelings that are directed at someone or directed at someone or something.something.
EmotionsEmotionsIntense feelings that are Intense feelings that are directed at someone or directed at someone or something.something.
AffectAffectA broad range of emotions that people A broad range of emotions that people
experience.experience.
AffectAffectA broad range of emotions that people A broad range of emotions that people
experience.experience.
Felt versus Displayed Emotions
Ability
Attitudes
Attitudes in everyday life
Attitude structure
Attitudes consist of three related components:
1. An emotional component consisting of emotional reactions toward, or feelings about the attitude object.
2. A cognitive component consisting of thoughts and beliefs about the attitude object.
3. A behavioural component consisting of actions toward the attitude object.
Attitude functionAttitudes will fluctuate in order to serve our current
needs.Four major functions
1. Utilitarian function- Helps person to achieve rewards and gain approval from others
2. Knowledge function- Attitudes can be used as a “frame of reference” for organizing the world so that it makes sense (Katz, 1960).- For example, we perceive knowledge that contradicts our views with suspicion, thus forming a negative impression of that source of information
Attitude function
3. Ego-defensive function- Helps to cope with emotional conflicts and protect and enhance one’s self-esteem.
- E.g., one’s job not going well, can blame colleagues or his boss, this negative orientation towards the people he or she blames protects one from acknowledging painful truths.
4. Value-expressive function- Help to express central values and core aspects of self-concept.- For example, if you are a person who firmly believes in fair treatment and equality towards others, you’ll most likely have a positive attitude towards particular political parties and a negative attitude towards others.
• Attitudes are evaluations
• Attitudes guide people’s behaviours… sometimes
• Attitudes can change … – but the same technique won’t work the
same way for all people all of the time
Attitudes + Behaviour
• Research using more complete models have provided a better account of the attitude behaviour relationship:
• Attitudes are related to behaviours – but not directly.
• Attitudes affect behaviour - in combination with norms, control beliefs, and intentions.
• In addition to being a theoretical improvement, this approach has also proven to be very practical.
CONFLICT
Conflict is the emotional disturbance or disagreement resulting from a clash of opposing points of view. There are many causes for conflict.
Causes of Conflict
• Personality differences
• Value differences
• Differences in Perspectives
• Differences in Goals
• Differences in Departmental Allegiance
• Ambiguities about responsibilities
Resolving the Conflicts
uncooperative cooperative
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COOPERATIVENESS
Competing
Accommodating
Collaborating
Avoiding
COMPROMISING
Five Strategies to Conflict Resolution
• Competition: when immediate, decisive action is needed, issues are imperative and unpopular
• Collaboration: when need to find an integrative solution, objective is to learn or combine knowledge from people with different perspectives
• Avoidance: when issue is insignificant, to let others cool down and regain perspective
• Accommodation: when issues are more important to others, build social support for later
• Compromise: opponent team members are committed to different means to similar end, arrive at an expedient solution under time pressure
The Myers-Briggs Type Indicator
Personality Types
• Extroverted or Introverted (E or I)
• Sensing or Intuitive (S or N)
• Thinking or Feeling (T or F)
• Perceiving or Judging (P or J)
Personality Types
• Extroverted or Introverted (E or I)
• Sensing or Intuitive (S or N)
• Thinking or Feeling (T or F)
• Perceiving or Judging (P or J)
Personality Type
Myers-Briggs Test Indicator (MBTI)
• Based on Carl Jung’s Work• Distinguishes four different personality types
Extraverted vs. Introverted
• Extraverted: (E) – Energy gained from surroundings, directed
outward– Acts first, reflects later– More talkative, expressive– Like to be around people, social– Motivated by environment (people, things)
• Introverted: (I)– Gain energy internally, directed inward– Quiet energy, thoughtful, perceptive– Reserved, private, cautious– Think before they act– Are more comfortable spending time alone -
recharge
Sensory vs. Intuition• Sensory: (S)
– Facts, details, and realities– Lives in the Present– Memory recall rich in details and past experiences– Have straightforward speech - Are more realistic – Want clear and concrete information
• Intuition: (N)– Seek understanding in patterns, context,
connections and theory– Are more future oriented– Admire creativity, imaginative – see possibilities– Focus on ideas & the big picture– Comfortable with ambiguous, roundabout
thoughts
Thinking vs. Feeling• Thinking
– Search for facts and logic to make decision– Objective, Direct– Analytical and systematic– Naturally critical– Motivated by achievement
• Feeling– Employ personal feelings and impact on
others to make decision– Warm & friendly– Sensitive & diplomatic– Try hard to please others– Are motivated by being appreciated
Judgment vs. Perception• Judgment
– Are serious and formal– Are time conscious– Like to make plans– Work first, play later– Like to finish project best
• Perception– Playful & casual– Unaware of time or date– Like to wait-and-see– Play first, work later– Like to start project best
What is your MBTI?
• ISTJ• ISFJ• INFJ• INTJ• ISTP• ISFP• INFP• INTP
ESTP ESFP ENFP ENTP ESTJ ESFJ ENFJ ENTJ
Extraverted(E) / Introverted (I)
Sensing (S) / Intuitive (N)
Thinking (T) / Feeling (F)
Judging (J) / Perceiving (P)