knowledge engineering
DESCRIPTION
Knowledge engineering. GDS. 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide. 40,000 Internet Distribution Systems (IDS) may use GDS * Expedia, TraveloCity etc - PowerPoint PPT PresentationTRANSCRIPT
Knowledge engineering
GDS
600,000 Travel Agents use the GDS to find and book hotels & flightsUsed by IATA approved Travel Agents world wide
40,000 Internet Distribution Systems (IDS) may use GDS * Expedia, TraveloCity etc
* IDS “May” pull content from GDS giving a single point of control for multiple channels
This very powerful feature is however being depreciated as IDS opt for direct contracts with hotels
Global Exposure!!
Knowledge engineering
GDS
Started By American Airlines to let travel agents book flights (1964*)Worlds airlines joined. All system networked togetherExpanded to include hotels (1988 chains via Thisco switch)
The reservation is sent to the hotel. It is immediately available to the travel agent via the GDSand to the hotel via the GDS agent CRS (Generares and partner system (arcRes)
Travel agents search for hotels using asecure computer terminal connected to one of the 4 GDS channels- Amadeus – Galileo – Sabre – Worldspan
Each GDS displays your hotels current rates and availability
300 million reservation per month
1964* SABRE: Semi-Automated Business Resrch Environment. The larges non government database in the world
Knowledge engineering
GDS information is also available to display and book on 1,000’s of travel sites like Travelocity
Knowledge engineering
GDS NEWORK
GDS-CRS Rep Eg: Reserv, Unirez, Utell (Pegasus)Synix.. etc… and Genares
600,000 Travel Agents use the GDS to find and book hotels & flights
40,000 Internet Distribution Systems (IDS) may use GDS *
Interfaced to your back office management/accounting and front office reservation and web
Knowledge engineering
GDS BENEFITS
A Global Bookings Channel
Global Marketing – exposing you to the global travel market
Administration – manages rates on multiple channels - integrates with backoffice, front office
.
Knowledge engineering
GENARES GDS-CRS
Combining over 35 years of experience in the hospitality reservation technology industry, GENARES has developed the
first truly integrated third party central reservation system for
the twenty-first century
Complete open specification and interfaces
for 3rd party integration, using XML format
The youngest and fasting growing GDS integration company
Highly recommended by existing clients
.
Knowledge engineering
GENARES RECOMENDATIONS Hi Ian, GenaRes is one of the best GDS providers I’ve worked with within my 27 year in the industry! In over two years now, our volume of business percentage has grown through bookings via the GDS. I have been assigned my own support account manager and we have over the years established sucha great working relationship. She is always here for me and also when I’m out of the office she is thecontact person regarding any issues with loading rates, opening/closing the system etc. Although the property can control basically everything own their own through the easy GenaRes system; my accountmanager has always proven to be our second hand person.
This is what I call a great support team!! Thanks Ian and I’ll be on my way to Barbados to pick up that Rum Punch!! Call on me anytime and be well. Best Regards, Clayton C.ChanningReservations/Revenue Manager- flatotel.com646-756-7952
And many more
.
Knowledge engineering
Genares - full featured CRS
Reporting
Agents Commission Tracking
IntegrationRoomMaster, IQ Ware, RSI, AutoClerk, * Opera,* Check Inn, PMS Solutions/Innkeeper, Expedia Quick Connect, ezyield
& arcRes
Knowledge engineering
Integrated with AXSES ArcRes
for fast, easy setup & management
RoomMaster, IQ Ware, RSI, Check InnExpedia Quick ConnectAutoClerk*, Opera,* PMS Solutions/Innkeeper*
* In development
.
.
Knowledge engineering
GDS and arcRes – easy to use & powerful
Just a click away
Easy navigation on your arcRes home page
.
.
Knowledge engineering
arcRes - Register GDS with a Click
Registering – switch and contract online for easy access and process
Automatically generate letter and contracts with a click – no paperwork!
.
.
Knowledge engineering
Load GDS rates and Content using arcRes info
We don’t know of a GDS that is as easy and as cost effective to setup
Takes all info in arcRes and formats it for GDS
Allows you to save an edit for as long as you want
Saves time and improves content
Knowledge engineering
Generes GDS Marketing – Key Partners
40,000 travel Sites (IDS)May pick up GDS content
Participation in worldwide trade shows
–NBTA–HITEC–HEDNA–All (GDS) conferences–WTM (World Travel Mart), attendee only–ITB, attendee only–ResExpo
•RFP consortia participation
•Private GDS chain level branding programs
Knowledge engineering
GDS as Channel Manager
IDS pull from GDS (sometimes exclusively *)Some have Direct (net rates) contactsMany do both
IDS Net Rates Contract 25 - 35% Barbados Hotels pay for placement(loss of contract = loss of position)
Marketing Constraints
Being on GDS may not eliminate need to manage direct contract (net rates) with companies like Expedia
Genares offer ‘IDS Direct’ like Expedia Quick connect
40,000 travel Sites (IDS)May pick up GDS content
* priceline
.
Knowledge engineering
AFORDABLE GDS ….. 5% GDS rep fee
GDS Setup $150 - arcRes time saver load $ 50 -Pass through $ 5.75 -GDS Rep 5%- minimum monthly maintenance fee is $25.00- ODD monthly connection fee is $25.00
WebsitearcRes Bookings (i) $ 0Dynamic rates arcRes $ 75arcRes channel Management option $ 2.00
Agent Commission (TACS)per reservation to GDS $ 0.45 per reservation to Perot Systems $ 0.55
.
Knowledge engineering
AFORDABLE GDS ….. Just Got Better!!
Combined with arcRes for
- one of a kind marketing
- full service
- easy GDS setup
- savings
.
Knowledge engineering
arcRes Interactive services Increase bookings by 25%
ThemesSpecials channelPre-made packagesGroups managementDynamic rates & accom.CMSAffiliate marketing
Reservations Booking engine
BookingsBarbados channel
Search engine
Comparison Shopping
Dynamic packages
* Bookable Advertising!
GDS Global Distribution
750 3000 / 1500 3750
.
Knowledge engineering
Dynamic Bookable Advertising –
rates
quotes
Full shopping cart cost and compare**** huge increase in bookability***
.
Knowledge engineering
Dynamic Bookable Advertising –
quotes
Cost Compare of all point select. Quotes, invoice, save, book
.
Knowledge engineering
Dynamic Bookable Advertising –
Linked to website if advertising
- no rates
- no quotes
- no shopping
- no consistent information
NOT Bookable xx
.
Knowledge engineering
Dynamic Bookable Advertising – everywhere!!
Soon. A bookable map for every arcres advertisier.
>>>>>>
.
Knowledge engineering
Advertise - Search – Shop – Buy …. Blur >> The Perfect Storm
“Each element in the search-shop-buy triumvirate is undergoing a period of intense innovation, making each increasingly significant, yet interdependent. In fact, searching, shopping and buying – once distinct terms describing different behaviors – are blurring at a furious pace”. - Philip C. Wolf, President and CEO, PhoCusWright Inc.
AXSES is there. We have already integrated advertising with all phases of the shopping cycle. This gives you complete flexibility in revenue and marketing models; including any mix of transaction, commission and subscription.
Focus direct sales – facilitating distribution
Interactive advertising works! Travelers stay longer and use all options
.
Knowledge engineering
arcRes-GDS PACKAGE
Interactive advertising works! Travelers stay longer and use all options
- twice as affordable
GDS setup Credit $300PACKAGE Discount $700Bookable-ads on Barbados.orgRealHolidays Dynamic Packaging (RH)
BookingsBarbados (BB)ResortSearch, Comparison ShoppingQuotes and BookingsOwn Bookings engine (no commissions)
You can’t be without it
Pay gds setup/ we credit it and give 50 % off on balance
Saves $1000
Applies full GDS costs $300Full RH Cost $500Plus 50% on remainder
Knowledge engineering
arcRes GDS PACKAGES - combinations
Saves $450
Applies full GDS costs $300Plus 50% on remainder
Non hosted - clients pay additional $250 setup and $250 pa – 50% $250
Search, comparison shopping quotes, reservations, bookingsDynamic packaging, Bookable-ads
Search, comparison shopping, quotes, reservations, bookingsBookable-ads