knowledge management

8
BAM241 - Session 5 Viv Palmer– [email protected] Welcome to Business and Management Knowledge Management and Collaborative Working

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Page 1: Knowledge Management

BAM241 - Session 5Viv Palmer– [email protected]

Welcome to

Business and Management

Knowledge Management and Collaborative Working

Page 2: Knowledge Management

• To discuss project documentation

• To set clear objectives for your team project and know what tasks you need to complete

Today’s Objectives

Page 3: Knowledge Management

What you know in your context

What I know in my context

"...the politics accompanying hierarchies hampers the free exchange of knowledge.

People are much more open with their peers. They are much more willing to share and to listen.” Lord John Browne

Peer Assists – Sharing what we know

Action

What weboth know

What’spossible?

Page 4: Knowledge Management

Peer Assists - how they work

What I know

What you knowWhat’s

possible?

What weboth know

Actions

Page 5: Knowledge Management

Too many possibilities for action?

Important to Get the Right Mix

“Group-think”restricts possibilities

I know

You

kno

w

Page 6: Knowledge Management

Viv will talk through the project requirements and lead you through the documentation.

Then….

In your teams:

• Read through the details about the project

• Prepare resources for publishing by end of session

• Set up questions on message board ready for feedback

• Start working on any documentation for project and publish to planning group

Knowledge Exchange Project

Page 7: Knowledge Management

Portia Group Tools: All members have editing rights to all tools

Calendar

Message board: Try not to delete as evidence for assignment

Chat:

Files: Post up your documentation for project

Links

Photos

News

Announcements – These delete after 6 days!

Email

Collaborative Knowledge Tools

Page 8: Knowledge Management

You will need to plan your time effectively to achieve all your project’s objectives.

Remember to ensure that you have all resources ready that are required for the session/ week, including any software requirements to avoid wasting valuable time.

Time Management