knowledge management system in the team
DESCRIPTION
TRANSCRIPT
Pramita Wardani 1140003121
Knowledge and Competitive Advantage Personal
Assignment:
GREAT MINDS LIKE
TO THINK THE TEAM, Knowledge Management System
What is THE TEAM doing?
THE TEAM is one of the UK’s most effective integrated design agencies focused on delivering brilliant and brave ideas.
THE TEAM Clients :
Ideas
Creativity Practical Expertise
The Design Process
The Creative Process: • Consultation • Meetings • Questionnaire • Proposal • Research
&Design Concept • Selection and
Approval • Development • Approval and
progress • Final overview
and quality check • Project wrap up
How they implement
KMS?
The Team Digital Internal website of knowledge sharing
Online CRM System Helps to track the relationship with the customers
Internal Messaging Tools
People Finder Application to find the right person to do particular projects
Creative Councils Sharing Knowledge between employees
What are
the impacts?
Budgets Market Research
1 2 3
Profit
Culture Open-minded
4 5 6
Up-to-date information
What are
the challenges?
Rapid changing of design trends Hard to translate idea to words Design is art
How does it work?
PROJECT
INTERNAL ACTIVITIES EKSTERNAL ACTIVITIES
EVALUATION
Knowledge Sharing
Kick off Meeting
The Team Wiki
The Team Digital
Benchmarking
Final Overview
Quality Check
External Events
The Creative Council
PORTAL Library E-learning
theTeam. Knowledge Management Framework
The Team. Evaluation Tools
Concept
Quality
Suitability from the first
brief
Content, Design Mood
Paper Materials, Video Specification
Channel The Creative Council
theTeam. 4 modes knowledge creation
Tacit to Tacit Knowledge Sharing Kick off Meetings
Tacit to Explicit The Team Wiki
E-mail Blast
Explicit to Explicit The Team Digital
Explicit to Tacit E-learning
Library
Knowledge Management System at The Team
Pramita Wardani | 1140003121
Great minds like to think