Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

Internal Quality Assurance at FINHEEC

Matti KajasteAdvisor

10. huhtikuuta 2023 Matti Kajaste2Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

FINHEEC with one slide only

Independent expert body since 1996

Council of 12 people and Secretariat of 11

" ..to assist HEI's and the Ministry of Education in matters related to evaluation."

Evaluations: Audits of Quality Assurance Systems of HEI's Centres of Excellence in Education Thematic evaluations

Enhancement-led evaluations

10. huhtikuuta 2023 Matti Kajaste3Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

Starting points for the QA

Dual purpose: Develop FINHEEC activities Conform to the ESG

Int'l recognition to also FINHEEC's audits

Learning from HEI's QA-systems: Make it light Keep it simple Involve everyone

10. huhtikuuta 2023 Matti Kajaste4Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

However..

Secretariat of only 11

-> easy to manage quality without a system

10. huhtikuuta 2023 Matti Kajaste5Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

However...

Had blind spots (interaction with stakeholders etc.)

Need to show the quality of evaluations

10. huhtikuuta 2023 Matti Kajaste6Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

FINHEEC's QA-system

ProcessesGoals Results

FeedbackThe Law

Action Plan

Coherence is a must

10. huhtikuuta 2023 Matti Kajaste7Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

Efficient and well-managed

enhancement-led evaluations

Clear and relevant evaluation reports

New, usable ideas for HEI development, good practices and

comparative information

Strengthening of the culture of continuous

development in HEIs

Close contacts to the field and to national

and int'l stakeholders.

High-quality seminars and training services. Active co-operation with stakeholders.

Gathering and disseminatinginformation from the field and

trailblazing in evaluation matters

Strengthening of the societal impact of

Higher education evaluation

Equal treatment of HEIs, Independence and

expertise in the Council

HE

Is a

nd e

valu

atio

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takeholder co-operation

IQA and culture of continuous

development

Pioneer of evaluations

Basis for operations

Stable and inspiring working environment

Competitive and high-quality

Higher Education

10. huhtikuuta 2023 Matti Kajaste8Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

The Cycle

Plan

Ask

Implement

Use

• Action plans• Budget• Working plan

• Feedback questionnaires• Indicators• Self-evaluations of Secretariat and Council• External Evaluation

• On internal development days of the Secretariat and Council• Service Log

• Changes to documents• Updating processes• Summary of activities

10. huhtikuuta 2023 Matti Kajaste9Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

Feedback questionnaire

Using Webropol web-based software

From each HEI taking part and evaluation teams

Key indicators linked to HEI answers

10. huhtikuuta 2023 Matti Kajaste10Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

ExamplesFrom a HEI:

From experts:

10. huhtikuuta 2023 Matti Kajaste11Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

Results of 2008-2009

All evaluations: Average

FINHEEC communications and guidelines were clear.3,3

Sufficient time was reserved for the various parts of the evaluation.

3,1

The feedback given by the auditing group wasrelevant and useful.

3,4

The FINHEEC auditing group was professionally competent.

3,4

The audit criteria were clear and wellfunctioning.3,0

Collection of the audit material was very useful for the development of our activities.

3,4

Scale: 1-4

10. huhtikuuta 2023 Matti Kajaste12Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

Experiences

Pressure to build QA-system from HEIs-> Completes the National QA-system

Pictures will be misinterpreted in numerous ways

May be difficult to limit the QA-system

Must involve all, including the Council members from beginning

10. huhtikuuta 2023 Matti Kajaste13Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

10. huhtikuuta 2023 Matti Kajaste14Korkeakoulujen arviointineuvosto — Rådet för utvärdering av högskolorna — The Finnish Higher Education Evaluation Council (FINHEEC)

More experiences

Outside help useful, but often costly

Could consider asking HEIs..

Should consider what kind of QA system helps to develop the Agency?