kou-chan 2014

Total Solutions in Outsourcing

Introduction

Kou-Chan Knowledge Convergence Pvt. Ltd. was constituted in the year 2001, was incorporated under the provisions of Companies Act, 1956 with the Registrar of Companies Karnataka, Bangalore. Kou-Chan’s core competencies are: HR & Manpower Outsourcing. Recruitment & Staffing at all level.

Technical support in developing, managing and maintaining IT & Software.

Technical support in VSAT, Networking and Telecom towers installations, O&M Services in Telecom.

Logistics & Warehousing Management.

Management Consultancy in project implementation.

Administration and managing service support for business functions.

Our Main Objectives

Kou-Chan is a professionally managed organization, engaged in providing specialized services to its clients having head office in Bangalore and its branches located in Mumbai, Delhi, Chennai, Hyderabad, Ahmadabad and resident representatives at other location. Kou-Chan’s main objective is to provide the quality support services backed with timely deliveries relating the all the functions of business activity mainly technical and non-technical in the following sectors: Telecom sector.

IT and Software Industries.

Logistics and Warehouse Management.

Service industry mainly concerning Recruitment, HR and Manpower Outsourcing.

Main Business Activity

HR; Staffing, Recruitment & Outsourcing HR support services in the related functions. Recruitment and Staffing ( For all levels positions and technical & non- technical

profiles ) Manpower Outsourcing or activity Outsourcing ( For all levels positions and

technical & non- technical profiles ). Training & career development services. Payroll processing , salary disbursement and other related activities Compensation & Benefits management like medical and insurance & workman

compensation. Statutory compliance services like ESIC, EPF, PT & IT. HR Audit, Labour Law compliances and management support services in HR and

personnel. MIS Reporting & Data Management.

Specialized service in Recruitment……

Recruitment, Selection, and Process of out sourcing; The selection & appointment of an associate is confirmed only after, the concerned manager or the officials of CLIENT

COMPANY approves and clearance is given to out source the candidate.

The terms of appointment such as salary and the term of appointment is decided as per the job profile provided by Client Company. Even, the benefits other than the statutory one will have to be approved by the authorized HR Manager of Client Company.

After the interview process is completed, Kou-Chan will facilitate the issue of the OFEER LETTER I and other requirements as determined by the concerned HR manager of Client Company

After the issue of engagement letter is issued and the selected candidate will asked to submit all the documents and testimonials required to complete process induction . Kou- Chan will do the due verification of documents and also the Reference check of the candidate .

Kou-Chan’s has developed a good customer base and gained a reputable position in the market by providing quality service support with timely deliveries as committed. Kou-Chan’s client base in IT & Telecom recruitment is as below:

Sungard Solutions Private Limited | IT & Software | Bangalore. Exeter Solutions Private Limited | IT & Software | Bangalore. Delloite India | IT | Bangalore. Infinite Computer Solutions | IT, Software & Telecom | Bangalore, Hyderabad, Chennai, Mumbai, Hyderabad &

Gurgaon. Airtel, Tech Mahindra, Alcatel Lucent and Tata Tele Services | Telecom & IT | PAN India.

Our other Services

I: IT, Software, Technical Support

Software & Web Application Development & Support. Domain Name, Email & Web Hosting Solutions.

II VSAT & Networking, O&M Services.

Technical support services for pre & post installation and maintenance activities for VSAT.

Technical support services for Telecom & IT - Enabled application Support. Telecom tower installation & up gradation work. TSP & 3G up gradation and installation. Annual Maintenance of Telecom Tower.

III: Logistics, Warehouse & Material Management. Warehouse management & inventory control. Distribution & Supply Chain Management related services. Spares & Material movement services. End to end solutions to Procurement & Purchase.

Other Services

IV: Administration and managing service support for business functions. Service support for activities relating to sales & marketing and services to customers. Tele - marketing and call center operations. Customer relationship management. Receivable management, realization of revenue, Inventory controlling, vendor

management. Admin Support for Asset Management including AMC, repairs & movement of assets

and record maintenance. Insurance claim Vendor Management. V: Managed services for project implementation and maintenance. Service support for Project and working capital finance, preparation and appraisal of project reports and providing other related service support on: Asset acquisition & deployment on turnkey model. Project funancing & ficibility report. MIS Reporting & Data Management.

Features of Our Services

Provide Need based solution and support: Kou-Chan possesses all the requisite resources to provide the best business solution

and service support for all process and non-process enabled activities of its client companies engaged mainly in Telecom Services, Information Technology, Logistic, FMCG, Computer Software and Service Industry.

Cost effective & upgraded level Service:

Kou-Chan’s exclusive services will enable its client companies to control the operating costs and will provide strength to focus their activities to enhance performance and productivity. Kou-Chan believes in providing quality service at all time and it has the requisite expertise and competencies to handle all kinds of functional/process activities.

Features of Our Services

Kou Chan’s services are Broad based, of varied range & covers all level of business activity:

Kou-Chan’s operation are wide spread across India and is extending the dedicated and professional service support while acting as an extended arm of client’s organization to achieve the results with desired perfection.

Long term Relationship & alliance for mutual benefit: Kou-Chan is totally committed to provide customized services to conform the

requirements of its clients and will aspire to establish long-standing association.

Quality services & Promptness in deliveries: Kou-Chan profoundly believes in prompt & fast service deliveries backed with

continuous improvisation in quality.

Business Process Outsourcing

Explanatory note on Business Process Outsourcing In today's world every business enterprise has to decide on a business strategy "To accept or not to accept" the BPO model. In future the main issues of business activity to do more and better business ….and the issues before the management to take decision on the following: How do we best outsource to do our job? What should we outsource? What are our core strengths and what we should do in a focused way? Who should be our BPO associate and what are the strengths of our associates? What are the inadequacies in our internal working strength and resources? It is something every business enterprise should contemplate with broad dynamism & judiciously adapt to the BPO concept to succeed and grow in business. Outsourcing has great value addition and will add strengths effectively to the large business enterprises in managing the organization competently. Many corporate now days have adopted this Business Model in greater proportions and are successfully managing their business on global scale. Kou Chan assures successful alliances for creating a better future and long term relationship: Commitment and deliveries to the assigned task. Better understanding of expectation of performance and service deliveries. Placing of right personnel who are suitably trained to carry out the job. Mobilize all the required resources on continuous basis to ensure success. Ability to tackle obstacles. Effective supervision, communication and reporting systems. Review and performance evaluation at all levels.

Advantages of Outsourcing

Reduces and controls operating costs. Allow HR and Management to focus on core activities of the company. Minimizing supervision cost & time. Availability of capital funds and reducing interest liability. Share risks. Relief from administrative burdens. Adopting effective tools and system in managing business. Limit fiduciary, audit, and litigation risks and liabilities. “Better, faster, cheaper”.

Board of Directors

The promoters of Kou-Chan are qualified professionals having integrity and immense experience in the field of corporate finance & administration in the industries like Tele-communication, IT, Logistics, Construction, Engineering & Pharmaceuticals. We believe in providing dedicated and prudent service support to establish credibility & goodwill of the company.

Mr. V S Bilgi: Chief Promoter Director, Bangalore A Commerce Graduate, A Fellow Member of the Institute of Chartered Accountants of India, Member of the

Institute of Company Secretaries of India and Law Graduate. He has gained long and rich experience in various companies like Kirloskar Electric Co. Ltd., Chokhani International-New Delhi, Continental Group-New Delhi, Bharti Telecom Corporate Office-New Delhi, Wipro BT and Bharti British Telecom-Bangalore.

He was CFO of Airtel Ltd and with the support of and help of Airtel promoter directors along with Mrs. L.V.Bilgi

promoted this company and has gained strength in providing professional services in HR & project Management in Telecom, Logistics & Warehouse operations.

Ms. L V Bilgi: Promoter Director, Bangalore A Gold medalist with postgraduate in commerce from Bangalore University and Bachelor degree in Education.

She was associated with Bishop Cotton Girls School, Bangalore and also worked as honorary Secretary of the Tech to the Future of teachers club "Prerna" sponsored by Intel India.

Being one of the Promoter Director she is now heading the operations and administration of the payroll and HR department of the company at Bangalore.

Board of Directors

Mr. Nagraj S Bilgi: Additional Director, Mumbai A Commerce Graduate, with Post graduation degree in Law, Associate member of Institute of Company

Secretaries of India and the Institute of Chartered Accountants of India having a long experience in the field of Corporate Finance and legal and now is in charge of project management and customer relationship support services .

Organizational Strength

Kou-Chan’s organizational strength is comprising of 80 + professionally qualified & experienced personnel to provide dedicated service to various customers.

Directors & Promoters

Presidents and Vice presidents

General Managers

Sr. Managers/Managers

Officers/Executives

Support Staff

3

1

1

15

45

15

Our Offices

Mumbai A-7, Ground Floor, Gundecha Onclave, A Wing, Khearnai Road, Saki Naka Junction, Andheri East, Mumbai – 400 072. Tel. : 022-28516121 Mobile : 09820947421 Email : [email protected]

Kolkata 160/40/1, Prince Anwar Shah Road Lake Gardens, Kolkata – 700 054. Mobile : 09910109966 Email : [email protected]

Corporate Office # 205, Brigade Gardens, 19, Church Street, Bangalore – 560 001. Tel. : 080 - 41122580, 41122581 Email : [email protected]

Delhi 287, Ground Floor, Partap House, Sant Nagar, East of Kailash, New Delhi – 110 065. Tel. : 011- 41648280 Mobile : 9873194873, 9910109966 Email : [email protected]

Bangalore 29, 1st Floor, First Main Road, Nehru Nagar, Seshadripuram, Bangalore – 560 020. Mobile : 09036009344 Email : [email protected]

Chennai New No.3, Old No.17, 2nd Floor Aranganathan Subway Road, Kaveri Nagar, North Saidapet, Chennai - 600 015 Tel. : 044-42823419 Email : [email protected]

Present Client List

S.No Client details Services provided 1 Airtel and its various divisions like AES, ABTS (and its

erstwhile group of companies’) All india level. Telecom Net work Services

1.Recruitment & Manpower outsourcing, 2.VSAT network Installations & Maintenance activity, 3.Ware house managements. 4. Software applications development for DTH operations for MIS and HR activities

2 Indus Towers Limited Telecom towers installation leasing and hiring to telecom service providers and net work service support

1.Telecom Tower installing and networking 2. 3G up gradation service i.e. support P1 activity and O&M serv 3. Man power out sourcing

3 Tata Tele services TTML and TCISL Delhi Telecom services

Recruitment and Manpower outsourcing

4 Tata Sky Mumbai DTH & TV Entertainment Services

Recruitment Providing Man power for DTH services

5 Tech Mahindra Pune Telecomm Network solutions

Recruitment of technical resources and manpower outsourcing and project management activity services for O&M activity for Telecom tower maintenance

Present Client List

S.No. Client details Services provided

6 DB Schenker German MNC with its HO at Gurgaon and New Delhi Ware House operations Logistics and freight forwarding

Recruitment of resources and manpower outsourcing at their various locations and ware houses

7 Crompton Greaves Ltd and CG Lucy switch gears Private Limited Nashik Manufacturing Electrical Industrial and consumer Products.

Recruitment of Technical resources and manpower outsourcing at their works locations at Nasik

8 UT Worldwide Limited a Korean MNC Chennai Ware House operations Logistics and freight forwarding


9 TW metals Private Ltd Bangalore Aviation Industry and providing components for maintenance of aircraft

Recruitment of resources and manpower outsourcing at and managing ware house operations

10 Weiss Rohlig a French MNC Chennai Ware House operations Logistics and freight forwarding


11 MTNL Mumbai Telecomm Network solutions

Telecom Tower installing and networking Man power out sourcing

12 Delloite (formerly AF Fergusson & Associates) Bangalore Management services and consultancy

Recruitment of resources and manpower outsourcing

13 Baby Oye –Nest Child Care. Mumbai E- commerce in to supply of child care and welfare product


Other Clients

Exeter software Private Limited Bangalore (Manpower Outsourcing) Infinite Computer Solutions Ltd Bangalore (software and manpower

Outsourcing) Sungard Solutions Pvt. Ltd. Bangalore. (Manpower Outsourcing) Hoya Lens ( P) Ltd. – Chennai for PAN India services (Manpower

Outsourcing) Heterogeneous Communication Technologies – Chennai – (Project

Management Services In Telecom Network) AMC Cookware Private Ltd .Bangalore – Consumer durables.

(Manpower Outsourcing and Logistics) Ellucian Solutions Private Limited – Bangalore (Manpower Outsourcing) Cottage Industry Exposition Ltd – Bangalore (Manpower Outsourcing) Comviva Tech Mahindra – Gurgaon & NCR (Manpower Outsourcing)

Previous Client List

S.No Client details Services provided

1 WIPRO Limited, Bangalore IT and networking systems

Support services Manpower outsourcing, network Installations & Maintenance activity and AMC Renewable & receivables management

2 IBM Global Services, Bangalore & New Delhi IT and networking systems

Project management services, Support services Manpower outsourcing for Software applications and development , network Installations & Maintenance activity, projects in Telecom sectors .

3 Alcatel Lucent, India Guragaon Telecom Networking and allied services

Project management services, Support services Manpower outsourcing, network equipment Installations & Maintenance and other project management activities.

4 Viom Network Ltd ( Formerly WTTIL belonging to Tata Group ) Mumbai Telecom Networking services and allied services in Telecom Tower building and operating

Project management services, Support services Manpower outsourcing, network equipment Installations & Maintenance and other project management activates.

5 Maersks Logistics Private Limited Subsidiary Mumbai Mearsk Liners MNC Ware House operations Logistics and freight forwarding


6 Ceva Logistics, UK Chennai and Mumbai Ware House operations Logistics and freight forwarding


Previous Client List

Larsen & Tubro Ltd. – Mumbai.

Heinz India Pvt. Ltd. – Mumbai.

Maersk Logistics (P) Ltd. –Mumbai & Bangalore

Hinduja TMT Ltd. Mumbai

UTI Bank – Mumbai

SCT Software Solutions. – Bangalore.

Mascon Technologies. – Bangalore.

Blue Dart Express Ltd. – Mumbai & Delhi.

TNT India Private Ltd.

Trans Continental Freight Services – South Korea

Mahanagar Gas Ltd. – Mumbai.

TUV South Asia (TUV SUD Group)

Perstrop India Ltd – Sweden

Yasham Group Of Companies Chemical industry

THANK YOU

kou-chan 2014

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