8/10/2019 KTA. Results

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The SAS System

The LOGISTIC Procedure

Model Information

Data Set WORK.DVORE

Response Variable Knowledge_to_Assist_You__ID_ Knowledge to Assist You (ID)

Number of Response Levels 5

Model generalized logit

Optimization Technique Newton-Raphson

Number of Observations Read 44368

Number of Observations Used 879

Response Profile

Ordered

Value Knowledge_to_Assist_You__ID_

Total

Frequency

11 16

22 26

33 67

44 190

55 580

Logits modeled use Knowledge_to_Assist_You__ID_='1' as the reference category.

Note:43489 observations were deleted due to missing values for the response or explanatory variables.

Model Convergence Status

Convergence criterion (GCONV=1E-8) satisfied.

Model Fit Statistics

Criterion

Intercept

Only

Intercept

and

Covariates

AIC 1728.549 873.588

SC 1747.665 1045.625

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8/10/2019 KTA. Results

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The SAS System

The LOGISTIC Procedure

-2 Log L 1720.549 801.588

Testing Global Null Hypothesis: BETA=0

Test Chi-Square DF Pr > ChiSq

Likelihood Ratio 918.9611 32

8/10/2019 KTA. Results

3/5

The SAS System

The LOGISTIC Procedure

Effort_Put_Forth_Han 5 1 1.4773 0.9787 2.2785 0.1312

__of_Interactions_to 2 1 0.8156 0.4255 3.6745 0.0553

__of_Interactions_to 3 1 0.5826 0.4301 1.8348 0.1756

__of_Interactions_to 4 1 0.4249 0.4461 0.9074 0.3408

__of_Interactions_to 5 1 0.4632 0.4519 1.0505 0.3054

Understanding_Issue_ 2 1 1.7033 0.6755 6.3585 0.0117

Understanding_Issue_ 3 1 1.5641 0.6705 5.4410 0.0197

Understanding_Issue_ 4 1 3.4827 0.7302 22.7494

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The SAS System

The LOGISTIC Procedure

Odds Ratio Estimates

Effect Knowledge_to_Assist_You__ID_

Point

Estimate

95% Wald

Confidence Limits

Effort_Put_Forth_Han 2 2.814 0.411 19.274

Effort_Put_Forth_Han 3 3.780 0.572 25.003

Effort_Put_Forth_Han 4 4.533 0.671 30.626

Effort_Put_Forth_Han 5 4.381 0.643 29.831

__of_Interactions_to 2 2.261 0.982 5.205

__of_Interactions_to 3 1.791 0.771 4.160

__of_Interactions_to 4 1.529 0.638 3.667

__of_Interactions_to 5 1.589 0.655 3.854

Understanding_Issue_ 2 5.492 1.461 20.640

Understanding_Issue_ 3 4.778 1.284 17.784

Understanding_Issue_ 4 32.546 7.780 136.153

Understanding_Issue_ 5 474.043 104.063 >999.999

Having_Appropriate_C 2 0.710 0.277 1.818

Having_Appropriate_C 3 1.228 0.552 2.731

Having_Appropriate_C 4 1.898 0.816 4.414

Having_Appropriate_C 5 3.719 1.510 9.159

Following_Through_on 2 0.968 0.254 3.696

Following_Through_on 3 0.889 0.234 3.383

Following_Through_on 4 1.370 0.336 5.583

Following_Through_on 5 1.842 0.428 7.928

Resolving_Issue_in_R 2 0.817 0.176 3.791

Resolving_Issue_in_R 3 0.989 0.225 4.357

Resolving_Issue_in_R 4 0.944 0.207 4.304

Resolving_Issue_in_R 5 0.943 0.202 4.401

Overall_Issue_Resolu 2 0.620 0.219 1.759

Overall_Issue_Resolu 3 1.026 0.376 2.799

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8/10/2019 KTA. Results

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The SAS System

The LOGISTIC Procedure

Overall_Issue_Resolu 4 0.995 0.346 2.866

Overall_Issue_Resolu 5 1.731 0.567 5.288

Experience_with_Esca 2 5.364 0.871 33.042

Experience_with_Esca 3 5.158 0.856 31.078

Experience_with_Esca 4 4.893 0.788 30.395

Experience_with_Esca 5 5.005 0.785 31.905

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