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    Characteristics of NPM by Christopher Hood

    1. Profesionalism in public sector

    2. The existence of performance standard and

    performance measure

    3. The emphasis on control of output andoutcome

    4.

    Split of organization unit

    5. Competition in public sector

    6.Adoption of private sector management style

    into public sector

    7. Discipline and economic used of resources

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    Characteristics of NPM by Mathiasen (1999)

    1.

    A closer focus on results in terms of efficiency, effectiveness, and quality of

    service

    2. The replacement of highly centralized, hierarchical structures by decentralized

    management environments where decisions on resource allocation and

    service delivery are made closer to the point of delivery

    3. The flexibility to explore alternatives to direct public provision and regulation

    that might yield more cost-effective policy outcomes

    4.

    A greater focus on efficiency in the services provided directly by the public

    sector, involving the establishment of productivity targets and the creation of

    competitive environments within and among public sector organizations

    5. The strengthening of strategic capacities at the center to guide the evolution of

    the state and allow it to respond to external changes and diverse interests

    automatically flexibly, and at least cost.

    Adoption of Business Sector Management Style

    Private sector

    management model

    Need to be efficient and competitive

    Cost Efficiency &

    Effectiveness

    Competitive

    Flexible

    Adaptive

    Responsive

    Customer Focus

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    Reinventing Government by David Osborne &

    Ted Gaebler

    1. Catalytic Government: Steering Rather Than Rowing

    2. Community-Owned Government: Empowering Rather Than Serving

    3. Competitive Government: Injecting Competition into Service Delivery

    4. Mission-Driven Government: Transforming Rule-Driven Organizations

    5. Results-Oriented Government: Funding Outcomes, Not Inputs

    6. Customer-Driven Government: Meeting the Needs of the Customer, Notthe Bureaucracy

    7. Enterprising Government: Earning Rather Than Spending

    8. Anticipatory Government: Prevention Rather Than Cure

    9. Decentralized Government: From Hierarchy to Participation and

    Teamwork

    10. Market-Oriented Government: Leveraging Change Through the Market

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