kx-ns300 basic specification rev 0.2 september 6, 2013 this document explains basic specification of...

KX-NS300Basic Specification

Rev 0.2 September 6, 2013

This document explains basic specification of KX-NS300 version 1.This document explains basic specification of KX-NS300 version 1.It is recommended to know basic specification of KX-TDA100D andIt is recommended to know basic specification of KX-TDA100D andKX-TDA600 before reading this document. However it is not requiredKX-TDA600 before reading this document. However it is not requiredto know KX-TDE, KX-NCP and KX-NS1000 before reading this document. to know KX-TDE, KX-NCP and KX-NS1000 before reading this document.

Specifications are subject to change without notice.Specifications are subject to change without notice.

Panasonic System NetworksPanasonic System NetworksPBX SE team PBX SE team

Document for Technical and Sales TrainingDocument for Technical and Sales Training

3

Hybrid IP-PBX

Pure IP-PBX

KX-NCP500

Max. 68 Ext.KX-TDE100

Max. 256 Ext.KX-NCP1000

Max. 108 Ext.

KX-TDE200

Max. 256 Ext.

KX-TDE600

Max. 992 Ext.

Sta

nd

ard

Hig

h-e

nd

KX-NS300BX

Max. 128 Ext.

KX-NS1000

>/ 1,000 Ext.

SOHO Mid. to large office

FY2014 Merchandising Plan

KX-TEM824BX

Max. 24 Ext.KX-TEB308BX

Max. 8 Ext.

KX-TDA100DBP

Max. 128 Ext.

KX-TES824BX

Max. 24 Ext.

DISCON

DISCON

DISCONNEW

4

Support for various features enhances business productivity. The KX-NS300 offers a Unified Communication System and it is suitable for small to medium sized businesses.

Cost Saving

Customer Satisfaction

Improved Work Efficiency

• Expandability

• Backwards Compatibility

• IP Networking

• Built-in DISA

• Call Centre Solution

• Communication

Assistant

• Wireless Solution

• Cellular Phone Integration

• Voice Mail Solution

KX-NS300BX

Why NS300?

5

11. Expandability

KX-NS300 has expandability with optional cards and expansion cabinets. - 48 Analog CO or 4 PRI/E1 with 6 Analog CO - 128 SLT with 2 Digital PT or 64 SLT with 66 Digital PT (without D-XDP) You do not need to discard KX-NS300 to increase capacity in future.

KX-NS 300

KX-NS 320

KX-NS 320

KX-NS 320

KX-NS 300

KX-NS300 without option

6-CO + 2-DPT + 16-SLT

KX-NS 300

KX-NS 320

KX-NS 320

KX-NS 300

KX-NS 320

KX-NS300

6-CO + 2-DPT + 16-SLT

6-CO 16-DPT or SLT

KX-NS320 is connected with KX-NS300 using dedicated cable (3m).It is like KX-TDA600 and KX-TDA620 connection.

32 SLT 64 SLT 96 SLT 128 SLT

CostSaving

6

1,000 Extensions

12. Expandability

Capacity can be increased to 1,000 extensions using KX-NS300 version 2 software with KX-NS1000. (Hardware of KX-NS300 version 2 is same as version 1.) You do not need to discard KX-NS300 to increase capacity in future.

KX-NS 300

KX-NS 320

KX-NS 320

KX-NS 320

CostSaving

KX-NS 300

KX-NS 320

KX-NS 320

KX-NS 320

KX-NS 300

KX-NS 320

KX-NS 320

KX-NS 320

100 % FeatureTransparencylike TDA600and TDA620

KX-NS1000

Max. 15 KX-NS300 with KX-NS320 can be slave unit of KX-NS1000.KX-NS1000 works as “KX-TDA600”. KX-NS300 with KX-NS320 works as “KX-TDA620”.

Version2

IP Network

7

13. Built-in for Main Cabinet

You can save cost because required hardware is built-in for KX-NS300.- 2-ch DISA or Simple VM (Simple VM specification is same as ESVM2 card on OPB3 card of KX-TDA100D.)

- Digital PT 2-port (+ 2 D-XDP)- SLT 16-port with caller ID and message waiting - Analog CO 6-port with caller ID Analog CO can be used for paging port or external BGM port. - 2-ch internal BGM (WAV file can be saved.) - LAN port (10/100 Base TX) / USB port- Power supply / External battery port

to KX-NS320 LAN Analog CO DPT 3-RJ45 1-RJ45 3-RJ45 for 6-ch 1-RJ45 for 2-DPT

Power failure transfer for 2 ch (CO-1/2 to SLT1/2)

SLT5-RJ45 SLT 1-2 / SLT 3-4 SLT 5-8 / SLT 9-12 SLT 13-16

CostSaving

RS232 is not supported. SMDR is available using LAN.

8

14. Built-in for Expansion Cabinet

Built-in hardware for KX-NS320 is as follows.- SLT 16-port with caller ID and message waiting- Power supply / External battery port- Connection for KX-NS300 main cabinet Cable to KX-NS300 is packed.

to KX-NS300 Power Failure Transfer SLT 1-RJ45 2-RJ45 for 4-SLT 5-RJ45 for 16-SLT

CostSaving

9

15. Compatibility for Telephone

KX-NS300 has compatibility with Analog PT and old Digital PT.

You do not need to discard KX-T74xx / KX-T75xx Digital PT for KX-TD series PBX such as KX-TD816 and KX-TD1232, when you upgrade PBX to KX-NS300.

Optional DHLC4 card is required to connect Analog PT orKX-T74xx / KX-75xx Digital PT. KX-NS300 with 3 x KX-NS320supports 8 DHLC4 cards for 32 these phones.

KX-NS320

16-SLT

DHLC4

DHLC4

KX-NS 300

APT KX-T77xx

Old DPT KX-T74xxKX-T75xx

New DPT KX-T76xxKX-DT3xxKX-DT5xx

IP Phone KX-NT265KX-NT3xxKX-NT5xxKX-UTxxx

<Compatible PT>

KX-NT136, KX-NT400 and KX-HGT100 are not supported.

CostSaving

KX-NS300

6-CO + 2-DPT + 16-SLT

DHLC4

DHLC4

DHLC4 supports KX-T76xx, KX-DTxxx and SLT also.

10

Two free slots are supported for extension.Another two free slots are for trunk anddoor phone.

Each 1 card

Max. 2 cards

Max. 1 card

16. Card Installation for Main Cabinet

KX-NS300

6-CO + 2-DPT + 16-SLT (Factory Built-in)MPR

for Optional Trunk or Door for Optional Extension


Option

MCSLC16 (SLT)

DLC16 (DPT)

DLC8 (DPT)

MCSLC8 (SLT)

DHLC4 (Hybrid)

or (not “and”)

or (not “and”)SD (M/S/XS)

DSP (S)

RMT (Modem)

EXP-M(to NS320)

For example, if DLC16 is installed, other extension card cannot be installed.DLC card including default 2-ch does not support KX-T74xx/KX-T75xx.

Max. 1 card

Max. 1 card

LCOT6 (Analog CO)

PRI30 / E1

DPH2 (Door phone)

or (not “and”)

and

11

Max. 1 card

Max. 2 cards

Max. 1 card

17. Card Installation for Expansion Cabinet

KX-NS320

16-SLT (Factory Built-in)

Connectionto KX-NS300(Factory Built-in)



MCSLC16 (SLT)

DLC16 (DPT)

DLC8 (DPT)

MCSLC8 (SLT)

DHLC4 (Hybrid)

or (not “and”)

or (not “and”)

Max. 1 card

Max. 2 cards

LCOT6 (Analog CO)

PRI30 / E1

DPH2 (Door phone)

or (not “and”)

or / andMax. 2cards

LCOT6 (Analog CO)

PRI30 / E1

DPH2 (Door phone)

DPH2 (Door phone)

LCOT6 (Analog CO)

LCOT6 (Analog CO)

or

or

or

or

or

LCOT6 (Analog CO)

PRI30 / E1

DPH2 (Door phone)

12

Remote OfficeRemote Office (Branch) (Branch)

Main OfficeMain Office

IP Phone including SIP Phone can be installed in remote office without PBX. Telephone charge can be saved for call between main office and branch.

Digital PT SLT SLTDigital PT SLT SLT 101 102 103 101 102 103

VPNRouter

IP Network

KX-NT KX-NT SIP PoneSIP Pone 104 105 104 105

VPNRouter

21. IP Extension

PBX

KX-NS 300

Telephone Company

CostSaving

13

Home or HotelHome or Hotel

OfficeOffice

You can take your phone with your PC to your home or hotel. “Software for Panasonic KX-NT” can be installed to your PC.Panasonic provides UC application Communication Assistant also.

22. IP Software Phone with UC (CA) 22. IP Software Phone with UC (CA)

Digital PT SLT SLTDigital PT SLT SLT 101 102 103 101 102 103

VPNRouter

IP Network

VPNSoft

PanasonicNetwork Camera

Software phoneSoftware phonewith CAwith CA104104

Camera

KX-NS 300

You (Boss) can control employees usingsoftware phone, CA, and network cameraanytime anywhere.

BusinessImprove

14

Main Office

Remote Office

Currently you may need IP phone in remote office only.However when your business expands in future, you can install 128 IP phones in main office and remote office.

23. Capacity Expansion by IP23. Capacity Expansion by IP

DPT DPT SLT IP Phone

IP Network

Max.32IP-Phone

Additionally

IP Phone

CostSaving

DigitalXDP

Max.160SLT and Digital PT

with D-XDP

KX-NS 300

Total192

Extensions

Main Office

Remote Office

DPT SLT

IP Network

IP Phone

KX-NS 300

Max.130SLT and Digital PT

without D-XDP

XDP = eXtra Device Port

15

KX-NS 300Sydney Office Melbourne Office

Ext 20303-1234-5203

Ext 10203-1234-

5102

Perth Office

IP Network

Ext 10102-3333-4444

Ext 30508-7777-6655

Ext 20408-7777-

6666

Public Telephone Company (03)



You can use PBX to PBX H.323 Network to call extension in other PBX or customer in order to save charge of long distance call.

Customer02-8765-4321

When extension users in Melbourne or Perth dials 0/9-02-8765-4321,call is routed automatically through PBX in Sydney.- 02-xxxx-xxxx via PBX in Sydney 　　 - 03-xxxx-xxxx via PBX in Melbourne- 08-xxxx-xxxx via PBX in Perth


24. PBX to PBX Connection using IP 24. PBX to PBX Connection using IP CostSaving

16

in UKin UK

Office in IndiaOffice in India

Even when customer calls call center in UK (for example), KX-NS300 installed in your country can receive the call using SIP trunk servicewithout high cost for international call.

Following is popular example in India using KX-TDE600.KX-NS300 can support same feature.

26. SIP Trunk Service 26. SIP Trunk Service

SLTSLT

Dial 050-321-1200Dial 050-321-1200

SLTSLTDPTDPT

SIPSIPTrunkTrunk

SIPSIPProviderProvider

(050)(050)

TelephoneTelephoneCompanyCompany

IP Network

SIP PhoneSIP Phone050-123-4567050-123-4567

SIP PhoneSIP Phone050-333-4444050-333-4444

050-321-1200050-321-1200

CostSaving

17

28. Paging over DECT Phone28. Paging over DECT Phone

3F

2F

1F

(After announcement)I will go to the room.I am on the 3rd floor now.

CS

CS

CS

DECTDECTw/ headsetw/ headset

(Announcement )Can someone go to room 302?TV does not work.

OperatorOperator

EmployeeEmployee

All paged members can listen to both announcement and reply from some user. All paged members can listen to both announcement and reply from some user.

DECT w/o headsetDECT w/o headsetAnnounce from Announce from

OperatorOperator

Reply from Reply from EmployeeEmployee

AnnounceAnnouncefromfrom

OperatorOperator

Conference Group Call

Paging over Panasonic DECT phone is available for hospitality and so on using conference group call feature.DECT Phone : KX-TCA175 / KX-TCA275 / KX-TCA185 / KX-TCA285 / KX-TCA385

BusinessImprove

KX-NS 300

18

31. Optional Card for Free Slot

Model Symbol Specification

KX-NS5170 DHLC4 4-port for any Digital PT / Analog PT /CS (DPT I/F) / KX-TVM (DPT I/F)and 4-port SLT without Caller ID and without Message Waiting

KX-NS5171 DLC8 8-port for Digital PT : KX-T76xx / KX-DTxxx and CS (DPT I/F) / KX-TVM (DPT I/F)

KX-NS5172 DLC16 16-port for Digital PT : KX-T76xx / KX-DTxxx and CS (DPT I/F) / KX-TVM (DPT I/F)

KX-NS5173 MCSLC8 8-port SLT I/F with Caller ID and Message Waiting

KX-NS5174 MCSLC16 16-port SLT I/F with Caller ID and Message Waiting

KX-NS5180 LCOT6 6-port Analog Trunk I/F with Caller ID

KX-NS5290 PRI30/E1 30-ch ISDN or E1 by one card

KX-NS8188 E1 adapter on IP trunk by DSP card without activation key

KX-NS8290 PRI adapter on IP trunk by DSP card without activation key

Trunk adapter for KX-NS1000 has compatibility. This occupies IP trunk channels.

ISDN-BRI, T1, E&M and analog DID card are not supported.Pay tone feature is not available.

19

32. Optional Card on Mother Board

Model Symbol Specification

KX-NS5110 DSP-S DISA (30 ch) or VoIP (61 ch) or mixture

KX-NS5162 DPH2 Each 2 I/F for Door phone / Opener / Sensor

KX-NS3134 SD(XS) VM recording time : 40H

KX-NS3135 SD(S) VM recording time : 200H

KX-NS3136 SD(M) VM recording time : 400H

KX-NS5130 EXP-M Connection length : 3m (CAT5 cable)

KX-TDA0196 RMT Modem for remote maintenance

<SD Card>SD card is required for built-in ACD report, SMDR expansion to 40,000 calls, andrecording for UM (Built-in KX-TVM). SMDR without SD card supports 1,000 call.DSP is also required for UM (Built-in KX-TVM).

20

41. Activation Key for VoIP

IP Trunk Activation Key as Trunk I/F CardKX-NSM102 IP Trunk (SIP or H.323) 2 ch

KX-NSM104 4 ch

KX-NSM108 8 ch

KX-NSM116 16 ch

IP Extension Activation Key as Extension I/F CardKX-NSM201 Panasonic KX-NT based IP Software phone

(and KX-NT/UT hardware phone)

1 ch

KX-NSM205 5 ch

KX-NSM210 10 ch

KX-NSM220 20 ch

KX-NSM501 Panasonic KX-NT/UT hardware phone (Not including Panasonic KX-NT700)

4-ch is pre installed.

1 ch

KX-NSM505 5 ch

KX-NSM510 10 ch

KX-NSM520 20 ch

KX-NSM701 SIP hardware/software phone(including Panasonic KX-NT700)

1 ch

KX-NSM705 5 ch

KX-NSM710 10 ch

KX-NSM720 20 ch

Activation keys in this page and following pages are for both KX-NS300 and KX-NS1000.

21

42. Activation Key for PBX Feature (1)

UM (Built-in KX-TVM) Activation KeyKX-NSU002 UM : Automatic Two-way Recording by

supervisor

All supervisor user

KX-NSU003 UM : Message Backup

KX-NSU102 UM : Channel Expansion as TVM204 card2-ch is pre-installed.

2 ch

KX-NSU104 4 ch

KX-NSU201 UM : E-mail 1 mailbox user

KX-NSU205 5 mailbox user



KX-NSU299 All mailbox user

KX-NSU301 UM :

Two-way Recording by user

1 extension user

KX-NSU305 5 extension user



KX-NSU399 All extension user

<UM>SD card, DSP and AK : KX-NSF990are also required for KX-NS300.

<VoIP (explained in previous page)>DSP and AK : KX-NSF990 are also required for KX-NS300.

22

43. Activation Key for Feature (2)

PBX to PBX Network Activation KeyKX-NSN002 QSIG Network with Enhance Feature

System Feature Activation KeyKX-NSF101 3rd party CTI Interface

KX-NSA020 Multiple CTI Connection

KX-NSF201 Built-in ACD Report / Announcement of waiting order in queue

PBX Extension Feature Activation KeyKX-NSE101 Extension and Mobile parallel

feature

1 extension user

KX-NSE105 5 extension user



23

44. Activation Key for UC (Communication Assistant)

CA Activation KeyKX-NSA201 CA Pro 1 extension user

KX-NSA205 5 extension user




KX-NSA301 CA Supervisor 1 extension user

KX-NSA401 CA Operator Console 1 extension user

KX-NSA901 CA Network Plug-in 1 CA user

KX-NSA905 5 CA user

KX-NSA910 10 CA user



KX-NSA010 CA Thin Client Server Connection

24

46. Pre-Installed Activation Key for Trial

60-day trial is available before buying activation key for followings.60-day can start anytime for each feature. (not start after default clear)Trial cannot be used repeatedly. (only one time)

UM (Built-in KX-TVM) : Automatic Two-way Recording by Supervisor

UM (Built-in KX-TVM) : Message Backup

UM (Built-in KX-TVM) : E-mail (128 mailbox users)

UM (Built-in KX-TVM) : 2 Way Recording (30 extension users)

Mobile Extension (30 extension users)

CA PRO (128 users)

CA Supervisor (1 user)

CA Operator (1 user)

CA Thin Client Server Connection

3rd party CTI Interface

Multiple CTI Connection

Built-in ACD Report / Announcement of waiting order in queue

25

Activation key is required for CTI server except CA.- When other CTI server application is connected with KX-NS PBX directly, activation key for CTI (server) interface is required.- When other CTI server application is connected through CSTA MUX, activation key for CSTA MUX is required. Activation key for CTI (sever) interface is NOT required in this case.

Panasonic CA (Server)

Other Application

(Server) Panasonic CA (Server)

Other Application

(Server)

Panasonic CSTA MUX

- 2 to 4 CTSA MUX AKs are required for 2 to 4 “other application”.- KX-NS PBX does not support Panasonic PA server and KX-NCV200.- AK is not required for CA Call Accounting because this uses SMDR interface.- AK is required for application on Panasonic TAPI TSP.

CTI Server AKCSTA MUX AK

CA Client AK CA Client AKCA Basic /CA Pro etc

CTI Server AK

Not Required

CTI Server AK

Not Required

47. Activation Key - Condition

26

48. Activation Key - Condition

Following activation key for KX-NS1000 is not required for KX-NS300.

KX-NSM005 As memory for 31- 50 IP extensions

KX-NSM010 As memory for 31-100 IP extensions



< Note for KX-NSF990 >

DSP-S without KX-NSF990 does NOT work for VoIP and UM (Built-in KX-TVM). It works for DISA.

DSP-S with one KX-NSF990 works for DISA and both VoIP and UM (Built-in KX-TVM). No need two KX-NSF990.KX-NSMxxx is also required for VoIP.KX-NSUxxx is also required for UM (Built-in KX-TVM).

27

51. Location of Installation

Picture is added in October.

On Wall in 19 inch rack

Picture is added in October.

KX-NS300 and KX-NS320 can be installed on wall or in 19 inch rack.

It is required to open the top cover of cabinet to install optional cards.

Power Unit

AC Input AC100V - 240V 50/60Hz XXA

DC Input External Battery +36V DC

Power consumption 104W

ChassisDimension 430mm(W) x 88mm(H) x 367mm(D) 2U (Tentative Size)

Weight (under study ）

KX-A437X is required for KX-NS300 to use 19 inch rack.

28

Dealer’s OfficeCustomer’s Office

52. Programming

Programming is available using PT or PC.PC programming is available through LAN or modem on site and through LAN or modem from remote location.

KX-NS 300

LAN

CO / PRI / E1

RouterInternet

Telephone Company

KX-TDA0196 has to be installed in KX-NS300 to connect using modem.Port forwarding is required for router to connect through LAN from remote location.

ModemLAN

Independent maintenance port like KX-NS1000 is not supported.

Modem

29

Built-in web server supports PBX and VM all programming.- Programming is very easy because programming method is basically same as KX-TDA-TDE-NCP and KX-TVM.- It is not required to install Application (Programming Tool) because Web. MS Internet Explorer and so on are required.

Programming forPBX features

Programming forVM features

Same asTDA/TDE !!

Same asTVM !!

53. Web ProgrammingEasy

Program

30

Application (Programming Tool) is required to connect through modem. GUI and Operation for programming are same as web programming.

54. Programming Tool

NS Unified Web Maintenance Console

31

Operation for programming is same as KX-TDA100D.

55. Programming using PTEasy

Program

Program 660 works for UM (Built-in KX-TVM : Default = 500).

32

KX-NS1000 supports 1,000 extensions and built-in solution.- 1,000 IP phone or 1,000 Digital PT or 1,000 SLT or 1,000 mixture.- Built-in solution supports Voice Mail, Unified Message, Recording, Call center, Unified Communication, Mobility, Conference, One-look networking and so on.

3. KX-NS1000 Outline

IP Network

KX-NS1000Master

100 % Feature transparency like TDE600 and TDE620

KX-NS1000Slave

Built-inSolution

KX-NS8188 E1 adapterKX-NS8290 PRI adapter

1,000Extension

KX-NS0130

KX-DT w/ SLT KX-DT KX-T7xxx SLT DSS Console

KX-NT KX-UT Other SIP SIP Phone Softphone

KX-NS1000

KX-NS0130

KX-TDE620 etc

Max. 16KX-NS1000

33

101 102 103Susan Mike Tom

Customer or other Extension

11-1. Voice MailKX-NS1000

KX-NS 300

KX-TVM version 3 based Voice Mail function is built-in.Memory card, VoIP DSP card and activation key are required for fullKX-TVM function.

KX-TVM(Built-in)

Mailbox

101 104

102 105

103 :

Hello this is Tom.Please lave voice message.

KX-TVM200

Max. 24ch1,000h recordingVM Group Ext No. : 500

KX-TDA/TDE/NCP

Built-in VM

Max. 24ch400h recording for KX-NS300

1,000h recording for KX-NS1000VM Group Ext No. : 500

NoAnswer

34

<KX-NS1000 with DSP>

11-2. Voice MailKX-NS1000

(Factory Built-in) Compact Flash : 2hSame feature as KX-TVM

KX-NSU001 AK : 15hwith above Compact Flash

<KX-NS300>

(Factory Built-in) w/o SD or w/o DSP : 2hWithout SD

or without DSP 2hSame feature as SVM on OPB3 card of TDA/TDE/NCP.

KX-NS 300

KX-NS3134 2G SD card : 40h DSP is also required.

KX-NS3135 8G SD card : 200h DSP is also required.

KX-NS3136 16G SD card : 400h DSP is also required

KX-NS0135 Compact Flash : 200h

KX-NS0136 Compact Flash : 450h

KX-NS0137 Compact Flash : 1,000h

KX-TVM version 3 based Voice Mail function is built-in.Memory card, VoIP DSP card and activation key are required for fullKX-TVM function.

<For KX-NS300 / KX-NS1000 Common>

KX-NSU2xx AK : E-mail for xx users

KX-NSU3xx AK : 2-way Recording for xx usersusing PT [2-way Record] button or CA

KX-NSU102 AK : More 2-ch

KX-NSU104 AK : More 4-ch

35

Office

with VMas attached file

12-1. Unified Message (VM to e-mail)

IP Network

TelephoneCompany

Some customer leaves VMor disconnects call without VM. E-mail Server

Some customer sends e-mail.

< E-mail example for missed call >

or

KX-TVM(Built-in)

KX-NS 300

You can receive voice message as e-mail by PC at your desk or by your smart-phone anywhere immediately. Missed call w/o voice message also can be e-mailed. So these messages are unified by e-mail. You do not miss any contact from your customers, if you get e-mail. Activation key : KX-NSU2xx is required to send e-mail. Mobile

Networkor WiFi

36

You can receive voice message and fax as e-mail by PC at your desk or by your smart-phone anywhere immediately. Missed call w/o voice message also can be e-mailed. So these messages are unified by e-mail. You do not miss any contact from your customers, if you get e-mail. Activation key : KX-NSU2xx is required to send e-mail.

12-2. Unified Message (VM/Fax to e-mail)

Some customer sends fax.

Optional card : KX-NS0106 has to be installed to receive fax or send fax.One KX-NS106 supports one ch. KX-NS1000 one look network supports 16 KX-NS0106.

KX-NS1000

Office

with VM/Faxas attached file

IP Network

Mobile Networkor WiFi

TelephoneCompany

Some customer leaves VMor disconnects call without VM. E-mail Server


or

KX-TVM(Built-in)

Occupied memory for 1 minute voice message is same as approximately 28 pages fax.

KX-NS300 doesNOT supportFax to e-mail.

37

13-1. Recording

Supervisor can record call for other extension to built-in VM automatically.This is useful for call center or for reducing unnecessary call such as call to personal friend using company phone cost during working time. Activation key : KX-NSU002 is required. (KX-NSU3xx is not required.)

Extension

Customer

Supervisor

KX-NS300 can record max. 24 calls at the same time.KX-NS1000 one cabinet can record max. 24 calls at the same time.KX-NS1000 one look network supports max. 16 built-in VM in order to expand channelsand recording capacity.

KX-NS1000

KX-TVM(Built-in)

24chRecord

24chRecord

24chRecord

KX-NS 300

Easy programming and playing for supervisor using built-in web server

38

13-2. Recording - Back-up

KX-TVM(Built-in)

KX-TVM(Built-in)

WAV converter is provided by Panasonic.

Caller ID, year, date and time are included in the file name for easy search.

KX-NS1000

Back-up is available for recording to server (NAS) or USB memory automatically by schedule if maximum recording capacity is not enough. KX-NS PBX has USB port. Activation key : KX-NSU003 is required for back-up.

Back-up of system configuration data is also available using AK:KX-NSU003.

KX-NS 300

39

ICD Groupw/ Queuing table

14. Call Center - Voice message

DISAHello this is Panasonic Travel. This call isrecorded in order to improve our service.

DISA No Dial to ICDCustomer

BGM for ICD GroupWe are providing special price for trip to Japan…

Yes

NoNo

One agent becomes idle.One agent becomes idle.

Talking is recorded automatically.

KX-TVM(Built-in)

Caller can leave voice message.KX-TVM(Built-in)

<Example of waiting time> Four other people are waiting.And your expected waiting time is around 16 minutes.

KX-NS1000

Queuing order is announced using built-in VM to caller who is calling call center. Expected waiting time also can be announced using built-in VM. Caller feels that KX-NS PBX user has very professional call center. Activation key : KX-NSF201 is required.

KX-NS 300

Queuing message by DISASorry all agents are on the phone now.

Please wait for the moment.We are connecting by queuing order.Or dial 1 to leave voice message

Idle Ext?

KX-TVM (Built-in)

Four other people are waiting.

40

15. Call Center - Report

Call center monitoring and reporting are built-in. Activation key : KX-NSF201 is required. (Same as Queuing order announcement) Optional SD card is required for KX-NS300 to log 300,000 calls. Optional compact flash card is required for KX-NS1000 to log 600,000 calls. Factory built-in compact flash card for KX-NS1000 supports 10,000 calls (for trial).

<What is New from CA Supervisor?>- Graphical report, exporting to CSV and so on are supported.- Report for call center agent (extension user in ICD group) is supported.- Application installation is not required for client PC because KX-NS PBX supports this feature using built-in web server.

KX-NS1000

KX-NS 300

41

16-1. UC : Unified Communication

On the phonePC(CA) used PC(CA) not usedCA is working but PCwas not operated since Day HH:MM.

Unified Communication server (Communication Assistant) is built-in.You can select best contact method depend onother party’ status. Call extension / Call cell phone / Call home phone Leave voice message / Send e-mail / Chat

Activation key is required for CA Pro, CA Supervisor and CA Operator.

KX-NS1000

KX-NS 300

42

P2P

Branch

16-2. UC - Video Call

SIP video phone is available by P2P using H.263 or H.264.P2P for IP extension to SIP trunk is also supported. (But Panasonic HD-VC cannot be SIP extension of KX-NS1000.)

HQ

IP Network(VPN) or

SIP Video Software-phonewith USB camera

< P2P >IP Phone Type IP Ext

to IP ExtSIP Trunk

to IP Ext (*1)KX-NT300 series Yes No

KX-NT543/546/560 Yes Yes (*2)

KX-NT550 series Yes YesKX-UT series Yes Yes

3rd party SIP phone Yes Yes

IP Network

(SIP Provider)

P2P*1) Depend on specification of SIP provider, this feature does not work.*2) Software version up of NT500 is required.Customer

Yealink IP Video Phone VP-2009Fanvil D800 Android Video Phonehttp://www.fanvilphones.com/products-d800.php

for example

KX-NS1000

KX-NS 300

43

17-1. Mobility - Receive a call

When your customer calls your office phone number, both phone in office and your cellular phone can ring at the same time. Activation key : KX-NSE1xx is required for xx users.

KX-NS1000

Office

Cellular Network


EXT 101092-123-4321

EXT 102092-123-4322

(2) (3)(1)

Telephone Network

Extension 102 sets call forwarding no answer to cellularphone (080-888-7777) with “keep ringing” mode.

(1) Any CO type including cellular phone

(2) IP / ISDN / E1 / Analog

(3) IP / ISDN / E1/ Analog with reverse

080-888-7777

Dial092-123-4322

Phone number of caller (customer) can be displayed depend on specification of telephone network.This service is available by some ISDN or SIP network in Europe.

PBX has to detect “answer” of cellular, because PBX has to stop ringing of extension phone when cellular phone answers the call.

KX-NS 300

0344445555

44

17-2. Mobility - Make a call

When you call your customer using cellular phone through PBX (DISA), the phone number of your office is informed to your customer instead of the number of your cellular phone. DID number can be informed as CLIP for SIP / H.323 / ISDN. Phone number of the line is informed to cellular from telephone network for analog.

KX-NS1000

Office

Cellular Network

EXT 101092-123-4321

EXT 102092-123-4322

Telephone Network

Cellular phone can be recognized as extension (102) automatically based on pre-assigned caller ID (080-888-7777).

080-888-7777

0921234322(3) Any CO type including cellular phone

(2)(1) SIP / H.323 / ISDN / E1 /Analog regardless reverse

(2) (1)(3)

Dial PBX DISA number : 092-123-4300after DISA answer+ CO access number : 0 or 9+ Customer phone : 03-4444-5555


KX-NS 300

45

EXT 104 Mike

Office

Media Relay GW function is built-in to connect KX-NT500, KX-UT and 3rd Party SIP phone at remote location without VPN. Smart-phone user can make a call by software-phone without telephone charge.

VoIP DSP is occupied even for call between IP extensionand remote IP extension. Any extension (IP / DPT / SLT)can be paired with any other extension.

- Version up is required for software of KX-NT500 and KX-UT. - This feature is NOT supported for other Panasonic IP phone such as KX-NT300 and KX-UDT.- Blank UDP transmit capability is required for 3rd Party SIP Phone. (This condition is same as SBC router.) 　　

17-3. Mobility using IP

CellularDataServiceor WiFi

Internet

Cellular CompanyData

Service

VPNRouter

CellularVoiceService

3rd party SIPsoftware-phone in

Smart-phone(VPN is not required.)

080-888-7777as cellular

Not P2P

P2P

VoIPDSP

EXT 101 EXT 102 EXT 103

KX-NS1000

Dial 103.

KX-NS 300

104:Mike

46

18. Conference

Any extension user including software-phone in smart-phone can make a conference group call. All 32 members can talk. (Not only listen.)

software-phone in Smart-phone

*32 - Conference group number (1-8) - PIN #

Cellular phoneSmart-phone

If member cannot answer the call or member is not called because not programmed as member, they can join by PIN through DISA after one or more members answer the call.Extension user can dial PIN directly without DISA.

KX-NS1000

KX-NS 300

Telephone CompanyCellular Company

FeatureKX-NS300

without DSPKX-NS300with DSP

KX-NS1000with DSP

Recording to Built-in VM No 24 calls can be recorded.

Conference group call : Dial *32Yes (32ch) Yes (72ch)

Other conference such as PT [Conference] key *1)

*1) 32ch : 3 people x 10 rooms / 4 x 8 / 3x5 + 4x4 / 8 x 4 for example (Max. 8 people)

IP Network

47

1st KX-NS1000 in Fukuoka

*33 – Paging group number

Paging

IP Network(VPN)

Any extension user including software-phone in smart-phone can make a paging call to all PBXs connected by one-look networking. Activation key : KX-NSN001 is required for each PBX.

KX-NS1000

Paging Paging

2nd KX-NS1000 in Tokyo

Paging Paging

16th KX-NS1000 in Niseko

Paging Paging

19-1. One-look Networking

48

Master

Register

Slave

Max. 15 slave NS1000 can be registered to one master NS1000.

TDE620 is connected with TDE600 by cable.

Digital PT IP-PT

Digital PT is connected with PBX by cable.IP-PT is registered to PBX.

IP Network(VPN)

IP Network

COFukuoka

Register

KX-NS1000 one-look networking supports full feature transparencylike TDE600-TDE620 connection.- Max.16 KX-NS1000 can be connected for one-look connection.- Max. 1,000 extensions are supported by one-look networking.- Both master unit and slave unit are “KX-NS1000”.- Slave unit has to be registered to master unit like IP-PT registration. Programming is very easy because it is same as IP-PT registration.

KX-NS1000

KX-NS300 version 2 can be slave unit of one-look network.

19-2. One-look Networking

COTokyo

CONiseko

49

20. Security with Network CameraKX-NS 300

Alarm detected by sensor port of KX-NS PBX is e-mailed so that you can access network camera and so on immediately using smart-phone or PC.

Optional card : KX-NS5162 has to be installed for sensor.One KX-NS5162 supports 2-ch sensor and 2-ch door phone. KX-NS300 with expansion cabinets supports 4 KX-NS5162.

Office

IP Network


E-mail Server

or

E-mail

Both PBX and security camera can be provided by Panasonic.Other major PBX makers do not have security camera.

KX-NS1000 does not support this feature currently.

Window near meeting room was broken.

View camera. http://www.niseko.ne.jp/livecamera/

Make a paging call using SIP software-phone. Dial *3301.

50

21-3. SIP Software-phone

ConditionsWhen smart-phone receives call to cellular phone (080-888-7777 for following example), call using SIP software-phone is disconnected. This condition is based on specification of OS or SIP software-phone as application.Therefore call with extension (colleague) is recommended.Call with trunk (customer) is not recommended.

KX-NS1000

KX-NS 300

EXT 104 Mike

OfficeCellularDataServiceor WiFi

Internet

Cellular Company

DataService

VPNRouter

CellularVoiceService

3rd party SIPsoftware-phone in

Smart-phone(VPN is not required.)

080-888-7777as cellular

VoIPDSP

EXT 101 EXT 102 EXT 103

Dial 0/9-1234-5678.

Telephone Company

Not recommended

51

Room 301 = Extension 301

21-4. SIP Phone for Hotel

Two IP phones in guest room can have one extension number. If 2 IP phones are required in all rooms, KX-NS1000 can support 500 rooms with 1,000 IP phones without Q-SIG connection.Wake-up call and message waiting are supported for SIP phone also.

KX-UT670on the desk

KX-UT113near bed

KX-UT is Panasonic SIP phone. OS of KX-UT670 is Android version 2.2.Application can be developed by software vender for each hotel customer.

Any extension (IP / DPT / SLT) can be paired with any other extension.For example, SIP software-phone in smart-phone can be paired with SLT.

KX-NS1000

KX-NS 300

52

Office

22-1. Unified Message - Receive

KX-NS1000 receives Fax / VM and sends them by e-mail throughE-mail server. KX-NS1000 works as e-mail client.Gmail and Hotmail are also available for KX-NS1000.

Gmail Server

Some customer sends fax.

with VM/Faxas attached file

IP Network

TelephoneCompany

Some customer leaves VMor disconnects call without VM.


or

KX-TVM(Built-in)

KX-NS1000

KX-NS300 also supports Gmail and Hotmail for VM to e-mail or sensor to e-mail. KX-NS300 does not support Fax to e-mail.


53

Print out from application such as MS Word. Select Fax number to send.

You can send fax through KX-NS1000 without printing, when you have to contact your customer by fax.Some your customer may use only fax instead of e-mail.- One KX-NS1000 supports one channel to send or receive fax. Fax data is queued in KX-NS1000 to send fax from KX-NS1000 if channel is occupied. Automatic repeat feature of customers’ fax is useful to send fax to KX-NS1000.

- Fax driver for PC is provided by Panasonic.

Office

IP Network

TelephoneCompany

“Print-out”.

E-mail Server

Fax Driver

Fax Driver

VPN

VPNRouter

VPN has been already installed usually in order to access to e-mail server.

Customer

22-3. Unified Message - Send KX-NS1000

54

34-2. Built-in VPN

WAN / Built-in Router can support VPN (IP-SEC) feature also.This is useful when customer needs VPN network newly for one-look networking. Activation key : KX-NSN216 is required. One AK supports 16 connection.

This can be used for software-phonealso when VPN software is availablein PC or smart-phone.Max. two AKs support 32 connection.

NS1000 (+built in Router)

Router

NS1000(+built in Router)

Router

NS1000Smartphone

InternetCellular NW

IPsec VPN

　　

　　

　　

　　

　

　　　　　　　　　

　　

　　

　　

　　

　

Router

VPN

VPN

VPN

　　　　　　　　

　

VPN

KX-NS1000

KX-NS300 version 2 supports WAN by optional hardware.

Easy Installation even for VPNby Panasonic technology “VPSS”.

55

51. Activation KeyKX-NS1000

Activation key for KX-NS300 can be used for KX-NS1000.Following activation key is required only for KX-NS1000.

56

Model Name Feature Maximum Description Note

KX-NSF201Call centerFeatureEnhancement

1 AKBuilt-in ACD Report, Announcement of waiting number for queuing

*1

Centrilized Activation KeyCentrilized Activation Key

Model Name Feature Maximum Description Note

KX-NSN101 Built-in Router 1 AK Activate Router function *1

KX-NSN216IPsec (VPN)(16sessions)

2 AKActivate 16 sessions of IP-VPN (IPsec) forBuilt-in Router

*1

Note *1) 60days free trial is available. Note *1) 60days free trial is available.

Distributed Activation Key (These AK are required for each master and slave PBX.)Distributed Activation Key (These AK are required for each master and slave PBX.)

KX-NS100052. Activation Key

Following activation key is for KX-NS1000 version 3 new features.

57

Pre-installed

Model Name Feature Maximum Description

KX-NSX910Expansion AKfrom NSM005

1 AK IP phone Capacity is increased to 100ports





Distributed Activation Key (These AK are required for each master and slave PBX.)Distributed Activation Key (These AK are required for each master and slave PBX.)

NSM005NSM010

NSM030NSM099

30 50 100 300 640

NSM910 NSM930 NSM999

IP phone

NSM930 NSM999NSM999

60days free trial is NOT available. 60days free trial is NOT available.

KX-NS100053. Activation Key

Following activation key is for KX-NS1000 version 3 new features.

58

Terminal (IP-Phone)

2013 2014

KX-NT303

KX-NT305

KX-NT366

KX-NT346

KX-NT343

KX-NT321

KX-NT511P

KX-NT511A

KX-NT551

KX-NT543

KX-NT546

KX-NT553

KX-NT556

KX-NT560

KX-NT505

59

Terminal (IP-Phone)

- 6-Line Backlight LCD (NT543:3-Line)

- 24 Flexible Buttons- 2 Ethernet Port(10/100M)

KX-NT560- 4.4 inch Backlight LCD

- Self Labeling 32 Flexible Buttons - 2 Giga Ethernet Port(10/100/1000M)

KX-NT556/553

- 6-Line Backlight LCD (NT553:3-Line)- Self Labeling 36 Flexible Buttons(NT553:24)

- 2 Ethernet Port(10/100/1000M)

KX-NT546/543

KX-NT551

KX-NT511A- 1-Line LCD

- 3 Flexible buttons

- 2 Ether Port(10M/100M)

- 1-Line Backlight LCD- 8 Flexible Buttons

- 2 Ethernet Port(10/100/1000M)

Office market

Hig

h-E

nd

60

High Audio Quality

- Full Duplex Speakerphone(KX-NT560/NT55x Series/NT511A)

The speakerphone supports "full duplex“ enabling both parties to speak at the same time without their voice getting cut out.

- Supports the G.722 codec

G.722 codec provides calls with high quality and reduced stress.

- Advanced speaker design

Speakers enhance the characteristics of low frequencies and contain a high performance D-class audio amp.

- Larger acoustic chamber

The acoustic chamber reduces echo and vibration from the speaker.

Special material cone circle

Acoustic chamber

(acoustic box)

Terminal (IP-Phone)

Hands free communication

- Built-in Blue Tooth(KX-NT560 only)

Bluetooth for wireless calls using a supported headset.

- Electronic Hook Switch(EHS) Supported

By connecting an EHS headset , you can perform wireless

communication.

High Speed Communication

- Supported Gigabit Ethernet(KX-NT560/NT55x Series)

High-speed data transfer is possible.

Easy to Use Design

- Paper Label Free (KX-NT560/NT556/NT553)

Since the numbers are displayed on the screen, a paper label

is not required.

- Small footprint reduces desk space

- Longer handset curly cord

-Longer handset curly cord

-Small footprint

61

Terminal (SIP-Phone)

2013 2014

KX-UT113

KX-UT123

KX-UT133

KX-UT136

KX-UT248

KX-UT670

62

KX-UT136/133


- 6-Line Backlight LCD (UT133:3-Line)

- 24 Flexible Buttons- 2 Ethernet Port(10/100M)

KX-UT123/113

- SIP SLT- 3-Line LCD

(UT123:with Backlight)- 1 Ethernet Port(10/100M)

KX-UT248

KX-UT670

- 7 inch color touch screen Backlitght LCD- 24 Flexible Buttons

- 2 Giga Ethernet Port(10/100/1000M)

- 4.4 inch Backlight LCD- Paper less 32 Flexible Buttons

- 2 Giga Ethernet Port(10/100/1000M)

High-End

Vertical market

Office market

6363

EntranceEntrance

OfficeOffice

FactoryFactory

ReceptionReception

KX-NS300

KX-UT670

(Up to 32 sets)

Network Switch


KX-UT670 <Monitoring Solution>

Used as network camera viewer if used with Panasonic network camera

64

Terminal (Digital Analog Phone)

2013 2014

KX-DT390

KX-DT321

KX-DT333

KX-DT343

KX-DT346

KX-T7730

KX-T7716

KX-T7705

KX-T7703

KX-DT301/NT303 X

KX-DT546

KX-DT543

KX-DT521

KX-DT590

65

Unified Messaging~FAX, E-mail integration~

KX-NS1000 Version1

66

KX-NS1000 V1.1

Unified Messaging~Built-in Voice Messaging~

67

Unified Messaging is a combination of voice, data and fax.

General Overview

Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.The Unified Messaging (UM) system is built into the NS1000.

FAX MessageFAX Message

E-mail Server(IMAP4 / POP3) Customer

FAX Call

E-mailVoice Message

FAX Message

PSTN

Voice Call

E-mail

E-mailerE-mailer

Voice MessageVoice Message

Built-in UMBuilt-in UM

User

ExtensionExtension

Cellular PhoneIntegration


68

1-1 Mailbox Overview

KX-NS1000

Voice messages are saved in the corresponding Mailboxes.

Mailbox101

Ext. 101Mailbox: 101

Mailbox105

A subscriber is an extension user who has a mailbox assigned to his extension. Subscribers can play back messages saved in their mailboxes, leave messages for other subscribers, record greeting messages, and more.


2. Can leave a voice message.

1. Personal Greeting Message 3. Can play back the left message.


SubscriberSubscriberOutsideCaller

OutsideCaller

2. Can play back.

Simple Voice Mail and two-way recording example

…

1. Two-way recording

- The conversation is recorded.

1. Two-way recording

- The conversation is recorded.

Conversation

69

1-2 Voice Recording Features (1)

KX-NS1000

Mailbox101



4. Can leave a voice message to Mailbox 101.

3. Personal greeting of Ext.101 is sent to the caller.

2. Forward to UM

1. Incoming Call to Ext.101.

* Busy, No Answer, Intercept routing, etc.

* A subscriber should record his/her own greeting message before using his/her mailbox.

Simple Answering Machine Features for Extensions

By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the built-in UM, a simple answering machine feature can be operated.

The caller can leave a voice message for the corresponding extension.

Forwarding settingin advance.

Forwarding settingin advance.

70


KX-NS1000

Mailbox101



5. Can leave a voice message to Mailbox 101.

4. Personal greeting of Ext.101 is sent to the caller.

3. Redirect to UM

1. Incoming Call to Ext.101.

Voice Mail Transfer

A subscriber can transfer a call to his/her mailbox if he/she does not want to answerthe call.

2. Press “Voice Mail Transfer” button while ringing.

2. Press “Voice Mail Transfer” button while ringing.

* A subscriber should record his/her own greeting message before using his/her mailbox.

While ringing example

71


Two-way Record / Two-way Transfer / One-touch Two-way Transfer

A subscriber can record a conversation into his/her own Mailbox or another subscriber’s Mailbox while talking on the phone.

KX-NS1000

Mailbox101

…Mailbox

105



1. Conversation (while talking)

3a. Two-way Record

- The conversation is saved

in the subscriber’s mailbox.

3a. Two-way Record

- The conversation is saved

in the subscriber’s mailbox.

2. Press FF button. 2. Press FF button.

3b. Two-way Transfer

- The conversation is saved in another subscriber’s mailbox.

3b. Two-way Transfer

- The conversation is saved in another subscriber’s mailbox.

3c. One-touch Two-way Transfer

- The conversation is saved in another subscriber’s mailbox with an one touch operation.

3c. One-touch Two-way Transfer

- The conversation is saved in another subscriber’s mailbox with an one touch operation.

72

1-6 Sending Messages (2)

Message Delivery : Sending messages to other subscribers

Multiple mailboxes are grouped into a specified number of Mailbox groups.

By using Mailbox group, subscribers and callers can send voice messages to multiple subscribers at once.

KX-NS1000


105 Ext. 105Mailbox: 105

Mailbox Group : Group No. “555”

Mailbox Group : Group No. “555”

104

103

Mailbox101




Send (re

cord) a voice message

to Mailbox group (No. 555).

A message is left to Mailbox 103, Mailbox 104, Mailbox 105, at once.

73

1-7 Mailbox Options

System mailboxes for FAX Service, etc.

Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist.

KX-NS1000

Mailbox 101

…




SubscriberSubscriber

Mailbox 105

Mailbox 250

for FAX Servicefor FAX Service

Mailbox 999 for System Managerfor System Manager

74

3-2 Basic Settings : UM Group 　　　　

UM Group / Floating Extension Number (FEN)

The UM ports are used to access the Built-in UM from extensions, trunks, etc.

KX-NS1000


Mailbox

Setup -> PBX Configuration -> 3.7.2 Unit Settings

Mailbox

…

UM port1Ext. 5101

UM port2Ext. 5102

UM port24Ext. 5124

FEN; 500 (Default)FEN; 500 (Default)

UM Group ; 2 ports are available by default. Optional Activation keys will expand the ports.

UM Group ; 2 ports are available by default. Optional Activation keys will expand the ports.

Floating Extension No.Floating Extension No.

Access to the UM(Dialling the FEN);

(Playing back the messages, Forwarding destination, etc.)

Access to the UM(Dialling the FEN);

(Playing back the messages, Forwarding destination, etc.)

75


KX-NS1000 Version1

76


General Overview




FAX Call

E-mailVoice Message

FAX Message

PSTN

Voice Call

E-mail

E-mailerE-mailer



User

ExtensionExtension



77

Operation by Telephones

1-2 Operation Overview (1)

KX-NS1000KX-NS1000

FAX Machine

UMFAX Card

Extension telephones

2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX.


1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.


LAN

78

KX-NS1000KX-NS1000

UMFAX Card

Operation by PC

FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC.


LAN

Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window.


E-mail notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc.


PSTNFAX Machine


79

2-1 FAX Server Overview

Optional FAX card provides the FAX Server function on UM.

KX-NS1000KX-NS1000

FAX card

The subscriber can send the documents as a fax.


The subscriber can send received faxes to a fax extension to print them out.


Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.

The subscriber can display a fax image ofreceived fax message on the PC screen.The subscriber can display a fax image ofreceived fax message on the PC screen.

PSTN

The PBX can receive, distribute, and sendfaxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc.

Also, the FAX card is used for sending a FAX to PSTN or FAX Extension.



FAX Extension

Receiving / Distributing / Sending Faxes

* approx.

28 pages Fax message = 1 minutes voice message * approx.

28 pages Fax message = 1 minutes voice message

80

FAX Printer Driver

Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.

2-3 Method to Send Faxes

Select “Panasonic NS1000 FAX Driver”as the printer.


Select “Print” function on an application.Select “Print” function on an application.

An operation example

81

There are two types of E-mail integration.

3-1 E-mail Integration Overview

E-mail Notification ; SMTP, POP3

E-mailServerE-mailServer

KX-NS1000KX-NS1000PC

(POP client software)

IMAP Integration ; MS Outlook integration, etc.

KX-NS1000KX-NS1000 PC(IMAP4 client : MS Outlook, etc.)

UM Mailbox

Sends e-mails (Voice / FAX)using SMTP.


Voice Mail / FAX Notification using POP3


Can access the mailbox directly. (using IMAP4)


UM Mailbox

82

NS1000 sends e-mails to the corresponding users.


KX-NS1000KX-NS1000

2. Sends e-mails using SMTP.


UM Mailbox

An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.

3-3 E-mail Notification : Operation

3. Voice Mail / FAX Notification (using POP)


POP client

Non-Synchronized

1) Cannot open the mailbox directly.

2) Cannot delete the messages left in the mailbox directly.

Non-Synchronized



1. A new message is left.1. A new message is left.

83

Overview

KX-NS1000KX-NS1000

UM Mailbox

MS Outlook directly accesses to the PBX as IMAP client.No additional server is required!

3-5 IMAP Integration : Overview

Can access through MS outlook.Can access through MS outlook.

FAX message : Tiff formatVoice message : WAV formatFAX message : Tiff formatVoice message : WAV format

MS OutlookMS Outlook

E-mailVoice Message

FAX Message

Same InboxSame Inbox


MS Outlook example

Received FAX / Voice messages are stored in the mailbox of UM.The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.

84

KX-NS1000KX-NS1000

UM Mailbox

IMAP Client(e.g. MS Outlook)

Operation

With IMAP integration, subscribers can do the following:

• Play back voice messages ; The status of played messages can be changed to “OLD”.

• View received fax messages

• Save voice and fax message data to their PCs

• Delete voice and fax messages from their mailboxes on the PBX.

3-6 IMAP Integration : Operation

Synchronize

1) Can open the mailbox directly.

2) Can delete the messages left in the mailbox directly.

Synchronize



85

4-10 Printing Out Faxes (1)

A subscriber can send received faxes to another destination.

This feature can be used to send received faxes to a fax machine to print out them.This feature can be used to send received faxes to a fax machine to print out them.

Built-in UM

Mailbox 103


FAX extension

NS1000

1. Access the Mailbox.1. Access the Mailbox.

3. The received faxes are sent to the fax extension, then printed out.


2. Operation through the voice mail guidance.2. Operation through the voice mail guidance.

To print this message, press 7.

To listen to voice messages, press 1.To listen to fax message envelopes, press 2.

* Refer to the next slide for details.

Enter the FAX number, followed by [#].To print at your default FAX machine (*), press only [#].To print from your FAX telephone, press [0] [#].

86

5-5 IMAP Integration : Client Settings

Settings Points

Server InformationAccount Type :

Incoming mail server :

Outgoing mail server (SMTP) :

Logon InformationUser Name :

Password :





Password : ****************

105105

192.168.0.101192.168.0.101

IMAPIMAP

Microsoft Outlook example

smtp.ns1000.com smtp.ns1000.com

Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.


Enter the Mailbox number.(Not “Login ID” for logging into the Web MC with user profiles.)


Select “IMAP”.Select “IMAP”.

Enter the IP Address of the PBX.


87


KX-NS1000 Version1

88


General Overview




FAX Call

E-mailVoice Message

FAX Message

PSTN

Voice Call

E-mail

E-mailerE-mailer



User

ExtensionExtension



89

Operation by Telephones


KX-NS1000KX-NS1000

FAX Machine

UMFAX Card

Extension telephones





LAN

90

KX-NS1000KX-NS1000

UMFAX Card

Operation by PC



LAN





PSTNFAX Machine


91

2-1 FAX Server Overview

Optional FAX card provides the FAX Server function on UM.

KX-NS1000KX-NS1000

FAX card





Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.

The subscriber can display a fax image ofreceived fax message on the PC screen.The subscriber can display a fax image ofreceived fax message on the PC screen.

PSTN





FAX Extension

Receiving / Distributing / Sending Faxes

* approx.

28 pages Fax message = 1 minutes voice message * approx.

28 pages Fax message = 1 minutes voice message

92

FAX Printer Driver

Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.

2-3 Method to Send Faxes



Select “Print” function on an application.Select “Print” function on an application.

An operation example

93

There are two types of E-mail integration.

3-1 E-mail Integration Overview

E-mail Notification ; SMTP, POP3


KX-NS1000KX-NS1000PC

(POP client software)

IMAP Integration ; MS Outlook integration, etc.

KX-NS1000KX-NS1000 PC(IMAP4 client : MS Outlook, etc.)

UM Mailbox







UM Mailbox

94

NS1000 sends e-mails to the corresponding users.


KX-NS1000KX-NS1000



UM Mailbox


3-3 E-mail Notification : Operation



POP client

Non-Synchronized



Non-Synchronized



1. A new message is left.1. A new message is left.

95

Overview

KX-NS1000KX-NS1000

UM Mailbox

MS Outlook directly accesses to the PBX as IMAP client.No additional server is required!

3-5 IMAP Integration : Overview

Can access through MS outlook.Can access through MS outlook.

FAX message : Tiff formatVoice message : WAV formatFAX message : Tiff formatVoice message : WAV format

MS OutlookMS Outlook

E-mailVoice Message

FAX Message

Same InboxSame Inbox


MS Outlook example

Received FAX / Voice messages are stored in the mailbox of UM.The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.

96

KX-NS1000KX-NS1000

UM Mailbox

IMAP Client(e.g. MS Outlook)

Operation

With IMAP integration, subscribers can do the following:

• Play back voice messages ; The status of played messages can be changed to “OLD”.

• View received fax messages

• Save voice and fax message data to their PCs

• Delete voice and fax messages from their mailboxes on the PBX.

3-6 IMAP Integration : Operation

Synchronize



Synchronize



97

4-10 Printing Out Faxes (1)

A subscriber can send received faxes to another destination.

This feature can be used to send received faxes to a fax machine to print out them.This feature can be used to send received faxes to a fax machine to print out them.

Built-in UM

Mailbox 103


FAX extension

NS1000

1. Access the Mailbox.1. Access the Mailbox.



2. Operation through the voice mail guidance.2. Operation through the voice mail guidance.

To print this message, press 7.

To listen to voice messages, press 1.To listen to fax message envelopes, press 2.

* Refer to the next slide for details.

Enter the FAX number, followed by [#].To print at your default FAX machine (*), press only [#].To print from your FAX telephone, press [0] [#].

98

5-5 IMAP Integration : Client Settings

Settings Points





Password :





Password : ****************

105105

192.168.0.101192.168.0.101

IMAPIMAP

Microsoft Outlook example

smtp.ns1000.com smtp.ns1000.com





Select “IMAP”.Select “IMAP”.



99

1-1 System Overview

A DECT portable station (PS) is a wireless extension of the PBX.

Telephone Line

・ A CS is a cell station connected to the PBX using a telephone cable.

・ The number of simultaneous calls supported (2, 4, or 8 channels) varies by CS model.

KX-NCPAbout 30 m to 60 m

Handover

The PS will automatically switch

Between cells without disconnecting

the call .

Coverage Area

Coverage Area

PSPS

CS

CSKX-TDE

100

15-40 m

More than 1 mMore than 2 m

Office Equipment

-The PBX and CS must be at least 2 m from each other.-The CS must be installed at least 2 m away from other office equipment.

-Each CS should be 15 to 40 m from another CS.-Each PS must be at least 1 m away from a CS.

-Each PS must be at least 0.5 m away from another PS.

Indoor Only

More than 2 m

More than0.5 m

Note that a CS can not be installed outdoors.

TDE

NCP

3-1 Equipment, Distance Between Devices

Noise and electrical interference must be considered.

Noise or electrical interference may cause calls to be disconnected.

101

Thank you !

kx-ns300 basic specification rev 0.2 september 6, 2013 this document explains basic specification of...

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