kyyba sap center of excellence

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www.kyyba.com We make the impossible possible

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Page 1: Kyyba SAP Center of Excellence

www.kyyba.com

We make the impossible possible

Page 2: Kyyba SAP Center of Excellence

Professional Staffing Resources for Professional, Engineering, Design, Technical, IT

Certified Minority Business-NMSDC in the US

Provide ERP Services, Remote Infra services, Application services, Knowledgeservices through on-premise, remote and hybrid delivery models

Founded in 1998

Provide Services to Automotive/Manufacturing, Aerospace, Energy, Retail, Finance,Insurance, Healthcare & Consumer Goods MarketsOperating Locations:Global Headquarters in Farmington Hills, MI., US Hub in New JerseySupporting 25 States – Business offices in Canada and Mexico, India offering 24 hour supportOff-Shore Development Locations in Chennai, Trichy, Mumbai, Bangalore & Hyderabad

Entrepreneurial, Resourceful, Agile and Technology Oriented

Growth Oriented Company with over 350+ Employees and $35M in Revenue

Corporate Overview

Kyyba is a Global Provider of IT and Engineering Services that enable customers toimprove their competitive advantage and focus on their core competencies

We make the impossible possible

Page 3: Kyyba SAP Center of Excellence

Kyyba was honored by Crain’s Detroit Business has one of the coolest places to work inMichigan. Ranked #14, we were recognized for our culture, flexible scheduling, and circularversus hierarchy management.

MI 50 Companies To Watch- Kyyba was recognized as a 2013 MI 50 CTW winner for theirsubstantial growth over the years even during tough economic times.

Corp! Magazine Michigan Economic Bright Spot Winner 2012 & 2013– Awarded for being aprofitable company over the years even in tough economic situations.

INC. 500/5000 2008-2013 – This award was presented to Kyyba over the past five years forbeing one of the fastest growing privately held businesses. Our rapid growth has beencelebrated as we have overcome tough economic situations

Detroit News/ Free Press – Kyyba was featured as a good company in an article for theDetroit Free Press. Our fast growing company is matching the needs of the U.S. auto industrycome back.

Future 50 of Greater Detroit – Awarded in 2002, Detroit Regional Chamber of Commercerecognized Kyyba for outstanding contribution to Metropolitan Detroit through sales andemployment growth for our 3D Solutions Company.

AwardsWe make the impossible possible

Page 4: Kyyba SAP Center of Excellence

NMSDC – Certified Minority Business Enterprise (MBE) and member of the National MinoritySupplier Development Council. Kyyba has held this honor for many years. Kyyba prides itselfon being a minority owned business that works with many minority owned business as partof our own Supplier Diversity program

Automation Alley- Michigan’s largest technology business association, connectinggovernment, business, and education to drive the growth of Southeast Michigan’s economy.In 2013 Kyyba was awarded a grant from the Automation Alley Technical TalentDevelopment Program (TTDP) which allows us to train new and incumbent employees.

Asian Pacific American Chamber of Commerce- APACC fosters the empowerment of AsianAmericans and stimulates economic growth for both Asian and American businesses, locallyand globally.

ISO Certified (India) – ISO is the international recognized standard for establishing a qualitymanagement system applicable to any manufacturing and service organization

Microsoft Gold Partner – For over four years, Kyyba has been recognized at the highest levelof technological excellence, marketplace impact and satisfaction of customers throughMicrosoft products and services

IBM Advanced Business Partner – As an advanced business partner, Kyyba has demonstrateda high level of skills and market success. We are committed to maintaining a prosperousbusiness relationship with IBM

AffiliationsWe make the impossible possible

Page 5: Kyyba SAP Center of Excellence

We make the impossible possibleKyyba Global Locations

Kyyba IT (P) Ltd.Trichy, Tamil Nadu

India

Kyyba Inc.(World HQ)

Farmington Hills, MI Kyyba Inc.(Kyyba Hubs)Parsippany NJ

Kyyba Inc.Toronto

Kyyba Inc.Mexico

Kyyba IT (P) Ltd.Mumbai, India

Kyyba IT (P) Ltd.Bangalore , Karnataka

India

Kyyba IT (P) Ltd.Hyderabad, Andhra Pradesh

India

Kyyba IT Pvt Ltd.,Chennai, Tamil Nadu, India

Page 6: Kyyba SAP Center of Excellence

Vision @ Kyyba Strategic Direction

VISION @ Kyyba SAP aka SAPEAN

To become the best and most trusted partner ofour client enabling synergy of their technologicalinvestments and strategic business valuepowered by innovation, intelligence and insightfor seamless process integrity.

We make the impossible possible

Page 7: Kyyba SAP Center of Excellence

Mission @ Kyyba Strategic Direction

MISSION @ Kyyba SAP aka SAPEAN:Deliver ERP centric bottom-line solutions to clients at sustainablebudgets & guaranteed ROI for quantifiable growth andmeasurable value.

Ongoing commitment for Emerging Technologies, Applications & UniqueServices

Partnership with top-tier ERP OEMs Building CoEs for proto-types and POCs on E-2-E ERP Solution & Services Align to client/prospects business pain areas to work on projects in building

clients KPIs for quantifiable improvements Work on long-term bottom-line initiatives bringing ERP potential for

leveraging clients already invested in SAP

We make the impossible possible

Page 8: Kyyba SAP Center of Excellence

Kyyba Core ValuesKyyba pledges to the continued delivery of quality services and are committed tounderstand the business needs and enable you to stay competitive.

Value - We are committed to teamwork where every employee is a valued member,treated with respect and rewarded for their efforts. We value our clients as partners andbelieve in value-driven, long-term relationships both with our employees and with ourclients. The hard work, personal commitment and result-oriented attitude of ouremployees make our efforts and relationships rewarding.

Passion - We show pride, enthusiasm and dedication in everything that we do. We arepassionate about winning and delivering superior quality products and services.

Excellence - At Kyyba we approach every service with enthusiasm and energy. We strivefor excellence, ensure quality and bring value in everything we do. We pursue our projectand goals to the best of our abilities and attempt to better every skill to attain ourbusiness objectives.

Empowerment - We aim to empower our talented and endowed people to take theinitiative, to take prudent risks, make tough decisions and do what's right.

Happiness - We believe happiness is an important part of life inside and outside of thework place and we aim to make our clients happy as well as our team members. We feelhappiness is essential if we want to reach our true potential.

We make the impossible possible

Page 9: Kyyba SAP Center of Excellence

We make the impossible possibleKyyba SAP COE Framework

Internal COE charterKYYBA

Center of excellence

CRM

SCM

FSCM/EIM

HCM

ABAP

NETWEAVERTechnology

Solutions

BusinessSolutions

Expertise Building Client Specific Prototypes Process DefinitionMethodologies/Tools/Templates Knowledge Management Best Practice sharing Reusable components Functional / Technical Support for projects

KYYBACenter of excellence

COE charter

PMOProcess CustomizationProcess Improvement

TechnologyDelivery team SupportBuild POC/New technology Adoption

Knowledge ManagementKnowledge Capture/ReuseNew team Member Induction

PMO

New Technology

KnowledgeManagement

Page 10: Kyyba SAP Center of Excellence

We make the impossible possibleKyyba SAP CoE Composition

Worldwide headcount of 500 including 60 SAP consultants, with a composition of 20% in India and

80% Rest of the world.

Industry and product competency focus - SAP BAiO, SAP ByD, SAP SUP, SAP EIM Solutions, SAP

Industry solutions Automotive, Education, Media & Entertainment, Public Services, Healthcare & Life

Sciences, Insurance, Manufacturing, Financial Services, SRM, CRM, NetWeaver

SAP RolloutServices

ImplementationServices

Pre ImplementationServices

UpgradeServices

SupportServices

ABAP DevelopmentServices

Process ConsultingServices

SERVICE PORTFOLIO

Page 11: Kyyba SAP Center of Excellence

Team @ Kyyba

A global IT and Engineering Services company,headquartered in Michigan US and offices inthe US, India and Canada

CRAIN’s Cool Places to Work in Michigan Corp! 2013 Michigan Economic Bright Spots 2013 Michigan 50 Companies to Watch An INC 5000 company for 6 years in a row 400 global employees in US and India, 5

delivery centers in India and 3 in the US andCanada

We make the impossible possible

Page 12: Kyyba SAP Center of Excellence

We make the impossible possibleKyyba SAP Practice – Lines of Service

• Help Desk• Functional Support• Technical Support• Application Maintenance• Basis Support

• Programming Services• Configuration Services• Testing

• Configuration Services• Programming Services• Data Conversions• User Manual• Training Manual• Authorization• Testing

• Template Design• Data Conversions• Regression Testing• User Manual• Training manual• Authorization• Testing

• Configuration Services• Programming Services• Data Conversions• User Manual• Training Manual• Authorization• Testing

• NetWeaver• Mobility• Portal• Middleware• BI• xAapps• .Net• SharePoint

Line of Service• Dedicated Practice Leaders

• Competency Development

• Tools & Methodologies

• Training

• Project Management

• Change management

Page 13: Kyyba SAP Center of Excellence

We make the impossible possibleKyyba Rainbow – Lines of Business

CPG, WHOSALEDISTRIBUTION & RETAIL

GOVERNMENT & PUBLICSERVICES

TELECOM & MEDIA MINING & OIL AND GAS

AUTOMOTIVE

MANUFACTURING

KYYBA INDUSTRY PRACTICE

Page 14: Kyyba SAP Center of Excellence

Kyyba SAPean – Focus Areas

Businessprocessconsulting

Business BestPractices

Qualityconsulting

ERP SCM CRM SRM PLM

ApplicationManagement &Support End to End

Implementation

GlobalTemplate &Rollout withVersionUpgrade

CustomDevelopment

Tools &Methodologies

CONSULTING

Enterprise Integration

SAP SOLUT IONS

We make the impossible possible

BAiO / BYD / Suite

Page 15: Kyyba SAP Center of Excellence

SAPean® – Team Kyyba Core Competence @ SAPWe make the impossible possible

CompanySize

Necessary functionality for smallcompanies or for branch offices oflarge enterprises

SAP Business One(10-100 employees)

Full integrated solution, easy toself-configure for mid-sizedcompanies

SAP Business ByDesign(25 - 500 employees)

Full functionality pre-configured,(mainly based on SAP ERP + SAPBI), for mid-sized companies

SAP Business All-in-One(10 - 2500 employees)

Full functionality, for largerenterprises, implementation mightbe restricted to sub-solutions

SAP Business Suite

(> 2500 employees)

Business Process Complexity

Product Value Proposition

BAiO

BYD

B1

Page 16: Kyyba SAP Center of Excellence

Kyyba @ Technical PracticeWe make the impossible possible

SAPean

SAP CustomDevelopment

StaffingServices

ABAP Factory

GlobalDelivery

ITInfrastructure

Services

BusinessConsulting

Page 17: Kyyba SAP Center of Excellence

Kyyba @ StaffingWe make the impossible possible

Some organizations have by design fallen into the trap ofaddressing the need for changing techno-functionalcompetencies in IT professionals by severing individualswith “skills the company feels it no longer core to theirbusiness,” and replacing them with resources who arecompetent in the areas imperative to the company’scurrent business focus. This, however, can be a very costlystrategy. Studies show that replacing an employee cancost more than three times the employee's annual CTC.Initially, this may seem a bit overstated to someorganizations, but it begins to make sense when one takesinto account, all of the direct and indirect cost associatedwith terminating and hiring new employees. Kyyba has aestablished network of professionals in more than 120countries having access to more than 150000 skilledresources worldwide. We offer our clients followingstaffing services on contract Resources for short and long duration Resource Backfill Project Team Lease

Page 18: Kyyba SAP Center of Excellence

Kyyba @ Business Consulting ServicesWe make the impossible possible

System Implementation, Support & Operation

System Design & Development

IT Strategy & Architecture

Business ProcessRe-engineering

CorporateStrategy

Corporate Strategy Formulations

IT Assessment & Policies Formulation

Strategy Development & Design

Corporate Restructuring

IT Audit & Security

Quality Consulting

Change Management

Program & Project Management

RFP Development & Evaluation

Performance Optimization

Page 19: Kyyba SAP Center of Excellence

Kyyba @ KRIMSON® / IT Infrastructure ServicesWe make the impossible possible

Midrange & Distributed Server Server Consolidation Storage Consolidation Data Center Management Disaster Recovery Planning Backup & Recovery Hosting Services Security Design & Optimization Messaging Infrastructure Web Infrastructure Support Help Desk Services Desktop Support Apps Management Services Service Desk Customization Custom Infrastructure Development Network Infrastructure Design, Implementation & Support

Page 20: Kyyba SAP Center of Excellence

Kyyba @ ERPWe make the impossible possible

Outsourcing, Administrations &Operations

Custom Configuration & Development,EnterpriseIntegration, Enterprise Data Mgmt & Portals

E2E Implementations, Version Upgrade, BI Solutions

Global Template & Rollouts, Consolidation

Business & IT Strategy Process Optimization, EnterpriseService Architecture

Post Implementation Services

Integration & Development

Implementation & Upgrades

GlobalizationSolutions

StrategicConsulting

Page 21: Kyyba SAP Center of Excellence

End to End Implementation @ KyybaWe make the impossible possible

Process Mapping

Solution Architecting

System-Process Maturity Matrix

Business/System Impact AnalysisBusiness Analysis

Best Practices

IT Enabler/ SolutionImplementation

Understand Client’s BusinessContext Vision & Goals

Identify key process steps. Validateand Finalize processes

Map Processes – Define NewTo-Be Processes & Validate

Solution Design to enable newbusiness processes

P la n l o n g -t e r m c a p a c i t y

D e v e lo p s h o r t -t e r m v o lu m e

f o r e c a s t

D e v e lo p m a c r ov e h i c l e

s c h e d u le

T o t a l G l o b a l O F S y s t e m s 1 2 2

G M N A O F S y s t e m s

A u t o b o o k

C D R ( C u s t o m e r D e l i v e r y R e p o r t i n g )

C D R S ( C u s t o m e r D e l i v e r y R e p o r t i n g - C a n a d a )

C O M S ( C a n a d ia n O r d e r M a n a g e m e n t S y s t e m -O r d e r E n t r y S y s t e m )

C O M S ( C o r p o r a t e O r d e r M a n a g e m e n t S y s t e m )

D C S ( D e a le r C o m m u n ic a t i o n S e r v i c e s - C a n a d a )

D D M ( D i s t r i b u t i o n D a t a M a r t )

D e m a n d S e n s in g 1 . 0

D I D ( D e a le r I n f o r m a t i o n D a t a b a s e )

D R A S ( D e l i v e r y R e p o r t i n g a n d S t o c k )

G l o b a l O r d e r F u l f i l l m e n t P r o c e s s e s

G l o b a l O r d e rF u l f i l l m e n t S y s t e m s

V o l u m e F o r e c a s t i n g a n d M a c r o V e h i c l eS c h e d u l i n g

Detailed Implementation plans

Roll-out of the new solution

Prioritize potential strategies basedon organization readiness,capabilities and Business / SystemsImpact

Competitive Assessment inRelated Processes

Benchmark to identifypotential improvementopportunities (if any potentialimprovements exists)

DevelopSupplyChainStrategy&CostCommitments

DevelopSupplyChainStrategy&CostCommitments

Manage

Supplier

Capacity

Manage

Supplier

Capacity

Manage

Supply

Chain

Plan

Manage

Supply

Chain

Plan

Ensure

Pre-productio

nMaterial

Availabilit

y

Ensure

Pre-productio

nMaterial

Availabilit

y

Manage

Constraints &Exception

s

Manage

Constraints &Exception

s

1.0 2.0 3.0

4.0

Execute

Material

FlowPlan

Execute

Material

FlowPlan6.0

Develop

Master

Productio

nSchedule

Develop

Master

Productio

nSchedule

5.0 7.0

VEHICLE ASSEMBLY

Supply Operations - Process Architecture

2

No. of Containers

EstimateContainer

TypeSpecial

Container?

Estimate Costper Container

Validate CostPer Container

Calculate LoopSize

Establish InitialContainerization

Budget

Monitor BudgetAssumptions

Estimate StandardContainer

ReplacementFactor

Yes

No

LCR's ByAssy Plant &Vehicle Line

MakePrograms

Assumptions

2

2

2

2

EXCEL

ProgramTransportation

Budget

TransportationMode

DesignAnalysis

Process(DAP)

Plant Constraints

ContainerCosts

Part Mathdata

1

CPAD

1

ContainerType

DetermineFacility

Constraints

ProgramContainerization

Budget

2 2

3.0 Develop Supply Chain Part Plans3.1 Develop Inbound Transportation Plan

Identify existing system capabilities & assess process / systemmaturity

Page 22: Kyyba SAP Center of Excellence

ABAP Factory Near shore/Offshore ODC Activities

*ODCs Proposal => INDIA – Mumbai - Bengaluru - Chennai – Trichy - Hyderabad

We make the impossible possible

Page 23: Kyyba SAP Center of Excellence

Custom DevelopmentWe make the impossible possible

Onsite Work Register

Functional Design

Offshore Work Register

Acceptance Test

FD Review & Technical Design

FD/TD Review

Coding / Unit Testing

Program Design Doc

Team Lead Approval

Sign-off Client BASign-off: TA

TL + Developer

Code Review / CTP

Sign-off

Final Signoffwith Client

Onsite Activities Offshore Activities

offshore Team Lead

Client Coordinator(Requirements)

Pseudo-code to Client& feedback

End Users End Users End Users

Client Approval

Page 24: Kyyba SAP Center of Excellence

Production Support ModelWe make the impossible possible

CurrentServices

_

Fully Onsite

Due Diligence KnowledgeTransfer

Transition Steady State

Scoping

Project Plan

Set up Team

Infrastructurerequirements

AcquireKnowledge

•Business•Transactional•Process

Methodology•Self study•Discussions•Classroom•Case Study

Pilot Objects

New Team –Move to FrontCurrent Team –Provide Support

Phased Moveto Offshore

OffshorePilot Objects

Agree on process

Agree on SLA’s

Complete MoveTo Offshore

Retain minimalOnsite Team

Deliver ServiceFrom Offshore

ContinuousImprovement

Onsite Off shoreCurrentOnsite team New Team

Page 25: Kyyba SAP Center of Excellence

Kyyba Success @ Chrysler Corporation

Kyyba has been delivering professional staffing services to ChryslerCorporation for over 10 years across the US and Canada.

Kyyba is currently providing over 200 full time staffing resources as wellas managing a group of supplemental suppliers to cover all the skill setsand requirements.

Kyyba meets and exceeds all the Chrysler Corporation’s expectations andactivity metrics on a regular basis.

Kyyba resources support multiple skills sets in Engineering, Design,Information Technology, Technical and Professional categories

Kyyba is Chrysler’s Largest Certified Minority (MBE) Staffing Supplier. Wesupport their minority spend requirements and have our own internalsupplier diversity program giving business and opportunities to otherminority companies.

We make the impossible possible

Page 26: Kyyba SAP Center of Excellence

Challenges: help desk management time to delivery - solutions to the problems being

logged multi - lingual / multi - site / multi - org help desk availability

Existing Problems language timely delivery - solutions end user management

Case Study: Fortune 500 Manufacturing Organization

Page 27: Kyyba SAP Center of Excellence

Case Study: Fortune 500 Manufacturing Organization

Solution Proposed: global help desk - India / stringent SLAs 24x7 availability (functional, technical, DBA

and Unix) remote logging support Off-shore Reports and Forms customizations

Benefits end user management time & cost advantage - off-shore facility /

help desk

Page 28: Kyyba SAP Center of Excellence

We make the impossible possibleOur Clients

Page 29: Kyyba SAP Center of Excellence

Next Steps/Contact

O.V. Arun Kumar(91) 9391744490 / (91) 9014558255Kyyba IT (P) Limited [email protected]

ChennaiIndia Kyyba IT (P) Ltd.1B Shyams Garden,Door No.10 Khader Nawaz Khan Road,Nungambakkam, Chennai-600006, TNPhone: (91) 044-45036114

TrichyDD12, 4th Cross, Annanagar,Tennur, Trichy-620017, TNPhone: (91) 431-2791568

Corporate (Head Quarters)US Detroit28230 Orchard Lake Road,Suite 130Farmington Hills, MI 48334Phone: (248) 813-9665

New Jersey2001 Route 46, Suite 310Parsippany, NJ 07054Phone : (973) 409-4052

Kyyba Inc. USA

We make the impossible possible