l02 global marketing environment

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    Global MarketingEnvironment

    Session II Global Marketing

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    Marketing Environment: An Overview

    Consists of all factors external to an organization

    Affect the organizations marketing activities.

    Largely uncontrollable, although marketers can

    influence some of them.For example,

    cannot control population trends, economic

    conditions, or laws once passed,

    but it can have some influence on political processes,technological developments, and competitive

    situations.

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    Why Study It?

    identifying the important elements of themarketing environment for their

    organization

    assessing current and likely futurerelationships between these factors

    developing effective strategies for a

    changing environment Has become more complex as it change

    rapidly and unpredictably

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    Why Study It?

    creates opportunities or threats in two basicways changes in the marketing environment can directly

    affect specific markets (can make markets larger orsmaller or create new)

    changes in the marketing environment can directlyinfluence specific marketing activities

    Bottomline:

    marketers need to understand the marketingenvironment to be able to make good decisions

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    Identifying Market Opportunities and Threats

    use environmental scanning

    to identify important trends, and

    determine if they represent present or future

    market opportunities or threats

    consists ofidentifying relevant factors and

    assessing their potential impacton the

    organizations markets and marketing activities

    simpler to say than do

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    Environmental Scanning Approach

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    How to analyze market environment?

    One way to deal with a volatile marketingenvironment is to use the seven key marketing

    perspectives

    These perspectives are at the interface between

    the controllable marketing circle and theuncontrollable marketing environment

    The perspectives work both ways:

    they guide both a marketers outwardevaluation of the environment, and

    inward response to the environment through

    marketing decisions

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    Marketing Environment

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    Social Environment

    Includes all factors and trends related togroups of people, including their number,

    characteristics, behavior, and growth

    projections 2 important components of the social

    environment:

    The demographic environment, and The cultural environment

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    Demographic Environment

    refers to the size, distribution, and growth rate ofgroups of people with different characteristics.

    people from different countries, cultures, age

    groups, or household arrangement often exhibit

    different purchasing behaviors

    Global perspective requires that marketers be

    familiar with important demographic trends

    around the world

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    Demographic Environment

    Global population size and growth one indication of potential market opportunities.

    tremendous disparity in population size andgrowth rates across countries

    population statistics make it clear that marketerscannot rely on population growth in developedcountries alone for general increases in marketsize

    largest growth markets, measured by populationsize, are in the developing countries

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    The most populous countries

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    Demographic Environment

    Global Demographic Characteristics andTrends

    Most marketers target subgroups within these

    large populations. Trends in population subgroups are therefore

    typically the most useful to marketers

    growth of the urban population

    aging of the population nature of household units

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    Cultural Environment

    refers to factors and trends related to howpeople live and behave.

    Cultural factors, including the values,

    ideas, attitudes, beliefs, and activities ofspecific population subgroups, greatly

    affect consumers purchasing behavior.

    Thus, marketers must understandimportant cultural characteristics and

    trends in different markets

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    Cultural Environment

    Cultural Diversity Different cultural groups retain many of their

    habits, attitudes, interests, and behaviors even

    though they may migrate to other parts of the

    world Its not a melting pot but a mosaic

    Successful marketers understand the delicate

    balance between important cultural differences

    and similarities that unite different cultures

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    Cultural Environment

    Changing Roles As more women enter the workforce and

    household compositions change, typical

    household roles are altered

    Emphasis on health and fitness

    pursuit of a healthier lifestyle includes eating

    more nutritious foods, exercising regularly,

    participating in various sports activities, andfocusing on wellness

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    Cultural Environment

    Desire for convenience Changes in household composition and a

    general shortage of time underlie an

    increased desire for convenience

    Consumerism

    is the movement to establish and protect the

    rights of buyers

    need to adopt an ethics perspective will gain

    more prominence

    Increased environmentalism

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    Economic Environment

    includes factors and trends related to incomelevels and the production of goods and services

    Economic trends affect the purchasing power of

    markets

    Economy is strong enough to provide sufficient

    purchasing power for consumers to satisfy their

    wants and needs

    Economic trends in different parts of the worldcan affect marketing activities in other parts of

    the world

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    Economic Environment

    Some of the economic indicators whichare of importance to global marketers

    GDP

    Economic activity per person Economic growth

    Innovation in economy

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    Politico-Legal Environment

    encompasses factors and trends related togovernmental activities and specific laws and

    regulations that affect marketing practice

    closely tied to the social and economic

    environments

    important for marketers to understand specific

    political processes, laws, and regulations, as

    well as important trends in each of these areas

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    Global Political Trends

    international political events greatly affectmarketing activities

    One significant trend is a move fromgovernment-dominated economies and socialist

    political systems toward free market economies Another is movement toward free trade and

    away from protectionism

    Free trade trend goes beyond trading blocs and

    encompasses a globalperspective Use of embargoes or sanctions by the UN or

    individual governments to limit trade to specificcountries

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    Legislation

    must deal with laws at the international,federal, state, and local levels

    Typically fall into two categories:

    Those promoting competition among firms,and

    Those protecting consumers and society

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    Regulation and Regulatory Agencies

    Most legislations are enforced throughregulations developed by a variety of agencies,

    and marketers must often work with them

    Often these regulations are not same at all

    levels of governance

    As more firms participate in the global

    marketplace, the need for international

    regulations is emerging. One example is the International Standards

    Organizations 25-page set of quality standards

    called ISO 9000.

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    Technological Environment

    includes factors and trends related toinnovations that affect the development of newproducts or the marketing process

    Rapid technological advances make it

    imperative that marketers take a technologyperspective

    can provide opportunities for

    new-product development,

    affect how marketing activities are performed,or

    both

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    Competitive Environment

    consists of all the organizations thatattempt to serve similar customers

    Two types of competitors are of major

    concern:brand competitors and

    product competitors

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    Institutional Environment

    consists of all the organizations involved inmarketing products and services

    include marketing research firms, advertisingagencies, wholesalers, retailers, suppliers, andcustomers

    Trends in the institutional environment includereengineering, restructuring, the virtualcorporation, horizontal organizations, andempowerment

    The potential marketing implications oforganizational changes are illustrated by thetotal quality management (TQM) and downsizingtrends

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    Assignment 1

    Scan through newspapers, TV programs,journals or any other literature, and find

    out atleast one event/items related to each

    category of marketing environment and itsimplications