lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

13
Promoting Training & Performance Support Analytics @ the manufacturing workplace The Manufacturing Training Analytics (Man.Tr.A.) Maturity Model for Lace Project World Manufacturing Forum 2014 Workshop on Innovating Industry Education & Workplace Training #laceproject EU Grant Nr 619424 Fabrizio Cardinali Chief Strategy & Marketing Officer sedApta Group, www.sedApta.com LACE WP 5 Project Manager, www.laceproject.eu [email protected] #laceproject

Upload: fcardinali62

Post on 18-Jan-2015

547 views

Category:

Software


0 download

DESCRIPTION

Presentation of the LACE project for Learning Analytics Community exchange for workplace learning

TRANSCRIPT

Page 1: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

Promoting Training & Performance Support Analytics @ the manufacturing workplace

The Manufacturing Training Analytics (Man.Tr.A.) Maturity Model for Lace Project

World Manufacturing Forum 2014

Workshop on Innovating Industry Education & Workplace Training

#laceproject

EU Grant Nr 619424

Fabrizio CardinaliChief Strategy & Marketing Officer sedApta Group, www.sedApta.com

LACE WP 5 Project Manager, www.laceproject.eu

[email protected]#laceproject

Page 2: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

From the Internet of bits to the internet of things

2

Internet of Things

•Smart Machines•Industrial Internet•Embedded Sensors•Advanced Robotics

Digital Marketplaces

•Crowd sourcing •Engineer to Order•Configure to Order•Produce on Demand•Make to individual

3d printing

•New materials•Additive/subtractive•Produce on demand

Page 3: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

Smarter Training for Smarter Manufacturing

3

Need to Transform

Cost Competition

Shift from fixed to variable

costs

Speed to Market

Low Cost Sourcing

Innovation

Market Access

Demand Volatility

Globalization

Ottimizzazione inventari

NEW Training Processes, Tools & KPIs towards

TRAINING AGILITY

1. Process Based Training Systems2. Electronic Performance Support Systems3. Training Analytics Systems

Page 4: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

4

Stage 1: NeedsAnalysis

Holistic Transformation Strategy

PEOPLE

ICT ProcessesStructure

Stage 2: Gap Analysis and Transformation Strategy

Models

Maturiity

AppraisalMeasure

Stage 3: Process Models & Metrics

Process Community

Analyse

Redesign

Standardise

Train & Support

Execute

Monitor

Continuos Improvement

Stage 4: Value Generation

Process Workflow Transformation& Continuous Improvement

Page 5: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

SCOR™ DCOR™SCAMPI ™CMMI ™Vollmann™ MMM™ISA95™Ecograi™ ISO 22400™ AQPC™

Process Modeling, Measuring & Appraising Techniques

Page 6: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

6

SCOR™ DCOR™SCAMPI ™CMMI ™ Vollmann™MMM™ISA95™ APQC™ISO 22400™

Use of standard Analytics KPIs

Inc

re

as

ing

ag

greg

atio

n

Audience:

CFO, CEO

Plant Accounting,

Finance

Plant Management,

Operations

Management

Operators, Supervisors,

Quality, Engineers,

Technicians

Profitability

Inc

re

as

ing

ab

ility t

o t

ake

ac

tio

n

CorporateFinancials

Aggregated Financial& Operations Metrics

Operations-level KPIs &Dynamic Performance Metrics

External

Investors

& Creditors

Internal

Strategic

Business

Planning

Plant floor sensors, Operator, and machine to machine interface

Machine to Machine

Page 7: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

Performance Support is kingeLearning is dead. Long live eLearning.

7

Learning Curves(Hermann Ebbinghaus, 1885)

• 20 minutes after training you forget

42% of what you were trained

• 24 hours after, 67% is forgotten

• 1 month after 79% is forgotten

At the end you with traditional means

you retain 21% of what you were

trained

Page 8: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

Performance Support .vs. eLearning

8

Learning Curves(Hermann Ebbinghaus, 1885)

Retention is dramatically increased by

means of:

• Continuous repetitions whilst executing

tasks @ the workplace

• Contextualized information &

knowledge support whilst taking

decisions @ the workplace

Page 9: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

The Perfect Training Mix

9

1

First Training

2

Additional Training

3

Apply & Recall

4

Decision Taking

5

Manage Change

eLearning Mobile learning

ClassroomCoaching

Electronic Performance Support Systems

70% AT THE WORKPLACE

20% During Coaching

10% in the Training Room

The 70:20:10 perfect mix

The Five Moments of Learning

Page 10: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

The LACE Project

10

WP5: LA @ WorkplaceWP6: LA @ Primary & FurtherEducationWP7: LA @ Higher Education

Page 11: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

The Man.Tr.A. Manufacturing Training Maturity Analysis

11

EQF 1

EQF 3

EQF 5EQF 7

0

1

2

3

4

5

Trai

nin

g O

urt

com

es

Trai

nin

g M

atu

rity

Training Technologies

MAN.TR.A ™ is a trademark of Skillaware - a Company of the sedApta Group- All rights reserved.

The Man.Tr.A3 Roadmap

Step 1: A as Analysis (SOA)Step 2: Abstract Maturity ModelStep 3: Appraisal Roadmap(best practices kpi, models & workflows)

Man.Tr.A

Technology

Matuirty Skill

The Man.Tr.A3 Maturity Model -Deliverables

A 1: Man.Tr.A. SOA Report A 2: Man.Tr.A. KPI LibraryA 3: Man.Tr.A Processes Samples

Page 12: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

The Man.Tr.A. Manufacturing Training Maturity Analysys

12MAN.TR.A ™ is a trademark of Skillaware - a Company of the sedApta Group- All rights reserved.

ENTER THE SURVEY And HAVE A FREE MANTRA REPORT

http://tinyurl.com/o7jtuyk

Page 13: Lace presentation at world manufacturing forum 2014 wshop on learning gamification & analytics

“Promoting Training & Performance Support Analytics @ the manufacturing workplace. The Manufacturing Training Analytics (Man.Tr.A.) Maturity Model for Lace Project”

by Fabrizio Cardinali

was presented at EDEN Annual Meeting 2014 on 12 June 2014

Email: [email protected]: www.sedApta.comTwitter: CardinaliF

This work was undertaken as part of the LACE Project, supported by the European Commission Seventh Framework Programme, grant 619424.

These slides are provided under the Creative Commons Attribution Licence: http://creativecommons.org/licenses/by/4.0/. Some images used may have different licence terms.

www.laceproject.eu@laceproject

13