Lauran Technology

Introducing:

“Enterprise Infrastructure”(Optimization from Screen to Screen)

Today, Lauran Technology provides the benchmark in electronic communication systems; a foundation that includes communication electronics and a highly managed wiring infrastructure.

Now we are “raising the bar” and announcing a new standard for excellence for this foundation ….

“Enterprise Infrastructure”

• LAN/WAN/Electronics

• Network Services

• Desktop Services

Types of Services

Business Applications

Desktop Services

Network Services

Communication Services(LAN/WAN/Electronics)

LAN/WAN/Electronics

Traditional LTC Scope of Supply:

• Wiring Infrastructure– Voice– Data

• Networking Electronics– LAN– WAN

• Services

Network ServicesEnterprise Network ServicesIncludes Planning, Design and Implementation

• User Logon Validation (NT)

• File and Print Services (NT)

• Enterprise Messaging (Exchange)

• Data Warehousing (SQL)

• Web Publishing (IIS)

• Legacy Host Integration (SNA)

• Asset Management and Software Distribution (SMS)

• Secure Internet Access (Proxy)

• Etc. ….

Desktop Services• Complete Desktop Rollout

– O/S Installation and customization

– O/A Application Installation• Word Processor

• Spreadsheet

• Messaging Client

• Complete Desktop Support– Hardware

– Software

• System Management Server – Asset Management

– Software Distribution

– Remote Support

• Helpdesk Support

.... and more!

LTC Scope of Supply Includes:

• Value-Added Services

• Value-Added Partners

Value-Added Services

• Ongoing Support– Support agreements

• Block Time • “One Time” service calls

– Remote Network Monitoring/Management– LauranTech Link Support Channel

• Web Based channel Technology• Updated individualized support information

– Updated drivers, patches, hot fixes – Latest News and Information related to your environment

• Client Documentation

Value-Added Partners

• Application Programming

• Web (Intra/Inter/Extranet) Development

• Internet Service offerings (ISP Services)– Web Hosting– E-mail forwarding– Internet based IP address assignment

• Total Helpdesk Solution (Outsourcing)

FUTURE

The “Model”Business Application

Desktop Services Network Services Network Communications(LAN/WAN/Electronics)

Enterprise Infrastructure

Value Added Support Services Value Added Partners(Future)

Ongoing Support

LauranTech Link (Web Channel)

Block Time Agreements

“One Shot” Support Calls

Latest LauranTech Info

Customized Support Info

Client Documentation

Application Programming

Web Development

ISP Services

Total Helpdesk Solution

Client Classifications

Three Types of Clients

• Type C– Service Level Break and Fix

• Type B– Individual Components of the Type A Client

• Type A– Complete Enterprise Infrastructure

Service Level Break and Fix(Type C Client)

Providing Service Level Support to Clients on a case by case basis: One Time or Contractual basis

(Value Added Services)

Examples:

•Mail Server Not Sending Mail

• DHCP Server Not working

•Desktop Keeps Rebooting

•Router Down

•Network Printer Not Responding

Individual Components(Type B Client)

• Communication Services - Wiring

• Network Services- MS BackOffice

• Desktop Services - Machines on Desks

Complete Enterprise Infrastructure(Type A Client)

• Everything!(except the Core Business Application)

“Increased Revenue per Project/Client, and

Increased LTC Value to the Client”

Our “Beta” Test Site

• Traditional LauranTech Scope:

• LAN/WAN/RAS/Cabling $106,000

• Project Additions $ 20,000

• Service Agreement $ 5,000/yr.– (Routers & Switches via Modem) __________

• Total$131,000

Our “Beta” Test Site

• Expanded LauranTech Scope:

• Traditional LTC Scope $131,000– Project Management $ 60,000

• Network Services $ 35,000

• Desktop Services $ 10,000

• Network/Desktop Service Agrmt. $ 19,000/yr. • Outlook Customization $ 3,000

• Expanded Scope Total $258,000

Lauran Technology Corporation

“Enterprise Infrastructure”