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POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS DIVISION, LOS ANGELES POLICE DEPARTMENT Law Enforcement Auditing in Measuring Police Performance

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Page 1: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE

INTERNAL AUDITS AND INSPECTIONS DIVISION, LOS ANGELES POLICE DEPARTMENT

Law Enforcement Auditing in Measuring Police Performance

Page 2: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

HISTORY OF LAW ENFORCEMENT AUDITING

• Financial audits

• Efficiency and Effectiveness

• May have to rely on external auditors from city or county auditor's office

Page 3: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

TYPES OF LAW ENFORCEMENT AUDITS

•Financial - adherence to financial reporting, expenditures, payroll

•Compliance - associated with compliance of financial legal requirements

•Performance -associated with efficiency and effectiveness

- Police Auditing, Jiao (1999)

Page 4: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Conventional Law Enforcement Performance Measures

Performance Dimensions Statistical Indicators Reduce criminal victimization Reported crime rates

Victimization rates

Call offenders to account Clearance rates Conviction rates

Reduce fear and enhance personal security Reported changes in level of fear Reported changes in self-defense measures

Guarantee safety in public spaces Traffic fatalities, injuries, and damage Increased utilization of parks and public spaces Increased property values

Use financial resources fairly, efficiently, and effectively

Cost per citizen Deployment efficiency/fairness Scheduling efficiency Budget compliance Overtime expenditures Civilianization

Use force and authority fairly, efficiently, and effectively

Citizen complaints Settlements in liability issues Police shootings

Satisfy customer demands/achieve legitimacy with those policed

Satisfaction with police services Response times Citizen perceptions of fairness

Adopted from Cordner & Scarborough, 2010

Page 5: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Focus of Consent Decrees

• US DOJ vs. City of…..Los Angeles, Seattle, New Orleans, Pittsburgh, District of Columbia, etc….

• US DOJ establishes a ‘practice or pattern’ of civil rights violations (42 USC Section 14141).

• Little to no measurement of compliance with:

• law or departmental policies and procedures

• specifically pertaining to operations

Page 6: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

MISNOMER OF LAW ENFORCEMENT AUDITS

• The use of the term

• Sam Walker

• Geoffrey Alpert

Page 7: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Consent Decree June 2001

• Rodney King Incident 1991

• Rampart Scandal 1999

• Federal Lawsuit against LAPD 2001

• Consent Decree implemented June 2001

• Federal Monitor

• 187 Paragraphs of reform

Page 8: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Establishment of Audit Division July 2001

•Consent Decree Requirement – Establish internal audit unit •Independent Monitor is Established •Staffing of Audit Division (2001) •Sworn officers tasked with conducting audits •Continued failure in audits

Page 9: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Establishment of Audit Division

July 2001 •Commanding Officer reaches out to

•Other law enforcement agencies •IACP •ALGA, IIA

•Hire professional auditors •Educate in field of auditing

• Basic Law Enforcement Performance Auditing Course

Page 10: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Performance Audits • Common Audits

• Use of Force • Categorical • Non-Categorical

• Personnel Complaints • Search Warrants • Command Accountability Performance Audits

• Gang Enforcement Detail • Narcotic Enforcement Detail • Vice

• Arrest Reports • Confidential Informants • Since 2009, audits have expanded to address

other areas of high risk, for instance, Fiscal auditing, specialized division inspections, IT audits.

Page 11: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Who reviews and ultimately approves the audits?

• Auditor/Auditee • Commanding Officer, Internal

Audits and Inspections Division

• Special Assistant to Constitutional Policing

• Chief of Staff • Chief of Police • Police Commission

• Inspector General

Page 12: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS
Page 13: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS
Page 14: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

What do audits accomplish? • First and foremost change and

identifying Best Practices to share with the organization

• Findings and recommendations are reviewed and approved by Police Commission

• Tracking and ensuring that the recommendations are addressed and acted upon, if feasible.

• Over 300 recommendations have been closed out since the implementation of the Consent Decree.

Page 15: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Examples of Change • Use of Force Process • Several Manuals

developed/updated for specialized units (Confidential Informant Manual)

• Tactical Plan for every search warrant

• Undercover Officer training requirement

• Redesign and development of outdated tracking systems, such as Property Management System (APMIS)

Page 16: Law Enforcement Auditing in Measuring Police Performance … ·  · 2015-01-07POLICE PERFORMANCE AUDITOR, JEFF PHILLIPS, DPA, CGAP, CFE OFFICER IN CHARGE INTERNAL AUDITS AND INSPECTIONS

Dr. Jeffry Phillips 213-202-5427

[email protected]