Proactive Support

· Managed Support Services

· Preventative Maintenance

· Monitoring

· Proactive Malware Protection

· Network infrastructure Support

· Server and Workstation Support

Document Management

& Collaboration

· System Migration

· Implementation

· Matter Centricity

· Library Consolidation

· Sharepoint

Technology Assessments

· Needs Analysis

· Virtualization Health Check

· Microsoft Exchange and Citrix

· Administration Planning

Project Management/LPM

· Firm & Department PM

· PM Planning and Training

· Program/Portfolio Management· Work�ow Process Analysis

· LPM Planning/Implementation

· Project Rescue

Data Center Design

· Consolidation

· Collocation

· Cost Bene�t Analysis

·

Disaster Recovery

·

Technical Architecture

Information Security & Governance

Desktop Deployment

· Windows 10 Desktop

· Implementation/Integration

· Application Packaging

· SCCM/MDT

· App-V and UE-V

· Design, Planning & Implementation

· Project Management

Cloud/Virtualization

· Backup to Cloud

· Infrastructure as a Service

O�ce 365·

· Email Continuity

· Server Consolidation

· Virtual Desktop Infrastructure

· Virus, Malware and Spam Protection

Management Consulting

·

Advisory Services

·

Organizational Assessment

·

Policy and Procedure Review

·

Legal Marketing Technology

·

Benchmarking

·

Business Continuity

·

Planning and Budgeting

·

Interim Executive Management

LAW FIRMCONSULTING

· Social Engineer & Phishing

· Security Awareness Training

· Penetration Testing

· Data Privacy & Governance· Records Management· Digital Forensics & Incident Response

·

Security Audits & Assessments

info@kraftkennedy.com(800) 523-3081

Technology consulting leaders since 1988

Securing the Modern Worksta�on

Why Kra� Kennedy?• The Enterprise Client

Systems group has dep-

loyed over 120,000 desk-

tops to law firms. Our

proprietary best prac�ces

will help you get the most

produc�vity from your

desktop design.

• Securing the Modern

Worksta�on is the first

solu�on of its kind, desig-

ned specifically to help

law firms thrive rather

than buckle under Micro-

so�’s new con�nuous

release model.

• Kra� Kennedy has pack-

ages and QA scripts for

700 legal applica�ons

that we’ve deployed,

tested, and evaluated.

Our experts will make

sure you have the specific

versions and configura�ons

that work most efficiently

for your firm.

• Kra� Kennedy monitors

licensing changes to help

you avoid compliance

issues and proac�vely

applies patches to your

firm’s computers, making

you less vulnerable to

hackers.

Securing the Modern Workstation is an innovative methodology developed by Kraft Kennedy to manage continual deployment, patching, and compatibility for your firm’s desktops and mobile devices.

hello@kra�kennedy.com | Technology consul�ng leaders since 1988 | (800) 523-3081

Full Applica�on Lifecycle ManagementProfile Management Updates • User experience protected as applica�ons are introduced or upgraded. • OS updates supported with upgrades to the profile management pla�orm.

User Data Migration Updates • User experience protected when transi�oning to a new device. • Exis�ng data migra�on pla�orm upgraded to support OS updates.

Baseline Industry Practice Group Policy Settings • Group Policy Objects configured to industry best prac�ces when applica�ons are introduced or updated. • Delivery of recommenda�ons for your environment, including for the development of new GPOs or modifica�ons to exis�ng ones.

QA Script Execution • Execu�on of custom QA script library to ensure proper func�onality of the key applica�on set.

UAT Execution • Iden�fica�on of applica�ons that require non-IT approval followed by individual user acceptance tes�ng (“UAT”).

Citrix Application Server (VDA) Updates and Testing • Changes to applica�ons and opera�ng systems reflected in Citrix XenApp or XenDesktop. • Updates to the Citrix-related environments subjected to func�onal tes�ng, QA, and pilot phases.

Applica�on DeliveryDeployment Infrastructure Updates • Updates and patches to the applica�on delivery pla�orm (MDT, SCCM, or other) maintained to ensure efficient and streamlined package deployments. • Systems scanned daily for issues and updated monthly to comply with security patching and other requirements. • Changes to the environment comply with internal change management protocol.

Deployment Task Sequence Management • Task sequence maintained, ensuring that you have a proven methodology for deployment and reimaging as requirements for Windows, Office, and other applica�ons change. • A specially designed “wipe and deploy” task sequence incorporates the updated builds of Windows, Office, and relevant applica�ons.

In-Place Branch Update Process Development • Development of an upgrade task sequence in the desktop management pla�orm that includes the latest Current Branch for Business release of Windows and applies in-place to exis�ng endpoints. Task sequence includes all prerequisite steps, installs the updated packages for all iden�fied applica�ons, and configures user environment updates required by the Windows upgrade or applica�on updates.

Printer and Device Driver Updates • Latest driver packs integrated and tested to support all required models as hardware is introduced or updated.

OS DeploymentManaged Pilot Testing and Remediation • Tes�ng of updates and QA. • Deployment of test pilot with minimal disrup�on to users and remedia�on of issues found. • Produc�on deployment executed using a newly developed efficient deployment process. • Deployment monitored for issues with individual systems and driven to comple�on.