CARELINESA Quarterly Newsletter Published for Friends & Families of Caldwell Hospice and Palliative Care, Inc.

Spring 2012

Dottie Metzger:Dottie Metzger:Hospice Nurse &Hospice Nurse &Friend Retires Friend Retires

Feature Story on Page 3Feature Story on Page 3

From the Director’s Chair:Caldwell Hospice among Best in US

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Welcome to the spring issue of CareLines.

First things first: Caldwell Hospice and PalliativeCare homecare nurse Dottie Metzger’s retirement isour “cover story.” She retired at the end ofFebruary, as our longest-tenured employee with 27years of service.

If you look for “hospice nurse” in the dictionary,you might see a picture of Dottie Metzger. We haveshared some “Dottie stories” on page three, andtheir common theme is her respect for the dignityof her patients and families. She combined profes-sionalism with extraordinary people skills to serveas a role model for all of us.

Dottie’s contributions to hospice care were proven,when Lenoir’s News-Topic readers voted herCaldwell County’s best nurse in 2005 and 2008. We cannot measure Dottie’s value to our patientsor our staff. We will miss her!

Next, our entire staff deserves thanks for helpingus maintain our status as one of the top hospicesin the country. Each quarter, the National Hospiceand Palliative Care Organization (NHPCO) conductssurveys with patient family members and care-givers. Caldwell Hospice is consistently among thenational leaders, and the numbers show why.

Fourth-quarter 2011 survey results place CaldwellHospice among the top 10 percent of all hospicesnationwide in 19 of 22 quality indicator results. In14 of those indicators, we recorded a perfect score.

The overall quality of care given to our patientsduring the fourth quarter of 2011 was 93.9%,compared to 81.1% for hospices in North Carolina

and 75.6% forhospices nationwide.

The survey reports ahospice’s performancein four key areas:coordination of care,attending to family’sneeds, providing infor-mation aboutsymptoms, and informing and communicating withpatients. Performance is presented as a “problemscore,” with zero noting no problems. Below areCaldwell Hospice’s performance numbers, followedby North Carolina and national figures:

• Coordination of care – Caldwell Hospice (2.0), N.C. (6.3), U.S. (7.3)

• Attend to family needs – Caldwell Hospice (0.0), N.C. (4.2), U.S. (5.1)

• Provide information about symptoms – Caldwell Hospice (0.0), N.C. (4.0), U.S. (4.9)

• Inform and communicate with patients – Caldwell Hospice (0.0), N.C. (13.2), U.S. (16.0)

At Caldwell Hospice and Palliative Care, we arealways seeking to improve quality of care. Theseresults verify our place among the best in thecountry; this is both gratifying and humbling.Thank you for making it happen.

—Cathy Swanson

Parker WilliamsonPresident

H. Houston Groome, Jr.Vice-PresidentPeg BroyhillSecretary

James C. Harper, Jr.Treasurer

Robert Belk, MDClaudia BujoldMarc Carpenter

Joseph C. Delk, IIILaura EastonDavid Gray

Financial information about this organization and a copy of its license are available from the State Solicitation Licensing Branch at 919.833.4510. The license

is not an endorsement by the State.

Caldwell Hospice and Palliative Care Board of Directors

Rob HinmanInez Jones

Deborah MurrayTamra Beach Starnes

Janet WilsonJanet Winkler

If you received multiple copies of Carelines or received it in error; if you do not wish toremain on our mailing list or if your address changes, please let us know. Call 828.754.0101,

write (return address at top of back page), or e-mail us at cch@caldwellhospice.org.

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Dottie Metzger retired from Caldwell Hospice andPalliative Care at the end of February as itslongest-tenured employee, concluding a 27-yearhospice homecare nursing career.

Dottie’s home visits with patients go far beyond“duty”; she cares about them. “I will miss mypatients and their families,” Dottie said.

Dottie’s patients and their families will tell you thatthe feeling is mutual, and people throughoutCaldwell County agree. Lenoir’s News-Topic readersvoted her Caldwell County’s best nurse, in 2005and again in 2008. Her philosophy of hospice careis “to keep patients comfortable, give them thedignity they deserve, and give them the opportu-nity to die at home.”

During a recent home visit, Dottie pulled out herstethoscope and listened to Alley Brooks breathe;she read medicine labels and reassured his wifethat the store-brand cough medicine was okay; sheasked Mr. Brooks if he was feeling better and thengot a second opinion from his wife to be sure.

The Brooks’ cousin who lives next door came in,followed by a friend who was dropping by to visit.The couple’s German Shepherd Charlie sat to theside of the couch, close by the patient. Laughterrose and fell, as jokes and teasing were matchedwith questions and answers about Mr. Brooks’health.

This is the atmosphere that Dottie cultivates: youmight think she’s a friend dropping by for a weeklyvisit, except that Dottie gathers necessary medicalinformation and learns essential details during thevisit. This is her gift: she combines medical skill, aprofessional focus on patients’ well-being, and thespecial qualities that make her visits feel personal.

“Dottie carries skill, respect, and her stethoscopeon each patient visit,” said Executive Director Cathy

Swanson. “There is no way we can measure hervalue to our patients or to our staff. We will missher.”

Dottie didn’t plan on a career as a Caldwell Hospicenurse. She worked in Baltimore’s Lutheran Hospital

emergency roomfor five yearsbefore she movedto Lenoir. It tooktwo requests toentice Dottie tojoin the CaldwellHospice staff. Thefirst time, Dottieexplained that shewanted to helppeople get better.When the secondrequest came afterher father’s death,Dottie welcomedthe chance to“repay for servicesrendered.”

It turns out that Dottie was a natural for providinghospice care. “I believed in what I was doing,”Dottie said. “I’ve always loved being here.”

“Here” is Caldwell Hospice, generally, and althoughDottie worked in the Stevens Patient Care Unit foralmost a year, after it first opened in 1989, shewas relieved when she returned to making homevisits. Dottie likes getting to know families, buildingrelationships with them, and teaching them thatpatients can die at home, comfortably.

Co-workers can recite the important lessons theylearned from Dottie: be prepared for any situation,ensure that patients will be pain-free, and maintaina sense of humor. Dottie’s parting words to them,at the retirement lunch, were: “I’ll genuinely missyou all, but it’s time to go.”

Dottie plans to limit her travel to visiting her fourchildren and their families, including three grand-children. She has been to Europe and on a cruiseto the Bahamas, Dottie explained, but “my wander-lust has left.” She will bake cakes—another of hertalents—and crochet and return to Caldwell Hospiceperiodically to teach CPR classes.—Pam Hildebran

Editor’s Note: See the Dottie photo collage, page 10

Dottie Metzger Retires after 27 YearsShe’s More than “Just a Nurse”

We love her and have grownvery fond of her and we claimher as part of our family. Wecould have searched the worldover and never found a morededicated, faithful, caring, andcompassionate person….

—Alley and Elaine Brooks

Contributions

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MEMORIALSRoger M. AdamsNancy AdamsGeneva "Boots" AndersonLynda SheffieldWillard AndersonLinda CampbellShirley AndrewsMarc & Bennie CarpenterBetty AnnasMillie WestClara AnnasLinda CampbellRobert C. ApplebyCatawba County LandfillJim & Judy BeebeKeith & Peggy BlinsonCharles & Billie BraswellKim HurtC.W. & Carolyn JohnsonFred McGeeMary TerryMr. & Mrs. Frank WitzelhoferAnita AustinRobert & Donna BelkHenry Bagley, Jr.Robert & Donna BelkCameron BankerRobert & Donna BelkLouise BarberHarris Chapel Baptist ChurchLucille ClarkDennis & Bessie FarrWayne & Anita PrestwoodS. Nelson BarlowTom & Kim BarnhardtMary Jo BarnwellGene & Jean BarrierBill & Emily CraigMary L. BarnwellJimmy BarnwellJudy E. BaumanHarvey BaumanHarold BeamHelen BeamDoris BeaverMt. Zion Baptist Church, Susie McCall's ClassJack & Peggy CaldwellClyde BelkDon & Barbara WeillerGerald BenfieldLittle Rock Baptist ChurchGeorge Bernhardt, Sr.Robert & Donna BelkJohn C. BernhardtRobert & Donna BelkKatherine BernhardtAnn B. AndersonEd & Evelyn BeamRobert & Donna BelkSuzanne B. BellMarc & Bennie CarpenterBarney & Alliene CloerMr. & Mrs. James C. Harper, Jr.Robert KirkmanMr. & Mrs. James McCarl

Mr. & Mrs. M.L. MooreBarry & Dianne SpicerIsabelle "Polly" M. SteeleNancy StevensDr. John & Diana TyeMr. & Mrs. Tarlton E. WoodsMary Lib BlackwellRobert & Donna BelkLacy BlairRobert & Marsha MarshallLonnie & Kaye PlayerJohn & Rebecca SmithDale J. BlevinsBernhardt Furniture Co.Robert & Mary BrownMargaret M. BolickGlenn ArthurHelen Wesson & Laura BeanMelvinCarol BrownDan BrubakerBill & Pat CampbellMarc & Bennie CarpenterPerry & Marilyn DrumJerry, Shannon, & PeytonFlynnVera FulbrightMarlene HartleyCaleb & Kristy JenkinsNickey Mathes FamilyOwen & Patsy McConnellMr. & Mrs. L.F. QueenDonald & Lynda RejkowskiLynda SheffieldWarren & Pat SmithMike & Debbie Tallent &FamilyBoyd & Anita WilsonMayme BolickMary Frances SullivanGarland & Dorcas BollingerJoyce WhiteArthur "Art" BousquetKen & Marilyn BousquetCaron RoseClaudia SzemelaFrank & Shirley TarantinoGeorge Boutwell, Jr.Bill & Vivian ArmfieldDon & Madeleine HaasGlenda W. HolmanDonna M. StewartThomas BrackenBarry Bracken, ThomasBracken FamilyJ. Landon BraswellMary PerrouMillard & Jewel BrookshireDean & Gwen HumphriesRonald BrookshireDean & Gwen HumphriesScott BroomsMelissa BroomsFaye A. BroyhillRobert & Donna BelkThomas H. Broyhill, IIBoyd & Sally BarnhardtBeverly & Judy Beal

Robert & Donna BelkRonald K. BromleyPaul & Carole BulotDr. & Mrs. David L. DillKenneth & Jan FergusonElaine KentDr. & Mrs. W. Hampton LeflerDianne G. LynchCam MacQueenJill B. McNeelyMr. & Mrs. Vance MillerLee & Debra PennellLeslie PetersonMichael & Robin ShowsRose Ann SmithMillie WestJanet WilsonAnnie L. BryantErnest & Marsha BryantDavid T. BumgarnerEmelyne WilliamsMargaret BumgarnerEmelyne WilliamsThaddeus C. BumgarnerKenneth & Donna BolickJackie BumgarnerMargaret K. SetzerLarry & Sandy StallingsMillie WestFloyd WilsonRichard & Renae WinklerTroy BumgarnerJackie BumgarnerFloyd WilsonMozelle WoodsZelda BumgarnerJackie BumgarnerCarrie K. BushLouise K. TaylorR.L. "Rooster" BushArlie Wilcox FamilyCars Plus Lenoir, LLCHarry's on the HillHistoric CharlestonFoundation, Trustees & StaffI-40 Used Auto Parts, Inc.Keener, Cassavaugh, Farmer,& Connor, PAR.L. Bush FamilyRogers Family & RogersAutomotive GroupRooster Bush AutomotiveEmployees, Lenoir &MorgantonTEAMWayne Vaughan & CornerCapInvestment Counsel StaffWNNC/WAIZBecky AdderholdtTim L. Andrews, MaggieWhite-AndrewsJeff & Anne BachmanFred & Martha BarnesBoyd & Sally BarnhardtBeverly & Judy BealHarper & Brenda BeallJohn & Josephine BeallEd & Evelyn Beam

Robert & Donna BelkMr. & Mrs. G. Alex Bernhardt, Sr.Keith & Peggy BlinsonClay & Janette BollingerWilliam BradshawCharles & Billie BraswellPaul & Carole BulotC.R. & Doris BushPhillip B. Bush, IILinda CampbellMary C. CrewsDon & Paulette CulbrethEmerson & Cheryl DickeySkip & Davanna DownsHoward & Judy EdwardsArthur & Cynthia EllisMr. & Mrs. William FaberMr. & Mrs. Larry FreimanMrs. Miller HarmonMr. & Mrs. James C. Harper, Jr.Cecelia HartsellLarkin & Pat HortonMichael & Carman JohnsonA.G. Jonas, Jr.Darrell & Cheryl KeenerMr. & Mrs. Horry M. Kent, Sr.Alan L. MarkowitzMike MaynardMr. & Mrs. James McCarlVicki McClurgDonald & Ann McNeillMr. & Mrs. Vance MillerAnnette MurphyBarbara MyersJon & Melissa NelsonLewis NormanJoe & Carolyn ParkerGayle C. PriceMr. & Mrs. L.F. QueenJohn SholarMichael & Robin ShowsMr. & Mrs. Ken SipesRebekah SpencerTom & Tamra StarnesMr. & Mrs. Emmett StevensSteve & Connie StrangeLouise SullivanMary Lib ToddMark & Teresa TransouHarold Wells, Sr.Janet WilsonBetty B. Wright & FamilyThomas "Gene" BushRobert & Donna BelkWilliam "Bill" ButlerMillie WestRuth C. CampJerry & Patricia TriplettPearl CannonElaine BrooksLinda CampbellAlice CarltonLinda CampbellRichard CarpenterTown of Granite FallsJoyce H. Burch

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ContributionsDebbie DavisBill & Louise HamiltonMelda C. LewisDon CarrGarlen LawsSadie CarswellFirst Baptist Church WhitnelMr. & Mrs. David ByrdZelda StallingsShirley S. Bynum & DeborahB. TriplettWelden ChambersRobert & Donna BelkEugenia "Jeanie"ChampionLois BenfieldHazel CheekWest Lenoir Baptist ChurchWest Lenoir Baptist Church,Adult Ladies’ ClassRita D. CheekJoe & Hilda CookMax & Betty CrumpHorace & Dorothy HarwoodNell RaderBill ChurchLinda CampbellCharles E. ChurchLinda CampbellKathleen A. ChurchJudy GreeneMary ChurchJoyce WhiteOdell ChurchBlue Ridge ElectricMembership Corp.Gamewell High School, Classof 1958Rosalie BlytheLarry & Janet BranchNancy ChurchJim & Gail DudleyCarol FamularyThomas & Marianna IsaacsMr. & Mrs. Shelby McKinneyMr. & Mrs. Jeffrey W. RobinsonMr. & Mrs. Ken SipesBob & Gwen SuddrethScott & Rita TriplettRonnie D. ChurchPatricia ChurchTony CookDanny ClarkRichard D. MyersBetty Sue ClineGaye M. FowlerWilliam "Bill" ClippardMary BeanCarroll CloerRachel CloerHilda CoffeyConcord Baptist ChurchJames & Phyllis BumgarnerRichard ColeRobert & Donna BelkCarson Copeland & Janet KuckJoy CollinsBernhardt Furniture Co.

R.L. Bush FamilyMr. & Mrs. Chet AllenHarper & Brenda BeallEd & Evelyn BeamRobert & Donna BelkMr. & Mrs. G. Alex Bernhardt,Sr.Mr. & Mrs. Gerald CoffeyJames & Nancy CollettWes CollinsGail Westmoreland, LindaBarr, & Don DennyMr. & Mrs. Larry FreimanMr. & Mrs. James C. Harper,Jr.Cecelia HartsellBrenda S. HeinsErik & Melissa JordanMr. & Mrs. Horry M. Kent, Sr.Brad & Sharon KimballDarrell & Dottie LloydWillis & Patty MartinDonald & Ann McNeillBarbara MyersBarry & Dianne SpicerTom & Tamra StarnesSteve & Connie StrangeLouise SullivanWilliam ColvardMillie WestBob ConleyRobert & Donna BelkLucille C. CookCaldwell Hospice & PalliativeCare StaffSherrill FurniturePaul & Faye ComerHoward W. CookeRichard & Linda OrrDanny & Shirleen WykeMarischa B. CookeRobert & Donna BelkJudith G. EllerCarlene CorleyRobert & Donna BelkTony & Marlene SetzerSusie Mae CorleyRobert & Donna BelkCecil CornettMillie WestAvis CorpeningRobert & Donna BelkBilly G. CorrellArlie Wilcox FamilyClay & Janette BollingerTom & Lil LauterbachKatie K. LefeverWillie & Susan LefeverDean & Nancy McGhinnisAlex & Marian MotskoAlan & Susan NelsonAlfred R. Crisp, Jr.Jean BernhardtMr. & Mrs. Wayne MillerMr. & Mrs. M.L. MooreBarbara MyersJane Carswell RobertsRose Ann Smith

Charles WoodsRichard CrouchRobert & Donna BelkScott DawsonRobert & Donna BelkIris G. DeckerBill DeckerTommy & Belinda KirbyBill DillardLinda CampbellKaren DollRobert & Donna BelkDwight DrumReba DrumReston DrumReba DrumKate DulaPaul & Gail DulaRansom DulaReba DrumVergie DulaReba DrumWalter M. DulaReba DrumWillard J. DuncanGail DuncanLuther EggersJudy GreeneOclair EppsShonda PaigeRonald EppsShonda PaigeJeffrey EstesMillie WestRobert "Bob" Floyd, Sr.Robert & Donna BelkJohn A. Forlines, Jr.Robert & Donna BelkDr. & Mrs. David L. DillSkip & Davanna DownsJulia ForlinesRobert & Donna BelkLevi FoxFirst Baptist Church Hudson,Stella Austin CircleBlanche FoxCharles FoxSuzanne PeelerMarilyn FranklinMillie WestBeverly FrittsMillie WestMarcia P. FrohGene & Sharon MondayHelen GagnonPete & Mary Jo LoyzelleJames Edwin "Ed" GeorgeRobert & Donna BelkEmily D. GibbonsRobert & Donna BelkBobby Jack GilbertEd & Eunice WatsonAlfred L. GraggJack & Geneva KincaidGeorge L. GreenBaton Water CorpMountain Grove BaptistChurch, George Green Class

Wilkes Regional MedicalCenterJerry & Matt AndersonRon & Christine BeaneLois BenfieldJohn & Frances BumgarnerDan & Mildred HartsoeDon & Donna HartsoeTeresa, Mike, Alac, & MicahHatcherBetty HovisSonya B. JohnsonMaecile RamseyLinda WilkieMildred C. GreenLois BenfieldFloyd GreeneJoyce GreeneRuss V. GreerAnne D. PenningtonCharlotte GroomeRobert & Donna BelkNolan HaasAmerican Tire DistributorsBaton Baptist Church, Adult#4 ClassCaldwell Baptist Association,Inc.Beverly & Judy BealClay & Janette BollingerFrancis & Betty CrispSkip & Davanna DownsJudith G. EllerSteven & Susan HassmanJeff & Rita JoinesCarroll & Margaret KirbyEddie & Judy McLeanJoe & Celeste OliverGeorge & Nancy RhodesJoseph C. SetzerEugene & Rebecca SigmonRene HaiglerGrandview Park BaptistChurch, Young Happy HeartsClassCharles & Billie BraswellElaine BrooksLinda CampbellBobby & Carol HarmonMillie WestJack HamptonRosalie BlytheMr. & Mrs. Shelby McKinneyEvelyn B. HarlessDonna & Zelma BurginWilliam & Lisa GrimleyMillie WestSheldon HarmonCathy HarmonCaptain James HarperRobert & Donna BelkMargaret HarperRobert & Donna BelkGrant HarroldMarc & Bennie CarpenterMary "Frances" HartLouise Taylor

Contributions

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Allie HartsoRobert & Donna BelkBetty Jo HathcockRobert & Donna BelkKenneth & Jan FergusonLouise Sally HatleyAccel Discount Tire of SpringsRoad, Inc.Judy GreeneMarjorie E. HawkinsCarolina Oncology Specialists, PAHoward D. HayesElaine BrooksLinda CampbellT.D. HedrickRobert & Donna BelkWaldine HedrickRobert & Donna BelkHarry HeltzerRobert & Donna BelkClonnie HendrixRobert & Donna BelkKathleen M. HendrixRobert & Donna BelkAnn N. HinesRobert & Donna BelkClarence A. HoldenRobert & Donna BelkToye S. HoldenRobert & Donna BelkRobert S. HolderCaldwell County Clerk ofSuperior Court & StaffMeadowbrook Baptist ChurchPete & Mary Jo LoyzelleRobert & Barbara MeltonCharles & Lorraine MintonBelva Dean HollarRobert & Donna BelkHarold "Wayne" HollarEuel KoontzMr. & Mrs. Edward MicolLarry & Patricia SterlingAlda TriplettParlee W. HollarMillie WestSusan HoukJoyce WhiteWilmette HuffstetlerRPM Wood Finishes GroupWinnie HuntleyRobert & Donna BelkJ.D. HuskeyCharles & Billie BraswellDewey IcenhourRobert & Donna BelkJoe W. IcenhourLinda Jo AndersonGabby FordDavid GreeneMr. & Mrs. Doyle M. Hembree, Jr.Alan, Teresa, Melissa, & AbbyIcenhourSpencer IcenhourEric Icenhour & Carol Parker

Verna H. JenkinsJoy Comes in the MorningHelen C. JohnsonMillie WestSusan R. JohnsonRobert & Donna BelkJoanne KaylorScott & Rita TriplettCharles Herbert Keller, Sr.Patricia BarryDiane CarpenterAlvin & Judy DaughtridgeGozelle HamBill & Rosemary JonesWayne & Eula LittleDale & Marion LivingstonDavid & Margaret LivingstonOtis Lee & Anna LivingstonRobert & Martha LivingstonScott & Myrtle LivingstonBruce & Sharon Moon &KimberlyLouis & Allison SchleugerMs. B.J. Setzer & Vickie SetzerSam & Dorothy WileyFaye KellerRichard D. MyersFrances KellerGlenn & Jan WilliamsJerry S. KellerTate & Sue McKeeNeal & Ben WarrenAlvis D. KelleyPrecious KelleySherry H. KelleyBrenda GobleArthur & Ruth KincaidPaula R. KincaidCharles H. KincaidRobert & Donna BelkEdward A. KirbyHal & Joyce HallEdith KirbyFaye H. KnightLinda D. LivingstonDee Mitchell LackeyRobert & Donna BelkDonald Lackey, Jr.Robert & Donna BelkKay LampertCurt & Lisa HobbsLynn York VanderfordWanda LandRobert & Donna BelkEloise LaxtonRobert & Donna BelkVictor LaxtonRobert & Donna BelkEddie Ray LeFeverMillie WestElizabeth "Betsy" LudwigRobert & Donna BelkJack LudwigRobert & Donna BelkJoan C. MarshallPaul MarshallDaniel "Dan" MartinTeresa Vaughn

Linda M. MartinHelen BeamPearl MayCindy CoxAnn W. McCallRobert & Donna BelkBoyce McCallRobert & Donna BelkJohnsie McCallGerald & Mary Alice HouckFloyd C. McCloudDraka CommunicationsAmericas, Inc.Jewell McCrearyRobert & Donna BelkCharles McFarlandJean McFarlandThomas McIntoshHelen Wesson & Laura Bean MelvinBaxter & Rachel HarmonCathy HarmonR.L. & Bunnie McIntoshJames & Carolyn WagnerLester D. McKinneyCorning Cable Systems CreditUnionGeri DavidsonDennis & Pearl SetzerFred McMillanRobert & Donna BelkFreida McNielMcNiel FamilyKaren McNielMcNiel FamilyMaude McNielMcNiel FamilyRuby McNielMcNiel FamilyVondell McNielMcNiel FamilyBilly Bob "Pete" McRaryTown of SawmillsBernice J. McReeCatawba Country Club, Inc.Matthew J. MelcherEdward & Claudia BujoldMr. & Mrs. Houston GroomeMr. & Mrs. James C. Harper, Jr.Peggy Phillips & Carol Kathke& familiesPhillip MellAmerican Singles Golf Assn.Caldwell Memorial Hospital, IT Dept.David & Becky CrawfordRichard & Rosemary MarloweSteve & Connie StrangeMargaret MeltonLarry & Sandy StallingsMillie WestMarsha MeltonSunBelt Furniture XpressJosephine T. MenendezPete & Mary Jo Loyzelle

Kip MerrickJack & Jodie MichieWilliam "Sonny" MikealMr. & Mrs. Horry M. Kent, Sr.Burl J. MillerTown of BooneM.K. HolderReeves A. HolderEarl L. MillerEllen MillerJonathan MillerGrady MillerMr. & Mrs. Jack BradshawIrene MillsMickey LesterKathy SizemoreCarol StoneA. Ross MooreEmily MooreArnold MoretzRobert & Donna BelkEliza MoretzRobert & Donna BelkTana MoretzCompensatory EducationClass, Mulberry Recreation students & teachersHoward & Marian PoarchPlez J. MundayGary & Judith MundayJames Christopher MundyMitzi Davis-Mull, Marty &Natalie DavisMr. & Mrs. James MundyAlfred MurrellJames & Carolyn WagnerDaniel MuseFlorine MuseGranville Myers, Sr.Kenneth & Jan FergusonJ.B. MyersRichard D. MyersOpal MyersRichard D. MyersPauline "Polly" NelsonRobert & Donna BelkPearl NelsonLinda CampbellJohn NewsomeMillie WestMary Frances NicholsSue PrestwoodPhyllis D. PageMt. Zion Baptist Church, Susie McCall's ClassSarah ParkerRobert & Donna BelkRobert ParmleyChris Cole FamilyHester R. HollarAnn ParsonsPaul & Gail DulaConstance B. ParsonsClifton Broyhill FamilyDan & Wanda BolickGeorge CrowellAlvin & Judy DaughtridgeWayne & Eula Little

Wanda MedlockEve VitaglioneVaughn & Lyda WalshWinfred ParsonsClifton Broyhill FamilyDan & Wanda BolickEve VitaglioneVaughn & Lyda WalshJack PastorSharon NelsonSallie PennellEva CloningerJaretta HarringtonMarjorie S. McDanielJackie PenningtonKeith & Peggy BlinsonEddie PhillipsBerea Advent Christian ChurchSharon McDowellElmer PhilyawLinda CampbellRichard W. PipesBilly & Zelma FoutzDoug & Kathy SaundersTed C. Pipes, Sr.Millie WestBarbara PittsRoy L. PittsPatsy PittsLinda CampbellRobert PooveyGranite Falls High School,Class of '68 ReunionMerle PrestwoodSue PrestwoodMichael PriceRoger & Mavis CarterHorace PritchardPaula R. KincaidPauline PritchardPaula R. KincaidBob ProctorRobert & Donna BelkBill RaineyRobert & Donna BelkBill RamseyMaecile RamseyRandy RamseyMaecile RamseyJeff RashRobert & Donna BelkRalph P. ReidFaye BellRuth A. ReidFaye BellCarolyn R. KellerMichael J. RiceJill RiceMarcus RobertsBaxter & Rachel HarmonChristine RoperPeggy HamblinShirley KincaidGary & Nancy McLeanDoug, Kathy, & ChristaSaundersJohn Cecil ScroggsRobert & Donna Belk

Bobby SetzerJackie BumgarnerDermont G. SetzerMs. B.J. Setzer & Vickie SetzerLillian K. SetzerMr. & Mrs. Horry M. Kent, Sr.Mary ShellScott & Rita TriplettLloyd ShewMillie WestCarl ShoemakeArt & Jan ScurlockBill SidesRobert & Donna BelkBetty Lou SiglerMr. & Mrs. Richard R. HedrickLarry SimmonsWeb & Karen SpharBetty SmithMaria StarnesDwight SmithLoretta S. AnnasHarris E. SmithRobert & Donna BelkLinda M. SmithRodney & Joyce WilliamsMattie SmithLoretta S. AnnasRuth H. SmithMary K. MillerGrace "Susie" J. SouthAKZO Nobel Coatings, Inc.Jack B. SpainhourRobert & Donna BelkAnne StarnesRobert & Donna BelkBillie StarnesFirst Advent Christian ChurchMountain Grove BaptistChurch, Ron Beane ClassFaye BellDean & Gail ClineCarolyn R. KellerThelma & Margie PrinceAdelaide W. SullivanColene TownsendEvelyn J. WilsonPolly StarnesRobert & Donna BelkBilly C. SteeleRPM Wood Finishes GroupCharles & Lorraine MintonDorothy StewartScott & Rita TriplettDare WellsCharley Carroll StoryWayne & Billie EllerMillie WestNovella Mitcham StrongOliver W. Strong Loretta S. SuddrethDavid & Betty WeaverDent SullivanRobert & Donna BelkLouise SullivanDonald SullivanAdelaide W. Sullivan

Julia SuttonMillie WestB.H. SwansonRenee SmithJanet WilsonKathleen SwansonRebecca S. DavisRichard "Bill" SwansonRebecca S. DavisJames S. TaylorDuke Energy Real EstateServicesMr. & Mrs. Gary AngelGeorge CrowellDaniel M. GriffinMr. & Mrs. Richard R. HedrickDarrell & Dottie LloydPete & Mary Jo LoyzellePaul & Cindy McCurryPat PenningtonDoug, Kathy, & ChristaSaundersMs. B.J. Setzer & VickieSetzerMargaret "Dib" StoryRob & Vivian TaylorJohn & Sandy WatkinsNed R. TaylorLouise K. TaylorWayne TeagueRobert & Donna BelkFred ThompsonRobert & Donna BelkFrederick A. Thompson, IIIRobert & Donna BelkMartha ThompsonFirst Baptist Church Hudson,Pairs & Spares ClassNew Hopewell Baptist ChurchSmith Miller & Buff, CPA, PAWoodie & Brenda ClearyFred & Pearl CookeDonna Ward & Karen KeyJohn & Lisa LewisJohn & Patricia TolerPatricia TolbertR.L. Bush FamilySarah P. TownsendSara Lee Food & BeverageTerry TownsendSara Lee Food & BeverageDale & Joann EngleJack TriplettPatrick & Kay CrouchMack B. TriplettMillie WestRoby TriplettYadkin Baptist ChurchFrankie TurnerRodney & Joyce WilliamsJean TurnerMt. Olive Women of the ELCAEdward H. Tuttle, Jr.Edward H. Tuttle, IIIMildred UnderdownBarney & Alliene CloerRay "Jack" J. UnderwoodMillie West

Ferne VanHorneRobert & Donna BelkSid Jarvis WalkerKings Creek High School,Class of '55Ms. B.J. SetzerMack WallRobert & Donna BelkJames R. WalshButch & Cheryl BrockAl & Elaine PizzanoJohn & Martha ShanksJames V. WalshMargaret WalshMarvin E. WalshHelen WalshRichard WaltonRobert & Donna BelkRuby W. WarlickWilliam F. Warlick, Jr.F. Floyd WatsonGamewell High School, Classof 1958Helen Underdown & FamilyZona WeaverHugh & Dolores SetzerJewette P. WeberRobert & Donna BelkDoug WeillerRobert & Donna BelkDebbie WestBillie S. WestPete WestBillie S. WestSteve WestBillie S. WestCharlie & Martha WhiteJoyce WhiteDawn WhiteGene & Jean BarrierJ.C. "Jake" WhiteJoyce WhiteTed WhiteCharles & Billie BraswellWilliam "Bill" White, Jr.Robert & Donna BelkMildred WikeHuffman Finishing Co.Adelaide W. SullivanMillie WestNettie WilcoxCurt & Lisa HobbsLynn York VanderfordDonald Wayne "Kicey"WilsonMr. & Mrs. Emmett StevensLarry D. WilsonJulie CorneliusDessie S. WoodsDeer Park CampgroundCampers Assn.Louise ThompsonLarry E. WoodsMozelle WoodsLarry WoodsJackie Bumgarner

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Contributions

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ContributionsHONORSCaldwell Hospice &Palliative Care Board of DirectorsRobert & Donna BelkCaldwell Hospice &Palliative Care StaffR.L. Bush FamilyRobert & Donna BelkRay & Blanche PittsCaldwell Hospice &Palliative Care VolunteersRobert & Donna BelkRay & Blanche PittsFirst Presbyterian ChurchStaffRobert & Donna BelkHoward P. Benfield FamilyLois BenfieldMatrix Wealth Advisors, Inc.Robert & Donna BelkVirginia AdamsRobert & Donna BelkDeborah Ashley & Wade SmithBill KoellikerGene C. BarrierJean BarrierHarper & Brenda BeallRobert & Donna BelkDr. Robert BelkMarc & Bennie CarpenterHarry & Bobbie CurtisNell RaderSuggie StyresParker & Patty WilliamsonRobert & Donna BelkR.L. Bush FamilyMaggie BushMary Lib ToddMr. & Mrs. G. AlexBernhardt, Sr.Robert & Donna BelkDrs. Nancy Morgan & John BowenRobert & Donna BelkJerry & Millie BrooksRobert & Donna BelkMr. & Mrs. Paul BroyhillRobert & Donna BelkPeg M. BroyhillRobert & Donna BelkCam MacQueenMaggie BushRobert & Donna BelkSteve ButlerR.L. Bush FamilyMarc & Bennie CarpenterPatricia NeillNadine ClarkDanny & Shirleen WykeWes CollinsR.L. Bush FamilyMarjorie ConleyRobert & Donna BelkEvelyn "Bootsie" CreasonRobert & Donna Belk

Dr. & Mrs. Tom CrudenRobert & Donna BelkDr. & Mrs. Gerrit DawsonRobert & Donna BelkMr. & Mrs. Tim EdmonsonRobert & Donna BelkHoward & Judy EdwardsR.L. Bush FamilyJoyce FareRobert & Donna BelkGuy GarnerSharon, Tiffany, Lynn, &SharonMr. & Mrs. HoustonGroomeRobert & Donna BelkMr. & Mrs. Dennis L.HambyRobert & Donna BelkMr. & Mrs. James C.Harper, Jr.Robert & Donna BelkMr. & Mrs. Richard R.HedrickRobert & Donna BelkJerri HeltzerRobert & Donna BelkSteve & Dennice HermanRandy & Becky HouckDr. & Mrs. Ted HolcherRobert & Donna BelkAlexander S. HoldenRobert & Donna BelkVirginia N. HoyleR.L. Bush FamilyFrank JenkinsDr. & Mrs. David L. DillInez JonesDr. & Mrs. David L. DillDr. Donald W. LackeyRobert & Donna BelkMr. & Mrs. Fred LandfordRobert & Donna BelkDr. & Mrs. N.M. Lewis, Jr.Robert & Donna BelkJanie MangumRobert & Donna BelkDottie MetzgerRobert & Donna BelkDr. & Mrs. G. AndrewMetzgerRobert & Donna BelkWalter & Carolyn MooreRobert & Donna BelkDick & Sara MurschDeAnn BowenMr. & Mrs. Lewis NormanRobert & Donna BelkWill & Jill NormentR.L. Bush FamilyHenry S. ParkerRobert & Donna BelkDick & Jan PennellRobert & Donna BelkHarry & Janice PollyRobert & Donna BelkSara M. PutzellArchie & Margaret Morton

Sharon RobbinsKay BumgarnerAgnes Scroggs & familyRobert & Donna BelkRonnie & Anne SimmonsRobert & Donna BelkGerald R. SimsRosemary BauermeisterMr. & Mrs. Clifford SloanRobert & Donna BelkAlma SmithRobert & Donna BelkJean P. SmithRand P. SmithBarry & Dianne SpicerRobert & Donna BelkDr. & Mrs. RodneyStalheimRobert & Donna BelkSeptember StallingsLinda D. LivingstonTom & Tamra StarnesRobert & Donna BelkAllene B. StevensR.L. Bush FamilyCathy SwansonRobert & Donna BelkGwen TeagueR.L. Bush FamilyDr. & Mrs. James R.ThompsonRobert & Donna BelkFreda M. ThompsonRobert & Donna BelkMary Lib ToddR.L. Bush FamilyEd & Evelyn BeamMaggie BushJoanne TripletteRobert & Donna BelkDon & Barbara WeillerRobert & Donna BelkParker & Patty WilliamsonRobert & Donna BelkMargie WilsonMcNiel FamilyLisa YountFaye H. ClarkRobin YountFaye H. Clark

IN-KINDBaton United MethodistChurch, UMWBernhardt Furniture Plant 6Center Grove Baptist Church,JOY ClubCovenant Fellowship MinistriesCrestview Baptist ChurchFFuts & Co.First Wesleyan ChurchFriendship Baptist Church,Auditorium ClassHudson United MethodistChurch, Circle #1Hudson United Methodist,WMUIrene Mills Family

Joy FM 88.1Lenoir Rotary ClubLiberty Baptist ChurchLivingston Memorial BaptistChurchMarion Church of God YouthMiller Hill Baptist ChurchNorth Lenoir Church of GodOdum SalvageOutdurerPoovey's Chapel BaptistChurch, Special BaptistWomenPoovey's Chapel BaptistChurch, WMUSt. James Episcopal ChurchVulcan Materials Co.Wildwood Advent ChristianChurchYadkin Baptist ChurchZion United Church of ChristMeredith BelkDebra BrownMelinda Clontz, LCSWMartha ColemanFrank HarmonNorman HeroldCarolyn R. KellerJerry KincaidMr. & Mrs. James MundyWayne PhillipsJean PlunkSara M. PutzellCarol RibbinsMary Lib ToddLorene WalkerLarry Whitlock, NC HealthHorizons, LLCElechia WimbishCaroline Woody

IN-KINDMEMORIALSJudy E. BaumanHope Christian FellowshipHarvey BaumanCorine CardenEric & Sharon BlackdenNed CloerFirst Baptist Church Hudson,Wade Dellinger ClassRobert Earl CoffeySylvia WatsonRaymond EarpShaua PearsonCatherine HeroldAndrea HeroldHelen C. JohnsonJim & Pat JohnsonThomas R. LawsNorth Lenoir Church of GodRobert McRary, Sr.Lou McRaryMargaret MooreAnnie HarperMr. & Mrs. Charles ParlierSallie PennellPatricia Phillips

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Jean PenningtonJeff PenningtonBill RaineyRainey BatteryJerry VanceTina Greene

IN-KIND HONORSEmma Jean WhisnantCrystal Reyes

CONTRIBUTORSBlue Ridge ElectricMembership Corp.Broyhill Family Foundation,Inc.Carolina OrthopaedicSpecialistsCity of LenoirGrace Chapel UMC, HighNooners Seniors ClassHudson High School, Class of1965Premier Rental PropertyManagementRPM Wood Finishes GroupMr. & Mrs. Henry E. AlexanderMr. & Mrs. Thomas C. ArnoldBobby L. AustinRobert & Donna BelkLee & Jane Brinson

Mike & Anita BroachEdward & Claudia BujoldMarc & Bennie CarpenterGary & Emily CorrellBill & Gayle FisherJune T. FordMyrtle FryeRobert & Judy GardinerDal & Margaret GreerRobert HarrisTravis HartleyRandy HollarPaul & Sally HunsuckerInez JonesBrent & Kathryn KincaidKathleen OgbornCharles & Juanita PooveyPaula RiceDoris J. SamsNewland SaundersTamra B. StarnesTom & Tamra StarnesJewel C. Sutton

RELIGIOUSORGANIZATIONSBaton Baptist Church, Adult#4 ClassBerea Advent Christian ChurchCajah's Mountain BaptistChurch

Caldwell Baptist Association,Inc.Cedar Rock Baptist ChurchCenter Grove Baptist ChurchCommunity Baptist ChurchConcord Baptist ChurchDudley Shoals Baptist ChurchEast Flat Baptist ChurchFaith Baptist ChurchFirst Advent Christian ChurchFirst Advent Christian Church,Hattie Steele CircleFirst Baptist Church GraniteFallsFirst Baptist Church HudsonFirst Baptist Church Hudson,Pairs & Spares ClassFirst Baptist Church WhitnelFirst United Methodist Church,UMWFlemings Chapel BaptistChurch, Adult Men II ClassFour Seasons Sunday SchoolClassFriendship Baptist Church,Adult Men's ClassGamewell United MethodistChurchGrace Chapel UnitedMethodist ChurchGrandin Baptist Church

Grandview Park BaptistChurch, Young Happy HeartsClassGreen Mountain BaptistChurchHarris Chapel Baptist ChurchHibriten Baptist ChurchLittle Rock Baptist ChurchLivingston Memorial BaptistChurchMeadowbrook Baptist ChurchMountain Grove BaptistChurch, George Green ClassMountain Grove BaptistChurch, Ron Beane ClassMt. Olive Women of the ELCAMt. Zion Baptist Church, Susie McCall's ClassNazareth Advent ChristianChurchNew Hopewell Baptist ChurchRefuge Missionary BaptistChurchSunrise Baptist ChurchTemple Hill Baptist ChurchWest Lenoir Baptist ChurchWest Lenoir Baptist Church,Adult Ladies’ ClassYadkin Baptist ChurchYadkin Valley Baptist Church,Golden Nuggets

Caldwell Hospice and Palliative Care, Inc., gratefully acknowledges memorials and contributions received between 01 October and 31 December 2011. Please notify us if we have omitted a donation from this listing. Contributionsreceived after 31 December 2011 will be listed in our Summer 2012 issue.

Newsletter mailing list policy: Carelines is published four times a year. Each person who makes a contribution to ourhospice during the six months prior to a mailing will receive the next two issues. When individuals ask to be placed onour “do not remove” mailing list, they will continue to receive the newsletter every quarter.

Contributions

Caldwell Hospice Recognizes Service

Camelot Manor Employees Go “Above & Beyond”Judy Baire, Caldwell Hospice’s Above and Beyondcommittee chairperson (photo, left), recognized Winter2011 Above and Beyond recipient Sarah Eckard,Camelot Manor director of nursing (photo, center). She was described as “creating a team atmosphere for both Camelot staff and Caldwell Hospice.”

The Fall 2011 Above and Beyond recipient, BrendaMonahan (photo, right), is Camelot Manor’s nursing unit secretary. Even in a “noisy environment, sheremains calm and steady,” wrote the staff member who nominated her.

Caldwell Hospice employees and volunteers cannominate staff members of area long-term-care facili-ties who encourage quality end-of-life care for resident-patients and their families and who go “above andbeyond” to support resident-patients, their families, and Caldwell Hospice staff members. The award ispresented each quarter.

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Deborah Murray, then News-Topic publisher,awarded Best Nurse in Caldwell County recog-nition to Dottie--for the first time--in 2005.

Pictured at rightare Dottie andGibbie Harris,former CaldwellHospice executivedirector, at theorganization’s25th anniversarycelebration inJune 2007.

Above: two Caldwell Hospice legends, Dottie and Dr.Robert Belk, at his retirement reception in December2011.

Pictured at right: AtDottie’s retirementlunch, Director ofNursing GraceBradford andcheering co-workerswelcomed Dottie,her daughter Eileen,and her grandsonCooper.

Kodak Moments with Dottie MetzgerA Nurse for All Seasons Says It’s Time to Retire

A Lasting Tribute

Caldwell Hospice’s Path of RemembranceEach person’s life tells a story, and we at CaldwellHospice are happy to offer a way of ensuring thatyour loved ones’ lives can be remembered.

You can purchase a personalized brick in memoryor in honor of your loved one to be placed on thewalkway that leads from the Kirkwood front porchto our Stevens Patient Care Unit.

Each four-by-eight brick can be purchased for a$200 donation; it comes with a certificate thatrecognizes your gift. For an additional $25, you can receive a duplicate brick with felt backing and a display stand.

We will notify you when your brick has beeninstalled, approximately 12-16 weeks after thepurchase.

Your $200 gift is tax-deductible, as allowable by law,and you can pay by check or credit card. CaldwellHospice’s mailing address is on the back cover ofthis newsletter.

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Suicide Grant Put into Practice. We applied for aHogan Family Foundation grant in 2011, based onour awareness that suicide rates in this communityand our resources for responding to them were notin sync:

Ashewood…provides bereavement services foranyone in the community who experiences theloss of a loved one. In addition to providingwhat might be identified as “normal” bereave-ment support, we have averaged 10 to 15suicide-related cases per year over the past fouryears. The gravity of the issue led two membersof our staff to participate in a workshop led byUNC-Chapel Hill School of Social Work ClinicalInstructor Jodi Flick, ACSW, LCSW. The staffmembers were determined to strengthen thecommunity’s ability to respond to the compli-cated grief that accompanies deaths bysuicide....

Our idea was to bring together, as a mutuallysupportive group, the people who are charged withresolving this issue:

Caldwell Hospice and Palliative Care proposes tohost (1) a day-long suicide-prevention workshopto educate and train mental health profes-sionals, nurses, physicians, teachers, counselors,social workers, youth workers, police and correc-tional officers, school support staff, clergy, andvolunteers and (2) a half-day program for areaclergy. Ms. Flick will teach both workshops....

Using the Hogan Family Foundation’s generousfinancial support, we held two workshops in March.The first, Suicide: Prevention, Risk Assessment,Intervention, Postvention, was a day-long presen-tation to professionals. The second, CommunityClergy: Caring for Families in the Aftermath ofSuicide, was a shorter presentation to a differentaudience whose members are also called upon incrisis situations. Both events were co-sponsoredwith Catawba Valley Behavioral HealthCare.

We are grateful for the opportunity to explore,explain, and offer practical answers that allowprofessionals to provide support, with confidence,for coping with the complicated grief that followsdeaths by suicide.

What Color Is Your Grief? Parents and guardiansmight wonder how to help children who have lost aparent, grandparent, aunt or uncle—the childrenmight be sleeping too much or too little; theymight be too rowdy or too quiet; schoolwork orgrades might suggest a problem.

At Grief Camp, children meet others who’ve knownsimilar losses. The staff, adult volunteers, andvolunTEENS use every activity to help the childrenunderstand that it’s okay to feel sadness and loss.As they talk, draw, write, listen, and laugh, theycan find the healing tools they need.

Children may not know how to express theirfeelings. Who would know that COLORS would beso helpful to this process? Well, Dr. Seuss, for one,as these lines from My Many Colored Days illus-trate:

"Some days are yellow. / Some are blue. / Ondifferent days / I'm different too. / You'd be /surprised / how many ways / I change onDifferent / Colored / Days."

Last year’s Grief Campcommittee used Dr.Seuss’s book andexplored “the Colorsof Grief.” Emotion-connected colors werein every activity.Colors gave childrenfreedom to choosetheir expressions ofgrief; colors gaveparents and guardiansa vocabulary fortalking with them.

One parent said,afterward, “He was

able to express the anger, and now the sadness iscatching up.”

“We saw the anger he had, following his terribleloss,” said another parent. “He filled the [sand art]jar with his anger.”

At Grief Camp, staff members talk with the adults,too, about how to continue the learning experienceonce they return home, how to respond to anger,tears, and other emotions; they offer support tothe grown-ups who are still grieving, too.

The camp is FREE, and lunch will be provided. Topre-register a child, ages six to 12, for Grief Camp,call Ashewood Grief and Counseling Services at754.0101. Details: April 21, 9 a.m. to 3 p.m., atUnited Presbyterian Church, Pennell Street, inLenoir. Sponsors for this year’s camp are Greer-McElveen Funeral Home and Crematory and aspecial friend to Caldwell Hospice.

Ashewood Grief and Counseling Services:

Exploring Grief in All Its Varieties

Pictured above: Nolan Wallace spends a few minutes with Dr.Seuss’s Cat in the Hat. Nolan was one of the 18 children whoattended the 2011 Grief Camp. He’ll be back this year, too.

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Unifour Volunteer Conference: “Dementia Is More than Just Forgetfulness”

Caldwell Hospice and Palliative Care sponsored the2012 Unifour Hospice Volunteer Conference,welcoming approximately 170 volunteers fromHospice and Home Care of Alexander (County),Burke Hospice and Palliative Care, PalliativeCareCenter and Hospice of Catawba Valley, as wellas our own volunteers.

Heather McKay, MS, OTR/L (pictured above), anoccupational therapist and dementia care specialist,was the day’s featured speaker. Attendees ravedabout the quality and depth of information shepresented, including:

Dementia Facts

l It is not part of normal aging! It is a disease!l It is more than just forgetfulness, which is part

of normal aging.l It makes independent life impossible.l It … includes many cognitive loss conditions

[Alzheimer’s, vascular dementia, Lewy BodyDementia, frontal-temporal dementias]….

Ways of Helping—Verbal Cues

l Use the person’s preferred namel Keep information simple... (“Here’s your tea.”)l Say what’s going on (“It’s time for lunch.”)l Offer simple choices (“Do you want tea or

coffee?”)l Ask for help (“Could you help me, please?”)l Ask to try (“Would you like to give it a try?”)l Break requests into smaller steps (“Stand up,

please.”)l ALWAYS give positive feedback and praise

(“Yes! Good!”)

More and more people, including hospice staff andvolunteers, are facing the hard realities connectedwith dementia. Heather McKay delivered practi-cal and necessary information. Her compassionate

and conversational presentation brought thesecomments from volunteers:

“This is one of the best conferences I haveattended. The speaker was wonderful! Thanks forthis opportunity.”

“This information will help me in my personal life,as well as in my volunteer work.”

Caldwell Hospice needs licensed hairdressersand barbers to serve as “special volunteers.”They take their skills to the homes of our hospicepatients who aren’t well enough to go to a salon.It’s an opportunity to use your special skills and“give back” to the community. If you’re interested,please contact Volunteer Coordinator Brittany Bonnat 828.754.0101. We really need you!

Pictured at left: Guest speaker Heather McKay; picturedabove: nearly 170 volunteers from hospices in Alexander,Burke, Caldwell, and Catawba counties attended the 2012Unifour Hospice Volutneer Conference.

Board Spotlight on Rob HinmanWonderful Differences and Wonderful Similarities

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Did you hear the one about thebanker who became aPresbyterian pastor? If you’reunfamiliar with the story, this ishow it goes:

Rob Hinman went into bankingafter earning his bachelor’sdegree from Wake ForestUniversity. He was in the profes-sion for 10 very good years; thenhe went dove hunting, and every-thing changed. No earthly birdswere flying that day, but Rob’slife changed forever. It was “notthe first time I heard the call,”Rob said, “but this time I knew.” He went home,talked with his wife, and they moved to Virginia,where he attended Union Theological Seminary.

After graduating with a Master of Divinity degree in1990, Rob returned to North Carolina and pastoredthe Presbyterian Church in Lowell for eight years andBethel Presbyterian Church near Lake Norman forseven years. Then he came to the First PresbyterianChurch in Lenoir and soon, thereafter, he was invitedto join Caldwell Hospice’s board of directors.

Rob’s father is his model for the ministry; the elderHinman, a medical doctor, was available 24 hours aday, seven days a week. He was one of seven physi-cians called to Washington, DC, by the late PresidentJohn F. Kennedy to serve on a mental retardationcommittee. His influence is clear in the youngerHinman’s community service, as well.

Rob was asked to serve on the board of directors forHoly Angels in Belmont. He calls his ongoing involve-ment “one of the greatest joys of my life.” Hebelieves in the Rotary Club International, too,although he is an inactive member, currently. He

realized how “international”its membership is when hetraveled to Ghana while inthe seminary—and attendeda local meeting. They werecollecting money to fund theeradication of polio, just asAmerican Rotarians do.

Rob has been a CaldwellHospice board member forsix years, and he serves onthe finance committee. Heviews hospice care, as aboard member and as aminister: “The help our

Caldwell Hospice staff and volunteers give makes abig difference, but the heart of Christ that they shareis life-giving to the families we serve.”

Community work and ministerial duties offer similaropportunities: to respond to needs and bring groupstogether, to appreciate and respect both differencesand similarities in people.

Even in the Hinman household, similarities anddifferences are honored—the Wake Forest graduate’swife Ginger graduated from NC State, and their sonsattend UNC-Chapel Hill, where one is a freshman andthe other is a junior.

Rob enjoys hunting and backpacking, and he countshaving hiked in Israel—where the terrain climbs fromthe Dead Sea at 1,349 feet below sea level to Mt.Hermon at an elevation of 7,330 feet—among hisaccomplishments.

The core of Rob Hinman can be stated in thesewords: “I absolutely love Jesus Christ because heloves me, and I look out for the new person who iswondering if he or she will be welcome.”

Photos: at top, Rob Hinmanin office at First PresbyterianChurch; at left, Rob singscarols with CHPC staff atannual Christmas luncheon;at right, Rob talks withCHPC Board PresidentParker Williamson atChristmas luncheon.

Caldwell Hospice and Palliative Care, Inc.Companions for the Journey902 Kirkwood Street, NWLenoir, NC 28645www.caldwellhospice.org

NONPROFITORGANIZATION

US POSTAGE PAIDPERMIT NO. 272

LENOIR, NC

In This Issue

From the Director’s Chair: High Marks for Quality of Care ...2

Feature: Dottie Retires ................3

Contributions ...........................4-9

Pathway of Remembrance ........10

Ashewood: Making Peace with

Suicide Grief...............................11

Volunteer Conference: Dementia

More than Just Forgetfulness ....12

Board Spotlight: Rob Hinman ...13

RETURN SERVICE REQUESTED

Wish List 2012Snacks (individual-size) forpatients’ familiesApplesauceArtificial sweetener (Equal, Sweet’n’ Low, etc.)Cans of soupFlavored instant oatmeal or gritsStorage bags (one-quart andone-gallon sizes)Coffee (cans, regular and decaf)Decaffeinated coffee in single-serve bagsBottled water (ind.-size = 8-oz.,etc.)NapkinsAluminum foilPlastic wrapStyrofoam coffee cups (8-oz.)Solo cups (16-oz. for soft drinks,tea, etc.)

Paper plates and bowlsPlastic spoons and forksLotion (personal size)Deodorant (personal size)Toothpaste (travel size)MouthwashNail clippersDisposable camerasBaby wipes or refills (not anti-bacterial)Individual boxes of cerealTriple blade disposable razorsHair brushesBoxes of tissue (Kleenex)

Amazon.com gift cards topurchase children/teen griefbooks, music, and resourcesMusic CDs (instrumental, gospel,inspirational, meditation, naturesounds)