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  • LCD Direct-View Televisions

    Theory of Operation and Troubleshooting

    Course: CTV-35

    Training Manual

    KLV-26HG2

    KLV-32M1

    KDL-32/42XBR950

  • CTV-33 i

    Chapter 3 - KLV-26HG2 Troubleshooting Flowcharts ..... 14Initial Contact Flowchart A ............................................. Flowchart A ............................................. Flowchart A 14Power-ON Troubleshooting Flowchart B ....................... 15Protection Mode Troubleshooting Flowchart C1 ............ 16Protection Mode Troubleshooting Flowchart C2 ............ 17No Video Troubleshooting Flowchart D ......................... 18Video Distortion Troubleshooting Flowchart E ............... 19No Audio Troubleshooting Flowchart F .......................... 20

    Chapter 4 - KLV-32M1 Troubleshooting Flowcharts ....... 21Initial Contact Flowchart A ............................................. Flowchart A ............................................. Flowchart A 21Power-ON Troubleshooting Flowchart B ....................... 22Protection Mode Troubleshooting Flowchart C1 ............ 23Protection Mode Troubleshooting Flowchart C2 ............ 24No Video Troubleshooting Flowchart D ......................... 25Video Distortion Troubleshooting Flowchart E ............... 26No Audio Troubleshooting Flowchart F .......................... 27

    Chapter 5 - KDL-32/42XBR950 Troubleshooting Flow-charts .............................................................................. 28

    Initial Contact Flowchart A ............................................. Flowchart A ............................................. Flowchart A 28No Power TroubleshootinNo Power TroubleshootinNo Power g Flowchart B ........................ 29Protection Mode Troubleshooting Flowchart C .............. 30Video Troubleshooting Flowchart D ............................... 31Audio Troubleshooting Flowchart E ............................... 32

    Introduction .......................................................................... 1Course Overview ............................................................. 1

    Chapter 1 - Basic LCD Display Theory ............................. 2

    Basic Operation of an LCD Projection Television ............ 2Overview .......................................................................... 2Liquid Crystal Technology ................................................ 2

    Light Polarization ................................................................. 2

    Liquid Crystals ..................................................................... 3

    Creating Color With Liquid Crystals ..................................... 4

    Direct-View LCD .................................................................. 5

    Chapter 2 - LCD Display Troubleshooting ........................ 6Introduction ...................................................................... 6Video Abnormalities Troubleshooting .............................. 7No video .......................................................................... 7

    Backlighting ......................................................................... 7

    No Video with Backlighting .................................................. 7

    Distorted Video ................................................................ 8Rows or Columns of Pixels Lit or Unlit ................................. 8

    Digital Distortion Entire Screen .......................................... 10

    Improper Video Level ..........................................................11

    White Balance ................................................................11Adjusting White Balance .....................................................11

    Adjusting White Balance Without a Color Analyzer ...........Adjusting White Balance Without a Color Analyzer ...........Adjusting White Balance Without a Color Analyzer 12

    Table of Contents

  • CTV-33 ii

    Table of Contents

    Appendix ............................................................................... 1KLV-26HG2 LCD Panel & Board Part# per Unit Serial

    Number ........................................................................Number ........................................................................Number 1KLV-26HG2 LCD Panel & Board Part# per Unit Serial

    Number Cont. .............................................................. 2KLV-26HG2 Board Location ............................................ 3KLV-32M1 Board Location ............................................... 4KDL-32/42XBR950 Panel Board Location ....................... 5KLV-26HG2 Protection Mode Indications and Failure Ar-

    eas ............................................................................... 6KLV-32M1 Protection Mode Indications and Failure Areas

    6KDL-32/42XBR950 Protection Mode Indications and Fail-

    ure Areas ..................................................................... 7KLV-26HG2 Block Diagrams ........................................... 8

    Power Supply ....................................................................... 8

    Protection Circuits ................................................................ 9

    Video Processing ............................................................... 10

    Audio Processing ................................................................11

    KLV-32M1 Block Diagrams ............................................ 12Power Supply ..................................................................... 12

    Protection Circuits .............................................................. 13

    Video Processing ............................................................... 14

    Audio Processing ............................................................... 15

    KDV-32/42XBR950 Block Diagrams .............................. 16

    Overall System Block Diagram .......................................... 16

    LCD Panel Power Supply .................................................. 17

    Audio Processing .............................................................. 18

  • CTV-35 1

    Introduction

    Course Overview

    The main concept behind this course is to develop a working (or basic) understanding of the Liquid Crystal Display (LCD) technology, and combine this knowledge with the simpli ed owchart type troubleshooting procedures to effectively and ef ciently service and repair Sony LCD direct view television products.

    With this concept in mind the sequence of this training manual is laid out as follows.

    The training manual starts with Chapter 1 providing the basic explanations and illustrations of the LCD technology. The theoretical knowledge gained from this information will prove to be extremely helpful in understanding why and how possible defects can occur.

    Chapter 2 is a natural extension of chapter 1, in that it provides descriptions and illustrations of real life defects that can occur in LCD base products. These are general (not model speci c) defects that can occur in any LCD base product.

    Chapters 3, 4, and 5 provide model speci c owchart type troubleshooting procedures. These owcharts are base on board level troubleshooting. However, in some cases they will direct the troubleshooter to a possible defective component.

    Keep in mind while reading this training manual that if a particular defect scenario is not covered, there is detailed training manuals developed for each model cover in this manual. Go to the Sony ESI web site and search the training web page for the model speci c training manual for detailed component and board level troubleshooting procedures.

    Models Cover in this manual:

    KLV-26HG2 KDL-32XBR950

    KLV-32M1 KDL-42XBR950

  • CTV-35 2

    Chapter 1 - Basic LCD Display Theory

    Basic Operation of Liquid Crystal Display (LCD)

    OverviewProjection television displays utilizing LCD technology have been around on mass production scale for about 16 years. During most of this time period the devices were front-type projection units. The display unit was mounted on a table or hung from a ceiling to be projected to a wall or screen. This suf ced for most commercial applications and in some home use. Recent years have seen an explosion in the number of rear-type LCD projection televisions.

    Their all-in-one design eliminates the need for unsightly equipment and wires normally found in front projection setups. Advances in screen design have allowed the new rear-projection televisions to generate bright, crisp video with improved viewing angles that rivals front projection devices. Geometric distortion and convergence issues are virtually non-existent.

    This chapter will cover the basics of the LCD display technology used in todays products. All of the items discussed can be applied to Front Projection, Rear Projection, and Direct-View LCD display units. The video process circuits and light box assemblies function the same way. The only difference between the two is how the generated image is projected. Since most homes will have the rear projection unit, the descriptions to follow will focus on them.

    Liquid Crystal TechnologyThree items are required for and LCD display to function: A backlight source, polarizing of the light source, and liquid crystals to manipulate the polarizations of this light.

    Light PolarizationIn Figure 1-1, an example of how light is affected by polarizing lters is shown. Normal light can be transmitted anywhere along a 360-degree plane. This is especially true for scattered light being re ected off of random surfaces. This is why polarizing sunglasses are so effective.

    In this example, a polarizing lter that only allows light on a vertical plane is used to lter the incoming backlight. If another lter is placed in front, allowing only horizontal phased light to pass, the light is effectively blocked. LCD devices use this basic principle to control the amount of light passing through.

    FIGURE 1-1PLOARIZING FILTERS

  • 1. Basic LCD Television

    CTV-35 3

    Liquid CrystalsAlthough liquid crystals come in many different forms, the key difference between the types is the arrangement of the crystals. Some have randomly arranged crystals while others are arranged in a speci c pattern. Other differences include how they react to temperature, pressure, magnetic elds, and electrical current. The crystals used in LCD display devices are know as chiral nematic. As the crystals are arranged in layers, the crystals naturally twist slightly with each subsequent layer. Layers can be added until the crystals complete a 90-degree twist. This twist in the crystalline structure can be used to take a certain polarized light and shift its phase accordingly. The other characteristic of a nematic-type crystal is it ability to react to an electric potential. If an electrical potential is applied to the crystal layers, the twisted crystals will begin to un-twist in an amount proportionate to electrical potential until, when enough potential is reached, they line up perfectly. This is how liquid crystals are used to control light and generate images on a display device.

    Figure 1-2 illustrates how the naturally occurring twist in the crystalline layer rotates the incoming polarized light to match the polarized plane of the second lter. In this normal state, the crystals rotate the polarized light 90-degrees to match the plane of the outgoing polarizing lter allowing the backlight to pass through. In Figure 1-3, an electrical potential is applied to fully un-twist the crystals. The polarized backlight is now perpendicular to the outgoing lter and no light will pass. By varying this electrical potential, the amount of effect on the twisted crystals can be altered to a point where linear control of light output is achieved.

    FIGURE 1-2LIQUID CRYSTAL EFFECT ON POLARIZED LIGHT

    FIGURE 1-3VOLTAGE EFFECT ON LIQUID CRYSTALS

  • 1. Basic LCD Television

    CTV-35 4

    Creating Color With Liquid CrystalsAll that is required for LCD pixels to create color is to place a color lter in front of each pixel. By using red, green, and blue color lters, the required primary colors are generated to produce the millions of color variations needed for graphics and video display. Modern LCD technology uses what is known as Thin-Film Transistor (TFT) technology. Each pixel has its own transistor and capacitor, which increase the contrast rating of the LCD due to the increased retention of charge.

    This helps to dramatically increase the response time for each pixel as they are scanned. Control of each pixel is simply a matter of addressing a particular column and individually activating each pixel in that row with a properly timed address pulse on the horizontal plane. The higher the pulse level, the more the crystals align, producing a lower light output. Figure 1-4 illustrates how color lters and TFT devices are used.

    FIGURE 1-4TFT/LCD TECHNOLOGY

  • 1. Basic LCD Television

    CTV-35 5

    Direct-View LCDThis type of display device uses the methods described previously to generate video by placing vertical columns of red, green, and blue lters over a liquid crystal layer. Thin-Film Transistors control the amount of light passing through each pixel. The light source is generated behind the LCD array. Fluorescent lamps are the most common to use. A diffuser plate distributes the light from the lamps to provide uniform brightness to all areas of the screen. A polarizing sheet is installed next to allow only one plane of light to pass. This light enters the LCD structure and is twisted 90-degrees. Another polarizing sheet is placed in front of the pixels at exactly 90 degrees. With no voltage present to twist the crystals into alignment, full passage of the backlighting is allowed. Control of the light output from each pixel is now possible by scanning the matrix of pixels using carefully timed pulses at the horizontal and vertical planes of the columns and rows. Figure 1-5 illustrates a typical LCD panel.

    FIGURE 1-4TYPICAL DIRECT-VIEW LCD PANEL

  • CTV-35 6

    Chapter 2 - LCD Display Troubleshooting

    IntroductionThis chapter will cover issues that are unique to LCD display designs. The troubleshooting procedures will be structured so as to provide the best generic approach to isolating the cause of the failure. Most repairs are performed by replacing circuit boards. This is especially true for units that are in warranty since the service policies forbid component level servicing in almost all cases.

    The video and audio processing circuits are virtually identical to those used in other display devices (e.g. CRT and Plasma). Particular attention will be given to the circuits that control and drive the panel. The Key components common to all LCD displays include the LCD panel assembly (there will be 3 of them in a projection unit), a method of passing back lighting through the LCD crystals, and circuits to scale the incoming video data to the resolution of the panel.

    Regardless of the signal source, the video signal is in a digital format. All analog signal sources are digitized by the initial video process circuits. LCD panels can only accept digital signals. Most designs accept the individual RGB components in an 8 or 10-bit word size. The RGB signal will have been scaled to meet the xed resolution of the panel. This digital RGB data is allocated to the correct pixel position on the panel by the panel logic circuit.

    Failures occurring with the LCD panel itself or the above mentioned circuits usually manifest themselves in an easily recognizable symptom. The most common are:

    No picture

    Missing or fully lit horizontal lines (individually or in groups)

    Missing or fully lit vertical lines (individually or in groups)

    Distortion in the displayed video

    This last bullet can be more dif cult to discern since the distortion can be caused by the video process circuits rather than those used to control pixel

    lighting on the panel. Tips will be provided later in this chapter to point out some of the unique symptoms of panel-caused distortions versus those that are usually seen when the video process circuits are at fault.

    Other failures can occur such as a unit that will not turn on or turns its self off for protection purposes. The latter will usually generate a diagnostic indication that may help in determining what the cause is. Failure of the audio processing and amplifying circuits must also be considered. All of the previously mentioned items are diagnosed in different ways that are unique to the chassis/model design. This chapter is geared towards generic approaches to servicing LCD televisions. Additional chapters in this manual will contain troubleshooting owcharts speci cally tailored for a model or group of models.

    Diagnostics procedures that are unique to speci c models are best followed with troubleshooting owcharts speci c to them. This manual will contain such charts located in individual chapters labeled with the model or chassis they are designed for.

  • 2. LCD Television Troubleshooting

    CTV-35 7

    Video Abnormalities TroubleshootingVideo abnormalities can be anything from no video at all, missing lines or sections, unwanted pixel lighting, and severe to subtle distortions. The different scenarios that might be encountered will be classi ed and practical approaches applied.

    No videoA true no video condition assumes that none of the various inputs or tuner sources are displaying a picture. As mentioned earlier, it is important to immediately isolate the cause and determine if it lies within the video process or the panel control circuits. All Sony televisions generate what is known as On Screen Display graphics (OSD). Any display of on-screen graphics (such as channel, video input numbers, or customer setup menus) immediately disquali es the panel and the drive circuits as the cause. On-screen graphics can be a powerful troubleshooting tool but its use is unique to the design of the unit. A owchart speci c to that chassis/model should be used.

    BacklightingAll LCD televisions, whether a direct-view or projection type, require a light source be present to pass through the LCD crystals and out to the viewer. In direct-view units the current choice is multiple uorescent tube lamps whose light output is spread by a diffuser panel. Projection units utilize a high-intensity lamp. In Sony LCD projection units, the lamp light is split into red, green, and blue light components. These light components are sent to individual LCD panels for pixel control and recombined for projection to a screen.

    Since current LCD technology is unable to completely block backlighting, a small amount of light passes through the LCD crystals and can be seen as a dark gray raster. Ambient room lighting will determine how easy this is to see. In most cases it is easier to watch the screen as the unit is being turned off to see if the raster becomes slightly darker.

    All Sony LCD televisions contain protection circuits to monitor the circuits driving the backlight lamps. If the ballast control circuits or the lamp(s) fail, the unit will usually shut down and display a diagnostics indication. How this is done is unique to each model. Utilizing a troubleshooting owchart for that speci c model is the best way to isolate the cause. Veri cation of backlighting should always be the rst step in isolating a no video condition regardless of the presence of protection circuits.

    No Video with BacklightingIf backlighting is con rmed, the next step is to observe for the presence of any on-screen display (OSD) graphics. These are generated by the main microprocessor or video process circuits. The presence of OSD is a clear indicator that the LCD panel and its associated drive circuits are functioning. The focus of attention is now in the video input and process circuits. Use a troubleshooting owchart for the speci c model to assist in isolating the problem.

  • 2. LCD Television Troubleshooting

    CTV-35 8

    Distorted VideoDistortions in the video can be a dif cult challenge since it can manifest itself in many ways. Fortunately, many of the distortion issues that are caused by the panel control and driver circuits are unique and usually easy to identify. Distortions can be classi ed into the following groups:

    Unlit or fully lit rows or columns of pixels

    Digital distortion across the screen

    Improper video level

    Dark or colored spots on the screen

    Rows or Columns of Pixels Lit or UnlitFully lit rows or columns of pixels are more common in LCD panels than ones that are not lit at all. The horizontal and vertical address lines are controlled by drive circuits that are linked to the panel via exible PC cables. These cables are bonded to the outer edge of the panel. If the bond is lost at one or more of the lines, the control voltage will be lost. This allows the liquid crystals to twist to their normal position and allow full light to pass through. Since an entire line is affected all of the red, green, or blue pixels will light. This is a clear indication of a panel failure since very expensive and specialized equipment is needed to repair the bond. Any unit under warranty will need to have the panel replaced. Figure 2-1 illustrates and example of this failure.

    Current Sony policy dictates the entire unit be exchanged for direct-view models. On larger LCD panels, policy changes may occur, allowing the replacement of the defective panel in the eld. Always review the current service policy for a particular model by visiting the ESI website.

  • 2. LCD Television Troubleshooting

    CTV-35 9

    FIGURE 2-1SAMPLE OF LCD PANEL FAILURES

  • 2. LCD Television Troubleshooting

    CTV-35 10

    Digital Distortion Entire ScreenUnless the LCD panel has been damaged in any way, this type of distortion is usually caused by the process circuits for the video signal. The proper step is to isolate the cause to a particular board. The two key circuits for processing video are the initial circuits to perform analog to digital conversion, and another to scale the incoming video data to the panel resolution and allocate that information to the proper pixels.

    Distortions caused by digital process circuits are unique and, in most cases, easy to identify as to the source. Random points of pixel lighting and loss of detail in the displayed image are examples of distortion caused by the initial video process stages. If this happens, using the OSD functions of the unit can help to verify this. OSD is usually inserted near the end of the digital processing, before it enters the panel scaling circuits. Figure 2-2 illustrates an example of a digital process failure in the front end of the process circuits. Note how the OSD is unaffected. The OSD has made it clear that there is nothing wrong with the panel or the scaling and drive circuits.

    Distortions caused by the scaling and panel drive circuits usually generate symmetrical patterns. Erroneous highlight and black level can also occur here since gamma correction is performed at this stage.

    FIGURE 2-2DIC2 CIRCUIT FAILURE

  • 2. LCD Television Troubleshooting

    CTV-35 11

    Improper Video LevelVideo level issues can affect one or all of the primary colors. The panel scaling and control circuits are reliant on the initial video process stages to properly reproduce brightness and contrast levels. If an overall picture level problem occurs with white balance appearing normal, suspect the failure in the initial video stages. It is not likely that a failure in the gamma correction or LCD drive circuits will affect all three colors.

    In situations where one color is at a level so as to affect white balance, the problem can be in the initial video stages or in the panel. White balance shifts on direct-LCD units are not common. If the entire range of a particular color has increased or decreased suspect a problem in the initial video stages since this is where these adjustments are located and stored on to non-volatile memory. Gamma shifts or failures usually cause white balance problems at the extreme low or highlight areas of a particular color.

    White balance issues with a projection LCD unit are approached in an entirely different manner. Since 3 separate LCD panels are used, it is possible for white balance issues to occur that is not electrical in nature. If drive to one LCD panel were to fail, the symptom would be an extreme white balance shift towards the particular color of the panel that lost drive. Likewise, damage, dust or aging of polarizing lters could cause a drop in one or more of the primary colors.

    White BalanceWhite balance adjustments are provided to vary the output level of the red, green, and blue LCD panels to achieve proper gray-scale of the displayed image. In a direct-view LCD television, the level of each red, green, and blue pixels are varied. Most Sony televisions have more than one white balance setting. Three are most common. They are: Cool, Neutral, and Warm.

    Neutral is a true white balance. If a test pattern were to be displayed using a stair-step pattern from full white to black, all of the brightness levels of the scale would be true black, white and gray. The Cool setting adds a small amount of blue to give the picture a hot look. Warm contains a small amount of red to soften the intensity of the picture.

    Adjusting of white balance is only required if the unit has had a board replacement in which the circuits controlling the balance are located. Other situations where white balance will require adjustment include aging of the unit through time, or when someone else has changed the settings.

    Adjusting White BalanceThe proper procedure for adjusting white balance is covered in the service manual for each model. A color analyzer is required to properly set the X and Y values of each of the color temperature settings. The steps required to perform this adjustment varies from model to model. It also varies between a direct-view and projection unit. Because of this, it would be impossible to cover the requirements in a general sense. Each type of unit has a unique procedure for the initial setting of brightness, contrast, and what color temperature to start with. Some direct-view LCD models have an adjustable backlight that must be set to a certain level. The procedure for reading color balance from the screen also varies for a projection or direct-view model.

    Many technicians will not have the luxury of carrying a color analyzer. They are expensive ($4000 and up) and require training to use properly. In cases where color balance must be adjusted and an analyzer is simply

  • 2. LCD Television Troubleshooting

    CTV-35 12

    not available, there is a procedure that can be performed that will produce satisfactory results. Although not nearly as accurate, it is better that not doing the adjustment at all. This procedure should only be done if it is absolutely necessary and a color analyzer cannot be acquired.

    Adjusting White Balance Without a Color Analyzer

    In cases where a color analyzer is not available, white balance can be aligned by eye. Technicians who are experienced with adjusting CRT-based displays will be familiar with this procedure. They are similar except that CRTs require that the G2 grid (screen) be adjusted to the point of stopping the electron emissions from the cathode at reference black. Drive controls are then adjusted to make each cathode emit the proper level of electrons at high brightness to achieve a white raster.

    When adjusting an LCD display, there are no cutoff adjustments. In this particular model, the Sub-Contrast adjustments are used to adjust white balance for the bright areas of the screen. The Sub-Brightness adjustments are set for the low-level brightness areas.

    The best test pattern to use when visually adjusting white balance is a monochrome stair-step pattern versus a 100IRE white screen. This provides a view throughout the range of brightness levels the display will generate. Another signi cant difference in the adjustment procedure is starting with the Neutral picture setting. The Warm setting shifts the white balance towards the red end of the scale whereas the Cool setting shifts towards the blue spectrum. By using Neutral, the white balance can be adjusted visually. This provides a reference for the eye so that the Cool mode can be set with the Blue Sub-Brightness and Contrast increased slightly to boost the color temperature to around 9300K. The Warm setting will have more Red Sub-Brightness and Contrast levels to create a white balance in the 6500K range. Neutral should fall into the 8000K level.

    Be certain to leave the low-bit data settings for the Green Sub-Brightness

    and Contrast to zero. The high-bit data should be in the mid range. Adjust the Blue and Red data to achieve white by adding these colors to the green. The following procedure can be used for a unit when the white balance is signi cantly off:

    1. With the unit in Neutral, set the brightness level to one-third and the picture level to two-thirds. Input a monochrome stair-step pattern with at least 75IRE at the highest white level.

    2. Check that the Green Sub-Contrast and Brightness levels are set to mid-range for the upper-bit data and zero for the lower-bit data.

    3. Set the Red upper-bit data for Sub-Contrast and Brightness to mid-range and the lower-bit data to mid-range.

    4. Set the Blue upper-bit and lower-bit data for Sub-Contrast and Brightness to zero. The picture will now be a yellowish/green.

    5. Adjust the Red Sub-Contrast Low to generate a yellow color at the brightest portion of the test pattern. If you nd that you are reaching the extreme end of the data range (0 255), set the Red Sub-Contrast High up or down one number and try again.

    6. Once the bright video level is closest to yellow as possible, repeat the above procedure for the Red Sub-brightness adjustments.

    7. When satisfactory yellow is achieved throughout the video range, set the high-bit data for Blue Sub-Contrast and Brightness to mid-range. Adjust the low-bit data for each to change the yellow screen to white. If you are at either of the extreme ends of the data ranges (0 255), set the upper-bit data up or down accordingly.

    8. Once the Neutral white balance is satisfactory, adjust the Warm white balance in the same way. Add a small amount of extra Red Sub-Contrast and Brightness. Cool is adjusted adding a small amount of extra Blue Sub-Contrast and Brightness data.

    Although the above procedure can be somewhat subjective, it has worked

  • 2. LCD Television Troubleshooting

    CTV-35 13

    rather well for CRT-based consumer televisions for many years. It is a viable alternative when a color analyzer is impossible to acquire.

  • CTV-35 14

    Chapter 3 - KLV-26HG2 Troubleshooting Flowcharts

    KLV-26HG2 Index Troubleshooting Flowchart A

    StartInitial Analysis

    Does unit Turn ON?

    Is Video Present?

    No

    Yes

    Is Video Distorted?

    Is Audio Present?

    Is RED LED Flashing?

    No

    No

    No

    No

    Yes

    Yes

    Yes

    Yes

    Red LED ON in StandbyGreen LED flashes and

    Glows Steady

    GO TOPower-ON

    TroubleshootingFlowchart B

    GO TOProtection Mode TroubleshootingFlowchart C1, 2, 3

    GO TONo Video

    TroubleshootingFlowchart D

    GO TOVideo Distortion Troubleshooting

    Flowchart E

    GO TONo Audio

    TroubleshootingFlowchart F

    GO HOMENo Problem

    FoundUnit Fully

    Operational

    A

    Initial Contact Flowchart A

  • CTV-35 15

    3. KLV-26HG2 Troubleshooting Flowcharts

    Power-ON Troubleshooting Flowchart BKLV-26HG2 Power-ON Troubleshooting

    Flowchart B

    Unit will Not Turn- ON

    (No Power)

    Is RED LED ON?

    No

    Yes

    Press TV or Remote-Conrol POWER

    Button

    B

    Press TV POWER

    Button (Not Remote-

    Control)

    Does GREEN LED

    light?

    No

    Yes

    Check Voltage at CN6006/

    Pin 1

    Is voltage STBY 5VPresent?

    No

    Yes

    RED LED is Flashing

    1.5sec. ON 0.5sec. OFF

    G1-Board

    Initial Power OK Troubleshoot Video,

    Panel, or Audio Problem

    Check voltage at CN4603/Pin 11

    Is voltage Panel 12VPresent?

    No

    YesDoes GREEN LEDremain ON?

    Yes

    No

    G1-Board

    Check Voltage at

    CN6006/Pin 3

    Is voltage 3.2V

    Present?

    Replace G1-Board

    Yes

    No

    Replace G1-Board

    Replace B-Board

    Check Voltage at

    CN2801/Pin 23

    Replace B-BoardReplace

    B-Board

    Is voltage 3.2V

    Present?

    Replace A1-Board

    A1-Board

    A1-BoardIMPORTANTLCD Panel and Board part numbers are serial number dependent. Go

    to appendix and reference serial number

    range for proper part number of component.

  • CTV-35 16

    3. KLV-26HG2 Troubleshooting Flowcharts

    Protection Mode Troubleshooting Flowchart C1KLV-26HG2 Protection Mode Troubleshooting

    Flowchart C-1

    Unit Shuts OFFRED LED Flashing

    2sec. ON2sec . OFFLCD Drive

    Check Voltages At

    CN1003/Pins 18 & 22-25

    NOTE: All voltages are measured prior to unit shutdown

    C-1

    0.5sec. ON1.5sec . OFFLCD Panel

    Check Voltage

    At CN6003/Pins 13

    Is Voltage 16.5V

    Present?

    Replace G1-Board

    Replace LCD Panel Assembly

    Yes

    No

    Check Voltage

    At CN4603/Pin 24

    Is Voltage 3.3V

    Present?

    Replace B-Board

    Yes

    No

    Are voltages

    Pin 18 - 5VPins 22-25 - 3.3V

    Present?

    Replace A1-Board

    Replace B-Board

    Yes

    No

    NOTE: Confirm Power Supply operation on

    both the G1 & A1 boards reference

    Flowchart B

    G1-Board

    A1-Board

    B-Board

    IMPORTANTLCD Panel and Board part numbers are serial number dependent. Go

    to appendix and reference serial number

    range for proper part number of component.

  • CTV-35 17

    3. KLV-26HG2 Troubleshooting Flowcharts

    Protection Mode Troubleshooting Flowchart C2

    1.5sec . ON0.5sec. OFF

    Power Supply

    1sec. ON1sec. OFF

    Temperature

    Confirm acceptable local

    external environment temperature

    Check Voltage

    at CN6003/Pin 13

    Is Voltage 16.5V

    Present?

    Check Voltage

    at CN4601/Pins 5-7

    Is voltage 6.8V

    Present?

    Replace G1-Board

    A1-Board

    No

    Yes

    Yes

    No

    G1-Board

    Unit Shuts OFFRED LED Flashing

    C-2KLV-26HG2 Protection Mode Troubleshooting

    Flowchart C-2

    NOTE: All voltages are measured prior to unit shutdown

    Is temperature

    < 75 degrees CelsiusPresent?

    Is Temperature of LCD Panel

    only warm to the touch?

    Move TV into an acceptable environment and Re-Test

    NOTE: Check that the TV is not near other

    devices that may cause a rise in temperature.

    Such as, home heating systems.

    No

    Yes

    Replace LCD Panel Assembly

    Replace B-Board

    No

    Excessive temperature to the touch

    YesNormal temperature to the touch

    Replace G1-Board

    Check Voltage

    at CN4603/Pin 20

    Is voltage 3V

    Present?

    Replace A1-Board

    No

    Yes

    Check Voltage

    at CN4603/Pin 19

    Is voltage2.75V

    Present?

    Replace A1-Board

    Replace B-Board

    No

    Yes

    A1-Board

    A1-Board

    IMPORTANTLCD Panel and Board part numbers are serial number dependent. Go

    to appendix and reference serial number

    range for proper part number of component.

  • CTV-35 18

    3. KLV-26HG2 Troubleshooting Flowcharts

    No Video Troubleshooting Flowchart D

    KLV-26HG2 No Video Troubleshooting Flowchart D

    No Video

    Is Video Missing on All Inputs ?

    1,2,3 etc.

    No

    Yes

    D

    Check External Device

    and Separate ConnectionsSwap Devices

    and Connections

    Are External Devices and Connections

    OK?

    TV OKRepair External

    Devices orConnections and

    Re-Test

    Check Voltage at CN6003/Pins 5-7

    Replace A1-Board

    Replace G1-Board

    Is Voltage

    6VPresent?

    G1-Board

    Yes No

    Yes

    No

    Check Memory Stick

    Input

    Is Video or Pictures

    Displayed?

    No

    Turn ON User Menu

    Yes

    Does User Menu

    Display?

    Replace B-Board

    No

    Check Voltage at CN5801/Pins 1&2

    Yes

    Is Voltage

    12VPresent?

    Replace A1-Board

    No

    Yes

    Replace LCD Panel Assembly

    Repair LVDS Cable

    Connection and Re-Test

    LVDS Cable

    Connections OK?

    No

    Yes

    Replace A1-Board

    B-Board

    Check LVDS Cable Connections between B

    Board & LCD Panel Assb.

    IMPORTANTLCD Panel and Board

    part numbers are serial number dependent. Go

    to appendix and reference serial number

    range for proper part number of component.

  • CTV-35 19

    3. KLV-26HG2 Troubleshooting Flowcharts

    Video Distortion Troubleshooting Flowchart E

    KLV-26HG2 Video Distortion Troubleshooting Flowchart E

    Video Distorted

    Is Distortion on All Video Inputs ?

    1,2,3 etc.

    Yes

    No

    Check External Device

    and Connections

    Swap Devices and connections

    Bad

    Good

    Video 1, 2 DistortedVideo 3, 4 OK

    Video 1, 2 OKVideo 3, 4 Distorted

    Is Distortion in USER MENU?

    Yes

    TV OKRepair External

    Devices orConnections

    Replace B-Board

    Replace A1-Board

    Replace B-Board

    No

    E

    Turn ON USER MENU

    IsDistortion Stationary

    Missing Horizontal or Vertical Lines. Or Missing Pixels?

    Replace LCD Panel Assembly

    Replace B-Board

    No

    Yes

    Check Memory Stick

    Input

    Is Memory Stick

    Video or PicturesDistorted?

    Replace A1-Board

    No

    Yes

    IMPORTANTLCD Panel and Board

    part numbers are serial number dependent. Go

    to appendix and reference serial number

    range for proper part number of component.

  • CTV-35 20

    3. KLV-26HG2 Troubleshooting Flowcharts

    No Audio Troubleshooting Flowchart F

    KLV-26HG2 No Audio Troubleshooting Flowchart F

    Is Voltage12V

    Present?

    Check Voltage at CN4601/Pins 1&2

    No

    No Audio(Speaker Outputs)

    Is Audio Missing on All Inputs ?

    1,2,3 etc.

    No

    Yes

    NOTE: Confirm all DC Voltages to circuit boards

    before replacing

    Connections OK?

    Replace A1-Board

    No

    Yes

    Check Speaker

    Connections on A1-Board

    Check Individual

    Audio Inputs

    Check External Devices

    and Connections

    Swap Devices and connections

    No Audio Inputs 1 **ONLY**

    Replace U1-Board

    No Audio Input 2

    **ONLY**

    Replace H2-Board

    Replace A1-Board

    No Audio Inputs 3**ONLY**

    No Audio Tuner Input **ONLY**

    Replace TU-Board

    No Audio Input 4

    **ONLY**

    TV OKRepair External

    Devices orConnections

    Good

    Bad

    Yes

    F

    Repair Speaker Connections

    Replace UD-Board

    Replace G1-Board

    No Audio Memory Stick

    Input **ONLY**

    Replace MSX & MS-

    Board

    IMPORTANTLCD Panel and Board part numbers are serial number dependent. Go

    to appendix and reference serial number

    range for proper part number of component.

  • CTV-35 21

    Chapter 4 - KLV-32M1 Troubleshooting Flowcharts

    KLV-32M1 Index Troubleshooting Flowchart A

    StartInitial Analysis

    Does unit Turn ON?

    Is Video Present?

    No

    Yes

    Is Video Distorted?

    Is Audio Present?

    Is RED LED Flashing?

    No

    No

    No

    No

    Yes

    Yes

    Yes

    Yes

    Red LED ON in StandbyGreen LED flashes and

    Glows Steady

    GO TOPower-ON

    TroubleshootingFlowchart B

    GO TOProtection Mode TroubleshootingFlowchart C1 & 2

    GO TONo Video

    TroubleshootingFlowchart D

    GO TOVideo Distortion Troubleshooting

    Flowchart E

    GO TONo Audio

    TroubleshootingFlowchart F

    GO HOMENo Problem

    FoundUnit Fully

    Operational

    A

    Initial Contact Flowchart A

  • CTV-35 22

    4. KLV-32M1 Troubleshooting Flowcharts

    KLV-32M1 Power-ON Troubleshooting Flowchart B

    Unit will Not Turn- ON

    (No Power)

    Is RED LED ON?

    No

    Yes

    Press TV or Remote-

    Control POWER Button

    B

    Press TV POWER

    Button (Not Remote-

    Control)

    Does GREEN LED

    light?

    No

    Yes

    1

    0

    How manyInitial

    Relay Clicksare heard?

    0 or 1

    Check Voltage at

    CN651/Pin 14

    Is voltage STBY 5VPresent?

    No

    Check connections CN7000 & CN5504

    Connections OK?

    AU-Board

    NoYes

    Yes

    Repair connections

    RED LED is Flashing

    1.5sec. ON 0.5sec. OFF

    GL-Board

    Initial Power OK Troubleshoot Video,

    Panel, or Audio Problem

    Check voltage at CN5504/Pin A43

    Is voltage Panel 5VPresent?

    No

    Yes

    Does GREEN LEDremain ON?

    Yes

    No

    GL-Board

    Check Voltage at

    CN651/Pin 15

    Is voltage 3.2V

    Present?

    Replace BL-Board

    A-1052-703-A

    Replace GL-Board

    A-1052-705-A

    Yes

    No

    Replace AU-Board

    A-1071-844-A

    Replace GL-Board

    A-1052-705-A

    Replace BL-Board

    A-1052-703-A

    Replace BL-Board

    A-1052-703-A

    Power-ON Troubleshooting Flowchart B

  • CTV-35 23

    4. KLV-32M1 Troubleshooting Flowcharts

    Replace AU-Board

    A-1071-844-A

    KLV-32M1 Protection Mode Troubleshooting Flowchart C-1

    Unit Shuts OFFRED LED Flashing

    2sec. ON2sec. OFFLCD Drive

    Check Voltages At

    CN1001/Pins B45 & A47

    NOTE: All voltages are measured prior to unit shutdown

    C-1

    0.5sec. ON1.5sec. OFFLCD Panel

    Check Voltage

    At CN652/Pins 1-5

    Is Voltage 16.5V

    Present?

    Replace LCD Panel

    1-805-640-11 Assembly

    Yes

    No

    Check Voltage

    At CN652/Pin 12

    Is Voltage 3.3V

    Present?

    Yes

    No

    Are voltages B45 - 5V

    A47 - 3.3VPresent?

    Yes

    No

    NOTE: Confirm Power Supply operation on both the GL & AU boards reference

    Flowchart B

    GL-Board

    GL-Board

    BL-Board

    Replace GL-Board

    A-1052-705-A Replace BL-Board

    A-1052-703-A

    Replace BL-Board

    A-1052-703-A

    Protection Mode Troubleshooting Flowchart C1

  • CTV-35 24

    4. KLV-32M1 Troubleshooting Flowcharts

    1.5sec. ON0.5sec. OFF

    Power Supply

    1sec . ON1sec. OFF

    Temperature

    Confirm acceptable local

    external environment temperature

    Check Voltage

    at CN651/Pins 5-8

    Is Voltage 10.5V

    Present?

    Check Voltage

    at CN1001/Pin B40

    Is voltage 8.5V

    Present?

    BL-Board

    No

    Yes

    Yes

    No

    GL-Board

    Unit Shuts OFFRED LED Flashing

    C-2 KLV-32M1 Protection Mode Troubleshooting Flowchart C-2

    NOTE: All voltages are measured prior to unit shutdown

    Is temperature

    < 75 degrees CelsiusPresent?

    Is Temperature of LCD Panel

    only warm to the touch?

    Move TV into an acceptable environment and Re-Test

    NOTE: Check that the TV is not near other

    devices that may cause a rise in temperature.

    Such as, home heating systems.

    No

    Yes

    Replace LCD Panel

    1-805-640-11Assembly

    No

    Excessive temperature to the touch

    YesNormal temperature to the touch

    Check Voltage

    at CN1001/pin A47

    Is voltage 8.5V

    Present?

    No

    Yes

    Check Voltage

    at CN652/Pins 1-5

    Does voltage

    Increase to 20V before shutdown?

    No

    Yes

    BL-Board

    GL-Board

    Replace BL-Board

    A-1052-703-A

    Replace BL-Board

    A-1052-703-AReplace

    AU-BoardA-1071-844-A

    Replace AU-Board

    A-1071-844-A

    Replace GL-Board

    A-1052-705-A

    Replace GL-Board

    A-1052-705-A

    Protection Mode Troubleshooting Flowchart C2

  • CTV-35 25

    4. KLV-32M1 Troubleshooting Flowcharts

    KLV-32M1 No Video Troubleshooting Flowchart D

    No Video

    Is Video Missing on All Inputs ?

    1,2,3 etc.

    No

    Yes

    D

    Check External Devices

    and Separate Connections

    Swap Devices and Connections

    Are External Devices and Connections

    OK?

    TV OKRepair External

    Devices orConnections and

    Re-Test

    Check Voltage at CN9302/

    Pins 17-18

    Replace ULU-Board

    A-1052-705-A

    Is Voltage

    5VPresent?

    ULU-Board

    Yes No

    Yes

    No

    Check Voltage at CN9302/

    Pin 25

    Is Voltage

    9VPresent?

    ULU-Board

    No

    Turn ON USER MENU

    Check for analog

    component signals on CN9303/Pins 1,3,5

    Yes

    Are signalsPresent?

    Does USER MENU

    Display?

    No

    Yes

    No

    Check Voltage at CN4501/

    Pins 26-30

    Yes

    Is Voltage

    5VPresent?

    Check LVDS Cable Connections between BL Board & LCD Panel

    Assb.

    No

    Yes

    Repair LVDS Cable

    Connection and Re-Test

    LVDS Cable

    ConnectionsOK?

    No

    Yes

    Replace LCD Panel

    1-805-640-11Assembly

    Replace AU-Board

    A-1071-844-A

    Replace AU-Board

    A-1071-844-A

    Replace AU-Board

    A-1071-844-A

    Replace BL-Board

    A-1052-703-A

    Replace ULU-Board

    A-1052-705-A

    No Video Troubleshooting Flowchart D

  • CTV-35 26

    4. KLV-32M1 Troubleshooting Flowcharts

    KLV-32M1 Video Distortion Troubleshooting Flowchart E

    Video Distorted

    Is Distortion on All Video Inputs ?

    1,2,3 etc.

    Yes

    No

    Check External Devices

    and Connections

    Swap Devices and connections

    Bad

    Good

    Video 1,2,3, DistortedVideo 4, 5 OK

    Video 1,2,3, OKVideo 4, 5 Distorted

    Is Distortion in USER MENU?

    Yes

    TV OKRepair External

    Devices orConnections

    No

    E

    Turn ON USER MENU

    IsDistortion Stationary

    Missing Horizontal or Vertical Lines. Or Missing Pixels?

    No

    Yes

    Replace ULU-Board

    A-1052-705-A

    Replace BL-Board

    A-1052-703-A

    Replace BL-Board

    A-1052-703-A

    Replace BL-Board

    A-1052-703-A

    Replace LCD Panel

    1-805-640-11Assembly

    Video Distortion Troubleshooting Flowchart E

  • CTV-35 27

    4. KLV-32M1 Troubleshooting Flowcharts

    KLV-32M1 No Audio Troubleshooting Flowchart F

    Is Audio Present at Speakers?

    Check Center

    Speaker Input

    No

    No Audio(Speaker Outputs)

    Is Audio Missing on All Inputs ?

    1,2,3 etc.

    No

    Yes

    NOTE: Confirm all DC Voltages to circuit boards

    before replacing

    Connections OK?

    No

    Yes

    Check Speaker

    Connections on AU-Board

    Check Individual

    Audio Inputs

    Check External Devices

    and Connections

    Swap Devices and connections

    No Audio Inputs 1 & 2

    **ONLY**

    No Audio Input 3

    **ONLY**

    Replace H3-Board

    A-1073-555-A

    No Audio Inputs 4**ONLY**

    No Audio Tuner Input

    **ONLY**

    Replace TUNER

    8-598-593-60

    No Audio Input 5

    **ONLY**

    TV OKRepair External

    Devices orConnections

    Good

    Bad

    Yes

    F

    Check Voltage

    at CN9302/Pin 25

    Is Voltage 9V

    Present?

    Yes

    No

    Repair Speaker Connections

    Replace P-Board

    A-1052-776-A

    Replace AU-Board

    A-1071-844-A

    Replace AU-Board

    A-1071-844-A

    Replace ULU-Board

    A-1052-705-A

    Replace ULU-Board

    A-1052-705-A

    Replace ULU-Board

    A-1052-705-A

    No Audio Troubleshooting Flowchart F

  • CTV-35 28

    Chapter 5 - KDL-32/42XBR950 Troubleshooting Flowcharts

    KDL32/42XBR950 InitialContact Flowchart A

    START

    Does UnitTurn On?

    Does Timer LED Ever

    Flash Red?

    Does Video Appear?

    Yes

    No

    No

    Go To Protect Troubleshooting

    Flowchart C

    No

    Go To Video Troubleshooting

    Flowchart D

    Go To Audio Troubleshooting

    Flowchart E

    FINISHED

    A

    Go To No Power Troubleshooting

    Flowchart B

    Yes

    Yes

    Is Video Normal?

    Yes

    No Go To Video Troubleshooting

    Flowchart D

    Audio Present ?

    Yes

    No

    No

    Initial Contact Flowchart A

  • CTV-35 29

    5. KDL-32/42XBR950 Troubleshooting Flowcharts

    KDL32/42XBR950 No Power Troubleshooting Flowchart B

    Unit Does Not Turn On

    No

    Yes

    RED

    >10sec

    Power Circuits OK

    StandbyLED Lit on

    Media Box?

    Led Flashing ?

    Steady Green A/10 Seconds?

    Yes

    Replace MediaReceiver Unit

    Standby LED on Panel Lit?

    Check Panel Has AC Power

    Replace G Board

    Yes

    Flashing Orange?

    Yes Communication Error . Check A/V

    Cables

    Flashing Red?Go to Diagnostics Troubleshooting

    Flowchart B

    No

    Yes

    Turn Unit On

    Go to Diagnostics Troubleshooting

    Flowchart B

    GREEN

    HDCP Key ErrorMedia Receiver or

    DES Board on Panel

    No

    Flashing Orange?

    Yes

    B

    No Power Troubleshooting Flowchart B

  • CTV-35 30

    5. KDL-32/42XBR950 Troubleshooting Flowcharts

    KDL32/42XBR950 Protect Mode Troubleshooting Flowchart C

    Protect Mode

    Yes

    Unit Not In Protect Moded

    Standby LED Flashing Red?

    C

    No

    See Diagnostics Table

    MEDIA RECEIVER DISPLAY UNIT POSSIBLE CAUSE REMEDYSTEADY RED STEADY RED NORMAL - UNIT IN STANDBY NONESTEADY GREEN STEADY GREEN NORMAL - UNIT POWERED ON NONE

    RED FLASHING 9X RED/GREEN FLASHING LCD BACKLIGHT OR INVERTER FAILURE REPLACE LCD PANELRED FLASHING 9X RED FLASHING 7X DC DETECT ON SPEAKER LINES K BOARD (32") K1 BOARD (42")RED FLASHING 9X RED FLASHING 6X LOW B+ DETECT REPLACE G BOARDRED FLASHING 9X RED FLASHING 4X EXCESSIVE PANEL TEMPERATURE REPLACE G BOARDRED FLASHING 10X STEADY RED OVER-VOLTAGE DETECT REPLACE MEDIA RECEIVERRED FLASHING 8X STEADY RED OVER-VOLTGE DETECT REPLACE MEDIA RECEIVERRED FLASHING 6X STEADY RED LOW-VOLTAGE DETECT REPLACE MEDIA RECEIVERRED FLASHING 4X STEADY RED FAN ROTATION ERROR REPLACE MEDIA RECEIVERORANGE FLASHING ORANGE FLASHING MEDIA CABLES UNPLUGGED CHECK MEDIA CABLESORANGE FLASHING NO LIGHT NO POWER TO DISPLAY GO TO NO POWER FLOWCHARTNO LIGHT ORANGE FLASHING NO POWER TO MEDIA RECEIVER REPLACE MEDIA RECEIVER

    KDL32/42XBR950 SELF-DIAGNOSTICS DISPLAY

    Protection Mode Troubleshooting Flowchart C

  • CTV-35 31

    5. KDL-32/42XBR950 Troubleshooting Flowcharts

    KDL32/42XBR950 Video Troubleshooting Flowchart D

    Video Problem

    Yes

    No

    DONE

    Video Present ?

    Distortion In Video?

    Yes

    D

    No

    NOTE: The backlight should be on . The unit normally shuts down and goes into

    panel alarm protect .

    PanelBacklight ON?

    Can OSD Be Displayed?

    No

    Yes No

    Yes

    Media Receiver UnitPN T99861282

    DES Board PN A1302861 A

    or Media Receiver

    Replace PanelPN T99861283 (32")

    T99861284 (42")

    Video Troubleshooting Flowchart D

  • CTV-35 32

    5. KDL-32/42XBR950 Troubleshooting Flowcharts

    KDL32/42XBR950 Audio Troubleshooting Flowchart E

    Audio Problem

    Yes

    No

    DONE

    Audio Heard?

    Distorted?Yes

    E

    No Standby LED Blinking 7X?

    Audio Problem All Inputs?

    No

    Yes No

    Yes

    Media Receiver UnitPN T99861282

    K Board (32")PN A1405907 CK1 Board (42")PN A1410280 A

    DES BoardPN a1302861 AK Board (32")

    PN A1405907 CK1 Board (42")PN A1410280 A

    Audio Troubleshooting Flowchart E

  • CTV-35 1

    AppendixKLV-26HG2 LCD Panel & Board Part# per Unit Serial Number

  • CTV-35 2

    Appendix

    KLV-26HG2 LCD Panel & Board Part# per Unit Serial Number Cont.

  • CTV-35 3

    Appendix

    Backlight Inverter Board(under Sheild)

    U1-Board

    MSB-BoardMSX-Board

    TU-Board

    A1-Board

    LCD Logic Board(under G1-Board; Under sheild)

    H2-Board

    H1-Board

    H3-Board MS-BoardB-Board UD-Board

    G1-Board

    KLV-26HG2 Board Location

    Backlight Return Lines

    KLV-26HG2 Board Location

  • CTV-35 4

    Appendix

    Backlight Inverter Board (under shield )

    GL-Board

    ULU-BoardH1-Board H2-Board(behind ULU -Board)

    H3-Board

    P-Board(under shield )

    AU-Board

    Backlight Return Lines

    (under shield )

    LCD Logic Board (under shield ) BL-Board

    KLV-32M1 Board Location

    KLV-32M1 Board Location

  • CTV-35 5

    Appendix

    KDL-32/42XBR950 Board Location

    KDL-32/42XBR950 Panel Board Location

  • CTV-35 6

    Appendix

    KLV-26HG2 Protection Mode Indications and Failure Areas

    KLV-32M1 Protection Mode Indications and Failure Areas

  • CTV-35 7

    Appendix

    KDL-32/42XBR950 Protection Mode Indications and Failure Areas

  • CTV-35 8

    Appendix

    A1 BoardG1 Board

    ACInput

    Power 1 (ON)from B-Board

    KLV-26HG2 Power Supply Overall Block

    STBY 5Vto B-BoardMain Micro

    To Inverter Board

    F601 IC6002PrimaryPower Supply

    IC6001Standby

    5VPower Supply

    16.5V

    17V

    6.8V

    33V

    16.5V

    17V

    PS4601

    IC4601Secondary

    PowerSupply

    TunerBoard

    5V Reg

    D5V to B-Board

    3.3V to B-BoardMemory

    Stick

    Audio Circuits

    D3.3V to B-Board

    12V Panel Volageto Logic Board

    9V Reg

    9V to B-BoardPS4602

    30V Reg

    PS6450

    9V Reg

    PS7001

    Audio Amplifier

    Power 3from B-Board

    Power 4from B-Board

    Power 2 from B-Board

    MSB Board3.3V Reg

    13

    5\71\2

    11

    1\5

    CN6004

    CN6003

    CN6006

    13

    24

    25

    5\7

    1\2

    11

    CN4601

    CN2801

    CN4601

    11

    1

    8

    9

    CN4603

    CN2801

    CN4603

    PH6001

    1

    3

    Q6007

    Q6007

    3.2V

    3.2V

    3.2V

    3.2V

    D6000

    STBY 5V

    Q4605

    Q460623

    KLV-26HG2 Block DiagramsKLV-26HG2 Block DiagramsPower Supply

  • CTV-35 9

    Appendix

    IC1006MainMicro

    A1-Board

    B-Board

    IC1002Temp

    IC7503Scan

    Converter

    I2C

    IC4601Scondary

    PowerSupply

    Q460312V Reg

    Q4605Panel 12V

    Switch

    IC46029V Reg

    5V ALERT

    3.3V ALERT

    IC46035V Reg

    16.5V DC IN_ALERT

    BacklightInverterBoard

    G1-Board

    IC6002Primary Power

    Supply

    Backlight

    Panel Detect

    LCD PanelAssemble

    Q4604D4607

    D4611

    D4612

    R4643

    R4642

    R4644

    13V3.3V

    4V

    12

    16

    16.5VUNREG 6V

    3.1V

    3V

    2.75V

    20

    21

    19

    25

    24

    CN4603

    KLV-26HG2 Protection Circuits

    UART

    CN6003

    4 3CN4604

    5 - 7 13

    5 - 7 13CN4601

    Power Good

    DriveOutput

    6

    5

    7

    1

    2

    CN1003

    R4645

    Protection Circuits

  • CTV-35 10

    Appendix

    U1-Board

    H2-Board

    TU-Board

    IC2803Switcher

    Video 1

    Video 2

    IC2511Switcher

    Y/CV

    C

    A1-Board B-Board

    UD-BoardDVI

    Component

    IC2505Switcher

    Y

    CB

    CR

    C/CB

    CR

    VIDVID

    IC3600V-Chip

    IC3007CCP2

    R G B

    IC3302DRC

    IC7503Scan

    Converter

    IC5802LCD Drive

    LCD Panel Assemble

    IC5804LVDS TX

    Memory Stick Processing

    MS Board

    Memory Stick Interface

    MSX Board

    480i

    1080i, 720p, 480p

    User & Service Mode OSD Generator

    Memory Stick OSD

    Generator

    V-Chip OSD

    KLV-26HG2 Video Processing

    RF

    (MS) Digital Component Signal

    IC1006MainMicro

    CCP_SW

    I2C

    I2C

    J3307B-Y

    J3308R-Y

    J3309Y

    X500114.32MHz

    X580133MHz

    X5802100MHz

    MS MS

    Y/CV

    UART

    3.3V

    3.3V2.5V

    3.3V2.5V

    9V

    5V

    9V

    3.3V

    3.3V

    2.5V

    NOTE: DRC 1.8V & 3.3V

    Video Processing

  • CTV-35 11

    Appendix

    U1-Board

    H2-Board

    TU-Board

    IC2803Switcher

    Video 1

    Video 2

    A1-Board

    UD-BoardDVI

    Component

    IC2801Switcher

    RF

    IC2802Switcher

    Memory Stick Processing

    MS Board

    Memory Stick Interface

    MSX Board

    R

    R

    R

    L

    L

    L

    L/R

    L/R

    L/R

    R

    L

    IC7002Audio

    Control

    R IC7007Audio

    Amplifier

    IC7011Audio

    ProcessorL L

    R

    IC7400Comparato

    r

    IC7002HP Amp

    Headphone Output

    H2Board

    J7004Audio

    Var/FixOutput

    KLV-26HG2 Audio Processing

    RL

    R L

    SP-MuteFrom B-Board

    Q7007

    Q7005Q7006

    HP-MuteFrom B-Board

    Q7001Q7002

    P-MuteFrom Secondary

    Power SupplyIC4601

    Q7018Q7019

    5V

    9V

    9V

    9V

    9V

    9V

    12V

    12VPS7001

    Audio Processing

  • CTV-35 12

    Appendix

    KLV-32M1 Block DiagramsKLV-32M1 Block DiagramsPower Supply

    AU-BoardGL-Board

    Power 1 (ON)from BL-Board

    KLV-32M1 Power Supply Overall Block

    STBY 5Vto BL-BoardMain Micro

    To Inverter Board

    IC621PrimaryPower Supply

    10.5V

    30V

    33V

    16.5V

    17V

    IC7002Secondary

    PowerSupply

    Audio Amplifier

    Tuner

    IC661Standby

    5VPower Supply

    PH662

    Power 3from B-Board

    Power 4from B-Board

    AU9V(Audio) Reg 9V to BL

    -BoardReg 5V to ULU

    -Board

    9V Reg

    9V Reg

    5V Reg

    Q681

    Q661

    Q7002

    Q70033.2V

    3.2V

    3.2V

    3.2V

    D3.3V to BL-Board

    5V Panel Voltage

    D5V to BL-Board

    Power 2 from B-Board

    STBY 5V

    PS7000

    PS8500

    PS7001

    F601ACInput

    D6000

    RY601

    TH601

    1\5

    5\8

    1\2

    12

    15

    14

    CN652

    CN651

    5\8

    30V Reg

    1\2

    12

    15

    14

    B38

    A38

    CN7000

    CN5504A47

    A43

    B39

    B45

    B44

    17

    A39

    A50

    CN5504

    CN5504

    CN5500

    STBY 5V

  • CTV-35 13

    Appendix

    Protection Circuits

    IC1002MainMicro

    AU-Board

    BL-Board

    IC1002Temp

    IC7503Scan

    Converter

    I2C

    IC7002Scondary

    PowerSupply

    Q7001D5VV SW

    5V ALERT

    3.3V ALERT

    8.5V DC-IN ALERT

    Backlight

    Panel Detect

    LCD PanelAssemble

    D10025.6V

    3.2V

    4.8V

    29

    19

    AU9V

    UNREG 10.5V

    3.3V

    A41

    B40

    A47

    KLV-32M1 Protection Circuits

    D7026.2V

    IC70019V Reg

    D5504

    R5583

    R5580

    9V

    IC70009V Reg

    IC70035V Reg

    PS7000 IC70055V Reg

    R5582

    R5505

    UART

    17

    27

    Q7000D3.3V

    SW

    D5505 R5581

    D70035.6V

    D70023.9V

    Q7003Panel 5V

    SW

    Panel 5V

    GL-Board

    IC621Primary Power

    Supply11

    12

    BacklightInverterBoard

    5 - 8 1 2CN651 CN653

    CN652

    A43

    2

    1

    CN1004

    CN1001

    4.9V

    3V

  • CTV-35 14

    Appendix

    Video Processing

    IC9602Switcher

    Video 1Video 2

    IC9801Switcher

    Y/CV

    C

    ULU-Board BL-Board

    Y/CV

    C/CB

    CR

    VIDVID

    IC2003V-Chip

    IC2006CCP2

    R G B

    IC3002DRC

    IC4007Scan

    Converter

    IC4502LCD Drive

    LCD Panel Assemble

    IC4504LVDS TX

    480i

    1080i, 720p, 480p

    User & Service Mode OSD Generator

    V-Chip OSD

    KLV-32M1 Video Processing

    P-BoardHDMI

    Component Input

    IC9800Switcher

    Y

    CB

    CR

    H3-BoardVideo 3

    TunerRF

    AU-Board

    CCP_SW

    I2C

    IC1002MainMicro

    I2C

    J3007B-Y

    J3008R-Y

    J3009Y

    X400114.32MHz

    X450133MHz

    X4502100MHz

    UART

    9V

    5V

    9V

    3.3V

    3.3V2.5V

    3.3V

    3.3V

    2.5V

    3.3V2.5V

    NOTE: DRC 1.8V & 3.3V

  • CTV-35 15

    Appendix

    Audio Processing

    IC8001Audio

    Selector

    RIC8100

    Audio Processor

    L

    IC8600Switch

    IC8601HP Amp

    KLV-32M1 Audio Processing

    R L

    Q8601Q8602

    HP-MuteFrom BL-Board

    Q8603Q8604

    TU-BoardIC9602Switcher

    ULU-Board

    P-BoardHDMI

    Component

    IC9600Switcher

    RF

    IC9601Switcher

    R

    R

    L

    L

    L/R

    R

    L

    AU-Board

    Video 1L/R

    Video 2 L/R

    L/RH3-Board

    Video 3

    HeadphoneOut

    Center Speaker

    Input

    R L

    TB9300

    J9302

    IC8602Amp

    IC8002

    Amp

    IC8301

    Amp

    IC8501Audio

    Amplifier

    IC8500

    Amp

    SP-MuteFrom BL-

    Board

    Q8700

    Q8300

    Mute

    Mute

    Mute

    Audio Var/Fix Output

    Center Speaker

    SW2

    IC8300

    EQ

    IC8302Switch

    IC8303Switch

    EQ SWFrom BL-Board

    9V

    9V

    9V

    9V

    9V9V

    9V

    9V

    9V

    9V

    9V

    30VPS8500

    Q8001

    9V 9V

    Center Speaker

    SW1Q8002

  • CTV-35 16

    Appendix

    KDV-32/42XBR950 Block Diagrams

    UD BOARD

    G BOARD

    A BOARD

    COMPOSITE VIDEO 1~3

    COMPONENTVIDEO 5 & 6

    DVI INPUT

    FRONT AND REAR iLINK

    QT BOARD

    QM BOARD

    DIC2 BOARD

    M BOARD

    MDB-XBR950L MEDIA RECEIVER BOX LDM32/4210 LCD DISPLAY

    QH BOARD

    MEMORY STICK INPUT

    DES BOARD

    TO LCD PANEL

    G1 BOARD (32")G2 BOARD (42")

    VIDEO DATA(WHITE CONNECTOR)

    AUDIO DATA(BLACK CONNECTOR)

    FIGURE 1-1 - KDL32/42XBR950 OVERALL BLOCK DIAGRAM CTV34.1-1 2/10/05

    K BOARD (32")K1 BOARD (42")

    Overall System Block Diagram

  • CTV-35 17

    Appendix

    PFC CIRCUIT

    T6200

    T6201

    1

    2

    3

    5

    4

    T6202

    1

    2

    3

    KDL42XBR950 ONLY

    1

    2

    3

    4

    4

    9

    RELAY LATCH Q6402 , Q6403

    PFC LVP PROT

    24V OVP

    24V LVP

    STBY6V SW 24V

    CONVIC6500 T6500

    RY6001 RY6000 D6000

    D6500 D6504

    TH6000

    D6300

    D6301

    D6302

    D6303

    D6304

    D6305

    CN6300

    CN6301

    CN6302

    AC IN

    G1 BOARD (32")

    G2 BOARD (42")

    CONVERTERIC6200 , Q6200 ,

    Q6201

    FIGURE 1-3 - DISPLAY POWER SUPPLY CTV34.1-3 7/11/05

    16.5V

    24V

    PWR_ON HSTBY 6.5V

    LCD Panel Power Supply

  • CTV-35 18

    Appendix

    IC3102IC3103

    LVDS RXSPDIF TX

    IC5001SPDIF TO PCM CONVERTER

    IC5002PCM TO PWM PROOCESS

    IC5003AUDIO

    AMPLIFIER

    RELAY

    RELAY

    CN5005

    CENTERSPEAKER IN

    K2 BOARD

    (42" ONLY)

    K BOARD (32")K1 BOARD 42")

    DES BOARD

    Q5004 ~ 5007DC DETECT

    AUDIO DATA FROM MEDIA

    RECEIVER

    FIGURE 1-5 - AUDIO PROCESSING CTV34.1-5 7/11/05

    Audio Processing

  • and i.Link are trademarks of Sony Electronics

    2005 Sony Electronics, Inc.EMCSA - A Service Company

    1 Sony DrivePark Ridge, New Jersey 07656

    Reproduction in whole or part without written permission is prohibited. All rights reservedCTV-35 6/29/05Reproduction in whole or part without written permission is prohibited. All rights reservedCTV-35 6/29/05Reproduction in whole or part without written permission is prohibited. All rights reserved

    IntroductionCourse Overview

    Chapter 1 - Basic LCD Display TheoryBasic Operation of an LCD Projection TelevisionOverviewLiquid Crystal TechnologyLight PolarizationLiquid CrystalsCreating Color With Liquid CrystalsDirect-View LCD

    Chapter 2 - LCD Display TroubleshootingIntroductionVideo Abnormalities TroubleshootingNo videoBacklightingNo Video with Backlighting

    Distorted VideoRows or Columns of Pixels Lit or UnlitDigital Distortion Entire ScreenImproper Video Level

    White BalanceAdjusting White BalanceAdjusting White Balance Without a Color Analyzer

    Chapter 3 - KLV-26HG2 Troubleshooting FlowchartsInitial Contact Flowchart APower-ON Troubleshooting Flowchart BProtection Mode Troubleshooting Flowchart C1Protection Mode Troubleshooting Flowchart C2No Video Troubleshooting Flowchart DVideo Distortion Troubleshooting Flowchart ENo Audio Troubleshooting Flowchart F

    Chapter 4 - KLV-32M1 Troubleshooting FlowchartsInitial Contact Flowchart APower-ON Troubleshooting Flowchart BProtection Mode Troubleshooting Flowchart C1Protection Mode Troubleshooting Flowchart C2No Video Troubleshooting Flowchart DVideo Distortion Troubleshooting Flowchart ENo Audio Troubleshooting Flowchart F

    Chapter 5 - KDL-32/42XBR950 Troubleshooting FlowchartsInitial Contact Flowchart ANo Power Troubleshooting Flowchart BProtection Mode Troubleshooting Flowchart CVideo Troubleshooting Flowchart DAudio Troubleshooting Flowchart E

    AppendixKLV-26HG2 LCD Panel & Board Part# per Unit Serial NumberKLV-26HG2 LCD Panel & Board Part# per Unit Serial Number Cont.KLV-26HG2 Board LocationKLV-32M1 Board LocationKDL-32/42XBR950 Panel Board LocationKLV-26HG2 Protection Mode Indications and Failure AreasKLV-32M1 Protection Mode Indications and Failure AreasKDL-32/42XBR950 Protection Mode Indications and Failure AreasKLV-26HG2 Block DiagramsPower SupplyProtection CircuitsVideo ProcessingAudio Processing

    KLV-32M1 Block DiagramsPower SupplyProtection CircuitsVideo ProcessingAudio Processing

    KDV-32/42XBR950 Block DiagramsOverall System Block DiagramLCD Panel Power SupplyAudio Processing