[LCD]PIP/PBP function

[LCD]PIP/PBP function

Overview

ASUS exclusive innovations, Picture-in-Picture (PIP) and Picture-by-Picture (PBP)

, allow users to view images from different signals in almost any way they want.

PIP and PBP allow users to browse images from different signals and let them switch between

the main and PIP source, including audio.

Directions

The PIP/PBP Setting allows you to open up another sub-window connected from another video

source ; in addition to the main-window from your original video source.

By activating this function, you can have two pictures from two different video sources

displayed by the monitor.

How to use the PIP/PBP in OSD Menu :

• PIP/PBP Mode: You can turns the PIP or PBP function on or off.

• PIP/PBP Source: Selects the video input source from among VGA, DVI, HDMI, and Display

Port.

• Size: Adjusts the PIP size to Small, Middle, or Large. (Only available for the PIP mode)

• Position: Adjusts the position of the sub-window to Right-Top, Left-Top, Right-Bottom, or

Left-Bottom. (Only available for the PIP mode)

• Switch: Switches the sources of the main and sub-windows.

Notice：The DVI and HDMI input sources should NOT be selected as the mainwindow or

sub-window at the same time. See the table below for details.

How to use ASUS LCD Monitor WHQL

Driver?

1.Go on Support Site, find the driver on which model you need.

Notes:

i. Not every model has applied for WHQL driver, but it should not affect the normal use.

ii. Windows 7/ 8 driver can’t be used on Windows 10 System

2. Unzip the WHQL file, and you will see .cat, .icc, .inf files here.

INF driver files

Please follow the below steps to use it.

1. Right click the Setup Information (.inf file) and choose " Install " the driver

2. Check your monitor label detected by system:

i.Right click on the desktop, click " Screen resolution "

ii.Click " Advanced settings "

iii.Switch to tab " Monitor " . If you haven’t installed the INF driver, you can see Monitor Type

hasn't recognized.

iv. Check Monitor Type after you install it

ICC color profiles There are a number of standard color profiles built-in in Windows, but only one profile at a time

can be the default profile.

Follow the steps below to select a default ICC color profile for your monitor under Windows

environment:

1. Right click on the desktop, click " Screen resolution "

2. Click " Advanced settings "

3. Choose " Color Management " tab, and click " Color Management " button again

4. Choose " All Profiles " tab and click " Add "button.

5. Select the ICC profile (.icc file) you prefer, Click [OK] button to exit from the dialog.

6. Choose " Advanced " tab, and select the Device profile for your monitor.

How do I run the monitor at 4k resolution at

60Hz

Last Update : 2017/06/25 20:38

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How do I run the monitor at 4k resolution at 60Hz

The ASUS 4K model released on 2015, such as PB287Q/ PB279Q/ PA328Q, has default

“DisplayPort Stream” setting with DP 1.1. If you’d like use DisplayPort to run 4k resolution at

60Hz, please make sure that DP setting should be adjusted from DP1.1 to DP1.2.

Follow the steps as below:

1. Push the MENU of OSD button on your monitor

2. Scroll down and select System Setup

3. Scroll down to DisplayPort Stream and select DP1.2

4. Right click your desktop and open up your graphic card control panel

5. Manually set to 4k at 60Hz, hit apply and OK

My monitor cannot display proper resolution

Do I need to install a driver of monitor?

Basically, LCD monitor is NOT required to install any driver. Monitor is just sending out the

signals from PC, it won't rearrange the display nor remember the position of screen.

Abnormal display of blur or flickering problems mostly comes from the Graphic Card and its

driver’s limitation.

Check and update the driver version:

A. DirectX Diagnostic Tool

1. Adopted System: Windows 8, Windows 7, and Vista.

In Windows 8, if you're in Metro mode, choose Desktop, then open the Search bar and type in

dxdiag.

2. Choose Start, type " dxdiag " in the Search text box, press Enter and then execute this tool.

3. Switch to the tab " Display " to check the Graphic Card's Name and Driver's Version/ Date

4. Go to the Chipset manufacturer’s website to download the latest driver

AMD - http://support.amd.com/en-us/download

NVIDIA - http://www.nvidia.com/Download/index.aspx?lang=en-us

B. Device Manager

1. Go to Control Panel -> Hardware and Sound -> Devices and Printers -> Device Manager

2. Check your graphic card under " Display adapters " item

3. Switch to tab " Driver " to check the Driver Version and Date, click " Update Driver… " if

the driver is not the latest version. (Network should be well-connected)

After updating the driver, check whether the abnormal display problem is solved. If not, please

contact with ASUS Service Center.

How to adjust frequency and resolution of

monitor?

How to adjust frequency and resolution of monitor?

Please follow the steps as below:

1. In the Control Panel> Appearance and Personalization> Display> Screen Resolution, here can

adjust the resolution; then click Advanced settings to confirm screen frequency

2. Switch to the page of Monitor; you can know about the Screen refresh rate.

3. If you can't adjust the resolution and refresh rate that you want, please check the Supported

Timing List on the user manual of this model. If the monitor can’t reach to the supported timing

spec, please contact with ASUS Service Center.

For example: VX278 Support Timing List

LCD Monitor Troubleshooting - No Sound／

Speaker Noise／Abnormal Voice／Cannot

control volume

LCD Monitor Troubleshooting - No Sound／Speaker Noise／Abnormal Voice／Cannot control

volume

No Sound

1. Please check you are connecting with the correct input/ output ports with your PC and audio

device.

There are two ports that are common confusing:

i. Audio-in port

ii.

iii. (recognized as green port): It needs to be connected with PC if you’re

using VGA or DVI signal port but want to play audio from monitor.

ii. Earphone jack (recognized as black port): It needs to be connected with your

audio equipment for output.

Note: Earphone jack have no recording function.

2. Check your monitor that is with built-in speakers or you needs to use earphone jack to connect

with an audio equipment to play.

3. If you want to transfer audio source with video cable, please make sure you’re using HDMI-

HDMI, or DisplayPort-DisplayPort cable to connect with your PC. Because VGA / DVI switch

will filter out audio source from HDMI or DP signal

4. If your PC has no HDMI or DP port, please connect audio cable with your PC for help.

5. Check speaker setting on PC

i. Choose your monitor as default audio device

Go to Control Panel > Hardware and Sound > Sound > Change system sound

ii. If you’re missing the monitor speaker in the list, go into Device Manager in Control

Panel. Uninstall and install the device again and make sure the computer sound card driver is

properly installed and activated.

6. Check speaker setting on OSD

iii. OSD -> Sound -> Mute is OFF

iv. OSD -> Sound -> Source is Line in / HDMI / DisplayPort

Can’t control volume

1. Please check the step 5 as above; make sure audio device is the one you’re adjusting.

System Noise or Sound Abnormal

1. Please check computer sound card driver is properly installed and activated.

2. Move away any mobile that signals may interfere with the speakers.

3. 3.5mm earphone jack (black color) at ASUS LCD monitors support TRS connector/ cable. We

recommend you use 3.5mm TRS earphone cable.

If you connect TRRS earphone cable to ASUS LCD monitor 3.5mm earphone jack, you may

hear some electronic white noise in the background via TRRS cable’s microphone input.

From left to right:

3.5mm TRS audio cable (ASUS) / TRS cable(iPod) / TRRS cable(iPhone)

4. All Reset your monitor

What is ASUS MultiFrame?

What is ASUS MultiFrame?

ASUS-exclusive MultiFrame is FREE software for ASUS monitor users. This software allows

users to organize multiple windows on desktop , and to arrange them in an orderly way where they

don't overlap on a big screen or extended monitors.

Download the latest version:

ASUS MultiFrame Software V1.1.1.1

It supports Windows 7, Windows 8 and Windows 10.

What is MultiFrame?

• Makes the desktop neat and organized

Users can place the task windows at any locations as they wish without complicated adjustments.

Done in seconds!

• Work more efficiently

While using MultiFrame, users can easily gather and analyze multiple-information at once.

Before (Overlapping Windows Inefficient)

After (Organized Windows Efficient)

9 locations / 8 combinations to place task windows

How to Use It?

Step 1: Activate the MultiFrame software from the desktop or from the task bar on a Microsoft

Windows OS-based computer.

Step 2: Right-click the MultiFrame software, users can:

• Enable / disable / exit this software

• Extend the desktop to the 2nd or 3rd monitors

• Play the PowerPoint slides on the extended monitor

• Enable the mouse track

• Identify the main and extended screen

• Know more about the software

Step 3: Once users enable the MultiFrame, the control module will show on the upper right corner

of each task window.

Step 4: Then users can select the location for the task windows they would like them to be placed

accordingly.

LCD Monitor Troubleshooting - Picture or

Text blur／Display Position or Resolution not

correct／Screen color is abnormal or random

jitter

LCD Monitor Troubleshooting - Picture or Text blur／Display Position or Resolution not correct

／Screen color is abnormal or random jitter

Picture or Text blur / Display Position or Resolution not correct

1. Automatic calibration (Auto Adjust): Press and hold the SPLENDID key

about 4 seconds for automatic correction

NOTE: i. "Auto Adjust" is valid only when the input is analog signal (VGA).

ii. Not every model has Auto Adjust hotkey.

2. Please adjust the current resolution to the correct setting and refresh rate according to different

sizes:

［4:3］17": 1280x1024/ 60Hz

［16:9］23"-46": 1920x1080/60Hz, 65": 1920x1080 / 120Hz

［16:10］20": 1680x1050/ 60Hz, 24": 1920x1200/ 60Hz

3. Update the graphic card driver:

My monitor cannot display proper resolution

4. Monitor Reset: Back to the initial value of display

Hold down the MENU key and select MENU > System Setup > Reset > select " Yes "

5. Check if the signal cable ( VGA / DVI / HDMI / DisplayPort / USB ) is connected well, and

confirmed another end of the output cable has been firmly connected to computer input port

(graphics card). Unplug and plug 2-terminals again and make sure all the pins aren't bent.

6. Replace other identical signal cable ( VGA / DVI / HDMI / DisplayPort / USB ) and try

again, and make sure the cable version is suitable for the monitor's port.

If there is other screen or PC, try it to confirm whether the screen is normal. That can help us

identify the symptom more efficiently.

Screen color is abnormal (reddish, greenish, yellowish, etc.) / Screen color random

jitter (e.g.: sometimes normal, sometimes reddish)

Please follow the step 1, 4~6 as above to do troubleshooting as well.

If those steps above didn't solve the problem, please contact ASUS Customer Center for help.

Please provide the product model and S/N for us to deal with it:

How to check the S/N of the unit

LCD Monitor Troubleshooting - No display

after turning monitor ON

Last Update : 2016/08/19 11:28

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LCD Monitor Troubleshooting - No display after turning monitor ON

No display after turning monitor ON ( screen is black but power supply lights is ON)

Make sure if the operating system had entered hibernation, sleep or power-save mode.

Press any key (Enter key / Power key) or move the mouse to wake it up.

Check if the signal cable (VGA / DVI / HDMI) is well connected , and confirmed another

end of the output cable has been firmly connected to computer input port (graphics card).

Unplug and plug 2-terminals again to ensure all pins aren't bent.

Press to select corresponding mode (If this model has a variety of input

ports) -> Select the correct input port

NOTE: If this model doesn't have the button, please press "MENU" to enter OSD

menu. The MENU button's position depends on different models

MENU Key：

Replace other identical signal cable (VGA / DVI / HDMI) to take cross-test

Connected LCD monitor to the other computers (PC / Notebook) to confirm whether it is

normal

If you press the OSD button and menu shows , please use [ Reset ] function to return to

the initial value of screen

Press and hold the "MENU" key and select MENU > System Setup > Restore factory

mode (Reset)> select "Yes"

Enter safe mode to adjust resolution or refresh rate which the other LCD can support

No display after turning monitor ON (not boot, black screen & no power lights)

Make sure the power button on the front panel is normal for boot

Check if the signal cable (VGA / DVI / HDMI) is well connected and confirmed another

end of the output cable has been firmly connected to computer input port (graphics card).

Unplug and plug 2-terminals again to ensure all the pins aren't bent.

Please check whether power cord is connected or not , or you can use the same power

cord attached in another product.

If the model had attached with the power supply (AC-adapter), make sure the power

supply has connected to the screen. Please check if the light of power supply is ON. If the

light is NOT ON, change another power supply to test.

Plug other electrical equipment into the power outlet to check if the outlet normally work.

Connect to the other computer (PC / Notebook) to check if it can work.

Are there any regional differences in power specifications that ASUS LCD monitor

supported (for example: If monitor was bought in Taiwan, can it be used in China

or other countries?)

ASUS LCD monitor can support power specification: AC 100-240V. As long as within this

voltage range, the display can work properly. However, please be noted that if you bought

a monitor from another country, the power cord is not necessarily compatible to power

outlet. Customer should replace the appropriate power cord or plug adapter in order to

ensure normal power supply of the display.