lead in conference belgium 20th april
TRANSCRIPT
Inspiring people & organisations to transform through social change
Jackie LyntonFounder and Social Change ActivistLead In - Brussells - April 20 2016
@jackielynton
human capital
Easy Peasy eh Gromit!
passion
1.7mLess
top down change
How do you socialise the norms, customs, values and ideologies in your
organisation?
We need intrinsic equality, self autonomy to change the status quo
@Jackie Lynton
Overview
1986
2011
2012
Change the world
@jackielynton
@jackielynton
Strong sense of public service
Checked Out!
When staff are disengaged, cynical they lose productivity with it!
‘Happy staff make happy patients’
@jackielynton
Super powers
Chief Connector
@jackielynton
2013 - Audacity to imagine…
Probably the biggest initiative of collective action for improvement in the history of the NHS
Harnessing our human capital (1.7m) - creating a mass movement of people working together in and with the NHS demonstrating the difference they can make, by one
simple act for sustainable improvement to improve care for people
@jackielynton
Must do
Want to do
Shared purposeGoal – 65,000 pledgesCore leadership team
Personal pledgeFreedom to be self directed
Set a dateWebsite
Social media Took risks
Kept it simpleCourage & belief!
Compliance Commitment
2013
Here have some of mine!
Power
Shifting positional power to relational
My Power
Cartoon: Martin Davies & Jackie Lynton @jackielynton
Flood gates of change opened….
@jackielynton
2013 – 189,0002014 – 800,0002015 – Changathon
Cartoon: Martin Davies & Jackie Lynton
Gatekeeper - EnablerControl - Letting go Hierarchy - ConnectorExtrinsic - Intrinsic
People needGrowth &
contributionAutonomy &
creativityAuthentic self
@jackielynton
Not let hierarchy get in the way of patient care
What I didWorked with the
hierarchy at an early stage.
Seeking their support with an explicit
understanding that they respected the grassroots
nature of Change Day.
My PledgeWhistleblower to Cheerleader!
@jackielynton
A global movement was born
https://www.youtube.com/watch?v=inHc1NgohuA @jackielynton
1. People power can change the NHS/pledges not the end
2. Challenge mindsets/harnessing energy for change
3. Relentless connectors/organisers
4. Conform and well as break the rules
5. You can’t lead a movement from the top of an organisation
7. People will support what they help to create
8. People need the freedom to take initiative
What we learnt
@jackielynton
Measure success - ROI + ROE
@jackielynton
Every organisation is a collective effort
1. Cut on the dotted line2. Rotate 180 degrees
@jackielyntonMost FAQ
Hope
@jackielynton
Fear“””When you let go, we let come what is wanting to be born
“human capital”
“In hope of...our customers,”“In hope of...our team”“In hope of ...our organisation”“In hope of...our communities”“In hope of...our city - Brussels”“In hope of...country - Belgium”
@jackielynton
Hope
We hold hope for them, inspire hope with them,
give hope back to them, so that people can do great things we never thought possible
@jackielynton
When hope germinates it's powerful,When power is divided it multiplies,
When hope in the human spirit is restored and organisations align their purpose with humanity to take action,
it's possible to spark a movement for change.
@Jackielynton
@jackielynton
Like a ship needs a crew to leave port, so does a conscious organisation need human capital to get the wind in its sail!
NHS
