leader - version.2.0 building organizations from the inside diana jones ritter, cgfm executive...
TRANSCRIPT
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Leader - version.2.0
Building OrganizationsBuilding Organizations
from the Insidefrom the Inside
Diana Jones Ritter, CGFMExecutive Deputy Comptroller
NYS Office of the State Comptroller
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The Weakest Link
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The Weakest Link
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Leader version.2.0
• People are our greatest asset
• Hiring is only the first step
• Staff development is key
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Planning for the future
• The Core Curriculum
• Strategic Leadership Institute
NYS Office of the State Comptroller
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Core Curriculum
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Managers’ Primary Competencies
• Communication• Interpersonal Relationships/Coaching• Performance Management• Staffing Selection & Development• Conflict Management• Persuasion & Influencing• Organizational Knowledge & Savvy• Risk Management & Internal Controls• Ethics and Integrity• Leadership
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NYS OSC’s Core Curriculum
Non-Supervisors
Leaders !
New Supervisors
Managers
Experienced Supervisors
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Progressive Levels
Non-Supervisor
• Ethics• Sexual Harassment Prevention• Performance Achievement• Internet & E-mail Policies• Preventing & Responding to
Workforce Trauma• Competency-based
Performance Development
New Supervisor
All of that plus…
• Internal Controls• Labor Relations• Staffing and Hiring• Time & Attendance• Coaching• Conflict Management• Leading People• Constructive Feedback• Essential Writing Skills
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Progressive Levels
Experienced Supervisors &Managers
All of that plus…
Advanced classes for all previously received training !
New Supervisor
All of that plus …
• Internal Controls• Labor Relations• Staffing and Hiring• Time & Attendance• Coaching• Conflict Management• Leading People• Constructive Feedback• Essential Writing Skills
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Progressive Levels
New Supervisor• Definition and objectives• Standards for New York State• Monitoring compliance• Understanding personal
responsibility
Advanced Levels• The “Big Picture”• Directing mission & vision• Tone at the Top• Enterprise Risk• Evaluating results
Internal Controls
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Strategic Leadership Institute
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NYS OSC Expectations of Managers
• Be a communication manager• Building accountability• Be customer centric• Provide strategic direction• Foster a healthy and productive working
and learning environment• Be a developer and builder of people• Be self aware
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Strategic Leadership Institute
The purpose of the SLI:
• to build management capabilities,
• to assist with career development and
• to contribute to succession planning by preparing middle level managers for assuming roles of leadership
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Strategic Leadership Institute
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The following topics are covered:
• Facilitator Role
• Mentor Role
• Coordinator Role
• Director Role
• Managing Sideways
• Elective Course
Strategic Leadership Institute
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SLI – The Next Step
Community of Practice
• SLI Alumni
• Provide continued learning and networking opportunities
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If you want to succeed you should strike out on new paths, rather than travel the worn paths of accepted success.
- John D. Rockefeller