leaders in asset management how to increase your personal and organizational effectiveness and...

Leaders in Asset Management

How to Increase Your Personal and Organizational

Effectiveness and Become an Elite

Property Manager July 2011

Jim Dieter, CPPM CFSunflower Systems

Director of Strategic Programs,NPMA Executive Vice President

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Leaders in Asset Management 2

We’ve debated it for years – now the answer is in – and the word is…

“Asset”


Results

In the end, it's all about results Reasons, rationalizations and

excuses are pointless if expected results aren't achieved

Success is the goal and it's a moving target


Results

Many factors are seemingly out of the Asset Manager's control, or are they?

Sharing successful strategies is one of the strengths of our association (NPMA) and profession

The lessons you have learned and are willing to share will supplement this investigation of what it takes to be great as an Asset Manager


Learning Outcomes

1. Improve your asset management system

2. Improve your personal effectiveness

3. Gain a measure of control of yourself and your environment, and your expectations and results

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Topics Memory Aids Understanding the importance of

support and community Embracing change Knowing how much you know Are we there yet?

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Are we there yet?

What makes someone an Elite Asset Manager?

Is it not failing? Is it not being noticed? Is it passing audits? Is it having success recognized?


Are we there yet?

Who decides if you are one?

Your boss? Your peers? You?


Are you Tactical or Strategic?

If you are doing, counting, finding, fixing, reporting, auditing, etc.

• You are acting tactically If you are thinking, planning,

organizing, improving, presenting, etc.

• You are acting strategically


Executive Capabilities:Jim Collins in “Good to Great”

Level 1 – Highly Capable Individual• Productive contributions

Talent Knowledge Skills Work Habits



Level 2 – Contributing Team Member• Contributes to group objectives• Works well with others in a group

setting



Level 3 – Competent Manager• Organizes people and resources• Effective and efficient pursuit of

objectives



Level 4 – Effective Leader• A catalyst• Commitment• Vision• Brings out the best in others



Level 5 – Executive• Builds enduring greatness,• Through…

Personal Humility Professional Will




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Knowing how much you know From: psychologist Anders Ericsson

and Author Malcolm Gladwell:

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• Become an expert by devoting 10,000 hours to a pursuit

• That’s 5 years of a full time job


Knowing how much you know

Have you put in 10,000 hours as an Asset Manager?

Are you an expert? Do others consider

you an expert?

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Embracing change

Why change? Why not just keep things the way they

are? Does anyone think that “no change” is

a option?

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Embracing change

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http://www.ideachampions.com/weblogs/archives/2011/04/1_it_is_not_the.shtml


Embracing change

What motivates us to change? What motivates us to be a change

agent?

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"The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking." - Albert Einstein


Drive

Daniel Pink, in his best seller “Drive” says the secret to high performance and satisfaction is three simple elements

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Autonomy

• Having some control over how you do your job

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Autonomy

Steffan Anantonhttp://blog.steffanantonas.com/


Mastery

• Being an expert at what you do

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Knowing how much you know

Have you put in 10,000 hours as an Asset Manager?

Are you an expert? Do others consider

you an expert?

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Purpose

• Having a reason

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http://heartlandchurchblog.files.wordpress.com/2010/05/purpose.jpg


Autonomy

Mastery

Purpose

A better way to the same goal - Results

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Results-Based Management

“Results-based management is nothing new or complex. In fact, it’s so simple even cavemen understood it. You find food, you eat. You don’t, you starve.”

Results-Based Management, The Key to Unlocking Talent, Increasing Productivity Kate Lister & Tom Harnish




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Understanding the importance of support and community

Why you are here? What are your expectations? Will you travel home with one idea that

will make a difference for

• You

• Your organization

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Understanding the importance of support and community

Personally, I can not imagine my career without the NPMA

Clearly, the opportunity for continuous learning is here

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Asking for and receiving help

Requires connections Requires trust Requires confidence Requires knowing what you know –

and what you don’t know Requires knowing your skills

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What are your tools as an Asset Manager?

Database Management? Procedures? Regulations expertise? Writing? Presentations? Managing people?

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Where can you acquire skills and enhance the tools you need?

_____________________ _____________________ _____________________ _____________________ _____________________

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How are You Measuring

Up as Listeners?

http://courseware.finntrack.eu/


Listening

http://www.infoplease.com/homework/listeningskills1.html

Listening is an active process with three basic steps:

• Hearing. “If you can’t repeat it, you haven’t heard it”

• Understanding. Thinking about it.

• Judging. “Does it make sense?”


Leveraging resources

Starts with recognizing and understanding the resources that are available to you

What are the constraints? How can you best utilize those

resources? When is the right time?

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Helping others

Mentoring and learning Teacher and student Presenter and workshop audience Will you be standing here next year?

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Memory Aids

It’s about RESULTS Think and act STRATEGICALLY GOOD to GREAT Be an EXPERT CHANGE MOTOVATION DRIVE AMP (Autonomy, Mastery, Purpose) You and YOUR CAREER


Thank you!Jim Dieter

Sunflower Systemsjdieter@sunflowersystems.

com703-629-9014 44

leaders in asset management how to increase your personal and organizational effectiveness and...

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