Leadership

After reading this chapter,you should be able to:

1 Differentiate between leadership and management.

2 Describe how leaders are able to influence and empower team members.

3 Identify important leadership characteristics and behaviors.

4 Describe the participative, autocratic, Leadership Grid, situational, and entrepreneurial styles of leadership.

5 Describe transformational and charismatic leadership.

6 Explain the leadership role of mentoring.

7 Identify the skills that contribute to leadership.

Leaders Versus Managers

A Leader is . . . Visionary Passionate Creative Flexible Inspiring Innovative Courageous Imaginative Experimental Independent One who shares knowledge

A Manager is . . . Rational Consulting Persistent Problem-solving Tough-minded Analytical Structured Deliberative Authoritative Stabilizing One who centralizes

knowledge

Source: Genevieve Capowski, “Anantomy of a Leader: Where Are the Leaders of Tomorrow?,” Management Review, March 1994, p. 12; David Fagiano, “Managers vs. Leaders: A Corporate Fable,” Management Review, November 1997, p. 5.

Typesof

Power

Subordinate Power

Referent Power

Expert Power

Coercive Power

Reward Power

Legitimate Power

Influence Tactics Used by Leaders

• Setting a good example

• Assertiveness• Reason and logic• Ingratiation• Bargaining• Coalition formation• Joking and kidding

Characteristics of Effective Leaders

1. Driven, high achievers, passionate

2. Possess a strong desire to control others

3. Self-confident

4. Trustworthy and honest

5. Smart, knowledgeable, technically competent

6. Sensitive to people’s needs and feelings

7. Sense of humor

8. Emotionally intelligent

Behaviors of Effective Leaders

Adapt to the situation

Provide stable performance

Demand high standards of performance

Provide emotional support

Give frequent feedback

Have a strong customer orientation

Recover quickly from setbacks

Play the role of servant leader

Qualities of Transformational and Charismatic Leaders

Inspire trust

Masterful communicato

rs

Intellectually stimulating

Provide inspiration

Possess a vision

Energy and action orientatio

n

Help group members

feel capable