Neuroscience of Behaviour

Leadership & Culture Development

Dr. Mara Klemich

Consulting Psychologist & Co-Founder, Heartstyles

Transform behaviour. Enrich culture. Drive performance.

Ineffective behaviour is the

biggest hidden cost in business,

and drastically impacts culture.

What if we could educate people in

“why they do the things they do” -

to improve character, work

effectiveness and culture?

3

S + B=

© Copyright Heart Brands IP Pty Ltd

2008 – 2014 All Rights Reserved

ITUATION EHAVIOUR

THINKINGTRUTH

T

EMOTIONS

TEMPLATES

+VE -VE

EXPERIENCES

CHOICES

Self-awareness of our Informs

Character development

Emotional Quotient - EQ

CHARACTER…the life journey of

growing from BTL to ATL.

TRIGGERS

HUMILITY LOVE

PRIDE FEAR

is the

STORAGE centre

for what

HAPPENS

in life

is the

STRATEGY

centre

for how to

DEAL

with

life

The Brain

Fight/Flight centre

• Self preservation

• Responds to physical and

emotional stimuli

Limbic System

• Feels emotion

• Stores

emotions

and memory

Neo Cortex

• Language and speech

• Logic

• Analysis

• Decision making

• Abstract thought

Three Components

REACTS

FEELS & RECALLS

NAMES & ANALYSES

Have I

experienced

this before??

Looks

for

familiarity

Fight/flightLimbic System

S + B=ITUATION EHAVIOURTHINKING

Limbic System

Filing system

Emotions

Memories

Feels & Recalls

Templates

Triggered by the Senses

Enables Empathy

Doesn’t know the

difference between

fantasy & reality

Feels & Recalls

Limbic System

…The

Truth….

What is MY

truth….

.…versus….

Feels & Recalls

Limbic System

Limbic System

Memories and Emotions

are

ENCODED

with the

physiology

that went with

the

original

experience

Trigger & Template reactionI just went for a 5 km run.

I'll let you be the judge of approx what time a dog

ran out from someone's yard and chased me.

Probably some kind of high heart rate personal

best.

For the record, the size of the dog has no direct

correlation to the amount of fear response I have

in these situations.

Today the dog was about 30cm tall.

Would have been very funny to me if I saw it

happen to someone else…..

……Meanwhile my strong dislike of canines is

further solidified.

Trigger & Template reaction

Triggers

13

SITUATION

Neo Cortex

Names & Analyses

LogicAnalysisLanguage

Names & Analyses

Forms

Life

Strategies

ATL

Strategies

BTL

Strategies

Neo Cortex

Programmed to stay away from THREAT

and go towards REWARD

The brain is focused on this EVERY 5 seconds

The Brain’s Organising Principle

Away Towards

THREAT REWARD

Blood from

the insight

& logic

centre

gets

“drained”

to the back

of the brain

Where we are

only REACTING

with FIGHT or

FLIGHT

The Brain “Drain”An increased THREAT

responseDirectly reduces the

Neo Cortex activity

S + B=TOP EHAVEHINK

TRUTH

T

EMOTIONS

TEMPLATES

+VE -VE

EXPERIENCES

CHARACTER

TRIGGERS

REATHEB

The principles that drive your leadership

© Copyright Heart Brands IP Pty Ltd

2008 – 2014 All Rights Reserved

ATL

BTL

The Heartstyles Model

© Copyright Heart Brands IP Pty Ltd

2008 – 2014 All Rights Reserved

1. What is your biggest Below the Line trigger as a

leader?

2. What needs to happen for you to react to that

trigger?

3. S+T=B! What one thing will you commit to doing

differently to improve your character and work

effectiveness?

Come and visit us

at

stand 28!