leadership for today's economy
DESCRIPTION
Presentation to the Houston Society of Association Executives on how to keep team members motivated and productive during an economic downturn. The program will be at the Westin Galleria in Houston Texas on February 20, 2009.TRANSCRIPT
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Find Your focus
Accepting the challenge to innovate and knock down invisible barriers to success.
Karen Peñaprofessionally speaking
INNOVATIVE SALES
ENGAGED MANAGEMENT
INNOVATIVE SALES
INNOVATIVE SALES
ENGAGED MANAGEMENT
INNOVATIVE SALES
ENGAGED MANAGEMENT
INNOVATIVE SALES INNOVATIVE SALES
INNOVATIVE SALES
ENGAGED MANAGEMENT
INNOVATIVE SALES
SUPERB CUSTOMER SERVICE
ENGAGED MANAGEMENT
INNOVATIVE SALES
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“ENGAGED LEADERSHIP”Leadership Tools for Today’s Economy
Accepting the challenge to be innovative andknock down invisible barriers to success.
Karen Peñaprofessionally speaking
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Hiring Freezes
Pay Freezes
Under-Staffed
Over-Tasked
Loss of Business
High Expectations
Karen Peñaprofessionally speaking
CHALLENGES IN A DOWN-TURN
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Confusion
Overload
Intimidation
Resentment
Alienation
Frustration
Anger
Fear
Karen Peñaprofessionally speaking
RESULTS OF ORGANIZATIONAL STRESS
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1. Face Facts
2. Re-Direct
3. Create an Alliance
4. Address Individuality
5. Promote Effective Communication
6. Encourage Good Health
Karen Peñaprofessionally speaking
SIX STEPS TO LEADING IN CHALLENGING TIMES
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Don’t Be an Ostrich
Be Transparent
Open the Vent
Acknowledge Concerns
Assure Due Diligence
Support Your Organization
Karen Peñaprofessionally speaking
FACING FACTS
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Change is Essential
Take a Time Out
Prioritize
Clean House
Evaluate Processes
Redefine Goals – S.M.A.R.T.
Karen Peñaprofessionally speaking
RE-DIRECTING
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Take it to the Team
Maintain Control
Lead by Example
Maintain Integrity
Re-Group
Celebrate Team Success
Karen Peñaprofessionally speaking
CREATING AN ALLIANCE
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Evaluate the Individual
Empower Them
Avoid Assumicide
Feed Them
Celebrate the Individual
Karen Peñaprofessionally speaking
ADDRESSING INDIVIDUALITY
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1. CONTROL TECHNOLOGY
2. INTERPERSONAL COMMUNICATION
3. COMMUNICATIONAL FLOW
Karen Peñaprofessionally speaking
THREE STEPS TO PROMOTING EFFECITVE COMMUNICATION
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Email Black Hole
Managing the In-Box
Timing Communication
Unsubscribe
Device Etiquette
Karen Peñaprofessionally speaking
CONTROL TECHNOLOGY
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Mentorships
Discussion Groups
Chat Sessions
Karen Peñaprofessionally speaking
INTERPERSONAL COMMUNICATION
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Re-Evaluate
Encourage Reaching Out
Follow-Up Guidelines
Karen Peñaprofessionally speaking
COMMUNICATIONAL FLOW
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Take A Walk
Healthy Breaks
Yoga Anyone?
Massage Chair
Local Health Club
Fun, FUN, FUN!!!!
Karen Peñaprofessionally speaking
ENCOURAGING GOOD HEALTH
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FINAL WORDS FOR THOUGHT
Do something healthy
Believe in those around you
Persistence, persistence, persistence…….
NEVER GIVE UP!
Karen Peñaprofessionally speaking
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“ENGAGED LEADERSHIP”
THANK YOU!!
Karen Peñaprofessionally speaking